They were very prompt, professional, and all around great people to work with. While every other…read morebusiness was booked up solid, Prominence was able to get everything fixed within about 6 hours from first contact. They definitely have my business from now on

Replaced hot water heater as requested. They did not stay to test if water was heating. I waited…read morefor 6 hours and still no hot water. I sent message and when they called me back he said that wires than went into old hw heater were melted together so they pulled them apart and that I probably have short so I need to call electrician. So 2300.00 later and 1 day and I got a pretty new hot water heater but still have no hot water. The Tech was very nice just wish I had been made aware of electrical situation when he found it that way.

Great experience. My initial phone call was answered quickly, the service appointment was easy to…read moreschedule, and pricing information was given clearly when I asked. On the day of: Baldo and his assistant (whose name I unfortunately cannot recall) were both terrific, knowledgeable, and kind. They understood the issue, double-checked their work, and got the clog fixed within an hour.

Great experience. And great group of guys came out and quickly got me fixed. I will definitely be…read morecalling again Next time I need plumbing work.

Great and speedy work. Got a quote on Thursday, and they were at our house Friday with the job…read morecompleted before the end of the day. Would definitely recommend and hire again.

I wont ever use this company again.... $475 to replace the internal components on a toilet. the…read moreinternal components cost ($25 - $50 at Home depot). When asked for the cost to replace the toilet $900, when stated that we would provide the new toilet to install price went to $750 to install a toilet. This is a profit over people franchise owner who has a terrible run on keeping good people on staff and then when you do post a truthful negative review then they want to do what ever they can to get you to remove your review while they fix their lack of experienced and quality customer service oriented plumbers. I would say really only ONLY use them if they are the LAST RESORT. Otherwise they will only cause you additional problems that take your time and money and they may or may not truly get the problems corrected. And pricing that is way too high for the work being done. Services Shower installation, Drain cleaning, Plumbing pipe repair, Faucet installation

Chris and his wife are both incredible people. We called and were in desperate need of help ASAP,…read morethey dropped there Saturday night around 8pm to come out and help us. Now we have used them multiple times for multiple different needs and they have been so kind and helpful. Its a pleasure to work with such kind people and for a great price!

From the owner: Licensed and insured responsible master plumber with excellent reviews and 15 years of experience…read morein the field. Christian based company consistently demonstrating professionalism, reliability and trustworthiness. Offering 24/7 emergency repairs to Sherman Texas

Very timely and offered cost saving suggestions. They took care of our problem and explained in…read moredetail how to maintain our systems for the future.

Got here quick, were very friendly and professional. Howard explained well and I'd recommend them…read morehighly!

Alex was referred to us for a gas line and plumbing issues. Prompt communication and very clean…read moreinstall of everything we asked of him. He's now our speed-dial plumber. Recommended! Thanks Alex!

Service guy for appliances, told me that plumbers are not supposed to cut the wall behind washing…read moremachine.. Also I texted him asking about small chip on new top of toilet tank and he never text me back .. I will not hire him again .. And I will not text him.. Pls enlarge picture of top of toilet with small chip ..

This company provides quick estimates and a reliable service. They arrived on time to their…read moreappointment. They accessed the issue and explained in detail the cause and how they could fix the leaking pipe. After fixing the leaking pipe, they made sure to clean up afterwards. I was thankful for that. I highly recommend this plumbing service. Hopefully, I will not need them again in the future, but if I do I will contact them. I was impressed by their professionalism.

TWO MONTHS after this company charged me $180 to come out and look at my issue, then double the…read morequote when they got here - I called them (They never reached out to me at all) to see if that amount would go toward the total amount - even though they kept raising the price. I understand repairs cost money - but how much?? And don't jack up the price, then charge for coming out again. I first talked to a lady who didn't understand why they charged me TWICE without fixing squat. She said someone would call me back. The man who called me and talked to me like I was his ex-wife who may have had a side piece and got the house in the divorce, asked me if I would take this review off if the company fixed it. I said I only put down what actually happened. I didn't embellish, exaggerate, lie, bad-mouth. I stated facts. They charged me twice. He kept gaslighting me, saying no, that is not what happened. I just didn't understand this type of home repair. The company charges $90 for the estimate. I said I had already paid. He said, no, it's different. I just didn't understand. I felt like we were dating. And he still didn't tell me how much it would be. He would not commit to coming out until I agreed to take this review down. We hung up. Another lady called back about 2 hours later and said that DAZ would be happy to come out and complete the work. I still didn't get a quote. Wow! Can't even escalate well. NO THANKS! Charged 2 times and got 2 completely different estimates by 2 different people for the exact same job. The issue: hot water runs from the kitchen faucet when the water heater is on. So I mostly leave it off. I've had a lot of work done on my house. It's 100 years old and I've replaced or repaired just about everything in it. So, I know if you want the work, you have to pay a price. The first person who came out quoted me $300. I just needed to buy my own faucet because they don't sell the one I need. This trip and estimate = $89.95 GOT THE FAUCET. The second person, as soon as he gets here asks, "What did they quote you?" I told him. He said, "No. It's $389.00. But I might be able to do it for $300 if it's just the faucet." Turns out, he says he'll have to get into the wall, it might be $400, $500, $600. He won't know til he gets in there. Whoa! So...double what I was quoted? MAYBE? I told him I couldn't afford that now, thanked him. Asked him what i owed him for coming out. This trip and estimate: $89.00 He left without giving me a receipt or written estimate for what he just quoted me. Everyone was perfectly nice. But it left me asking: What was the first estimate for?

They are absolutely the best! We have had plumbing problems for a couple of years…read more We have spent probably over $5,000 on plumbers coming out and it was never fixed. Just a lot of maybe this or thats. Shelton came to my home armed with tools and determination to find and solve the problem. They work very very very hard to find the problem! Thanks to Cody, Andrew and Jackson!!! You have a very happy customer for ever!!

I hired Shelton plumbing a year ago to install toilet and move plumbing inside the wall. During the…read moreprocess, they ruptured the shut-off valve, causing a serious water leak that damaged the surrounding walls and floor. I called the emergency Shelton plumber and home insurance came out and fixed it at that time I thought. Let's fast forward to a year later. My toilet started leaking at the bottom on the flower. The Shelton plumbing forgot to install the nut to bolt the toilet to the floor, which caused it to shift, leak, and severely damage the subfloor over time. I'm now stuck with expensive repairs again thanks to their careless mistake. The total amount that they have cost me over $3,000. I talked to the president of the company his apology came off very disingenuous. He was trying to get off the phone very quickly. He never offered to claim the damages with their insurance to help me pay for the cost.