If I could give John more than 5 stars, I would. One of my central ac units bombed out on one of…read morethe hottest days. He squeezed me in the same day. He said he was coming at 5, then was running late but communicated he would still be there as soon as he could. This man came at 930 at night--when most people would've already been home in bed, and said I'm going to keep my word and I told you I would come so if it's still okay and not too late I'm 10 mins away.... He showed up; Diagnosed everything, gave us a temp fix overnight, sent me a quote (since we needed a new system), then called me the next morning to tell me he found the equipment for slightly less and got me an even lower price! And is replacing the unit the next day. Wow... aside from being super professional, he was honest and very knowledgeable. I had two other quotes done out of due diligence (which I do for every big job or contract work), and he also gave us the best pricing. So I would highly, highly recommend John and his company. And I'm so glad we found him. We will definitely be using him for any HvAC needs going forward.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

I filled out a request on 6/26 for estimate on updating one of three R22 central Air systems in my…read morehouse. Filled in all my contact info and after three days no call or email. I understand that this is a very busy season but not a call or email for just an appointment is not good. I do not understand why some companies even offer the option to fill in for a request on their web site. I filled out three other requests and with a day they provided me with an appointment. It's a shame because I liked the puppy sitting with the owner! Update on 07/1 I called again and this time I spoke with Christian who set up an appointment for 7/03 between 1-3pm.

Thank you to everyone at Therm A Trol in Blue Point NY for your professionalism... We are so…read moregrateful. Very dependable company ...we are 100% satisfied with every aspect of a job well done. The H Vac system is great!! Installed perfectly in a timely fashion. Immaculate when the job was done .. Thank you again . Mr. and Mrs. Jim Wenz Bayport NY

We had a small addition put on our home and had Joe come in to let us know the best way to cool…read morethis area. He recommended we replace our handler and condenser with a larger unit to compensate for the extra room, plus our equipment was nearing the end of it's life cycle age wise. It just constantly felt like it was running to make the house cold. He also added a supply and return in the small addition. We had the system put in during October 2022. Joe and his team are always extremely knowledgeable and a really nice group of people. Joe has an after hours messaging center which is 24 hours, and his team is always well equipped. Joe himself even came out a couple of times to help us with things. We are very pleased with the work and promptness that Joe and his team provide. A very stand up guy who stands behind his work, and has excellent employees! Highly recommended!

I couldn't be happier with the service I got from Joe's Custom Installations on my air conditioning…read moresystem. From the start, the office made things easy. When I called or left a message, I got a quick response with the details I needed, no waiting around, no runaround, just straight answers. That kind of communication goes a long way. When the service tech showed up, he was on time, respectful, and easy to talk to. He explained what he was doing in plain English, didn't mind my questions, and got the job done right without cutting corners. You could tell he took pride in his work. It's not every day you find a company that makes the whole process simple, honest, and stress-free. My system is running great, the house is comfortable, and I feel like I can trust them if I need help again. Joe's Custom Installations is the kind of company you recommend to your neighbors without hesitation.

I'd like to thank John and Jimmy from ZSL for their quick and efficient response time and service…read more With exceptional customer service, they explained in detail what the issue was and what they did to resolve it.They are very knowledgeable in there profession, and compassionate about the work. . I appreciate the hard work and effort put forth. Thank you!

Completed several projects this year. All we're completed quickly, efficiently and done right the…read morefirst time. Costs were a bit higher then average, but we'll worth it. ZSL explained everything and guarantees all their work.

I felt at first they were very honest…read more They were here 3 times.. 1. once to fix our thermostat and put in a c wire. So we paid for that. 2.then out a/c wasn't flowing and Travis said he'd will clean the system.. there is no leak. So then we paid for that. 3. After he "cleaned" the a/c it broke again. My husband looked at everything and it was not cleaned out the way Travis said it was. My husband took a wet vac and cleaned everything. I let them know my husband had to clean it. Even though laid a couple of hundred for that. Now a/c broke again. 4. We call again. Explain the issue. Travis comes again. Says we have a leak. We have to do a test. So now we are looking at even more money when we already spent hundreds I call the company who installed the a/c. They looked at it. Fixed it in ten minutes. It was not a leak. I feel after spending hundreds with the cooling company and then having to call in another company to fix the problem they already "fixed", the cooling company should have made it right. I tried calling several times to ask the cooling company to rectify this. I was very kind and explained the situation. I was told Chris would call me back. This was 3 weeks ago. I called 3 times after this.. and they never called Back to rectify.. nor to address the issue. Very disappointing!

Chris and his team installed a high end very expensive system in my house. At first communication…read morewas great and service seemed top notch. Unfortunately after installation I had several issues. At first they came to inspect the problems but nothing was fixed. After a month I couldn't get Chris on the line. My calls and email were never returned even though I was supposed to be under warranty. I have to call another company and pay them to fix the problems that were never fixed by my installer. Might be forced to call the BBB and Dept of State. Very unhappy!

l had John service my ac unit on Tuesday excellent service my helpfull explained things. Excellent…read moreService.

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

GallettAir installed central airconditioning in my house two years ago. I am not used to having…read moreanything to do with home maintenance, and was nervous about making the decision to call someone. I made a decision based on the positive reviews and couldn't be happier with the result. I called two companies and GallettAir gave a better price. This year was the first time we had any problem. I called GallettAir and they couldn't have been any nicer and reassuring. They came right away and fixed the very minor problem within minutes. I would recommend GallettAir to anyone looking to install central airconditioning.

I needed my new AC units cleaned in my building bc they were all leaking. Taylor Air was able to…read moreget to me within a few hours. Super professional and sensible pricing.

Greg responded to my email request on a sunday night at almost 9pm within 3 minutes. He offered me…read morenext day service, which I was unavailable for. We scheduled a time. Which I ran 30 minutes late for unfortunately. He was easy going about it, and showed up friendly, and smiling. He was professional, courteous, knowledgeable, reasonable, and thorough. I would highly recommend him to anyone.