PLAINVIEW HOSPITAL ER - GO ELSEWHERE
HORRIBLE. Charge nurse "COLETTE" was DISGUSTING, RUDE, & HORRIBLE to my mother who was there advocating for me. I was seen on 3/11/20 for severe abdominal pain, fever, and vomiting which had progressively worsened for 5 days, 2 weeks after IUD Paragard placement. I was seen this past Sunday 3/8/20 at CityMD who determined infection & started me on antibiotics. Upon arrival to PLAINVIEW HOSPITAL ER They ran some tests which indicated fluid accumulation outside of the uterine tissue & again, infection. They also identified very high levels of eosinophils, indicative of allergic reaction, likely to the copper in the IUD poisoning me from the inside. They hap-hazardly switched my antibiotic after about 10 hours of waiting. I was sent home with fever, severe abdominal pain, and throwing up. I repeat; discharged with a fever and throwing up on the way out the door. I was there through lunch & dinner, but was only offered a mini can of ginger-ale despite all testing being completed before the dinner cart came around.
That evening, the vomiting and pain became worse. I felt as though I was going to die of sepsis. I returned to PLAINVIEW HOSPITAL ER on 3/12/20 for severe pain, continued vomiting, fever, and now dizziness & confusion. I was provided a room with fresh blood on the fitted sheet after about 2 hours of waiting in triage. The nurses response "do you want me to change the bed linen?". After I insisted that it be changed, the nurse drew my blood, which again showed infection. After about another 2 hours of waiting to be seen by the doctor, he told to go home & follow up with GYN which was a pre-scheduled appointment with the wrong information on it. The doctor's name had been switched with another doctor, and the address was inaccurate. While we waited in limbo, my mother called to confirm this appointment scheduled for tomorrow, 3/13/20. The office had no record of me scheduled to come in, and denied speaking with PLAINVIEW HOSPITAL ER in coordination of services. The most pathetic of all was PLAINVIEW HOSPITAL ER's reasoning to send me home; they have no OB-GYN able to come to the hospital, nor competent enough doctors in-house to perform an IUD removal at PLAINVIEW HOSPITAL ER (which was actually placed by a nurse at time of insertion). In the charge nurse COLETTE's words, an IUD causing such severe symptoms & infection was "not an emergency". I could not walk out to the pickup area due to such severe pain, vomiting, and dizziness. I passed out during removal of the saline IV drip, then began again vomiting. The nurses response "someone get a wheelchair to wheel her out". I was given a vomit bag & wheeled out to the pickup area, shaking in pain. I am 25, excellent health, no prior medical issues. I live an active lifestyle, I am an avid skier & scuba diver. I was not seen for an injured leg, or as an elderly adult. I was seen for severe abdominal pain. To be in such severe pain warranting full body shaking, low BP, dizziness, & inability to walk; there is clearly an issue. I WALKED INTO THIS HOSPITAL. For a NURSE to send someone who cannot walk out, worse than on arrival, is disgusting & NEGLIGENT. Their excuse; "this is a community hospital, we can't help you". I work in a community hospital also owned by Northwell Health. The staff that I work with would NEVER treat a patient or a patient family member like that. It was absolute negligence. 2 days wasted & infection worsening, but they "could not help" as "it is not an emergency".
And to make matters worse, the staff have zero concern for HIPPA or patient privacy. They sent an elderly woman with a broken eye socket having zero memory recollection in the bed next to me home too, after asking her about her IUD removal. When she appeared confused & her family denied her having an IUD, the nurse stated "oh right that is the patient in bed A". Are you kidding me. Not only did they clearly confuse myself with her, but they humiliated me in front of several of her family members present & violated my HIPPA rights.
Moral of the story; I guess the staff's operational definition of "emergency" only caters to certain populations. Women's health & elderly health is neglected. STAY AWAY. read more