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    Plainview Hospital

    2.8 (99 reviews)

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    If you're looking for a place to go for an emergency DON'T go here. You'll die waiting may as well just stay home.

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    Ask the Community - Plainview Hospital

    Review Highlights - Plainview Hospital

    yea manhasset and LIJ have the new renovated maternity ward, but i'd rather have the attention and the special care that i need than staying in a "nice room".

    Mentioned in 2 reviews

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    North Shore LIJ Health Systems

    North Shore LIJ Health Systems

    (1 review)

    This review is not about the hospital itself, it is about Customer Service for Northshore LIJ. The…read morehospital staff was very friendly and accommodating. The issue is that a person cannot contact Northshore's billing department. You have to speak to a Customer Service Representative who has no idea about the billing process. My daughter was in the hospital on 8/18/15 at the doctor's request. A few weeks ago, we get a letter from Northshore that Rachel owes over $1000.00. The letter stated that they made many attempts to call and write us. That letter was the "first" notice we received for that particular hospital visit. We called our insurance company and we were told that it was not medically necessary for my daughter to go to the ER and that she could have gone to an urgent care center. If she is told by the doctor to go to ER, that is what she is going to do. I Checked the EOB on the website, It appears the staff doing the billing for the hospital did not code the visit correctly. Furthermore, while checking on the billing for the lab, I noticed that there was unbundling. Certain things are supposed to be billed as one. We sent a letter to the hospital and copied the insurance company. We received notice from the insurance company that they received the appeal. Today, a representative from Northshore calls for my daughter. We thought it was in regard to the letter sent to Northshore. We called them back and discovered the call was from their Collections Department. As far as I know, when a charge is being appealed, the collection process is supposed to be put on a freeze. We spoke to a Customer Service or Collections representative at Northshore, and was advised the billing cycle does not stop. In addition, we were told that they don't have record of the letter on file. The letter was faxed and mailed, so they definitely received it. On a final note for this review, I must say that I am curious as to why we have to speak with Customer Service representatives and cannot speak with someone in the billing department of Northshore LIJ now known as Northwell Health.

    Island Spine and Sports

    Island Spine and Sports

    (31 reviews)

    Great staff and Excellent Doctor.........Very caring and very professional always answers your…read morequestions and makes you feel at ease....

    Except for the doctors' assistants, Lauren and Teresa, who are excellent and caring, my experience…read morewith Drs. Sonstein and Obedian was negative. My recovery after surgery has been much more difficult, painful, and prolonged than I was led to expect. If you've ever experienced nerve pain, you know how intense and unrelenting it can be, which made the lack of empathy and impersonal treatment by them that much more disappointing. Dr. Sonstein arrived at my hospital room the day after my surgery, to do his first and only post-op visit. In between talking to someone else on his cell phone, he quickly told us that he was very rushed--never a good thing when your job requires precision and care--and that he couldn't stay "more than a minute". He visually examined my incision (no more than a few seconds) and then quickly left the room (all while still on a phone call, obviously distracted). In the full year since my surgery, I have not heard from him, not even once, to ask about my recovery or if the pain meds were working. What a disappointing and shabby way to treat a patient. Clearly, my spinal surgery meant nothing more than a metric to him. Dr. Obedian was somewhat better, although he too was distracted on his cell phone during the first post-op hospital visit, and he too left the room quickly with no chance for a conversation. In my follow-up visits to his office it was clear to me that he was not familiar with my current pain management regime, and he and his PA twice prescribed pain and nerve medication that we had previously ruled out. I can't tell whether the surgery was successful. My lifestyle is still adversely impacted by pain (albeit, less pain than before) and limitations on my daily activities. Perhaps that improvement means that the surgery was as good as they had hoped for (or maybe even better), or perhaps it was substandard. I simply don't know.

    Plainview Hospital - hospitals - Updated May 2026

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