Very friendly staff, whose focus is 100% on our pets. Our…read moreBonnie was welcomed by name & her care/feeding schedule was reviewed with us before she was taken back to her "hotel" room. Pick up was just as easy as drop off!! Going to VIPet Resort brings peace of mind knowing that the staff care so much, it's clean and quiet, with a spa-like feel about it.

Everything Great place and wonderful staff…read morethat made our puppy first stay very special

I used Universal Dog Care Orlando to drop off my puppy for the day while I went to the theme parks…read more My baby had a fun time playing with new friends. I Really appreciated the ease of booking, great communication, frequent updates, and personal service. 5/5 for Grammy and the pride she clearly takes in running a great business!

BEST DOG BOARDING EXPERIENCE EVER!!!!!…read more There are not enough wonderful things to say about Grammy & her dog boarding business! We took a trip to universal for 5 days, all the way from Maryland. Trying to find a dog boarding business that would accommodate our late arrival time after our 12 hour road trip was few and far in between..and then I found Grammy! Her existing reviews were already extremely reassuring, and then I reached out with our information to see if it would be feasible. She got back to me immediately and was so patient and flexible with our drop off and pick up times, it was truly so easy to book and set everything up! Fast forward, we get to Grammy's around almost 1 in the morning, after driving for 12 hours with our sweet Cherry Tomato! And wow was I shocked, our girl usually can be a little standoffish with entering new places/going into unfamiliar homes...I don't even think she looked back at us once Grammy was there! She got right out of the car and just went straight on up to Grammy and was greeted by the sweetest woman! We were floored! She was tail wagging straight through the front door and it was so reassuring for us! Grammy also kept us updated with pictures every hour during the days she was there! We got to see all her new friends she made and our Cherry just having the best time! We couldn't recommend Grammy more! Overall 1000000/10 experience and I have never felt more peace of mind leaving my baby with someone new. We will absolutely be boarding with Grammy for all of our future Orlando endeavors and I highly recommend you do too! We can't thank you enough Grammy!!!

We've been bringing our pup to Pet Paradise since she was born and have loved this new location in…read moreLake Buena Vista, the service is always so great and welcoming! Thank you to the whole team for making us feel so comfortable and welcomed.

I had to board my three dogs for the Thanksgiving weekend. This was a location I found that I…read morethought would best be suitable for them. I knew the price was going to be expensive especially since it was happening the week of Thanksgiving. However, I did get a nice discount by showing them my teacher ID which saved me $100 on my total, so that was nice. The staff here seemed pretty nice. I had no issue with check in or dealing with the staff. They seemed knowledgable and friendly. The facility has cameras all over where you can tune in for free via their webcams and see what your dogs are up to when they are at play time. When we dropped them off on Thursday I saw them on the webcam outside hanging out with other dogs. I felt pretty good when I saw my dogs having fun with the other doggies. Unfortunately, this was the last time I ever saw them on the webcams. I was on a cruise from Friday till Monday. I bought the internet package on my cruise specifically so I could check in on my dogs to see how they were doing. I did not have a schedule for when my dogs would be outside for play time to check in on them. Therefore, it was all chance and luck. Well, either I was very unlucky or something fishy was going on. On Friday morning, I logged in at 6 AM and did not see my dogs outside, but did see other dogs outside with one of the handlers. Later on in the day, I checked in again around 10 AM and 11 AM--still did not see my dogs. I continued this process for the next several days at random times, (6, 7, 10, 11, 1, 3, 4, & 5 PM) and I still never saw any of my dogs on any of the webcams. I thought it was really strange though that I kept seeing the same batches of dogs other than my own. On Monday, I came to pick up my dogs. They looked and acted fine, but I still wonder to this day why I never had the chance to see them on webcam. It just left a weird feeling in my gut. On top of that, I only received one report card about how my dog did while I was gone. The responses to how my dog did felt very AI-generated and not personable. So at the end of the day I have no idea what happened with my dogs' stay at Pet Paradise. Hopefully they were treated well and got plenty of time to run around outside and socialize with other dogs because I never witnessed it besides day one.

This was our first time taking my sons service animal to an amusement park. We were not sure what…read moreto expect as there really was limited information out there. When we arrived we went to guest services and they asked standard questions like purpose for dog. We were able to also get a quick line pass due to my sons needs and the dog. It is good to note we went on a Thursday so it was a slow park day. The staff at every ride was amazing and kind in explaining how it worked. Every ride has its own kennel cage. We were able to leave him in the dog stroller on some rides and others we just popped him into the cage. He happily sat and waited for us. Because we had the quick line pass he did not have to wait long. The cages are in small rooms or behind curtains at the front of the line. I would recommend anyone nervous about it to trust me when I say your dog will be safe for the small amount of time they have to wait.

We were first-time users for the Universal Kennels…read more The first representative that helped us in the morning was great. I called him ahead of time and asked if we were able to provide electronic copies of our dog's vaccination records. He was kind and helpful at the front desk and made us feel at ease. We came back to the kennel mid-day to walk our pet and let him run around on the grass area adjacent to the facility. Now, the pick up is why I am giving this kennel service a 1-Star rating. Per the the contract, we had to pick up our dog at 11:00PM. This was no issue as the parks closed at 9:00PM and we wanted to get a bite to eat afterwards at CityWalk. After we already ordered, my husband called the kennel at 9:05PM and make sure we had until 11:00PM. The last representative on-duty said he was heading out EARLY. My husband asked "if we don't make it in time, will we not be able to get him?" and the rep said YES. Absolutely no heads up - wouldn't have known if we hadn't chosen to call FIRST. So in panic, we had to pay now and get our food to go. Disloyal to the contract and a total inconvenience. I bolted back to the kennel, and found that the door was locked at 9:24PM. As a pet owner, you can imagine the feeling. A sign was placed on the front desk that the representative was "checking on our dog or out back cleaning"..... to which neither was true. Our dog was completely unattended. I called the kennel line and the security line multiple times provided on the phone outside and got no answer. After waiting and waiting, the representative came up on a golf cart, entered the facility through a side door, and unlocked the front door from the inside. He then walked away as if we didn't see me the whole time. He did not try to explain himself or apologize - instead rudely asked me "pick up name?". I got my dog and got out of there. We will not be returning.

I can't praise Lisa enough! I hesitated to take a one month job assignment because I worried about…read morehow my senior Boston Terrier Becky would do during the day. Lisa's mid-day visits with text updates and photos eased my anxiety. I knew all Becky's needs were being met, lovingly.

Aunt Lisa's Pet Care did a great job for my pets when I was out of town recently and I can highly…read morerecommend this pet sitter. Lisa came by to get familiar with the routine and to meet my pets prior to my leaving town. This gave me a lot of comfort driving out of town knowing Lisa was not coming "cold". Lisa offers reasonable rates. On each visit, Lisa texted me about the visit and sent me pictures of my pets. When I returned, my pets were calm and happy, so I know they were comfortable and well-cared for by Lisa. I found Lisa's information on Pet Sitters International. Through that organization, she has passed a law enforcement background check and is bonded and insured. Lisa treats her role as pet sitter as a true professional. Highly recommended!

There isn't enough I can say about this place! The vet techs are sooooo kind and Dr Melissa is…read morewonderful. The whole office treats your animals as their own. Hard to come by in big box stores like Orlando but this one is a gold mine.

Dr Melissa and her team are absolutely phenomenal and we are SO thankful for them. I bring my two…read morePomeranians here and will be bringing a third very soon! I drive quite a ways now that we have moved out of the area but I refuse to go anywhere else because there simply is no better. Dr Melissa is very caring and compassionate, she listens intently and has your furbabies best interest in mind, always. She also does not suggest the most crazy expensive or scary solutions first, she discusses all options, helps educate you, and then suggests what is BEST for your baby! I trust her entirely and I am so thankful for this office. The empathy and big kind animal-loving hearts that are here, are unmatched. Thank you Vineland Animal Hospital!

Ashley was absolutely amazing with my two dogs! She did drop-in visits for us and made the whole…read moreexperience stress-free. She kept us updated with pictures and even FaceTimed us so we could see our dogs, which gave us so much peace of mind. It was clear they were well cared for and happy. I highly recommend Ashley to anyone looking for someone reliable, communicative, and caring with their pets. Thank you again, Ashley!

We cannot say enough wonderful things about Ashley from Luxe Pet Oasis! Our whole family went on a…read morecruise to celebrate my son's birthday, but we were worried about what to do with our 73-pound Pitbull mix, Kobe. When we were referred to Ashley, I wasn't sure at first--at the meet and greet I thought, "Wait, Kobe is almost her size!" But wow--good things truly do come in small packages! Kobe absolutely adored her. Not only did she win him over instantly, but she even prayed with him before his dinners (a detail that melted our hearts!). Ashley sent us recorded updates so we never felt out of touch, and every night she made sure his space was washed, tidy, and cozy. The best part? Kobe got to stay in the comfort of his own home while Ashley came to walk him, play with him, and shower him with love. It gave us such peace of mind knowing he was safe, happy, and cared for. We are beyond grateful for Ashley's professionalism and warmth. Now that we've added our little miniature poodle-bichon mix, Coco Tinga, we can't wait for her to enjoy the Luxe Pet Oasis love too. Ashley is a true gem, and we'll be recommending her to every pet parent we know!

We camped at Ft Wilderness and had Paw Academy look in on our dogs in Oct. Todd came out and met…read moreour pups, one being kind of a grouchy sort. She warmed up Todd quickly. He sent pictures of them on the walks while we were visiting the theme parks via text. Such a nice thing to know they were being cared for so we could enjoy an extended time. I highly recommend Paw Academy and Todd and look forward to a future visit.

They are fantastic. Todd took care of our pooches while we…read morewere at Disney. Todd made us feel confident when he stated how mission critical it was for the dogs to be cared for- because we really feel that way too. They need to get out and have some fun too! They had 2 walks a day with lots of treats and love. We really could not do a vacation like this if a service like paw academy pet care was not there to back us up! The pups and I recommend Todd and will definitely reach out to him when we come back!

Brenda watch our two dogs when we were out of town for a week. She walked and played with them…read moretwice a day. I would recommend her to anyone. She did a great job! Her rates are good too.

We love the team at South Orlando Animal Hospital! The reception staff are wonderful. The techs are…read morefantastic. All the vets we have seen are compassionate and thorough. The facility is clean and nice. I have not had trouble getting a timely appointment. My cat had to have surgery that required anesthesia and I was worried about the cost. It ended up being about a third of what I was expecting. I'm so happy we found this vet.

Very professional, you can tell the care about your pet , relaxed environment for my elderly dog,…read morethanks again for your service.