Service is horrible. Sitting in here now and been waiting 20 mins for 8 pieces......seen 4 ppl come and go.

Although the food is good it's been horrible service. To start my previous visit before this I ordered 3 different combos and when I got home they did not give me one of the 10 piece chicken strips I paid $13 for. I called and they were like no problem took my name and they will make sure I get them. Came in today for that and to order more. The man I dealed with said he just took over there and changed the policy. So in other words if you pay for what you ordered and they don't give it to you your screwed! Bad service and he was very rude about it, and to add they failed to give me the sauces I ordered which you pay for and got screwed again! Go to puyallup! read more

I come here every Friday as a tradition I started a couple months ago. If you come between 3-5 you get 5 free boneless. I came at 2:45 and they still honored the 5 free boneless. Great customer services. I am beginning to get to know the staff and I can see a great foundation and future leadership when expansion time happens. read more

Service was cool. They were closing down so everything was clean, the food was cooking, we weren't rushed, good vibes. Beyonce singing dangerously in love, earlier it was Crush by Usher they are playing the cuts in here. Lemon pepper wings over everything. Jeremy took my order, Sinatra made my food. Thank you!!! read more

I was pretty hyped when I heard that a "Wingstop," was coming to Tacoma. I had heard alot of great stuff about the Bellevue location and hadn't ventured Eastside yet so I just eager to visit. I've been 3 times so here goes..... 1st visit was pretty disappointing as far as service goes. I know you need time to cook to order but I didn't imagine this place to fit in the old Quizno's location, I really had only heard and seen the wings, nothing else, so when we pulled up and I saw it was basically a fast food type of joint, I was a little skeptical. * Hint- seeing a Now Hiring sign is always a bad sign to me at a food spot and this place was and still is in definite need of employees! Slow and poor service BUT the chicken was pretty good and the pricing fair. We waited for about 25-30 minutes for our TO-GO food. 2nd visit- we called in our order coming home from an outing since I was too lazy to cook and we were about 15-20 minutes out so I figured we wouldn't have to wait too long, WRONG! Again slow counter service to just pay for my order and another 20 minutes for our food to be done. The chicken did taste a little better, more sauce and it looked like they hired more people but again poor service. 3rd visit- I went the online route to see if this helped and gave them a full 30 minutes and left work to head that way...... AGAIN poor counter service! I walked in and saw an order that looked to be mine but the line to pay and order took almost 15 minutes to get to me:( Bottom line, the chicken is pretty delish BUT I wouldn't recommend coming here unless you have time on your hands and you're not starving or else you will be quite frustrated! Order ahead of time and give an extra window and pray that the line to pay and pick-up is not long! read more

Wingstop is probably my favorite wing place and I don't even like wings. I like that my order is made fresh and I don't mind the wait. Also, the wings are never DRY. Louisiana Rub and Garlic Parmesan is my fave. The two times I've been there, I've received great customer service and it's always been clean. read more

I have been a few times already and I have had the atomic, garlic parmesean, and lemon pepper so far. All have been excellent and the blue cheese makes them so much better! I always get the combos and you can't beat the prices with the amount of fries you receive with a drink included. I love the fact that you can try two flavors, so that you can sample what you may want or may not want the next time. Even if it is new I have no complaints with the customer service, as it is always on point when I go in. I am from Georgia and can finally say that Tacoma has a good wing place that I can visit over and over again. I wish they were bigger so that I could sit in once football season starts and have a drink. Thanks Sidney Rice for opening up here inTacoma! read more

We were coming back from downtown Seattle and called ahead to place an order to pick up. We were put on hold for over 10 mins. We arrive at the store before anyone got back to us on the phone. We placed an order for 30 wings and were told 15 mins. Several people came and went, some with orders as large as ours. When we asked about our order they told us 15 more mins because they forgot to drop 10 of our wings. After the 15 mins, it took another 10. They didn't offer any resolution, just said, sorry we are busy. No manager on duty. We called the manager the next day he didn't offer any resolution to our satisfaction, other than 15% off! He was just as rude as the employees the night before! They lost our business!!!! read more

Qiara and the rest of the staff tonight were amazing! Appreciate the great customer service.

$20 two people, got the meal for 2 15 wings & two drinks w/fries. Wings are so tiny it's crazy, Louisiana rub was really good the garlic parmesan was okay the store is really small, & there was one couple ahead of my bf & I the employee told me the wait was 15 mins? When the food did come out, no utensils, no plates, napkins is a barrel roll that the store is to share. Fries were not even crispy, but they do give you A LOT. Overall a two stars, I'd rather do to BWW. PS parking sucks because it's in a little strip read more

I love Wing Stop wings. The lemon pepper wings are perfect. I have eaten at Wing Stops across the US so I speak from experience and I have to say this one is the worst. I think the major problem is they have no mature supervision. They need a strict manager with some kind of standards. The employees have no customer service skills (talking on the phone while taking an order, staring out the window at some boy in a car while taking my order, talking to co-workers while taking my order, etc.) and the food quality is not consistent. This place really has potential. I would hate to see it fail. read more

The wait can be like 10-15 mins long if you don't order online. When wings are fresh they're delicious!! Best wing place around!!

I've been to a few Wingstops in my travels. So of course I was excited when I found out they were making one in my city! I've come here a few times and always enjoyed it. However, today it was not an enjoyable experience. The cashier was looking at the window at someone the whole time, being distracted. Not paying attention to what she was doing. Or looking at the PAYING customers IN FRONT of her. It also smelled rather weird in there. Less like chicken, more like feet. Like I said, I've come before but it will be awhile until I come back! read more

This place is delicious. Sidney Rice already knew that we needed a wing spot that was not filled with women looking for tips (BWW), just straight up wings...and fries, but it is all about the wings. Easy in easy out. read more

My sweetie loves this place and swears it is better than buffalo wild wings and hooters. At this location, the service was amazing. It was our first time, and the server was so sweet! Not really anything to eat for vegetarians. I got the cheese fries--the fries were delicious but the cheese was glorified cheez whiz--and veggie sticks, disappointingly just raw carrots and celery. I give it 4 stars to reflect what my sweetie felt about the wings ("bomb!)! read more

We love the wings!!!! We call in our order 15 min before we arrive and they are just tossing it for us and we are ready to go in 5 min. They are so friendly and eager to make sure the order is correct. Again the wings are killer good! Small location, but sports TV to pass the time. If you want hot wings they have it-Atomic. We usually get the classic hot, Louisiana rub, and parmesan garlic. We have ordered at least 5 times and have licked my fingers everytime! read more

I dont eat chicken wings from many places... actually i didnt eat them period until i had wingstop wings. Now it is safe to say between my boyfriend and I we are there about once a week. Get them extra well done, guess it may be a texture thing for me but they are awesome. Crisp, not fatty or hormorne ingected. Louisiana rub are by far my favorite, probably because it is a dry rub and keeps the crispiness of the wings. I always get a side of carrots and if you like ranch i suggest getting two or three because the ranch is just as good as the wings. Certainly worth a try and thats coming from a person that never used to eat wings! read more

Wow. Just wow. In the best possible way...completely freaking delicious. Must. Eat. NOW.

I come in once a week and have always had great service. They always do their best to get the food out promptly and never have given me attitude about corrections or asking for little things. The staff is consistent at the various times of day I come in and they try hard to keep it nice and clean. I love the vibe and am happy to have them in my city! read more

Wings are top notch. Best mango habanero I've ever had. Would be 5 stars but service is hit and miss.

This blows buffalo wilds out of the water on price and wings. Great food , beers and friendly service. Reasonably priced.

The cook was awesome! Had four different wing flavors and the greatest ranch to accompany. The fries are good. The restaurant is small so big parties probably not a good idea. No liquor either:( nevertheless we enjoyed our experience to the fullest! read more

The wings were over cooked I returned them and received another batch that were hard as a rock also . Complained but poor customer service and I'll never return . Horrible service and wings read more

Great Service from the staff they were attentive and got our order quick and precise. Greg even made sure we had been satisfied with our order and provided to go supplies after we ate our meal Great Job read more

I really wanted to love this Wingstop, I did! I just wasn't impressed. I was super excited when I heard it was opening, because I'm from the south & have eaten at Wingstop in other states & loved it, but it honestly wasn't the same. & the biggest problem I had wasn't even with the food, it was definitely the customer service. FOOD - I ordered the 10 piece classic wings individual combo, half mild & half garlic parmesan. This also comes with a drink & fries. I also ordered one of the rolls because I LOVE bread. The mild wings had an okay flavor, not the best I've ever had, but not the worst. The garlic parmesan wings were very bland & didn't have any real flavor.The fries were probably my favorite part. The seasoning was this sweet & savory mix that I really enjoyed. I would go back just for them. Oh, & the roll was okay; very buttery but not soft & fluffy like I expected. CUSTOMER SERVICE - The only reason I scored low was because of the service. This was a to go order. The young lady on the phone was extremely nice, helpful, & patient as I gave her my order. She even gave me an exact time that my food would be ready, instead of just 10 - 15 minutes, which I liked. When I got to the restaurant, it was a different story. I walked in & was greeted, paid, & waited for them to bring up my order. The girl at the counter said about 5 times that my order was ready, before anyone in the kitchen area responded. A guy finally walked up & said they had accidentally given my order away & that they were sorry & would drop me some fresh wings. I wasn't in a hurry & I totally understand accidents happen, so I said it was fine & sat down. While I was waiting, the staff were extremely unprofessional. The girl at the front took a personal call which is fine as long as your loud, inappropriate conversation is not right in front of the customers while you are on the clock. Also, one of the staff was cutting up some vegetables without any gloves which is a big no no in my book. Lastly, the staff were having a loud & disgusting conversation about bodily fluids while guests were sitting in the dining area eating. I could hear some of the guests complaining about being grossed out & one just flat out stopped eating. I definitely plan on trying them again because I don't want to make my final decision about this Wingstop based on this one experience. read more

Quick chicken spot with no frills. I usually call ahead because you could spend 15-20 minutes waiting on your order. You have several sauces to chose from. My favorite being the Mango Habaneros. I will say the wings are far better then Buffalo Wild Wings (which I find myself visiting often just to support a family member other than that I'd never stop in). If you're out and about and just want a taste of chicken, pulled up the Wingstop on your smartphone and order some. read more

Second time here. It was much better this time. First visit was within a few days of opening, so I think everything was getting rushed and hammered out still. Now the boneless wings I got were excellent. BBQ and Hot, good dressings and sauces. Service was friendly. Order took about 10 minutes to come out, as expected for fresh made wings. Atmosphere could be a bit more exciting, but it's okay. read more

Placed our order online and went to go pick it up super easy...we had a bit of a wait still but what would you expect from such a great restaurant. We did the family meal and everyone loved it! I will be returning soon! read more

Delicious and hot wings! I would give it more stars if I could say good things about the service. We ordered on line, the server read off the order multiple times and we still got the wrong order :( at least the wrong wings we got were also tasty. Will defiantly go back and hopefully get what we ordered. read more

Good friendly service with a smile. Great wings and homemade fries. What more do you want? I will definitely be back. This is the one on 38th St. I understand there is one in Lakewood Towne Center also. I can see some wings in my lunch box in the near future. read more

Man I want to like this place and give them a better review but EVERY TIME I have been there my order was messed up. The wings are good which is what keeps me coming back. I suggest ordering using their app as I am convinced that most of errors are happening at the counter. Just double check while paying and when you get your food. I have no complaints on the food in fact I think it is great. read more

Ordered online and still waited 25 minutes past the time it was supposed to be ready! Young guys in there talking to girls rather than working. Bad experience. Hope the food is worth it. read more

This is my 2nd time here in about a year. Food is really good. I even liked the baked beans, and I don't usually like baked beans. They are always friendly. This is a nice spot if you are looking for some good food and nice people. And the Korean flavor is back! read more

Great taste, service, and atmosphere. Will return again. Try the hottest level it's to die for!!

Y'all need to figure out what's going on here. Im writing this as I'm sitting here in your store. It is 22 May 2019 about 8:45 and I came here for dinner only to wait in line to order for 10 mins as the 3 workers seen me and had nothing going on. One gal wants to play on her phone the whole time. There was trash can behind the register was overflowed. As well they had to restock the small cups but when the employee did she tried to hand me the cup she smashed all to shit and torn and rolled her eyes when I asked to get me a different cup. As well as they were out of lids and cocked an attitude when I asked them to refill them. Not sure if I'll come back... read more

I love wingstop. I've been multiple times and every time is just as satisfying as the last. The staff are just wonderful and I'll continue to support my local wingstop! read more

So thankful to even have a Wing Stop close by! The wings are ah-mazing. I swear there is some addictive drug in the ranch. I've always had good customer service. read more

Today was my first visit at Wingstop and the only reason I stopped was because I had never noticed it before and there was a crowd outside of it so I figured the food must be good. Customer service was ok but they only had one register working which was not good because it's Super Bowl Sunday and that place was beyond crowded. I had errands to do so I just ordered my food and returned 30 minutes later. My food was ready but I am glad I had them check my order before giving it to me.... because it was missing several items. They immediately corrected my order without giving excuses. The wings were good but the garlic parmesan wings need more garlic and seasoning. The other wings were good (mild and Cajun). I would suggest that they put up some doors so you don't see the kitchen which was a hot mess. All in all I would go there again :) read more

While not the best place ever, you get a good amount for your money. I only tried the boneless with buffalo sauce, but it was satisfying. The fries are on the sweet side and it just wasn't my jam. read more

I came in and ordered 2 large fries to go. There were only two other customers besides myself in the restaurant. After waiting 20min, and watching the staff sit in the back of the kitchen playing on their phones or come out into the lobby to check the score of the game on the TV, I went up to the counter and asked how much longer the wait would be for my fries. They said they were just coming up now. Finally after waiting another 17min (37min in total) I asked for a refund and left. this place has horrible customer service and an outrageous wait time. Don't ever go there! read more