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Winter Lake Recycling

4.0 (1 review)
Open • 10:00 am - 4:00 pm
Updated 2 months ago

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Wadsworth Garbage Collection

Wadsworth Garbage Collection

(10 reviews)

I have never had issues with them picking up the garbage as long as it gets out on time. Their…read moredrivers have always been friendly and consistent. I have constant issues with trying to get a hold of them over the phone. They never answer. They take forever to call back. If you need to leave out an extra bag, they say the drivers won't pick up if you don't call before garbage day, yet they are impossible to get a hold of. You cannot pay over the phone or online - you have to send a check (or I guess cash, but who does that), but they don't process your payment until the second month after you send it in (so don't bother sending it in right away unless you're good about remembering that in your check balancing and then you won't have to search back two months to figure out what hadn't come out yet.- I know its a minor inconvenience but it makes me rage.) God forbid you lose your bill in-between getting it and waiting to send the payment because they won't answer the phone for you to find out how much your bill was! When they actually do call back or the rare occasion they answer, they are rude. They act like I am inconveniencing them by calling in. Most of these issues would be resolved if they had a website that allowed online payments and messaging. IF you hate talking to people so much that you can't be even remotely cordial to your customers, you need to find a different way to do customer service!

It's unfortunate that Wadsworth Garbage is the only garbage service in our area. Every single…read morestatement I have received from them is messed up. I have been charged double, charged for days they didn't show up, and they even tried to say that I hadn't paid for 6months. If you're actually able to reach someone by phone then you're lucky. If you manage to do so customer service is poor and it takes forever to get your problem resolved. Honestly you're better off to just take your garbage to the dump yourself or hire some one with a pick up to do it for you. If I could give 0 stars I would.

Roseburg Disposal

Roseburg Disposal

(3 reviews)

Roseburg disposal does a great job. Do people really expect drivers to get out and straighten up…read moretheir can for them? The company would have to charge double the price. Maybe that's a service they could offer: "Deluxe" service pick-up? They could go get your can wherever it is, dump it, then clean and disinfect it for you before they put it back? They could even sort all your recyclables for you if your too stupid to figure it out.

I have requested many times that the office tell the drivers put my dad's trash can back where they…read morefound it but they could care less. The drivers don't have to get their lazy butts out of the truck so they just leave it (most others on the street) teetering on the edge of the sidewalk where a good gust of wind can topple it into the street. I also agree 100% with the other reviewer (Mp_.) about the recycling. Not only do they take less & less, if you make a tiny mistake they just leave it all. My dad is 86 yrs. old & he sometimes forgets what is recyclable & what isn't but they just leave it all. My dad worked for Roseburg Disposal when I was a kid. The people actually had to work, work hard & if they made a mess they cleaned it up. If a can was not replaced in the right place the customer called & the drivers were made aware. The cans were not left at the curb, the drivers had to sometimes go in backyards to find cans, etc. Now the drivers don't care about anything & neither does the office. We do our part but the company & it's employees do not do theirs. As Mp_. stated, Customer service sucks.

Winter Lake Recycling - recyclingcenter - Updated May 2026

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