Seems like they like leaving Phone unhooked, calling them because I received a order completely wrong, trying to just get my money back for the 16 wings they completely forgot. It's almost closing time so I was not trying to make the drive back, definitely my fault for not double checking. read more

I ordered their lemon hot flavor and there was hardly any sauce sticking to my wings. When I took the box out of the bag, there was grease everywhere. Opened the box and I see a pool of oil. As if their sauce separated. Not appetizing. Unfortunately, I was on my lunch break and didn't notice until I was back at my office. Didn't have time to go back and complain. read more

Wingstop - Chicken Wings Near Me - South El Monte, California

Its too much giving this place a star seriously the worst wing stop I've ever been to. I ordered to go just 12 wings for me and my girlfriend and they took forever in giving out our order close to 30 min!. the cash register just kept watching the tv instead of helping in the back. My daughter even fell asleep in there because they took forever and so many dirty tables that weren't clean, and this isn't why I pretty much hate this place no it's because when I finally got home from running errands I wanted to enjoy my food I was craving all day and guess what. I find a hair in my f***ing food. please whatever you do stay away from this place. read more

Wingstop - Hair in my f***ing food. - Chicken Wings Near Me - South El Monte, California

I love this place . They're always ready to go ! And they have ur order quick. Highly recommend to everyone!

I always come to this wing stop and never had a problem until today . The chubby cashier with red hair has an attitude. And there was no where to sit everyone's trash was on the tables . When I asked her to clean up the tables because there is no where to sit she had an attitude. And their soda machine is never working read more

Wings were dry. I asked to change them and they denied my request. When I told the staff the told me I had the option to buy the extra sauce. Staff in the kitchen began to laugh that I asked them to mix them correctly. Overall the worst experience I've had. They also got my order wrong. Very disappointed. Came back to exchange my order and kitchen staff blamed it on me when I had told them several times my order and still it was my fault. Rude and unprofessional staff. Kitchen staff kept talking shit as I left. read more

They really do be giving out a little flats. I ordered a 30 piece classic, I get home and there was only 3 flats and 27 drumsticks. Like really ??!!! I'll give it a 3 because I ordered online and it was ready on time. It was quick when I got there, in and out no long lines. read more

Employees leave the phone off the hook all day?! I guess they don't want to take orders.

Damn.. the soda machine had no ice at this location On the day of my visit. As a frequent visitor to Wing-stop on a Saturday.. i expected too much from this location. read more

The food took too long and the manager was so rude not just to me but to other customers too, She should be more humble and nice she was arguing like if she was about to fight the customers I've recorded one of the arguments she had with one of the customers never experienced something like this today. The manager looks dirty and she looks like she can be gang related never coming back her name is Victoria read more

Wingstop - Besides them being so rude they can't clean tables because it's more important for them to answer phone calls - Chicken Wings Near Me - South El Monte, California

employees are always so rude, this isn't even something someone can show you at work while training. do people not know basic manners now in days? i honestly just come here because my wings are always great but customer service is not. that's why i always order online. big man with freckles called me asking me to show him my id when i got there he was rude and i showed him my i'd and said it looked lovely. so sarcastically and said he's just giving me the same energy. when i was just doing what he asked. i hate people who say they never complain and proceed to complain. but i never complain and for me to do this is just so extreme. maybe while interviewing make sure they are also friendly. read more

this is the worst wing stop i've ever been to in my life. so unprofessional. first of all, the staff is so rude. i got my fries and they were soggy, so i asked for a new batch. the lady in the front accused me of eating the fries all the way to the bottom of the basket trying to get a new batch of fries for free. DO NOT GIVE THIS PLACE BUSINESS!!!!!!!! i had a horrible experience, and the tables and chairs were dirty. i repeat do not come to this location. will be sending an email to corporate after this horrible experience. read more

I've been to plenty of Wing Stop(s) - I work near this location and ordered for myself and my colleagues. I placed my order online and my entire order was ready to go when I arrived to pick it up 15 min later. At 12PM, the place was pretty empty which was surprising to me. Great customer service, really clean and well-kept, and the food was as expected. No complaints, we'll definitely be back when we need our wing fix! read more

The location was right next to work on the way back t work. I go here every now and then and the chicken is okay. Other Wingstop last locations have better tasting chicken and bigger pieces. The service is better here than most locations. I usually go to the location on Valley and Santa Anita more now which is quieter. read more

Terrible, go to the one on valley. They get orders wrong and make you pay the difference unlike other wing stops I've been to. Over an hour of driving there and back and back again just to be able to eat. read more

Wingstop - No sauce on them they're dry - Chicken Wings Near Me - South El Monte, California

This place is soooo busy that the front host Esmeralda could nott even tend to the customers waiting to order because has TWO phones to answer for to go orders. Poor girl!! Barely could get a break and her breath. She apologized for not takings my order when I walked up. I told her I gotta hand it to you, you have such composure. She was a young girl having to be in the front lines handling the craziness like a pro. While there was a wait, there were customers making snide comments being rude jackasses. Host Esmeralda is such an asset to your company. She is going places like to the top! Kudos young lady! read more

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This place is Amazing very nice employees This isnt MC D the orders here are cooked fresh !!! Which is why i come here Classic 18 min BW 13min I only see 3ppl working so have some damn patience ordering poor workers really be handling twice the order mc Donald has The greatest thing they done so far was right now since the COV-19 they are letting you pay Online now so if you want to order and pay you can do that if you want The cashiers are very friendly itzel and liz helped me out and they were so nice my order was amazing i got home in time to watch my show it sucks i cant eat here no more bc of the pandemic hopefully when this is all over they open lobby again please dont close i know you all deal with stupid customers that like to start drama to get free food they even try harrasing them and filming them like i seen in ths reviews they ruin it for the rest of the customers and adults read more

Yooo!! Service is usually pretty mediocre here. BUT not today!! Just came in for a pick up order and got the best of the best Customer service from LIZ!! Asking me if my wings were okay. If it was the correct order. She didn't have to, but she did. A+ service. F the other wing stops! I'm coming back here from now on. read more

They don't pay attention to detail this isn't my first time having a problem with this location i've even been in there on occasions and maybe if employees weren't busy on their phones they can pay attention to their Customers special instructions read more

Wingstop - Clearly asked for extra seasoning on the large fries didn't get no seasoning at all on the fries there's always a problem at this location - Chicken Wings Near Me - South El Monte, California

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LOVE, LOVE, LOVE, this wing stop location! It's close to home and I don't have to drive all the way to Rosemead. Unlike the Rosemead location, this place has ventilation. No smoke or anything once you walk in. Spacious area to eat, there's Also outdoors. The wings are bigger than the Rosemead location. The best part is an employee named Caesar. He was amazing. As I waited for my order to come out, each order he gave out he would give commentary sauces or extra plates. It was wonderful. That's high class service in a fast food joint. He's also so funny!! read more

Had a problem picking up my order one night. My husband had ordered online as I was driving home from work. I get here to pick up the order. Even show them the confirmation email. They apparently had a glitch at the moment my husband placed the order so I had to wait extra to get my food. read more

Wingstop - Love the green lights - Chicken Wings Near Me - South El Monte, California

2.5 Stars.... Always Kaos here. Food is NEVER done at or around the estimated time. Phone & Online orders if you pay before your food is ready (which is always) make sure you constantly check if your order is ready because they will forget to call your name. Taste wise it's just as good as everywhere else. Phone order placed at 12:46 Order received at 1:22 Will I return?? Of course! I love wings & this place is convenient for lunch. read more

First off its fucken freezing in here it's now been 30 minutes since we ordered 2 combos and nothing but looking at other reviews this seems to be the norm. Horrible service. So got the food about 5 minutes after writing this. Food was already cold fries were ok but the seasoning on my cajun wings was sparse and the mild wings were not cooked through. read more

Wingstop - Disgusting mild wings that were not cooked throughly. Please check your wings before you eat them or just avoid this location. - Chicken Wings Near Me - South El Monte, California

I usually went to the one on Rosemead. But this one is close to my working area. I placed an order online, and they made it on time. That was great. But when I arrived at my office, they give me the wrong one. I mean I order a large Cajun Corn, but there are only 5 in the box. And I order 8 wings, flats and drums. But there are only 1 flat in there, the rest of the wings were all drums... read more

Well thanks to all these posts I don't have to worry about going and wasting my time and money. If you want better chicken in that location I highly recommend KFC they at least have properly cooked chicken and know what they are doing. Don't risk biting into uncooked chicken at wingstop!! read more

All tables are dirty the soda machine doesn't work the service sucks the prices went up again this place is very unorganized. I should call the health department on this business. read more

Wingstop - Dirty tables for a half an hour - Chicken Wings Near Me - South El Monte, California

I have been to a few Wing Stops. This one is the worst I have been to so far. They don't even greet you at the door. The staff at the register was very rude! When I corrected my order that he read back to me he made a rude comment and was mad that he had to make the corrections. He didn't even let me complete my order when I tried to order fries and cheese. It's no wonder this place is constantly empty! Rude servers! I will definitely skip this place! If I. Could I would put the guy at the registers name out there! read more

I love this place and I consider it one of the best locations as well as best staff! They deserve more credit! read more

Wingstop - Chicken Wings Near Me - South El Monte, California

Came in 15 minutes after my order and still waited another 15 minutes for my food meanwhile all the cooks are taking there sweet ass time, arguing about who's gonna go get Starbucks for everyone... no mames. No sense of urgency read more

I always order from this Wingstop and all employees are always very kind and food is always delicious. I just finished making a phone order and Andrew was the one who was helping me. From the tone of voice and how fast he took my order it seemed like he's having a really bad day. He took my order very quick and just hung up on me after. He didn't even give me a chance to ask him something else. I called back to make sure my order was taken correctly and I kindly mentioned to him that he was being rude. He answered with "I'm busy, I have other orders to take and I don't have time to chit chat with you." Lol nobody is trying to chit chat I'm just a customer who's trying to make an order correctly, not feel rushed during the process and most definitely not have an employee make me feel bad just because they're having a bad day. Some people are just rude to others for no reason. Andrew please work on how you talk to people. I'm sure you wouldn't want somebody talking to your mom this way for no apparent reason. It's a shame my favorite location has an employee like him! read more

Did not like the supervisor on duty. She was very rude to me and the customer before me . Yes there a sign saying cash only but ordering online , how could I have known that? I work in the same shopping center and I asked if they could charge me tomorrow. The cashier went to ask and supervisor just shook her head . If you want to keep business with your fellow neighbors in the shopping center , meet them half way. I definitely will not be back to this location. read more

Wings were good, fries were good, soda machine is awesome and the tv screens with great view is always a good time. Beer sports wings fun times. read more

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I waited 30 mins for 8 wings..it was the middle of the afternoon and the restaurant was dead, nobody was there..literally smh

Can I give 0 stars???? My boyfriend went in for two small meals, one for himself and one for our son. I grabbed panda express nearby and decided to wait outside at the tables.... 40 MINUTES WENT BY!!!! I called him and he tells me they're not even busy, they're just taking long... so he gets up to ask and they hadn't even started his order and told him wait a little longer after he had already waited so long. Meanwhile we're out here waiting for him to come eat with us and my son is already anxious to eat! How terrible to not even be busy and not acknowledge the ONE takeout customers order that you have. VERY DISSATISFIED. Ended up asking for our money back. I mean really, after waiting 30-40 minutes, what do you expect? read more

Worst Wingstop I have been to. Chicken strips are dry not moist. Fries are overcooked. Wont be back. read more

Wingstop - Chicken Strips - Chicken Wings Near Me - South El Monte, California

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I like this location, friendly service, clean roomy spaces, lots of TV, unlimited refills. There chicken looks pretty descent size compare to other location. read more

Wingstop - Chicken Wings Near Me - South El Monte, California

Horrible , don't waste your time , no sauce on the wings and the getto manager will hang up on if you call and complain, so the food here it's gong downhill . read more

Great Service and Great Food!! Their manager Ruben is great!! Definitely will be coming back read more

Wingstop - Lemon Pepper is on point - Chicken Wings Near Me - South El Monte, California

Very disorganized, zero customer service and I was the 2nd guest to receive the complete or lack of complete order in the last 20 minutes. read more

There's a reason the rating is so low...could be good one day, could suck the next. Sad thing is they only serve chicken and sides and they can't get that done right! Lack consistency across the board. read more