I went here when I lost my glasses rafting. I was on vacation and didn't have a spare pair of…read moreglasses, nor did I have my prescription. I walked in without an appointment, and was able to walk out less than 2 hours later with a new prescription, a new pair of glasses and a pair of prescription sunglasses for under $500. The staff at the vision center and the attached Lenscrafters were very efficient and friendly. All of the equipment was very modern which made the whole process fast and painless. i was very satisfied overall. Probably a bit more expensive than going to Walmart, but well worth the extra!

What a great experience! Dr Greene is just awesome!! That…read morewas the most extensive eye exam that I've ever had. Dr Greene was friendly, knowledgeable, and very helpful.

I can't say enough good things about Carolina Vision. Everyone is very kind and helpful. They have…read moreup to date equipment and the doctors are excellent. My family and I have been going here for several years with great results.

Awesome experience! Everyone at Carolina Vision treats you like family and takes all the time…read moreneeded to help you and answer all your questions. I would highly recommend Dr Jamin and Dr Carrie. They provide a very comprehensive eye exam and have a very large selection of glasses as well! We would not go anywhere else!

So happy to be here. I switched after my old eye Dr retired, and I am so glad I did! Dr Ben is so…read morefriendly, patient, and kind. I know I have tricky eyes with a difficult astigmatism that really drives my crazy, and he is very diligent making sure I get the right contacts. I was diagnosed with shingles and was afraid it was in my eye. I called Dr Ben's office and they got me in immediately, and let me tell you what I am SO THANKFUL. Dr Ben was the first of 4 dr's I saw in attempt to get it diagnosed and under control asap and he was by far the most knowledgeable about the whole situation. He gave me a crash course on what was happening and why, the layout of the nerves in my face, told me what to expect, gave me prescriptions, gave me advice, told me about over the counter remedies, and reassured me. I left his office feeling confident and prepared, and in addition to that when I realized the lever of care he had provided me after the other 3 drs gave me minimal info and brushed me off, I sat on the sofa and cried. I am so thankful I transferred here and I am so thankful to Dr Ben and his team for all they have done for me so far!

My eye exam was fine. When I asked for my Contact prescription to get a price elsewhere, because…read morethey were too expensive there, they handed me my prescription for glasses, they knew I wasn't interested in glasses only contacts. When I went to Walmart to get a price on contacts I handed the prescription to them & it was for glasses. It took over 45 min of continuous calling MyEyeDr to finally get them to fax it over to Walmart, their excuse why it took so long was that they were having trouble faxing it. What a lame excuse! I feel they intentionally did not give me the correct contact prescription & making me wait for it to be faxed for over 45 min was because they were angry I wasn't buying the contacts from them. Buyer beware they are more interested in money than they're interested in pleasing their customers! Walmart had WAY cheaper prices in contacts & glasses! I will not be going back to them next year for an eye exam.

This was the most thorough and informative eye care visit I have ever had! Dr. Crouch took the time…read moreto explain everything clearly and used visuals to help me better understand my eye health. She was very thorough, and I was impressed with the office's state-of-the-art equipment. I also really appreciated how upfront and transparent they were about costs. They explained the fees for each exam and what my insurance may or may not cover, so there were no surprises. Amy, the optician, was wonderful--fun, patient, and so helpful in selecting my new frames. From start to finish, it was a great experience. I highly recommend Optix Eyecare!

I bought my 3 pairs of glasses there about 3 years ago. I was happy…read morewith the quality and decided to return just for picking out frames and prescription fulfillment. I didn't need an exam since I had my eye exam elsewhere. I called to make an appointment for picking out the frames as they prefer. The call back came delayed for a day or two but I kept calling for an appointment. No suggested times were given to me to expedite the process. So, I went in person since I practically live next door to the business. I was not received well. The person at the reception told me to wait as she went to get someone to help me. That person was not happy that I was there asking for an appointment and that I was disappointed in them. She said that she checked the phone records and I only called once. I told her it was about 4 times. She pouted and walked away, never to come back to me, and left me standing there. When I went home, I checked my call queue to them in my cell phone. I called multiple times over the course of a few weeks. There is something very odd about this place. I went to another vendor for my frames.

I am really happy with the service at Tunnel Vision. I rarely have to wait more than a few minutes…read moreto be seen. I have some complicated eye problems, and Dr. Newton's relaxed manner and the thorough testing that's done reassures me that I'm in good hands. My glaucoma is now under control, and I'm no longer bothered by "dry eye." The front desk people are friendly and efficient, and the optical department helps me find the best product(s) when I need to get new glasses.

I've seen mostly good reviews and as A potential new patient I thought I would take a ride from…read moreSouth Asheville to see the office and book an appointment for a yearly eye exam. When I arrived, Asked the receptionist if they accept my vision plan which is through Manhattan Life. She said that she wasn't familiar with this plan and would ask her colleague/supervisor, who told me "This is not South Asheville you'll have to pay us and Submit on your own", in a very arrogant tone. Wow, I guess I'll research closer to home. The only reason I visited this mill of an office was that a friend used them once and had a good experience. Perhaps with the doctor who has excellent credentials, but he should think about changing some of his staff. I've been in the medical field for 35 years and never experienced such arrogance.

First I looked at the Optometrists that were in my vision plan and found Champion Eye Center…read more I liked what I found - online reviews and went in for a customer service test. I was greeted by Joel (been there for 10 yrs- a good sign) and I asked if he could realign my Oakley eyeglass frames which he did. I use this method to determine the quality of customer service. He impressed me so much that I went to the front counter where Melodie scheduled my eye appointment. At my eye exam appointment Christine (been there for 15 yrs-another good sign) completed the intake process with outstanding service. Dr. Kilgo was extremely through with my exam explaining everything and also impressed me with her professional expertise.

Dr. Jacobs was in a huge hurry the whole time and didn't even greet me when I was in the exam room…read more Just dashed in and out in the most unprofessional manner I have ever experienced.

This practice took care of me during a vacation emergency. So very helpful, worked me in for a…read morequick but comprehensive exam, and put the contact lenses in my hands that I needed. I am very grateful for such professional and above-and-beyond service.

Really enjoyed my visit here. It was really easy to get an appointment, staff and Dr. Morse were…read morereally friendly, and easily found a pair of frames next door with Lenscrafters after my appointment was finished. The technology they use here is really advanced, and is really helpful in managing my long term eye care. I will definitely be back!

I have been going to Dr. Brooks for many years now. My husband, and (so far) 3 of our kids also…read moresee Dr. Brooks. We adore her. She is knowledgeable, professional, yet personable, kind and caring.

I had mediocre experiences with the last 2 providers I went to locally, so decided to try this one…read morein hopes of good service. As I require yearly exams, I was looking for a long term relationship. Booking an appointment was typical of this area - was 3 weeks before I could get one. The staff was a bit slow to check me in, despite my having printed and filled out all the paperwork before my arrival. At no time did either of the women at the desk offer their name. The woman who did the "pre-exam" also didn't give her name, and was brusque, running me through the typical "read this" series quite rapidly. My wait to see the doctor wasn't long, and Dr. Lesley Brooks was the only person to introduce herself. After doing the exam, I inquired about contacts for regular distance, as I wear bi-focals and would like the option to not have to wear glasses 24/7. The doctor was amenable to this. The staff determined that they did not have contacts in my RX, so I'd have to come back when the were shipped in, and I expressed a desire to have a "refresher" on contacts as I'd used them quite a few years ago, and wanted to be sure I remembered putting them in properly. Approximately a week later, I received a text saying they were in, so I called for an appointment, which took another week. On arriving for this appointment, the wait was about 10 minutes, the staff again was not very friendly, and basically sat me down with the contact samples, took them out of the box and gave them to me. The "instructions" from the staff were near non-existant and consisted of "there's a sink if you want to wash your hands" and "you can use your pinky if you want". After struggling for about 5 minutes, I succeeded in finally getting them in, and although I had tears streaming down my face, and was NOT offered a tissue. I realized as I was leaving, there was a dispenser on the bench, right next to the staff person but I couldn't see it!! One might hope either of the staff members present would have made the simple effort to hand me one. I was going to leave with the contacts in, but the woman who'd given me the "pre-exam" on my last visit said I couldn't leave until she was sure I could take them out. She was NOT the person who was "instructing" me, but was working at another bench the whole time, and up to that point never even looked at me. What really soured me was that although the woman who booked the contact appointment mentioned a fee, she didn't give me an amount. When I was leaving, I was charged $60.00 for "CL FITTING BASIC" and another $50.00 for "New CL Wearer Training". At no time was I given a "CL FITTING" that I was aware of, and to charge a total of $110.00 for someone to WATCH ME put contacts in was incredible. There was no assistance of any kind, and for neither person to even offer me a tissue was just astounding. Although the Doctor herself was nice enough, I can't give this office a good recommendation. Their staff seems uninterested, uncaring, and apparently it's all about usurious fees for no help at all.