Furnace failed thanksgiving day We called TMI and they came…read moreto check things out . Because it is an older unit parts availability was an issue. They stuck with it and as soon as the parts were in they replaced them quickly and things are running smoothly again Very happy with everyone at TMI !!!

I needed help with a couple appliance repairs in my home. I called TMI because their website says…read morethey give their employees a background check. I want to be sure the person entering my home is legit, so that's important to me. They also have great online reviews, and now I see why. They offer reasonably priced services, and get the job done quickly. The technician was very respectful and efficient. He kindly offered several pointers on how to maintain my appliances. I plan to purchase their VIP home warranty program to help me maintain my home. Satisfied customer.

Needed toilet ring replaced and slop sink faucet fixed. Originally said they could be out 2 days…read morelater. They called a little while later and we're out in 15 minutes. Everything done quickly and cost was totally reasonable. They will be my go to place always. Last time I had them do work it was just as great.

We waited for a bit to write this review as we were hoping they would make things right…read more Unfortunately we have had no response from them so wanted to share our experience. When we were given the quote it was for $145 an hour with no mention of any "additional fees". When the gentleman came to do the job he was a pleasure to work with and did a great job!! We have no complaints on that part. The problem came when the bill was received and it was hundreds more than what we had anticipated. When discussing with the owner this is what we were told. Plumber is $150 an hour not $145. There was an additional $45 and hour for a young man to pick up concrete and collect tools. We had to pay for drive time to and from the house. There was a jackhammer fee. And we had to pay for them to clean out the truck . Which consisted of half a barrel of concrete and about 10 feet of pipe. We feel that should have been shared when given the quote, not after the fact. I suggest you ask about these fees before confirming an appointment.

I can't suggest using this company enough. I called to have someone look at my Dad's water heater…read morewhich had gone out while he was in the hospital recovering from a stroke. They were very timely and honest. They could easily have told us we needed new parts or a new heater etc. They took the time to inspect everything closely to make sure but all we needed was a simple wire fix. It was less than $150 and the heat was back on in time for my dad to get home to a warm shower! We're incredibly grateful and impressed. Highly recommend.

Had my water heater actually catch fire! The very next day Glen and Josh were out with a new one!…read more They were prompt, knowledgeable, and professional and would recommend them to anyone!

My AC was cooling, but I couldn't get the temperature in the house to get below 80*. The repairman…read morecame out the same day that I called. He was friendly, he explained what he was doing to fix it. It was a good experience.

Very quick service. Friendly and I service person explained what was wrong. Happy with service.read more

We used them last month and the technician answered the call immediately, was on time and very…read morehelpful. Chuck was very knowledgeable and explained things clearly. Appreciated the experience he brought that a previous company couldn't figure out. While here, he not only fixed the furnace issue but took care of a plumbing concern for us. They do it all! -Ian M.

Very proffessional. Fixed electrical and plumbing issue I had. Completely satisfied with there…read morework. Reasonable priced. If need work done, they are a great option.

Your technician arrived on time and did a very professional job of cleaning my furnace and in…read morecompleting all the paperwork. He finished everyrhing within one hour. I will recommend you to my friends.

Our experience with Bettendorf Heating & Air was top notch. From my first phone call the customer…read moreservice was great! While visiting my home to give me a quote I felt that the quote was for what I needed opposed to what was the most he could sell me. I got quotes from several companies and this company was the only one that I felt cared about what was best for my family. I'm a customer for life!

They were very thorough and efficient just as effective! I called to explained I had sewer drain…read moreissues for several weeks that two prior companies did not fix! but those companies charged $378 for a jet service that didn't work "All Drain" and my TMI home warranty rep tried to tell me that my line was collapsed! lmao. which I new was a lie. so B&B came camera upd and we seen all the BS AND GUNK and used the Auger as I should of have been professionally advised by the other companies but WASNT LMAO! thanks B&B for a job well done and after my line kept backing up I keep calling the fist company and no call back for there 30 satisfaction guarantee. Again lmao Kudos BB

I had the drain from my washing machine clogged snd after I called they were here the next day snd…read morefixed it. I got a 10% discount for being a veteran and the cost was fair and reasonable.

I need two light fixtures replaced in my kitchen. The electrician showed up in time and worked to…read morefix the problem. I felt the cost was fair and was very happy to have my kitchen looking bright again. I would call them again if I needed any work done.

Customer service was phenomenal. And I was able to receive same day service. I will be recommending…read moreBlackHawk Electric all the time.