Went into emergency room in evening was very quick wait and went into bed quickly was not admitted…read more It is a teaching hospital and received an iv

I had 3 short term visits here that came out well. My last visit was a disaster…read more 1. Triage I showed up at St. Joseph's Hospital on the evening of the 15th of September with a racing heart and shortness of breath. After over 90 minutes, the entire waiting room had been cared for except for me, including an elderly lady who was shaking from marijuana use. I'm not sure what your policies are for who gets priority, but maybe trouble breathing and chest pressure should be up on the priority list. 2. Communication I was asked many questions, which is a good thing, but it seems like most of my answers were ignored or not passed down to the people who needed to know those answers. a. I was asked about my religious beliefs, and I clearly said "none", yet a member of the clergy was sent to my bedside offering spiritual comfort. That may be welcoming to those who find comfort in that, but to an atheist like me, it's an awkward annoyance. b. I was asked if I was diabetic. My answer was borderline and under control. I was then treated like a full-blown diabetic with excessive finger pricks and attempts to administer insulin. I was given high carbs to eat and my metformin medication was withheld. Needless to say, my sugar level spiked dangerously high and that put me in danger of being insulin dependent; the exact thing I was trying desperately to avoid for over a decade. c. I hate being lied to and led along. We only need you to stay one more night. We only need you to stay 1 more hour. We only need one more test result. All lies. 3. Procedures a. I was given a chest x-ray and hours later the doctor wanted to do another. I understand a comparison can be beneficial, but there comes a point where the risks outweigh the benefits. After explaining that I had over 7 x-rays in the past month, I was treated like I was the one being unreasonable to refuse any more. Frequent exams in a short period may result in a higher cumulative radiation dose, which could potentially increase the risk of cancer or other radiation-related health issues. b. Losing track of medication given. After my latest blood work, my potassium level was at 3.2, which is low. I was given 2 large potassium pills. Less than an hour later, the nurse came to give me 2 more. When I explained that I just took two pills, the answers was Yeah, but your levels are low. Yes, they WERE low, but after I took the pills, the levels were unknown and more likely to be OK. Trying to re-medicate based on old data could be dangerous or even life-threatening, since too much potassium is not healthy. c. My blood pressure was taken with a faulty cup. After an unusual very low blood pressure reading, I was given medication to RAISE my blood pressure. Only after my objections, did they bother to try a different cuff, which proved my blood pressure was normal. I shouldn't have to keep track of everything being done to me from a hospital bed. I feel like I had to question everything being done to me, since it felt like everything was just done "robotically" without any critical thinking or questions. 4. Accommodations I know a hospital is not a vacation resort, but basic human dignity and hygiene shouldn't be too much to ask for. a. I was at the hospital for 4 days. In those 4 days, I was in the same underwear, the same hospital gown and no access to a shower or any kind of hygiene material except the soap in the bathroom for hand washing. My gown was soaked with saliva, blood, urine and dirt. b. Sleeping was next to impossible. The patient next to me was coughing and throwing up very loudly and I was woken up for vital signs throughout the night. There needs to be a better way to accommodate patients. Patients need proper sleep, hygiene, reasonable treatment that doesn't cause more harm and food that meets dietary requirements.

Came here to the ICU on an emergency on a weekend evening. The rooms were clean, organized and with…read morethe devices and machines working properly. However, when I needed to come back to the ICU after taking a break outside nobody responded to me nor opened the door. And after opening the door I see people behind the door ignoring the ring... And it happened multiple times. Not sure why they had this behavior, and I think they need to be trained and shouldn't let people wait for long time outside the ICU doors...

I was in Plainview hospital for a fever kidney infection and UTI…read more And had the Worst experience because when I was in the room and I had to go to the bathroom, I press the button and the nurse that was there I really mean to me and I was not very happy with the service and saying negative things about me and I got say that two nurse where talking about in not

I'm leaving this review to help anyone who's unsure where to go for a tubal ligation (tying of…read moretubes). Please avoid this place. I scheduled my procedure back in February 2025 and even paid my $50 copay the same day I completed all pre-surgical testing. The facility cancelled and rescheduled my surgery six different times -- never once was it my request. After the sixth cancellation, I told them I no longer felt comfortable moving forward. When I asked for my $50 refund, that's when the real headache started. I dealt with Ann from billing (the department supervisor), who repeatedly claimed my refund was being sent -- but nothing ever arrived. I eventually had to contact the Patient Care Advocate supervisor, Diane, who has been amazing and is still trying to help me get my full refund. Months later, I finally received a check -- but only for $32.20, not the full $50. They said the rest was applied to my deductible, which makes no sense since the surgery never happened. That's not how copays work, and it feels dishonest. It's now the end of the year, and I'm still fighting for what's mine. This whole experience has been unprofessional, disorganized, and frustrating from start to finish. I would not recommend this facility to anyone.

NUHEALTH Nassau University Medical Center…read more 2201 Hempstead Tkpe East Meadows, NY 11554 THIS IS THE GOOD LIST. Came Oct 31st with massive migraine, chronic neck, lower back and sharp faking lining pains in my right eye with need point pains. Frank Quatela I blame you for your amazing Halloween party on Oct 27th. So many amazing talent staff I have to add it one step at a time. ROCKSTARS ******1st - Eye Doctor -( Ghost Buster-headpiece ) Dr Jonathan Schiff Resident Physician Dept of Ophthalmology * Professional, funny, goofy, understanding and a great listener. Even thought I'm scared for I only have one eye left which is now 90% AFTER I got here 3 days later. * Dr. Schiff for sure make me laugh for nothing I lost like 7lbs in tears. ******2nd - Patient Advocate - ( Wonder Woman) Allison McAllister Now Allison she's like 1/2 my size. I'm like 6ft tall 120lbs. She's so soft spoken but comes with power. On the phone she says hold on. Next thing I see is a red fog. I'm like Superman cape but it wasn't him. It was WONDER WOMAN. YEAHHH. With Eye Doctor -( Ghost Buster-headpiece )Dr Jonathan Schiff Resident Physician - Dept of Ophthalmology AND Patient Advocate - ( Wonder Woman) Allison McCallister position there's only so much that they can do so they do their best. WORST HEALTH WORKER I HAVE EVER COME ACROSS. Shelly Williams. RN - 18th flr- Very aggressive when I complained that I hadn't had water in 3 hrs. Kicked the extra large garbage bin into my room, kicked in dirty laundry after Im the one that cleaned up a dirty room that I was put in. Still wasn't swept and bathroom never cleaned before I was in to it. Dirty robes and trash still on floor from yesterday at 2pm. I asked for it to be cleaned. Was told I will be restrained and the deco was called. I:45am Javier "security ". It takes him a couple minutes to get me water. Finally 48 hrs wait on toilet paper for my single room. And they wonder why I have a attitude.

As a patient who just got discharged the day of writing this, I find just how little we've…read moredeveloped in creating a safe and caring facility for people with disturbed minds or people looking to get clean. The constant reprimands of the staff (specifically at night) would create an increased amount of tension in everyone on the unit. When I was restricted the day before my discharge, I was told I wouldn't be allowed to be going off units for group, fair. I wasn't not at all informed that they would confiscate all (and I mean ALL) of my clothing and possessions including woman's products and clean changes of clothes. And to top it all, when staying on unit while everyone else had left, I was not allowed to communicate or even sit near the other patients who were restricted. I understand that teenagers are not always sound of mind or judgment, but it's extremely hard to see needs not being met such as not opening any bathrooms when we desperately need it and having someone end up urinating on the seat, than it's hard to ignore and push it aside as "teenagers being dramatic". One of the most upsetting things was seeing the life being sucked out of all my peers, as they felt they were not getting the care they were promised to have received while being admitted. Even worse was seeing 14 and 15 year old girls get pumped with so many meds they turn into lethargic zombies. When I would ask what medication they were given, most of the time they were not able to answer. It's disheartening to see a system that I at some pointed wanted to contribute to so badly (I plan/planned on going to school to become an art therapist), turn out to be such a twisted tail. I will admit that there are many staff workers, at least on my unit, that were truly a pleasure to be around and made my experience a little more tolerable, and social workers and doctors (depending on who) seem to truly care about helping stabilizing the minds of the adolescents on unit. In conclusion, the fries are baller!

Our experience with this outpatient program was extremely disappointing. Communication was…read moreinconsistent, and we often felt that important expectations were never clearly explained until after problems arose. We voluntarily sought treatment for mental health after a hospitalization because he wanted help. Instead of feeling supported, he felt unheard and uncomfortable with his assigned therapist. After expressing concerns and requesting a different counselor, we were met with responses that did not address the issues we raised. My concerns were addressed then told to me my husband was lying to me. We were also surprised to receive a letter outlining requirements that we believe had not been clearly communicated beforehand. Rather than working collaboratively to resolve misunderstandings, the approach felt punitive and threatening, which increased stress during an already difficult time. Mental health treatment depends on trust, transparency, and open communication. Unfortunately, that was NOT our experience. We hope the program improves how it communicates expectations to patients and responds when legitimate concerns are raised to help future patients. The whole experience was unprofessional and disrespectful. The quality of care is horrendous I would NOT ever recommending this facility AT ALL!

This review is not about the hospital itself, it is about Customer Service for Northshore LIJ. The…read morehospital staff was very friendly and accommodating. The issue is that a person cannot contact Northshore's billing department. You have to speak to a Customer Service Representative who has no idea about the billing process. My daughter was in the hospital on 8/18/15 at the doctor's request. A few weeks ago, we get a letter from Northshore that Rachel owes over $1000.00. The letter stated that they made many attempts to call and write us. That letter was the "first" notice we received for that particular hospital visit. We called our insurance company and we were told that it was not medically necessary for my daughter to go to the ER and that she could have gone to an urgent care center. If she is told by the doctor to go to ER, that is what she is going to do. I Checked the EOB on the website, It appears the staff doing the billing for the hospital did not code the visit correctly. Furthermore, while checking on the billing for the lab, I noticed that there was unbundling. Certain things are supposed to be billed as one. We sent a letter to the hospital and copied the insurance company. We received notice from the insurance company that they received the appeal. Today, a representative from Northshore calls for my daughter. We thought it was in regard to the letter sent to Northshore. We called them back and discovered the call was from their Collections Department. As far as I know, when a charge is being appealed, the collection process is supposed to be put on a freeze. We spoke to a Customer Service or Collections representative at Northshore, and was advised the billing cycle does not stop. In addition, we were told that they don't have record of the letter on file. The letter was faxed and mailed, so they definitely received it. On a final note for this review, I must say that I am curious as to why we have to speak with Customer Service representatives and cannot speak with someone in the billing department of Northshore LIJ now known as Northwell Health.