We were on vacation in Beaufort and my son had forgotten his contact lenses. Dr. Harris and his…read moreextremely friendly and helpful receptionist went way above and beyond the call of duty to help get us squared away to save my son's enjoyment during our vacation... including free sample lenses! Thank you very much.

From the owner: Optometrist, Optician, eye exams, eye wear, Contact lensesread more

Dr,Crockett is very good and professional. His staff is…read morefriendly. love to come here for my eye exam.

The cleanest, most orderly Target on the SC coast! Mt Pleasant and Charleston West Ashley look like…read morea war zone.

Great attention to testing and fit. Personalized service and quality lenses. Price more reasonable…read morethan optometrist we saw.

Brett is the best! I have gone to him for eyewear for many years because quite frankly he's just…read morethat good at what he does. First off, he listens. I wasn't comfortable with my latest prescription, so when ordering a new pair, I asked for other lenses to be made from an older prescription. No problem. Then there's his turn around time. Fast! I am very hard on my glasses, so they can end up scratched, without nose pads, or basically screwed up because I sat on them. Brett puts the same care in fixing my screw-ups as he does in making sure anything new is perfect. Highly recommend!!!!

Within a week and a half I got an appointment scheduled, and got my pair of glasses. Throughout my…read moreexperience, my only frustration is how frequent it seems they are doing training and have the doors locked during normal business hours. While I don't mind doing things online, I'm classic and prefer face to face interaction. I went to pick up my glasses today and they are exactly what I hoped for, very pleased with the product. Eric(I believe was his name), was doing training when I arrived on the computer, but luckily I called in and he picked up the phone to give me my glasses. During this experience, some woman came up and demanded he give her basically what I'm assuming was her lens prescription. He was very nice and explained that it is company policy to not give it out, as I'm assuming the eyeglasses are probably a large selling point for the company. She was extremely rude to someone just following protocol and doing their job, continuing to cuss at him and berate him for it. He handled the situation perfectly. Note: if not for the location being locked during normal business hours this would be a 5 star review. In my opinion, it is crucial for businesses to deliver on their promise of open store hours.

I made an appointment on line and it "didn't take" but the person ahead of me cancelled. They…read morewouldn't work me in because it was 7 minutes after the hour even though I had been talking to the staff for 7 minutes. Very frustrating. Long trip for nothing

Called to get in due to blurred vision, staff was incredibly compassionate and got me in asap . Had…read morean appointment ( called and checked on availability- they got me in early ) very happy to be able to get in - the entire staff were incredible- I highly recommend recommend this office if you value your vision- this is a great place to trust !!! Excellent service ,very concerned about patients!!!

Informed they no longer take my insurance at appt after having been a patient since 2019 AND…read morewaiting 8 weeks to be seen and taking off work. Thanks for wasting my time and delaying care.

If I ever have to have surgery on my eyes, I would only trust Dr. Richard Akers to perform the…read moresurgery! There is a reason he is Beaufort's long-time trusted ophthalmologist. On a side note, they also offer Botox injections.

Service was slow, and then they forgot to give me a much needed prescription! As soon as I realized…read morethis, I called back, but they were already closed for the day (any time after 12pm on Friday). I went to get my new contacts from them, but they "didn't stock the brand" - understandable. When I asked them to order them for me so I could get them the following week, they told me to do it myself online instead, which would add a good number of days to the order since they HAVE to contact him before they ship! DO NOT GO HERE!

As a senior airline captain with over 40 years in the cockpit, Dr Wise's team is without the best…read moreexperience I've had, not only with my eye care needs, but in the medical field overall. I don't trust my eyes to just any provider, and Dr Wise and her team excel in every aspect of her profession.

Having gone to Pearl Vision for over 30 years, maybe I've just been fortunate in having better than…read moreaverage experiences with optometric and other eye care facilities in the past. Unfortunately I failed to read all the negative reviews posted here which mimicked my same experience, and which would have prompted me to go elsewhere for my annual exam. I anticipated paying out of pocket to some degree, even though my supplemental vision insurance through Aetna typically covers everything including a trial pair of contact lenses. However I was told at check in that my 'fitting fee' would range anywhere from $40 to $190 and that my contact lenses would not 'necessarily' be covered. So after the initial introduction to Dr Wise I explained that in the past I had been a patient at Pearl vision in California and because I'm on a monthly budget and my questions had not been clearly answered by the staff, I was not feeling comfortable about the exam. Dr Wise responded that her staff does not provide a cost estimate until the insurance makes that determination. That she was the 'Doctor' and I should be happy to have the exam and that no one ever asks her about costs. She then told me to go back to Pearl - and California - and refused to proceed with the exam. As others mentioned below I am still in disbelief that anyone engaged in the medical industry could be so uncaring about a patients financial questions within today's rising costs. But more importantly as a senior citizen I felt totally disrespected and discriminated against. Since I had been on vacation in Beaufort at the time, I scheduled the next appointment with a Charleston optometrist who was able to give me an exact outline of what to expect on the date of exam with nothing more than my membership ID: No out of pocket - zero deductible - first sample pair free. Done.

The Optician, Lori Stec is the best! She is very knowledgeable about her products and has great…read morecustomer service skills. two thumbs up! JayP

My husband had an appointment last Monday at the Lady's Island center. That morning he got a call…read morethat the doctor had an emergency, and they changed his appt to this Monday, same time 9:00. He got there at 8:55 and the doctor was just opening up, when my husband said he was there for an appt the only response was "no you don't". My husband explained the change and the dr said he wasn't on the day's list of appts, then said "if you want to make an appt the person who does that comes in at 10:00", I mean he was right there and had a completely "I don't care" attitude. We both wear glasses and we're looking for a place to get our ongoing business. This won't be that place.

Reading other reviews after receiving an eye exam that left me confused and wishing I would've read…read morebeforehand. This "Dr." is a nutcase and Walmart may want to consider getting rid of him. I like others was told I have everything from thyroid issues to rosacea when I indeed don't. lol He seemed to be quite offended when I made it clear that there was no family history issues as he proceeded to ask me "Do you know your family/family history?" I had to make it known that both parents are still living and I know my grandparents as well. I won't go into the numerous other insults and misdiagnosis unasked for advice I was given because it was quite a lot but it went in one ear and out the other as I could tell this guy wasn't right in the head. Someone check on him... I won't be returning to him ever again.

A friend recommended Dr. Tran to me 12 years ago and, with the exception of cataract surgery and…read morefollow ups performed by an ophthalmologist, I have counted on him for eye care ever since. I see him once a year and have found him to be pleasant, knowledgeable, methodical. I place great trust in him.