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    Wisdom Motors

    3.0 (6 reviews)
    Closed 10:00 am - 8:00 pm

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    VIP Auto Outlet

    VIP Auto Outlet

    (39 reviews)

    I am sharing my experience to help others make an informed decision…read more I purchased a BMW SUV from VIP Auto, and since the time of purchase, the vehicle has had ongoing mechanical issues that have significantly affected its reliability. The vehicle has spent more time being repaired than driven. I made multiple attempts to have these issues addressed through VIP Auto, but I was turned away on several occasions or unable to receive consistent support. While one member of management did assist with some repairs, the overall condition of the vehicle at the time of sale raises serious concerns. After the purchase, I was informed by BMW service professionals that the vehicle showed signs consistent with prior accident-related damage, including observations made during service. This concern was also acknowledged in follow-up discussions. This information was not disclosed to me at the time of sale, and I was not provided with a vehicle history report such as a Carfax prior to completing my purchase. Additionally, there are visible areas on the vehicle that appear to have been repainted. This would have significantly impacted my decision to proceed. I also purchased an extended warranty, which I continue to pay for; however, it was extremely difficult to find a repair facility that accepted it. By the time I located a participating mechanic, much of the coverage period had been lost. After seeking service directly through BMW, I was presented with thousands of dollars in necessary repairs. Even with partial assistance from the dealership, I still incurred significant out-of-pocket expenses, including tires and ongoing repairs. To this day, the vehicle still requires service. In addition, I was placed into a high-interest loan and attempted to contact the salesperson regarding refinancing, but I did not receive a response. Due to the repeated mechanical issues, concerns regarding undisclosed prior damage, and ongoing financial burden, I have explored my rights under New Jersey consumer protection and lemon law guidelines. This has been an extremely difficult and costly experience. I strongly encourage anyone considering a purchase to obtain an independent inspection, review all vehicle history reports, and carefully evaluate warranty and financing terms before proceeding.

    IF You want a car that runs, I suggest you do NOT buy a car from here…read more After they give you an insanely high price do NOT. Expect them to call you back if you have a problem with the car Get ready to ARGUE & FIGHT once they make the sale because they will not help you with anything

    Burns Honda - Charged $430 for a wire wrap and maybe a butt connector.

    Burns Honda

    (212 reviews)

    Derek Lane was amazingly kind and patient with my parents. He explained all the features, options…read moreAnd very accommodating in the test drive. Her explained all the financing options. He's is a great rep. Come see him!!

    We purchased a used, financed vehicle and paid this dealership to process our Maryland title and…read moreregistration. Today is day one of our temporary NJ tag being expired, and we still have no update, no communication, and no solution from the dealership. This has left us unable to legally drive our vehicle, which is unacceptable. Despite multiple attempts to get answers, we have received no clear timeline, no proof of submission, and no proactive communication. We were forced to escalate the situation to the New Jersey Motor Vehicle Commission Dealer Unit just to get movement. If you are an out-of-state buyer, especially from Maryland, do not assume they will properly handle your tag and title paperwork even if they take your money for it. This situation has caused unnecessary stress, inconvenience, and disruption and should never happen to a customer. Update: Update: The business response completely misses the point. This was never about the registration timeline or the 60-day disclosure. I understood that process and had no issue with potential delays. The problem was the lack of accountability, honesty, and communication when mistakes were made. We were misinformed, ignored for long stretches, and repeatedly given inaccurate updates, which created unnecessary stress and forced us to chase down basic information ourselves. Instead of acknowledging those failures, they are now relying on a generic disclosure statement to deflect responsibility. That response alone reflects the core issue a refusal to own mistakes and treat customers with transparency and respect. Delays can happen. Poor communication, misinformation, and avoidance should not.

    Wisdom Motors - usedcardealers - Updated July 2026

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