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PupLuxe Grooming

4.0 (4 reviews)
Closed 9:00 am - 6:00 pm

Services - PupLuxe Grooming

Bath and groom only

Full grooming

Pet haircut

PupLuxe Grooming Photos

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3 months ago

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4 years ago

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Plush Paws Pet Salon

(154 reviews)

College Park, Horizons West / West Orlando

We LOVE Plush Paws for grooming services. Our Newfiedoodle has been getting groomed there for…read morealmost two years. My dog literally runs in to see Alex and is super excited to be there. All of the groomers work on tables completely visable to the customers and they treat the pets with so much love. They're about to move into a bigger spot and I'm so excited for their success. Highly recommend this local business!

Unfortunately, this is not a business I can recommend if you have specific grooming instructions…read morefor your dog. Our Irish Setter has been groomed here multiple times, yet the services have consistently felt lazy and inconsistent. Most recently, the grooming job was extremely poor, as shown in the photos. Despite our dog having an established "file" and us communicating our instructions directly to the groomer, we were later told it was still our responsibility to ensure everything was explained again. After we called to express our concerns, they asked us to send photos as evidence of the grooming. Following an investigation and conversations with both the owner and store manager, they admitted the groom was not up to their standards and apologized, which we did appreciate. What was disappointing, however, was the resolution they offered. Instead of refunding the service, they offered a discount on a future appointment. That felt presumptuous, considering this experience left us with little confidence in trusting them to groom our dog again. They also mentioned that, if we returned, they would make sure a groomer who "specializes in setters" handled him next time. This was frustrating to hear because our dog has been groomed there multiple times already, and that option was never previously mentioned.

PupLuxe Grooming - groomer - Updated May 2026

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