Quite a good and stable service. Too bad that T-Mobile…read moreruined it all. It has taken me 8 hours, so far and I still can't get into my account.

Josh at the Clearlake Store is excellent at customer service!!…read moreLet me start by telling my story. My cellphone was stolen/lost so I called the USCellular rep to stop my service and they told me that I have the replacement policy and to call the insurance team. This is were things went wrong. Somehow my replacement policy went to the TMobile side but they could not find my number. So after talking to 5 representatives on the phone and 1 hour I got a customer service to send me a replacement phone. Ok I tried to set up my phone by myself but the Customer service again put me through 5 different calls. Frustrated I went to the Clearlake USCelluar store. Josh was there to help me but he too had to go to 5 different Customer service reps and after 2 hours I gave up trying to get this replacement phone actived. So I was without a cell phone for 5 days and 3 hours of customer service with no serivice. I asked Josh what was my alternative and he suggested that I just buy a new phone in stock in the store, which I did !! Thank you Josh for all you support. You deserve a RAISE !

went in there with a cluster F*** of an issue. got seen right away which was nice. spent 4+ hours…read morethere while the employee Marco worked his hardest to unF*** everything that had happened. he handled it like a boss. it seems like the whole team jumped in to help and each person played a very important role. the whole team deserves an applause!

Was having trouble with my phone setting it up. I was referred to Clearlake store to help me. And…read morethat is just what I received. Great customer service wonderful help Marco and Sebastian were amazing. Very helpful. I highly suggest if you have trouble with your phone come on in they will fix it for you.. this day and age customer service is so important and a lot of people just let it go but not in this store. Great customer service.

1. We are both disabled senior citizens and we drive a vehicle with official disabled plates and…read morepaperwork. This store has a parking place for people with disabilities directly outside the entry door, but every time we go there, or drive past it, an employee is parked there with no disabled plates or placard & always has to move it. 2. Each time we go in there, we never see the same employee twice - they all speak Spanish and, as I can understand some of it, they're talking rudely about their customers. 3. The employees are not helpful at all and really don't show understanding or respect, unless the customer is there to spend a lot of money, or speaks Spanish too. They treat customers with disdain and act as if the customer is nothing more than an inconvenient nuisance. Save your time and money and go to another provider, unless you like to be treated as if you're an idiot and know nothing about your phones.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Clearlake store today.

I left 2 watches with Don (employee) on December 1st to have the batteries replaced. After 2 weeks…read morewithout hearing from them, I called. No answer. I have observed in the past that they would not answer the phone if they were busy. So, finally I decided to go there. There were "for sale" signs on the building and it was closed. I did find a cell phone number posted on the building. I have been calling that number regularly and leaving voice mail with no response. I then called the listing agent for the property. He said he'd see what he could do. I called him again today (Jan 4) after a week. He complained that I called too often and hung up on me. I have made it clear in my voice mails that I just want my watches returned. I don't care if the batteries were replaced. Apparently, Don didn't know that Danny was closing things down when he took in my watches. Don was to have surgery the following day. They are not entitled to keep my property and just ignore me.

Worst service, ever. 10 days after leaving my laptop with Clearlake Electronics, they had not even…read morelooked at it. I never even recieved a phone call. I did call them after a week to check and was told it hadn't been looked at yet. So, after 10 days I took it to Konocti Compters in Lakeport and it was repaired - same day.

Excellent professional service. Absolutely pleased with the…read morework Kirk did! He is the best!

Had my cell phone looked at and did a great job of why my cell phone was not working properly…read more Thank you for your help and service

My experience with lake county computer repair went as well as it possibly could considering the…read morestate of my hard drive. Though they were not able to extract the data from the drive they had a suggestion of a company that 100% could. They said there was no charge being they couldn't extract the data but I made sure to give them something for their efforts. Easy to communicate with and honest. I'll for sure suggest them to anyone needing computer help in the area.

Fast and knowledgeable about computers. Was able to figure out the issues while I was there and…read morecleared all issues that was making my computer clean again. Friendly and could explain everything in an easy to understand way. Good value as well. Thanks David

The worst internet service I've ever had. Sometimes the internet used to be out for days. Then you…read morecall to report it and they say there's an outage in your area.. continously The king of price gouging too. They hike your rate up without providing the customer any notice. Then when you threaten to leave they give a short lived discount. The very worst Go with Starlink

update, now a solid 1 star review. after a 4+ hour long outage on 10/16, there was a 14+ hour long…read moreoutage that affected hundreds if not thousands of subscribers on the northshore of Clearlake. this means people cant even call 911!! i got 2 different stories when I called into customer care, one saying maintenance one saying a fiber cut. what would remedy this? provide fail over modems. harden your network. stop putting cheap bandaids on repairs. improve your ability to repair all of your network. segment your network so outages are less impactful. work with local agencies to get Nixle notifications out to affected phone users. hold people accountable for failure to resolve network outages. lastly, i would like to see your advertised reliability metrics posted for review. i ended up buying internet service from another company and will reduce my MediaCom plan to the lowest/cheapest rate available until MediaCom can prove they're reliable.

I have rarely (if ever?) written a review. But this company…read moredeserves a more recent review than what I see. I have had their residential ISP service since at least 2007. I continue to be impressed by their installers, their customer support staff, and their ever-improving offerings. Just today, I received a free speed and equipment upgrade, combined with a reduced monthly fee, as part of a company initiative. This continues a long-established pattern of continual improvements, something Valley Internet really seems committed to. Because rural broadband pricing and speed have historically lagged urban& suburban options, I have frequently explored other providers, but every time I ended up keeping this superior service. And my Circle Oaks neighbors seem to agree overwhelmingly.

Andrew was amazing. He was helpful, patient and knowledgeable about the internet issues we were…read morehaving. He was great!!

Humberto Romero provided excellent service during my WiFi installation from start to finish. He…read morearrived on time, was professional, and immediately put me at ease by clearly explaining what he was going to do in a simple, easy-to-understand way. Throughout the installation, he worked efficiently while still making sure everything was set up correctly and optimized for my home. He was patient in answering my questions and made sure I understood how to use and manage my new WiFi before he left. What really stood out was his customer service-friendly, respectful, and genuinely focused on making sure everything worked perfectly. He was also very kind and friendly with my cats, which I really appreciated and made the whole experience even more comfortable. I truly appreciate the smooth experience and would absolutely recommend Humberto Romero to anyone needing a reliable and knowledgeable field service technician.

My transactions with Sonic have resolved since 2017. I remember there were a lot of issues since I…read morewas the first person in my building and they had to rewire and configure everything. The speeds are some of the highest with fiber optic. It is true that I can reach a real local person within minutes. All pluses so I have stayed.