Within a week and a half I got an appointment scheduled, and got my pair of glasses. Throughout my…read moreexperience, my only frustration is how frequent it seems they are doing training and have the doors locked during normal business hours. While I don't mind doing things online, I'm classic and prefer face to face interaction. I went to pick up my glasses today and they are exactly what I hoped for, very pleased with the product. Eric(I believe was his name), was doing training when I arrived on the computer, but luckily I called in and he picked up the phone to give me my glasses. During this experience, some woman came up and demanded he give her basically what I'm assuming was her lens prescription. He was very nice and explained that it is company policy to not give it out, as I'm assuming the eyeglasses are probably a large selling point for the company. She was extremely rude to someone just following protocol and doing their job, continuing to cuss at him and berate him for it. He handled the situation perfectly. Note: if not for the location being locked during normal business hours this would be a 5 star review. In my opinion, it is crucial for businesses to deliver on their promise of open store hours.

I made an appointment on line and it "didn't take" but the person ahead of me cancelled. They…read morewouldn't work me in because it was 7 minutes after the hour even though I had been talking to the staff for 7 minutes. Very frustrating. Long trip for nothing

Super fantastic staff. They were incredibly helpful while my daughter was picking out her glasses,…read moreand seemed very sincere. They handled all of the insurance nonsense and even called the insurance company while I was there to make sure they had everything they needed. Made my daughter feel very much at ease, and made me feel like they actually cared about my child getting the best glasses for her.

I had a corneal ulcer and went to Beaufort Eye Center. I couldn't have made a better decision. Dr…read moreKokinakis treated me with the most professional care of any doctor I have ever seen in my life. She saw me 2 days prior to Easter and gave me her cell # and said she would see me on Easter Sunday if need be to save my vision. Thankfully through her treatments, I have no vision loss. I would recommend her to any person looking for the most caring professional eye doctor I've experienced.

Dr Kokinakis has performed surgeries on both my eyes. I am now free of glasses for the first time…read morein 40 years! Dr. K is a very professional and caring doctor. She has always explained to me any procedures proposed, both the pros and possible cons and I have never felt pressured to make any decisions. After consulting me on the various lenses that could be used I chose the Toric Panoptic Lens by Alcon and I am thrilled that I did. I have also found her technicians to be professional, courteous and caring.

They canceled my appointment at the last minute. Although I recieved a text form them the day…read morebefore at 4 pm stating my appointment was still scheduled. They rescheduled me for a month later. The front desk worker was inconsiderate and unbothered by their actions.

Informed they no longer take my insurance at appt after having been a patient since 2019 AND…read morewaiting 8 weeks to be seen and taking off work. Thanks for wasting my time and delaying care.

As a senior airline captain with over 40 years in the cockpit, Dr Wise's team is without the best…read moreexperience I've had, not only with my eye care needs, but in the medical field overall. I don't trust my eyes to just any provider, and Dr Wise and her team excel in every aspect of her profession.

Having gone to Pearl Vision for over 30 years, maybe I've just been fortunate in having better than…read moreaverage experiences with optometric and other eye care facilities in the past. Unfortunately I failed to read all the negative reviews posted here which mimicked my same experience, and which would have prompted me to go elsewhere for my annual exam. I anticipated paying out of pocket to some degree, even though my supplemental vision insurance through Aetna typically covers everything including a trial pair of contact lenses. However I was told at check in that my 'fitting fee' would range anywhere from $40 to $190 and that my contact lenses would not 'necessarily' be covered. So after the initial introduction to Dr Wise I explained that in the past I had been a patient at Pearl vision in California and because I'm on a monthly budget and my questions had not been clearly answered by the staff, I was not feeling comfortable about the exam. Dr Wise responded that her staff does not provide a cost estimate until the insurance makes that determination. That she was the 'Doctor' and I should be happy to have the exam and that no one ever asks her about costs. She then told me to go back to Pearl - and California - and refused to proceed with the exam. As others mentioned below I am still in disbelief that anyone engaged in the medical industry could be so uncaring about a patients financial questions within today's rising costs. But more importantly as a senior citizen I felt totally disrespected and discriminated against. Since I had been on vacation in Beaufort at the time, I scheduled the next appointment with a Charleston optometrist who was able to give me an exact outline of what to expect on the date of exam with nothing more than my membership ID: No out of pocket - zero deductible - first sample pair free. Done.

If I ever have to have surgery on my eyes, I would only trust Dr. Richard Akers to perform the…read moresurgery! There is a reason he is Beaufort's long-time trusted ophthalmologist. On a side note, they also offer Botox injections.

Service was slow, and then they forgot to give me a much needed prescription! As soon as I realized…read morethis, I called back, but they were already closed for the day (any time after 12pm on Friday). I went to get my new contacts from them, but they "didn't stock the brand" - understandable. When I asked them to order them for me so I could get them the following week, they told me to do it myself online instead, which would add a good number of days to the order since they HAVE to contact him before they ship! DO NOT GO HERE!