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    Womack Auto Sales

    1.5 (6 reviews)

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    Landers Chrysler Dodge Jeep Ram of Norman

    Landers Chrysler Dodge Jeep Ram of Norman

    2.9
    (173 reviews)

    I honestly can't think of someone negative to say about the dealership honestly. Bailey was great…read morehighly recommend him! They gave me a fair price for my trad which was I was happy with. I had a goal budget wise and somehow the numbers worked out and I was under my budget. I got what I wanted and was excited for my new vehicle!

    I recently purchased a brand-new 2026 Ram 1500 Big Horn Level 2 Edition from this dealership, and…read moreunfortunately, the experience was far below what I expected when making such a significant purchase. The sales process initially started off well, but concerns began when I noticed the mileage listed on the paperwork did not appear correct, which immediately raised questions about whether I was even receiving the correct vehicle. Although that issue was eventually clarified, the rest of the experience continued to decline. When I took delivery of the truck after it had supposedly been "detailed," the vehicle was clearly not properly cleaned. There was still paper debris in the floorboard, dirt on the floors, and the floor mats had not been wiped down. I also noticed scratches on the rear driver-side fender and scuff marks on the passenger-side mirror. Considering this was a brand-new 2026 vehicle, this was extremely disappointing. Instead of these issues being resolved before delivery, I was told I would need to bring the truck back at another time, making it feel like the responsibility had been pushed onto me after the sale was completed. To make matters worse, I sold my F-150 to the dealership during this transaction and was told after everything was finalized that it would take 5-7 days to receive my check. Even after multiple follow-ups and additional trips to the dealership, I still had difficulty getting clear communication regarding payment. What should have been a simple process became something I had to actively chase down myself. I later returned the truck for the cosmetic concerns to be addressed, but the results were still disappointing. It appeared they simply attempted to buff the mirror instead of properly correcting the issue, and the detailing still looked rushed and incomplete. I documented the concerns through text messages and emails to the salesperson and even received acknowledgment that the items had been received, yet several of the issues were still not addressed during the truck's time in service. Because I was not satisfied with how the situation was being handled, I did additional research and found that Shawn Groff was the General Manager for both Lander CDJR and Chevrolet of Norman. I sent him a direct email in hopes of finding a resolution. Instead, I was passed from one manager to another. First, Vic Wixon, a Sales Manager, contacted me, but because he was going on vacation, I was then handed off to Josh Pickens, another Sales Manager. Later, when I picked up the truck for the second time after the mirror replacement, I was directed to Stephen Clark, yet another Sales Manager. Despite reaching out directly, I have still never received a response from Shawn Groff. You often hear that the most important part of a car deal is what happens after the sale. Unfortunately, that was not my experience. There wasn't even a simple goodwill gesture to acknowledge the inconvenience, such as filling the truck back up with fuel, providing a complimentary detail, or offering a first oil change. I'm not saying this is a bad dealership. What I am saying is that the ball was dropped on a $50,000 purchase, and there was very little effort made to restore confidence or make the situation right. Even a simple phone call from the General Manager to provide transparency and ensure another customer would not experience the same issues would have gone a long way. What stood out most was the contrast between the attention given before the sale versus after it. While waiting at the dealership one day, I overheard a salesperson tell a customer that if she left without speaking to a manager, he would get in trouble. It was clear there was urgency when a sale was still on the table. Unfortunately, once the paperwork was signed, that same sense of urgency seemed to disappear. At the end of the day, I understand that issues can happen with any dealership. What matters most is communication, professionalism, accountability, and follow-through. Unfortunately, this experience lacked all four. I remained patient and reasonable throughout the process, but repeatedly having to return a brand-new truck for unresolved issues and chase answers from multiple people has been extremely frustrating. I truly hope the dealership improves its delivery standards, communication, and customer service moving forward because this experience did not reflect the level of professionalism I expected when purchasing a brand-new vehicle.

    Ferguson Buick GMC

    Ferguson Buick GMC

    2.5
    (75 reviews)

    We've been to several dealerships over the years, and even recently, and most of the experiences…read morehave honestly been terrible--from the moment you walk in to the moment you leave with a vehicle. Our experience today at Ferguson Buick GMC in Norman was completely different. This was one of the best dealership experiences we've ever had. Everything was smooth, easy, and relaxed. At no point did we feel pressured to do this or buy that. We went in to look at a specific vehicle and they actually let us look at it, take it for a drive, and decide for ourselves without trying to push us into something we didn't want. The whole process was great. We were in and out, the pricing was very fair, and the finance process was just as smooth. If you're in the Norman or South OKC area and looking for a vehicle, I highly recommend going to see Brandon at Ferguson Buick GMC. He's a blue-collar oilfield guy at heart and understands how most blue-collar folks want the car-buying experience to be--straightforward and honest. I've been trying to buy a Ram diesel lately and have been to several dealerships, and the experience at most of them has been terrible. If Ferguson ever gets the truck I'm looking for in my price range, I'd go back and buy it from them today without hesitation.

    Do not buy a car from this dealership. They are dishonest…read moreand sell junk, with astronomical financing and do not stand by their products. Most of the salesman are only trying to make a commission and care less about the customer.

    Fowler Toyota of Norman

    Fowler Toyota of Norman

    3.1
    (112 reviews)

    I recently moved to Mustang, Oklahoma from Las Vegas , Nevada for early retirement. My son…read moresuggested Fowler Toyota for Service and we dropped off my 2010 Toyota FJ Cruiser for oil change , other services , and inspection. Ricky Toumbs was my Service Advisor and he was very nice and informative. He contacted me about other repairs and services that were recommended and sent me a form to check off what I wanted done and what I didn't want to do at this time with prices for each item. It's not cheap getting things done at the dealership , but Ricky gave me a Military Discount and good price for the items I had repaired or serviced. I went to a 4 wheel drive service shop in Las Vegas before I left that was highly recommended and had good reviews. Well turns out they broke a bolt from my skid plate and others were missing and didn't tell me and I only had one bolt holding it on for my drive from Vegas to Oklahoma with my SUV loaded and a hitch carrier mounted on my rear bumper with a heavy box on it. If that one bolt would've came off while I was driving 70mph down the highway I most likely would've crashed and been injured or killed ! Unbelievable ! So , those thread holes had to be rethreaded and one broken bolt in frame had to be drilled out and rethreaded. Synthetic Oil Change , PCV Valve replaced , 4 wheel alignment , 4 wheel drive service ( change gear oil for front and rear differential , transaxles , and transfer cases ) , rear brakes and rotors , after Taxes and Discount came out to $1001.00 . I was figuring about $1,400. Yes an expensive trip to the dealer , but I do recommend seeing Ricky at Fowler Toyota. My son had already told me about some bad shops in the area so it's good to know someone who already knows about those places. I'll be back in the Spring for a Tuneup.

    On Mach 11 2026 My My friend contacted Wesley Preston by phone, and was very enthusiastically…read moreinformed us that they currently had Toyota Sienna 2026 in stock, so we decided to go to the dealership to take a look. we got there and he was patiently explained the details of all the car 。 I bought the Toyota Sienna 2026. very mini vin and get good price . I so appreciate Wesley and manager and finance staff their patient and meticulous assistance and explanations; thanks to them, I highly recommend that if you are looking to buy a car, just go to Toyota--and specifically to this salesperson who name is Wesley . He will find exactly what you need. Thank you again !!!

    Womack Auto Sales - car_dealers - Updated June 2026

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