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    Zen Paws Retreat

    5.0 (2 reviews)
    Closed 5:45 pm - 8:30 PM

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    Services - Zen Paws Retreat

    Bath and groom only

    Full grooming

    Pet haircut

    Zen Paws Retreat Photos

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    1 year ago

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    Buddy Mobile Pet Grooming

    Buddy Mobile Pet Grooming

    (19 reviews)

    Excellent pet mobile grooming service. My dog was left super…read moreclean, fresh, and beautifully groomed. The haircut was perfect, and you can really see the care and attention to detail. The service was fast and very professional. I continue using them and highly recommend their service.

    This was my second bad experience with Buddy Mobile Pet Grooming, and unfortunately, it will be my…read morelast. The groomer arrived very rushed, just like the first time. While I was trying to explain how I wanted my dog groomed and show reference photos, he was already walking away to start the service. I had to repeat myself multiple times, and even then, it didn't feel like he was actually listening. They spent less than an hour grooming my dog, which already felt rushed, and the result was very disappointing. When they brought her back, the face and head looked nothing like what I had clearly shown and requested. This wasn't an unrealistic request--it's a style that has been successfully done by other grooming companies before. When I said I wasn't happy, instead of addressing the issue professionally, the groomer yelled to his coworker, "She said the face isn't how she wanted it." There was no apology, no attempt to fix it, and no concern at all from the other groomer. On top of that, my appointment was scheduled for 1:00 PM, and they didn't arrive until 2:20 PM--without any call, message, or apology for being late. After this experience, I called the company and spoke with Daniela. She said she would speak with the manager and call me back. When she did, I was told the only resolution offered was $20 off a future grooming--which I will not be using given my previous experiences. I explained that I would not be returning and asked if anything could be done about the $100 I had just paid for a service I did not request and was not satisfied with. I was told that was the only option available. When I asked to speak directly with the manager, I was told--and I quote--"the manager doesn't speak with clients." That response alone speaks volumes. A company that delivers poor service, offers minimal resolution, and then refuses to communicate directly with customers shows a complete lack of accountability. Overall, the service felt rushed, unprofessional, and careless. I am extremely frustrated and do not recommend this company.

    Paws Fur Love Mobile Grooming - This is My dog which I never remembered any rights released

    Paws Fur Love Mobile Grooming

    (18 reviews)

    Horizons West / West Orlando

    Today was my final straw.. My family has been using this service for probably the last 2 1/2 years…read more In those last two years, we have had four different people grooming our dogs because the previous ones have left. Eight out of 10 times they are late to the appointment but only to find out they are late five minutes prior to their Arrival time. And for the second time, their equipment has stopped working in the middle of an appointment. The first time this happened I was left with 1 dog groomed, 2 non-groomed and 1 of them being half groomed. Today I now have three dogs groomed, one dog groomed after waiting 2 1/2 weeks for this appointment and then being an hour late today. I was told after the first Dog equipment is not working. I'm sorry.... After the owner, Barbara called me. I expressed my concerns. She did say she was sorry I told her that I was going to be looking for a new groomer. She asked if I wanted her opinion I said no I will look for my own and then she hung up on me... Out of all of the groomers that have been to my house only one Has even looked presentable, the rest dress like they just rolled out of bed, flip-flops, slides, and sloppy. I'm officially done giving my good hard money and time to a company that runs their business this way.

    We LOVED how our sweet girl turned out after having been groomed by Paws Fur Love last week! They…read morealso had availability the next day, which was great as she was desperately needing the trim!! My only suggestion would be that they make it more clearly known prior to the appointment, that the rate they had quoted could change due to size or cut when they arrive and meet our pets. Partially my fault for sure, as I knew my weight guess for our dog may have been off and I expected that it could have an increase it rate possibly, but didn't realize how much. None the less we were still very happy! We'll definitely use them again though, and will recommend!

    Zen Paws Retreat - groomer - Updated May 2026

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