Michael was great to work with. He presented many options to me for finishing my floors as I…read morewanted. He even met me at a store to look at ideas & brought me samples. He layed the floor for me and replaced all my baseboards, even picking up the baseboards for me from where I purchased them. I also discovered a leak in the bathroom once ripping up floor, he was able to replace the subfloor before we proceeded remainder of renovation in there.

Replacing the carpeting in the dining and living room area of our new space was the first and most…read moreimportant change we planned and having Mike and his crew do the work was fantastic. The 4-in red oak had all the character we hoped for and the 50/50 stain combination was definitely the way to go--we appreciated the chance to discuss those options and get advice. We were juggling other renovations and Mike was great to communicate with; he made sure our move-in date was in the clear. And I should mention that all this craftmanship and coordination was moving along while COVID-19 concerns were ongoing in our communities. We are thankful for Mike's professionalism at such a difficult time.

Jeff and his team did an amazing job pulling out carpet on our second floor, installing new…read morehardwood and sanding and matching the existing wood on the first floor. The work was done on time and on budget. I'm not an easy customer but Jeff was able to manage my expectations expertly. They are honest and hard working and I know Jeff has a personal high standard so if it isn't right he will make it right. Very happy with our choice of flooring contractor.

Jeff was professional in every way. We were having a hard time finding the right flooring for our…read morehome and were ready to just wait until after Covid due to supplier issues. But Jeff found exactly what we needed. He then proceeded to install the flooring within the schedule we needed prior to our furniture arriving from our old home. It was a complex install, with many transitions, stairway issues, etc. It looks amazing! You can tell a professional install by the small things like corners, transitions, vents, etc. And it is seamless! I would recommend Jeff and his team for any wood flooring project.

I hired Alpha Flooring and Cleaning Services through Thumbtack after researching their mostly…read morepositive reviews on various websites to refinish my hardwood floors after another flooring company's botched project. Clayton and his wife came out and talked a good game, but in the end it was another shoddy, botched, and uncompleted project that I AGAIN had to have redone by a more reputable company. On the surface, the floors looked okay but when you looked closer, you could see where they didn't bother to clean the floor before applying the sealant so there were various pieces of material and dirt that were sealed in along with air bubbles. And, within less than a day, the finish started peeling and you could literally scratch it off with your fingernail. Additionally, they used a semi-gloss sealant on my kitchen but used another sealant on the adjoining bathroom so the sheen didn't even match. And, they didn't seal the floor under the refrigerator at all. When I originally texted Clayton Bitencourt, the CEO according to their website, about the sealant not matching, he responded that he would have one of his crew members come and fix it. His crew member showed up and scuffed the floor but as he was going to apply the sealant, I noticed that he didn't have the same sealant product they used on the kitchen so I pointed it out. He then placed a call to Clayton but the name on his phone for Clayton appeared as Cleiton Silva. Clayton/Cleiton stated that he didn't have the correct sealant and he would buy it and return on Monday. Then, the crew member proceeded to use his vacuum on my kitchen floor and entry way while vacuuming the dust he tracked through the house, leaving scratches that ultimately peeled. Monday came and went and guess what, crickets. I texted Clayton/Cleiton the next day and asked when they were going to show up to fix it and he responded and said he'd let me know when they were on the way however, he never advised me and the crew member just showed up but no big deal, I let him re-seal the area. The crew member flashed a bottle at me of what appeared to be the correct product but after he applied it, it was wrong again so either the finish was wrong or they poured the other sealant into that bottle and posed it as the correct product to shut me up. Immediately after the crew member left, I texted Clayton/Cleiton and told him it was wrong again and asked him to call me to discuss the wrong sealant and the floors scratching so easily but he didn't respond. I attempted to text him again but he apparently blocked me so I sent an e-mail through his website on the contact form but he has yet to respond. After determining that he had blocked me, I initiated further research and discovered that this guy goes by three different aliases (at least), Clayton Bitencourt, Cleiton Silva, and Clayton Honorio. Additionally, his website shows that he is BBB accredited however, he is not. I contacted Thumbtack and filed a complaint since that is how I hired him. Unfortunately, I may be forced to take legal action to obtain a refund.

Clayton rescued my floor from another company doing shoddy work. He calmed my anxieties. He arrived…read moreon time he was professional his price was fair and his work is beautiful .

Danny responded to my request for a quote quickly. He answered all my questions and was very…read moreknowledgeable. Our hardwood floors were awful.. I've hated them for years! He made them look brand new in two days. I am completely amazed at the difference and so incredibly satisfied with the work that he did. I highly recommend Geist Hardwood to anyone that needs their floors refinished! You will love it.

Do not use this company. Dan Geist is not professional and does poor quality finishing. He blames…read morethe client for everything and can be extremely rude and condescending. He tries to take shortcuts at your expense and will not work with you to find solutions. He left me with a mess and I was told by other professionals in the business that the job done by Dan was of poor quality, with the wrong products. Dan wanted to resand the other floor in our house to make it look like the floor he did. Um, no, I want the floor he did to look better, like the other floor in the house. It was properly done and now looks exceptional. DO NOT HIRE DAN GEIST!

We had a negative experience with Professional Flooring Solution. Here are the details…read more 1. The contract between the customer and the flooring company is incomplete. It turned out that customer must remove all furniture except fridge from the whole construction area, although the contract does not mention this. As an option they offered to hire a moving company at the cost of $400 to move furniture into garage and back. 2. Before the work starts, customer has to deposit 50% of the installation cost. If customer wants to cancel the contract - flooring company keeps this money, even if no work is done. 3. The professional skill level of the personnel is bad. One of the workers wanted to show how they are going to "do their best to prevent squeaking". He tried to screw the screw into the floor and... he failed. His power tool was on the reverse, but he could not figure it out. Instead he just kept spinning the screw in wrong direction. Another worker wanted to connect together two floor pieces. The floor is a simple "click system", all he needed to do is to put two planks together and the angle and then make them flatten them - they click and get connected. Instead he left a gap between the boards, and then tried to use brute force to make them flat. Was it his first floor job? 4. The installation quality is not good. They managed to leave gaps between click system planks! The holes for heating vents are made too big - you can see ugly unfinished wood and subfloor near the vent edges. 5. They were always late, except for the one day, when somebody came 1 hour earlier, waking us up. 6. Haven't done the job completely as promised. Left some trim unsealed and all of them unpainted. Bottom line: high cost, poor quality, bad scheduling, greedy unprofessional people, no warranty for customer. If you are ok with it - call them now.

We picked Dan and his crew, because they had amazing reviews and they're a small business and we…read moretry to support small businesses as much as possible. We absolutely love the color of our floors and where they removed carpet and added flooring looks perfect. Unfortunately though their attention to details lacked severely. All of our base boards have stain on them.Some areas you can tell they tried to wipe off the stain, but it seems like it just made it worse. I lied there are some base boards that did not get any stain on them. Those are the base boards they removed to place the new flooring that are still sitting on our deck, because they never bothered putting them back on. They left blue tape everywhere, they also left a rag to cover up the stain they spilled on our window frame in the living room. We also had a wood vent that they removed and never put back or bothered staining for it to match the floors. We were quoted and agreed on a price. Than we were told by Dan they went over budget and we owed another $200. Which was never explained why. We are bummed because we were hoping to have them add hard wood to all the bedrooms. After seeing their work first hand we will be looking for a new flooring company to finish business with. I left a google review and the owners response was this wasn't us when I'm sitting here with your emailed quote in my hand. So this was your company. We're the house off of 10450 W Bowles account info was under Christina and I go by Jax. We worked with Dan.

Larry did a great job remodeling our basement and helping us with other projects around our house…read more We were working with a tight deadline and he was able to get everything completed in time. We will definitely use this business again for any other future repairs/ remodels!

We hired Larry and his team to replace ceiling in our basement, lay down vinyl plank flooring, and…read moreupdate a small bathroom including adding a dog shower. Our experience was dismal. Work that was promised to be completed in several weeks took months and still was not finished. Work that was done was shoddy and sub par. All in all, we paid this company over $17,000 to do the work. Fearing the quality of the work would devalue our home, we paid another contractor to rip it out and do it the right way. They left the job site a mess, used my pool table as a work bench, and ruined almost every piece of furniture in my basement with paint overspray. Do not recommend at all.

Taylor did an amazing job on our recent bathroom job. He is extremely responsive and provides a…read morequick and accurate estimate. He was excellent at understanding what my wife wanted, making recommendations with justification for changes and then taking her vision and making it a reality. We ended up going with a pebble floor in epoxy grout with a custom shower pan to allow for a soaking tub in the wet room. Walls were faux wood tiles, floor to ceiling and a curb. The shower/tub wet room exceeded expectations Oh, and he was on budget and finished early... did I mention that? And to top that, he cleaned up after the job. I wish my other sub contractors were more like him. Not to mention he is a genuinely nice person

I was looking for help with a basement restoration and new front door install and Alex was…read morefantastic. He was personable and reliable from start to finish. I really appreciated his communication and attention to detail during the entire project. He cared just as much as I did with how things looked and turned out and was happy to offer his advice and expertise. I couldn't be more pleased with his work, as the basement looks better than ever. If you're looking for someone that can do it all, from small to large, Alex is your guy. I struggled with larger contractors earlier in the process, as they would blow me off when simply trying to get an estimate, so it was great to work with someone doing it all himself. It was evident that he cared and it showed up in his work. I would highly recommend Alex and I know he'll be the first person I contact in the future for any additional home needs.

I have family coming in town and he came in and laid all my flooring very fast and was about to put…read moreall my furniture in before they came in. Very happy with my new flooring. Thank you for everything