I just moved to the area. I have a 10 year-old golden doodle and they did a wonderful job on him…read more I'm very happy.

I've been taking my dog for over 2 years now every 6 weeks and every 6 weeks he comes out gorgeous…read moreand shiny and happy if my dog loves this place this is a fabulous place Michelle and her groomers are always on top of their game!

A wonderful place to take your fur baby. My Mia loves to go there to visit. The staff is amazing…read moreand they are so friendly and supportive. She also gets groomed there by Sarah and Mia loves her.

My wife and I left our little guy for a few hours for grooming. He looks so much better, and…read moreprobably feels a lot better! They did a fantastic job and followed our requests. It's also on Plant Street in downtown Winter Garden, so a lot of people are out and about walking their dogs as well. We love the way it came out and will be back when his hair is long again!

We boarded our dog, Jack (German Shepherd/Husky mix), at Pet Paradise from July 13-19, and…read moreunfortunately, had a very disappointing experience from start to finish. While we were on vacation, I frequently checked the facility cameras and never once saw Jack. When we arrived to pick him up, we were informed that on the first day of boarding, he had appeared nervous in the play yard and was attempting to get out. Based on that observation, Pet Paradise made the decision to remove him from day play for the remainder of his stay. The issue is that no one ever contacted us to discuss this decision or ask for our input. Knowing Jack, we believe he would have adjusted and been perfectly fine participating in day play. While Pet Paradise did remove the charge from our bill, the decision was made without our knowledge or consent, even though we paid for that service when we booked his stay. Additionally, we paid to have Jack groomed before pickup, including nail trimming. We were told that the service could not be completed because he "kept trying to jump off the table." We have had Jack groomed at several other facilities over the years and have never encountered this issue. If a facility does not have the proper equipment or restraints needed to safely complete basic grooming services, those services should not be offered. The nail trim that was performed was extremely sloppy. Some nails were clipped while others were left untouched. One of his dewclaws still had a large piece of nail hanging off it, and we later discovered he had a cracked nail that, according to our veterinarian, may extend close to the quick. Unfortunately, the concerns did not end there. When we brought Jack home, he was not acting like himself. He slept nearly all day, showed little interest in food, and seemed lethargic. We initially assumed he was simply adjusting after boarding, but his condition continued for several days and eventually progressed to diarrhea. After taking him to the veterinarian, we learned that Jack was significantly dehydrated and required fluids. He was also diagnosed with Giardia, a parasite that requires medication and treatment. To date, we have incurred $387 in veterinary expenses directly related to issues discovered immediately following his stay, and those costs may continue to increase. Given the lack of communication regarding major decisions about our dog's care, the poor grooming quality, and the serious health concerns that arose immediately after boarding, we are extremely disappointed with our experience. Pet Paradise came highly recommended, which makes this outcome even more frustrating. We entrusted Pet Paradise with our dog's well-being while we were away. Unfortunately, the experience left us feeling that important decisions were made without our involvement, services were not properly performed, and our dog returned home in significantly worse condition than when we dropped him off. We will not be returning.

We have used Pet Paradise to board our dog twice and have had a great experience each time. She's…read morenaturally nervous and they seem to take good care of her. She feels comfortable and their updates were great. It's wonderful to have the option for quick grooming or longer travel away.

Took 5hrs to groom my Golden Retriever and the cut was terrible and his hair was still wet when we…read morepicked him up and his toes, and panties were not trimmed.

The customer service and onboarding was smooth. I appreciate Diana's kindness and patience with my…read more2 kittens. Will definitely be returning in the future.

As a first-time puppy mom, I used Yelp Assist to help me find a groomer, and this company was one…read moreof the options. I wasn't sure how this mobile grooming worked -- some companies come to you, others have set locations where you can bring your pup- so I asked a simple question for clarification. I reached out specifically asking for a mini groom -- just a bath, nails, and light trimming around the face and private areas. Instead of responding to what I requested, I was sent package pricing for regular and luxury full grooms are $95/$$115 which wasn't what we needed for my puppy's first groom. They were responsive, but the communication was certainly off. Did I not ask the right questions?

5 Stars for my puppy's first grooming with Maria!…read more My yorkie puppy was in desperate need of a grooming sesh after finally finishing her vaccines and a friend who also has a yorkie highly recommended Buddy Mobile, and specifically requesting Maria for your groomer. Luckily, Buddy Mobile was on Yelp and had great photos and a 5 star review, so I felt comfortable to reach out for a quote through their Yelp page. The quote process was easy as I was prompted to put in all of my dog's info (breed, size, etc) and I was able to specify that I wanted Maria as the groomer. After a quick scheduling process the day came where the mobile grooming van was parked out front of my house. Not gonna lie, handing over my puppy felt like what I imagine leaving your toddler at daycare the first time feels like. I was comforted by how descriptive Maria was prior to taking little Birdie away. She was sure to ask all the right questions to know what we were expecting (plus, she asked for a towel that Birdie had used in the past to soothe her). She ended up doing a FABULOUS job on Birdie's full grooming (wash, cut, blowdry, rounded nail trim, ear cleaning, etc.) and Birdie didn't look traumatized! I'll definitely be a return customer as it is super convenient and Maria will be requested by name every time!

They were very nice and open on a Monday when no other groomer was available. They were quick and…read moremy pup came out smelling and looking great with freshly trimmed nails for about $50. I will definitely be back

TERRIBLE NEW MANAGEMENT THEY WANTED TO CHARGE a no show fee…read morecause I made a mistake, but then I asked if I took my dog, it would be ok and the charge would be removed? She said yes! Then my husband drops my puppy and she tells him that there was a charge for late fee. What? If I knew, I would have not taken him and just paid the late fee. I called and told her that i was never told. She calls me at 4:14PM to inform that Brody was ready. I went to pick I'm up and she tells me that there is a fee for dog sitting. She told me it was $15 and that she had called me at 3:18. What? There was only a missed called at 4:14pm. And I picked him up within 14 minutes. I told her I would not pay! They were doing all they could to charge an extra fee. That was insane. I told them, this was stealing. If you don't inform someone of a fee, you cannot charge them. I will not be back again!

Today was my final straw.. My family has been using this service for probably the last 2 1/2 years…read more In those last two years, we have had four different people grooming our dogs because the previous ones have left. Eight out of 10 times they are late to the appointment but only to find out they are late five minutes prior to their Arrival time. And for the second time, their equipment has stopped working in the middle of an appointment. The first time this happened I was left with 1 dog groomed, 2 non-groomed and 1 of them being half groomed. Today I now have three dogs groomed, one dog groomed after waiting 2 1/2 weeks for this appointment and then being an hour late today. I was told after the first Dog equipment is not working. I'm sorry.... After the owner, Barbara called me. I expressed my concerns. She did say she was sorry I told her that I was going to be looking for a new groomer. She asked if I wanted her opinion I said no I will look for my own and then she hung up on me... Out of all of the groomers that have been to my house only one Has even looked presentable, the rest dress like they just rolled out of bed, flip-flops, slides, and sloppy. I'm officially done giving my good hard money and time to a company that runs their business this way.

We LOVED how our sweet girl turned out after having been groomed by Paws Fur Love last week! They…read morealso had availability the next day, which was great as she was desperately needing the trim!! My only suggestion would be that they make it more clearly known prior to the appointment, that the rate they had quoted could change due to size or cut when they arrive and meet our pets. Partially my fault for sure, as I knew my weight guess for our dog may have been off and I expected that it could have an increase it rate possibly, but didn't realize how much. None the less we were still very happy! We'll definitely use them again though, and will recommend!

The crew at Puppy Love is great. They do an amazing job and they are cheaper than my last two…read moregroomers. This our go to since moving to Winter Garden.

We have used Puppy Love for over 20 years and three dogs. I know my dogs are loved and cared for…read morewhile being groomed how I want them to be groomed. Chris and team are wonderful and incredibly easy to work with, and accommodate my dogs' anxiety needs as well.

Diva's Doggie Dude Ranch was recommend by neighbors and we were super thrilled to find them. I'm…read morehappy they took an extra step of a meet and greet to make sure Panda, our puppy Aussie, would fit well and to make sure he wasn't aggressive. They are easy to communicate with. I also received numerous updates, photos, and videos of panda while he was at doggy daycare. I'm happy he's able to socialize with other dogs and avoid being locked up all day. We also received an adorable report card for our puppy.

Linda and Christine did a great job caring for our two cats Pablo and Koosh while we were out of…read moretown. They were extremely communicative providing timely and informative updates that gave us peace of mind that our kitties were doing well. They also sent videos every day that we enjoyed watching. Would highly recommend for your kitty care needs.