We have used this company since 2018 when they installed our central HVAC and also mini split…read moresystem. We have had several different technicians come out over the years and they were all exceptional. I ask many questions about the systems, and they always fully explain everything they are doing or replacing. Possible future repairs are also discussed so we can anticipate future costs. They have also given me helpful tips to keep the equipment in its best running condition.

Royce , from Doug's Heating was very professional and very pleasant to work with . My furnace is…read moreworking and house is warming up again. I have used their services for several years and always pleased .

I can't suggest using this company enough. I called to have someone look at my Dad's water heater…read morewhich had gone out while he was in the hospital recovering from a stroke. They were very timely and honest. They could easily have told us we needed new parts or a new heater etc. They took the time to inspect everything closely to make sure but all we needed was a simple wire fix. It was less than $150 and the heat was back on in time for my dad to get home to a warm shower! We're incredibly grateful and impressed. Highly recommend.

Had my water heater actually catch fire! The very next day Glen and Josh were out with a new one!…read more They were prompt, knowledgeable, and professional and would recommend them to anyone!

Tom fixed my leaky toilet. He quickly diagnosed the issue and showed me the problem. He…read moreefficiently and skillfully replaced the ring and flange. Tom was a great guy to work with. Very professional and great customer service skills.

Furnace failed thanksgiving day We called TMI and they came…read moreto check things out . Because it is an older unit parts availability was an issue. They stuck with it and as soon as the parts were in they replaced them quickly and things are running smoothly again Very happy with everyone at TMI !!!

Our experience with Bettendorf Heating & Air was top notch. From my first phone call the customer…read moreservice was great! While visiting my home to give me a quote I felt that the quote was for what I needed opposed to what was the most he could sell me. I got quotes from several companies and this company was the only one that I felt cared about what was best for my family. I'm a customer for life!

Your technician arrived on time and did a very professional job of cleaning my furnace and in…read morecompleting all the paperwork. He finished everyrhing within one hour. I will recommend you to my friends.

I just had a new Furnace, A/C and water heater installed by this company and couldn't be happier…read more Their prices were reasonable and they got the job done promptly. I will also add that the crew was very professional and friendly. I would gladly recommend them to anyone.

We recently utilized the services of Bornhoeft Heating & AC, and we're highly displeased with their…read morehandling of the situation. Their representative was unpleasant, not particularly knowledgeable and not inclined to listen to any input. Almost immediately after their services, our air conditioning unit crashed on a hot day when we were painting some rooms. We then reached out to the Crawford Company, who efficiently and properly made the necessary adjustments to restore our AC to working order. The representative from Crawford was actually stunned at the ineptitude of the representative from Bornhoeft. When we called the Bornhoeft Company to request a refund for services rendered, we were met with extreme hostile and rudeness. There is absolutely no reason we both shouldn't receive a refund for services not or improperly rendered, but also for the services rendered by the Crawford Company, which would have been unnecessary had Bornhoeft done the job they were paid to do in the first place ​

We've been using them for 20 years and they've been outstanding. The technician we se the most is…read moreTony and he is not only professional, he is friendly and has a great sense of humor. I highly recommend them for all your heating and cooling needs.

We waited for a bit to write this review as we were hoping they would make things right…read more Unfortunately we have had no response from them so wanted to share our experience. When we were given the quote it was for $145 an hour with no mention of any "additional fees". When the gentleman came to do the job he was a pleasure to work with and did a great job!! We have no complaints on that part. The problem came when the bill was received and it was hundreds more than what we had anticipated. When discussing with the owner this is what we were told. Plumber is $150 an hour not $145. There was an additional $45 and hour for a young man to pick up concrete and collect tools. We had to pay for drive time to and from the house. There was a jackhammer fee. And we had to pay for them to clean out the truck . Which consisted of half a barrel of concrete and about 10 feet of pipe. We feel that should have been shared when given the quote, not after the fact. I suggest you ask about these fees before confirming an appointment.

Needed toilet ring replaced and slop sink faucet fixed. Originally said they could be out 2 days…read morelater. They called a little while later and we're out in 15 minutes. Everything done quickly and cost was totally reasonable. They will be my go to place always. Last time I had them do work it was just as great.

We had excellent service and had our air back on in no time. It was a miserably hot day and the…read moregentleman fixing our air took his time in the heating checking for any other problems with it and cleaning it....it was filthy! Sorry about that.. Signed up for their extended service which I rarely do because of the great service we received! Thank you A1!

Very happy with their service all around. They provide honest and reasonable prices and their…read moreexpertise is excellent. I just had a whole new ac/heating unit installed. Starting from Kelly (who answered my calls texts) to the guys that came to install the unit, all were very professional, courteous and knowledgeable. I highly recommend them.