Robert is extremely fair, helpful, and responsive. He was quick to schedule, and complete several…read moreinspections and repairs. We will be using Phoenix Fire Defense in the future for our needs in Mendocino and Lakeport County.

From the owner: With 26 years experience, We have the expertise and knowledge to help you stay compliant with…read morelocal and state fire codes. Servicing Fire Extinguishers and Restaurant Fire Suppression systems.

If you're looking for solid home security, High Country is who you want to install it. We have a…read morehome and a workshop that we needed secured on the same system, both wired and wireless. They're a super-professional crew that estimates and installs quickly and competently. Great products, solid service, good pricing - can't ask for more.

Called back within the hour! I may switch services do to this fact alone! Nothing worse than…read morereporting something and having no follow up service...

See review from December 2022 - in that review I mention that we spent $3,500 to update the set up…read moreat an apartment building that we had recently purchased. This past summer (2025), my husband needed SRFE's services for that panel and because of my Yelp review they refused us service. We had to break into the set up and then start from scratch with a new service provider. TODAY 12/10/25 I received an email. "Our goal is always to ensure past customers remain satisfied and compliant with safety requirements. If there's anything you need or if you'd like us to provide services again, we'd be happy to help." ACTIONS SPEAK FAR LOUDER THAN YOUR WORDS SRFE! You have made it VERY clear that you never want to provide service to us again so we have decided you are not a company that we will ever give business to again. Thank you for permanently removing our information from your database.

This company has an employee who is a jerk. When you enter someone's home for inspection, RESPECT…read moretheir property especially if they don't allow shoes to be worn indoors, this idiot complained about putting protective coverings on his shoes, name calling me "silly" and barely looked at the alarm. Please don't use this company, they hire middle age complainers who do a half a@$ job!! I don't value a dime about their services.

I called in and spoke with Lisa, who was as much a gem over the phone as she was in person. I was…read moregiven a time frame to drop by with a fire extinguisher that needed an inspection and recertification. When I arrived, the technician completed everything quickly (within 15-20 mins). I paid (about sixty bucks) and was on my way! Excellent customer service, efficient work, and I am glad we chose to stick with the same company that we originally started with, even though it's a bit of a drive for me. I highly recommend them for all your fire extinguisher needs.

Do not use this company! It is on the verge of bankruptcy due to poor managenent. The people I…read moreused to deal with are long gone and many of my colleagues have recently switched to honest, reputable competitors.

Man, I'm really glad I called these guys. I just purchased a home and it has a fire sprinkler…read moresystem. The last owners installed it but did not maintain it and I knew little to nothing about it but found a very faded sign attached to the side of the house with Alpha's number on it. Turns out the Alarm controller, alarm and pressure gauge were shot and needed replacement. Their guy Alfred clued me in on the system, how to test it and what to do to protect it. He was a wealth of information and a very nice and professional guy. Highly recommend Alpha! Thank you! A++

I called for repair work, but they were too busy to accommodate. I'm writing a 5-Star review…read morebecause, unsolicited by me, they gave me 2 referrals that might have bandwidth to help me, and said if those don't work out to call back and they could see what they could do. I've never had a business refer a competitor, and I thought that was very honest and admirable. If I ever have an issue again with my fire suppression system, I will call Alpha Fire!

I've used precision excavating for a handful of projects, and their quality and pricing is top…read morenotch. Awesome crew to work with and excited to work with them in the future

Daryl and his Team did a great job performing drainage work at our rural property…read more They are very responsive in communication as well as performance. All of his people are very polite, and they repeatedly make sure to confirm the scope of work on a real-time basis. He has plenty of staff and equipment to take care of projects in a very timely manner. The price/cost was as discussed (very reasonable), without any surprises. We definitely recommend using Precision Excavating and Grading. Dave & Lisa

Our builder selected these guys for installing fire sprinkler in our new home. Overall, I was happy…read morewith them getting the fire department approvals and getting the installation done. However, when the install happened, the fire dept asked for a couple of sprinkler heads to be located and one new one. The cost of these changes was very high. Even my builder was really surprised that the few changes cost that much. Unfortunately, I had no choice but to pay since these guys didn't even tell me or my builder that it would cost that much extra. And even then, we would have had no choice since most of the system was installed by them. One of things that I always look for is how long has the business been operating and how many good reviews it has. They have been operating since August 2000 and not a single good review - that tells you something. If your builder selects these guys for a fire sprinkler system, walk away - else your wallet will regret it later.

I had a water leak with my home's fire sprinkler pipes. When I called Immoos Fire Protection and…read morespoke with Todd, he had quoted me at $85 per hour which I agreed and scheduled a repair. I was met with Ron who helped fix the problem. Ron was at my home for 6 hours, 8 am to 2 pm roughly. However, when it came out to the invoice, instead of an estimated $510, Todd had charged me $925 with no itemized receipt, I asked for one when I paid my bill and they didnt send me one after 5 days. When I called to discuss this discrepancy with Todd, he told me that the $85 rate was for Ron however the company would also need to be billed on top of that. I feel like this is a very DISHONEST business practice to quote me an inaccurate rate. Work done by Ron was fine and I had no issues with Ron. However, I had quite a bad experience dealing with Immoss Fire Protection and Todd.

Did a great job when remodeling my kitchen. Just hired them to do more work to my deck as well.read more

Our deck is beautiful but the trex keeps loosening! I told Miguel it needed boards or something…read morearound edge. I am slightly disappointed but it is beautiful.