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    Wireless Store, Inc.

    3.0 (1 review)
    Closed 10:00 am - 7:00 pm

    Services - Wireless Store, Inc.

    Internet service providers

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    14 years ago

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    Mediacom - Closeup showing the line still attached on my side of the connection.

    Mediacom

    (64 reviews)

    update, now a solid 1 star review. after a 4+ hour long outage on 10/16, there was a 14+ hour long…read moreoutage that affected hundreds if not thousands of subscribers on the northshore of Clearlake. this means people cant even call 911!! i got 2 different stories when I called into customer care, one saying maintenance one saying a fiber cut. what would remedy this? provide fail over modems. harden your network. stop putting cheap bandaids on repairs. improve your ability to repair all of your network. segment your network so outages are less impactful. work with local agencies to get Nixle notifications out to affected phone users. hold people accountable for failure to resolve network outages. lastly, i would like to see your advertised reliability metrics posted for review. i ended up buying internet service from another company and will reduce my MediaCom plan to the lowest/cheapest rate available until MediaCom can prove they're reliable.

    Terrible billing practices! I paid on time every month for 4 years. When I cancelled they tried to…read morebill me for an extra month and then, even though I had called and cancelled in Feb and returned all their equipment they tried to charge me till March 16th because that's how long it took them to come out to our service box to disconnect. I called twice, was told the charge was removed, only to have it keep appearing. Luckily I had removed my autopay so they couldn't just take the money. Their service is prone to outages and I got Starlink for less than half the monthly price. I would steer everyone away from them. Do not use their service.

    Sonic - Sonic is bringing fiber internet to Berkeley and beyond.

    Sonic

    (4k reviews)

    For starters this review would have been a 1-2 star review had it not been for the last tech that…read morewas sent out, Karina T. Another tech by the name of Kokob was also great. I was having issues my first 2weeks having consistent dropped connections and no service at times. I couldn't switch back to my previous provider because the line was cut! Three or 4 techs later Karina shows up. I explained all the trouble we were having and she assured me that she'd take care of it. Karina was very friendly and professional explaining everything she was doing. Two months later, my family and I are happy with the service. There is occasional buffering but for the most part solid service! Thank you again Karina, you did your thing! Give that lady a raise for going above and beyond! Raphael J Monrovia

    Let me start by saying I've been a Sonic customer in few diffrent locations. From Brisbane CA. to…read moreSF and Vallejo Ca. and so point in between. So what to tell you ,I have never been disappointed with Sonic from the office support to field techs its been amazing ride. Like a great many of you I want someone who I can speak with and not have repeat myself 5 times that's not going to happen at Sonic. And on the other hand I don't want the run around. And I have never had that with Sonic. Now let's be clear sadly Sonic is not in every locations but good news its they are growing thank God. Why do I say that ? you can't beat the cost. like I said I've been with them a good while and there has only been one raise and still there cost is low. I've gotten a few friends to jump on this with me and they are happy and why not, low cost great service people who are really nice when you call and ask about something no hanging on the line for 20 minutes. Okay I'm going to stop now. Remember this I always try to respect the person on the other side and in return we both win. Let shut this down by saying go on line and see when they are planing to come to your area. Trust me you will not be disappointed. No, I don't sales use cars I just like nice people and a company that take care of it's people that works for me. That a reason to support in my book.

    Wireless Store, Inc. - mobilephones - Updated May 2026

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