Poor office staff, will not call you to set up appointments. I've called twice now and the say they…read morehaven't received my Dr order but it has been sent twice. Now I find out their fax machine is broken and they can't received the orders, BUT THEY NEVER TOLD ME THAT! I got that information from my Dr office when they tried to send it the second time. So I lost a week and four phone call.

Every time I've come here has been pleasant. Always quick to get you in and out. All around has…read morebeen a great experience.

I had to have a CT scan of my nose and throat per Ear, nose and throat Dr. I had a great…read moreexperience with the office staff and the technician that gave me the IV did an awesome job.. I was taken care of very well and would go back again to this place.

My wife called in to make an appointment for a cat scan. She is 76 and I often help her with her…read morecalls because it is hard for her to hear. After more than 15 minutes on hold a lady answered who did not give her name. My wife gave her name and date of birth and asked to make an appointment. The lady on the phone suddenly shifted to what can only be described as an attitude. WAS THE ORDER sent over?, and I am not exaggerating her tone. My wife proceeded to try and explain that she had a physical order because her Dr office could not get her in for 2 months. WELL i CANNOT DO ANYTHING WITHOUT THE ORDER! came the voice with an attitude!. My wife asked nicely if she could call and have it sent over and the lady said NO YOU CAN NOT! At that point I asked to speak to the Lady on the phone and I asked her why she was being so cold and rude to my wife, which she did not like, and she replied that I was hollering at her and she hung up! I am not sure what was going on with this lady but I intend to inform my cardiology provider how their clients are being treated. Shame on this individual you are dealing with elderly sick people who have great difficulty as it is navigating the system. The last thing we need are uncaring buffoons without patience to help us when we need it. One day you will be old (and know this)...you reap what you sow. Get your acr together as a professional and leave the attitude at home! There are other places we can go...try and remember that, I bet your employer knows it! If you read your reviews, it sounds like scheduling is an ongoing problem....shame on how you represent Advanced imaging.

The actual appointment my wife had was pretty ok. She said everyone was very friendly and…read moreprofessional. The reason for the negative review is that they have not sent the imaging to her neurologist who requested the images. Her appointment was on the 15th of May, it is now the 5th of June. ....When she called (3 different times), she was told they had sent the information....today, she was told they sent the information from them reading the images, which is NOT what the doctor ordered, he simply needed the images so he could read them .Today's phone call told her that she would get the images faster if she drove the 140 mile round trip, picked the images up, and delivered them to her doctor....please note, she is 76 years old, and 100 % disabled from profound spinal issues. Needless to say, we are not happy campers

So over the corse of 3 years I have had 3 mri at this location. The latest one was 2 weeks…read moreago,and was done totally wrong by the radiologist contradicting all the last 2. When I called to see why. They caused me a massive panic attack. They definitely lost their credibility with me. And I canceled the mri I was suppose to have today because of their mistake on my mri 2 weeks ago. I can't trust them to do it correctly. Totally a shame on them

Radiology Associates of Ocala Radiology associates of ocala…read moreHAS BLOCKED ME ON FACEBOOK for asking for a refund. Their CT machine, and radiologist missed an 8mm kidney stone that I told them was there. I had a CT scan in the hospital a month before which showed it in my ureter. After not passing it, my urologist scheduled surgery but needed a CT scan to see its location. I went to Radiology Associates of Ocala, and they sent results to my urologist saying no stone was present. After another month of pain I ended back up in the hospital with kidney failure, needing immediate surgery for stone removal. The office manager Carrie, said they did nothing wrong and won't refund my money. This place either doesn't have experienced techs, or they have old, outdated or faulty machines. Imagine if this was someone with cancer. These tests should be accurate! THIS PLACE NEEDS TO BE INVESTIGATED and HELD ACCOUNTABLE.

I was sent there for an MRI. The technician was rude and completely devoid of any attempt at…read morepatient care. I've had many MRI's unfortunately, and this was the first time I've never been guided by the technician during the x-ray, saying when to breathe and when not to. His instructions were, "Don't breathe while you hear the loud noise." No indication as to when that noise would begin. He came across as very arrogant. Everything else was fine.

I give this practice all the stars. They are efficient, professional and very pleasant to work…read morewith. All insurance related paperwork was handled quickly and thoroughly. I have had imaging needs met there for many years and this practice exceeds all my expetations. A big thank you to the staff.

I never like going here, I use heathbrook location regular and the only reason this time was open…read moremri is at this location, its dingy and smells bad, after requiring me to arrive at 1215 for a 1300 appointment, at 1330 i asked about mri, and was told there running behind (they was waiting on results from head x-ray due to previous eye injury with metal, all understandable but i got a text and read the results on my patient portal earlier, I did not have any issues with staff all were helpful, the only thing I would recommend is that the triage desk person act a little more patient friendly, facial expressions would have one think she is mad at the world, and stop asking patients personal questions without a little privacy about someone's medical history and ssn, for the whole waiting room to hear while checking in (example she ask a elder woman have you ever had breast implants, what age was you when you went thru menopause, etc. I mean I was in a chair across the room and herd everything along with everyone else I could see the lady was a little embarrassed. This is more than likely the last time I use RAO.

My father was taken by ambulance to the ER, the admission process fairly smooth, from entering to…read moregetting to his room, about 9 hours. Most of the nurses were extremely competent and caring. Thank you to all the staff & nurses who took care of my father so well. I thank the housekeping team, emergency room staff and the entire 5th floor team. Thank you and God bless each of you who directly and indirectly took care of him so well. The building itself is clean and professional, no issues I can see of.

I brought my daughter to the pediatric ER last night (9/20/26) at 11:30 PM, and the initial level…read moreof care we received was completely unacceptable. After nurses took her temperature (100.5) and swabbed her for COVID and RSV, we were placed in a room and utterly abandoned for three hours. During those three hours, not a single nurse or doctor came in to check on her, provide fever reducers, or give us an update. The only person who managed to walk through our door was registration--proving that collecting payment was a higher priority for this hospital than monitoring a sick child. I fully understand how triage works, but leaving a child in a room with zero clinical check-ins is medical neglect, not triaging. The only reason this review isn't a zero is Dr. O'Toole. When he finally came in after three hours, he was phenomenal. He took the situation seriously, immediately ordered the nurses to re-check her temperature, and went to strictly address the staff's failure to monitor her. By that time, her fever had spiked to a dangerous 102.7. It was only after Dr. O'Toole intervened and reprimanded the staff that the nurses finally started acting like they cared and administered medication. Dr. O'Toole is the only competent asset this hospital has going for them. The nursing staff and administrative process failed my daughter completely.

Radiology associates banned a mentally disabled senior from their practice. For no reason . They…read morehave a monopoly in Ocala and as a disabled senior I cannot get tests done. No one should go there. If they dont like you for any reason they will throw you out too. All I wanted was a second radiologist opinion on my 7 cm tumor. This company is a disgrace!!

From the owner: Radiology Associates of Ocala, P.A. is a name that has been trusted for quality medical imaging in…read moreMarion County since 1973. With four affiliated offices for patients convenience: the Medical Imaging Center, Medical Imaging Center at Windsor Oaks, Womens Imaging Center and TimberRidge Imaging Center offer a full range of technologically advanced imaging services. Our radiologists are certified by the American Board of Radiology. We are committed to providing our patients the highest quality imaging with state of the art technology in a caring, comfortable and professional setting. Call us today to set up your appointment.

I'm so glad Dr. Jank was recommended to me, he did my cataract surgeries and it has been life…read morechanging. No more glasses for me, and the whole world is so much brighter. It was a great experience from the first office visit to the last. His employees are all lovely.

mostly good except for first late night nurse that either blew my IV with morphine or shot morphine…read moreinto an already blown IV. her answer when I pointed out the sudden rash and itching was "what do you want me to do?"

Terrible hospital. I was in so much pain in the waiting room that people kept telling the staff…read morethey needed to help me. It was so bad that a group of people did a prayer circle around me. Then I had a doctor yell and scream at me when I was admitted and in my room. As he wanted to do something to me, and I said it would be fine if they blocked the area first. As it was in so painful that I couldn't even touch it. When I tried to tell the doctor that I am allergic to the stuff they give you to drink for a colonoscopy . He told me to shut up. I ended up vomiting all night long was covered in sweat. They had to change my bed four times. My blood pressure was 205/120 . That with giving me antinausea medication and pain medication every four hours I only drank about a cup of the stuff than the same doctor came in a yelled at me for not drinking more of it. The nurse had to stick up for me. I would not recommend anyone to go to this hospital. The doctors have no care for their patients. . If I could give them a -10, I would