Had a broken iPhone 17 Pro Max screen that needed to be fixed ASAP. Perfect Screen answered right…read moreaway, confirmed they had the parts in stock, and got me in immediately with no appointment needed. They gave me honest, straightforward pricing over the phone with different repair options based on my preferences. The repair took about 40 minutes, and the staff was friendly and professional throughout the entire process. I would definitely recommend them over any other phone repair shop in Charlotte if you're looking for quality service and a great customer experience. I'll definitely be returning for any future repair needs.

Credit where it's due - this spot was a lifesaver. I broke the glass over one of my phone cameras…read moreand they were able to fix it right away. Didn't feel judged, and they were honest with me about the situation (small scratch on camera itself, cost, recommendation, etc). The primary drawback to this place was parking. I got lucky with a spot, but it's south end, so you take your chances. I went to another spot first, which ended up needing phone insurance to be worthwhile, which I didn't have. This spot was about 1/3 the price that I was quoted. The fix was something I didn't want to delay and while I hope not to need them again, I'd absolutely come back if in a pickle and recommend to others.

Scammed me out of $150 for a broken phone and now they aren't returning calls. DON'T BUT FROM HERE!read more

From the owner: Our professionally trained experts provide fast mobile and affordable services. With friendly…read moreservice guaranteed results. 1000s of 5 Star Reviews

Made a call to the store, told me everything I needed to know before going in, when I got there I…read morewas greeted and asked to wait briefly. Took care of my problem in no time and got me out of there without hassle.

I'm surprised to see such bad reviews as my experience has been completely different. This is the…read moreonly AT&T store I frequent as I get so irritated going in the one off of WT Harris Blvd. I've received great customer service each time. I did learn there is a difference between a retailer store and corporate stores so maybe that makes a difference but not sure.

Very good customer service with Luz and Diamonique they were very helpful to me in getting a new…read morephone! I will come to this store from now on .

The customer service is very bad, and the staff reluctantly treats customers, and whenever you need…read moresomething they say they can't and that you have to call My Metro and when you call they ask you why you didn't do it in the shop. very bad service.

This location is in the Epicentre and I always receive specialty service whenever I have to visit…read morewhich is not very often and I've had my share of horror stories about my carrier but thankfully I've only experienced great service. They actually came very close to talking me out of my beloved iphone for the galaxy, but I escaped safely with iphone in hand.....nice try AT&T.

I was very close to dropping my AT&T service because of the lack of customer service... I was…read moregetting so many mixed rules on my plan from other locations that I was just downright frustrated. We talked to an awesome lady named Ashleigh at this location and she fixed our plan, told us the ins and outs of our minutes etc. We ask a ton of questions and she was more than willing to listen and explain each one in detail to us. We went to this location to purchase our new upgraded phone despite there being a closer location to us, just because she was a great help. Whenever we need anything this is the location we will always go to. :)

Rude Sketchy…read more Upselling Don't waste your time or money Drive past this place and go to the next Verizon store where you can actually get help. The customer service was so incredibly poor, I had to escalate my complaint to the corporate level. At every store level it was pure failure in an attempt at resolution. From sales people To manager To district manager Again, please heed this warning and do not choose to waste your time and energy and hard earned money here.

I received zero help over the phone so I decided to go into the store and left even more frustratedread more

Went to get my iphone screen fixed. Really nice staff. Only took 20mins to fix!! Unfortunately the…read morenew screen must have been defective so i went back a few days later with my receipt. He fixed it, no questions asked. Been recommending him to all family and friends. I have someone going to him today to fix their screen. Tip: Parking is a little rough. Park on the side of the building and not in front, otherwise you might accidentally back out into traffic.

Best price in town! Super fast and efficient. Anybody who isn't under warranty or needs something…read moredone quickly. Go to my guy here

I have been working with Tom Hall of Computer House Calls for over 25 years. He is great to work…read morewith. He always returns my calls promptly and has great hours covering most times you would need him. He comes right to my home office and gets any problems fixed quickly. His rates are reasonable and he is always available by phone to answer a quick question, like "why is my printer suddenly not printing"! I use him for business and personal services and have referred him to my friends and associates and everyone has been very happy with his services. HIghly Recommend!

From the owner: I am Tom Hall and I am Computer House Calls -- Providing Technical/Computer Support Since 1994 - I…read moream available 7 days a week, mornings, afternoons, and evenings. In a pinch, even nights. I only sell service, which I charge by the working hour, half hours after the first. And I only do house calls. There are no upcharges, no travel time, no contracts, and no strange costs. I charge $100 per hour, and my goal is to be fair to you. If you cannot afford the price, call me anyway. I'll see how I can help you. - All of my Customers get FREE and UNLIMITED phone support. All questions are important. No Problem is too small. The only call you will regret is the one you don't make. - Who ya gonna call? Call Tom first (704) 549-4334,