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Huntley, IL

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WiseGuy Consulting and Speciality Training

5.0 (2 reviews)

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Other World Computing

Other World Computing

(390 reviews)

$$

This is an online computer products store…read more Looking to increase the speed of my older model MacBook Pro, a friend suggested I get some memory cards here. The friend sent me a screenshot of the exact card I'd need so that all I needed was do a quick word search of the product name, click on the product listing, select the desired memory card size and quantity details, open an online account, set up my credit card details, choose a shipping method cost, then approve the purchase. The cheapest shipping was $4.01 for the $36 item, and they also charged tax. That was it! I received the boxed up item within good time. The box was free of any damage and still looked like it was a fresh, new box. This is a good vendor for memory cards. The options availability and pricing even with the shipping make shopping online here indeed a good deal. If you are on the lookout for adjusting the memory on your computer equipment, this is a very good online store to purchase from. I'd do it again in a heartbeat. Thank you for making it easy to upgrade my old laptop, Other World Computing! :D

1/5 -- OWC left a $1,196 order on my doorstep with no signature, then refused any responsibility…read morewhen it was stolen I've bought from OWC (Mac Sales) for years and recommended them to clients. Not anymore. I ordered a ThunderBay 4 and an 18TB drive totaling $1,196.51. UPS left it unattended at my door with no signature required, and it was stolen shortly after. I have Ring footage of the theft and filed a police report. OWC's response: they only require a signature on orders over $1,200. My order was $3.49 under that threshold, so it was left on the porch. That threshold isn't stated in their published terms, which only say "most deliveries require a signature." There's no option at checkout to require one yourself. After multiple emails, the police report, video evidence, and an escalation, OWC still refused a replacement or refund. They also declined to file a claim with UPS. If you order expensive gear from OWC, know that you're carrying the risk the moment it hits your doorstep, and they won't help you if something goes wrong. Screenshots of the correspondence attached.

Best Buy - Algonquin - Best Buy Algonquin on Black Friday

Best Buy - Algonquin

(71 reviews)

$$

This store is in the process of being closed but wanted to share a review of Best Buy in general…read more Total rip off. Go to Best Buy to look at what you think you want, write down or photo the item info and buy online. The entire reason brick and mortar businesses are declining is lack of knowledgeable sales people. I'll pay a bit more to be able to go in, be assisted in finding what I'm looking for and the sales person explains the features as well as comparisons. What I'm not willing to do is pay more to go into a store where the employees are talking amongst themselves, you have to be put on a waiting list to see one of the many employees doing nothing and wait 30 minutes for them to walk you around to where the items "should be". I can do that myself and save money buying online. Best Buy is like the Blockbuster of yesteryear. They have a corner on the market as a big box electronics store so don't care about customer service. They too will go out of business due to the changing market place, inability to staff with sales people vs kids and still charging a high price. The two stars are for being able to go in and look at what you think you want and then buy elsewhere.

This store totally is why Amazon is doing so good. The customer service lacked 100%…read more I had called corporate customer service and spent a half hour explaining why I needed to return a unused computer. All I wanted was an exchange. I did not want money back. After spending time with corporate customer service and they sent 2 emails to the manager to call me which he never did so I went to the store. The girl assistant manager stood their and would not exchange the product nor would she help me out with some kind of discount towards another computer. She did not care if I was happy or would even shop there again. Do yourself a favor and support other electronic places like ABT, Microcenter and Amazon. I will NEVER shop at Best Buy again.

WiseGuy Consulting and Speciality Training - itservices - Updated November 2026

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