I requested a special cook time for my wings and Johnathan took my order over the phone. He was very helpful polite and courteous: when I arrived Matthew was the cashier and he as well as was polite and courteous . My wings were cooked to perfection. Just wanted to share some positive feedback and appreciation. Stay blessed! James G read more

Lionel had amazing customer service and was very charismatic and funny. 10/10 everything the food was gas read more

Wingstop - Chicken Wings Near Me - San Antonio, Texas

Got our food and just sat in the parking lot to eat. Food was already lukewarm and we starting eating right away! Pretty disappointing. Also the hot wings didn't taste like how they used to, it was hardly hot and the sauce tasted kind of sour for some reason. read more

Placed a carryout order through the app for the 24 pc family pack. The wings were crispy and hot, even by the time they arrived home, which was an awesome surprise. The less awesome surprise was that 8 of the 24 wings weren't what we ordered. If you happened to get 8 bone-in Spicy Korean BBQ instead of Parmesan late this afternoon, they were probably ours. Unfortunately, we don't even like Parmesan wings (that smell!) so we all had to share the other 16, which wasn't enough (if it were, we wouldn't have ordered 24). The fries left a lot to be desired. Unlike the wings, they weren't even warm at the house. Worse, they were dark brown and dry! Dry fries? The only way I know fries to turn out this way is when they aren't fresh. They seemed like that weren't packed in an order but were recooked to bring the temperature back up and give the appearance of being "fresh." I think it's safe to say that only a cumulative half dozen fries were eaten by all of us before we gave up. read more

Wingstop - These aren't the spicy Korean BBQ we ordered. - Chicken Wings Near Me - San Antonio, Texas

See all

The food is always hot, the ppl taking the order are quick, polite & get it right! Place is always clean.

I had nothing but a great experience. It could've been because 2 high-ranking employees were on site. Nevertheless, my food was piping hot, and the fries were well seasoned. I always dig celebrating a National Food Day. I am very happy I chose this place over Whataburger wings. The staff was very polite, helpful, and considerate. I did not get the name of the girl who worked the register. She was very nice and funny. I can't wait to go back. Football season is coming soon. read more

Wingstop - 8pc Spicy Korean w/seasoned fries. Medium 8 pc Wing Combo Soft Drinks - Chicken Wings Near Me - San Antonio, Texas

After waiting for 45 minutes my name suddenly disappeared from the list. No one said anything. I asked what happened to my order and they said their system went down and my order was lost. No one announced a problem. I could continue be waiting there. I finally walked out after an hour with no food. read more

I have been wanting to see what the hype is all about Wingstop's "ranch," so my family and I decided to come here for dinner. We walk-in and we could tell how busy they were, but we didn't mind the wait. I ordered the traditional wings mango habanero -- thinking it was as delicious as Buffalo Wild Wings, and boy was I disappointed. However, I still ate 7 wings because I was hungry. My husband ordered traditional half garlic parmesan and lemon pepper, and he enjoyed it, and my kids ordered boneless lemon pepper wings, and also enjoyed them. Now for the star of the show... the RANCH. To me, it was good, but I didn't understand the hype over it. I made a comment that it tasted like the ranch my sister in-law makes, and my daughter was like "because it is." So, would I be back for more..: possibly, but would I get the same flavored wings... HARD NO. read more

Wingstop - Chicken Wings Near Me - San Antonio, Texas

We scheduled a pick up time for an hour in advance and did not get our food for over 40+ minutes past our order pick up time. (Even the delivery app drivers never waited more than 10 minutes after arriving) Unless it was the employee at the front's first day the level of cluelessness exhibited was astounding and unacceptable. (If you're only answer to multiple questions is I don't know you should maybe you go grab someone else). I got frustrated, gave up and just had to wait. If you are ordering from here bring a book. read more

Wings are in high demand over here. Expect a Waite and don't get snappy! It's my neighborhood wing stop so I have cracked it down to a science where you don't end up upset about the Waite. Order online for Carry out. Don't leave your home till the longest time given. Waite another 10 minutes. Then tell them the name on the order and it should be ready. read more

I placed an online order for delivery and forgot do add an additional ranch. When I called to add it the person who answered said there was nothing they could do about it. Didn't offer any help and there was just silence when I asked if anything could be done. Most places allow you to edit or add things to your order after it's been sent. Maybe this could be added to online ordering. Either way the lack of customer service was trash. read more

Great quality and customer service. I order wings here for delivery regularly and never had an issue until today. However, they went above and beyond making it right. Great crew! read more

Placed an online order and my food time to be ready was 7:16 PM upon arriving. They stated my order was being worked on, now the time is 8:10 PM and I asked where my order was and they stated it's going to take another 20 minutes they have not even started it Very unprofessional you walk in there and you're not greeted or acknowledged. Worst experience I've ever had definitely not recommended. read more

I will never and I mean never eat here again let me start by saying. They need to take a day and go retrain mainly over sanitation. As I'm sitting here waiting for my food an employee repeatedly kept putting the permanent marker that is used to write on the bag in his mouth from the top to the back of it and if that isn't nasty enough he picked up the receipt holder and put that in his mouth he went to the bathroom came back with his pants unzipped. Just plain disgusting. Another employee came in she walked through where they were prepping food putting her hair in a bun then picked up the marker the other employee just had in his mouth wrote on a couple bags then rubbed her hands down all of the cups the mouth part included. It's food poisoning waiting to happen, Germ city if you will. The guy said 30 mins on my order which was fine I set a timer for the 30 mins so the timer went off the old Hispanic guy in the kitchen said he said 30 mins like okay cool but that time is up I'm sitting here watching you with a bowl of wings sitting on the counter making every one else's order which again is fine since I got mine crispy but it took 45-50 mins and my wings weren't hot so I know they came out of the bowl that was just sitting there. Only one guy apologized for the mishap. Eat here at your own risk. I will never! read more

Wingstop - Chicken Wings Near Me - San Antonio, Texas

Placed an order over DoorDash. Went through two different drivers because food was not ready both times. For whatever reason they wouldn't start making the order even after the drivers had gotten to this location. Continued to brush them off and say they'd start it in "15minutes". It's been almost TWO HOURS. read more

Placed an online order for carry out and arrived ten minutes later. Store was running extremely efficiently and my food was ready quickly. Great customer service with what looked to be a TEAM effort. Thanks! read more

This is the absolute worst Wingstop in San Antonio. No attention to detail whatsoever. Food is always cold and they forget about your order and let it sit if it's to go. You ask for ranch or a drink and they don't give it to you. Worst teenagers working here ever. read more

Well, my first review was going to be about how I ordered online thru DoorDash and I received my order but did not receive any ranch dressing or my drinks! That's like ordering a burger and not receiving any buns. Or maybe some popcorn with no butter, better yet a salad with no dressing. It just doesn't work. Well today I ordered boneless wings and check out my photos! Boneless wing was the size of a gummy bear. Not mad, just disappointed. read more

See all

Ok ok...I was skeptical, but these hit! Crispy and juicy at the same time, and the sauce was yummy! I got the unseasoned fries because I don't like that sweet salt they put on them! Definitely coming back, and the staff was really friendly too. read more

Wingstop - a close up of a basket of wings - Chicken Wings Near Me - San Antonio, Texas

terrible experience ordered my food said it would be ready in 30-35 mins got here at 40 mins and had me wait another 40mins in shore as they gave walk ins orders before me over and over would definitely like a refund or free meal kept telling me they were working on it as i watched order after order go by read more

I ordered a sandwich, 2- orders of 5 wings (only put 6 wings in the bag) orange soda---more like sugar/water. Not happy!!! read more

See all

Everyone working couldn't care less. I had to ask for my order 4 times and I still sat here waiting for 30 minutes. I came in to pick up a DoorDash order and watched the staff ruin not 1 not 2 but 3 orders. Along with staff member walking from the restroom to the kitchen while messing with the fly of his pants, without washing his hands before walking into the kitchen. This place is vile. And I will not be eating at a wing stop ever again. I am just thankful this experience with my meal. read more

Wingstop has some pretty craptastic reviews, so I am eager to post a good one for them. Although our cashier was kind of a space cadet and we thought our order was going to come out all jacked up, it didn't. Everything was correct, every employee was very polite (yes ma'am, no ma'am), and food came out quickly and it was hot, hot, hot! I just don't think I should have to repeat myself a bazillion times when giving my order. Also, is it not possible to get my name at the end of the order, instead of just the very beginning, so I'm not interrupted mid order to provide my name and then stand there like a dupe waiting for the ordering process to resume while the cashier types my name without ever saying a word after that? Are you done typing? Can I go now? Weird process. How about just assign me a number? Anyway, as I said, the rest was great. We got 8 pc bone-in wing combos: hot original x 2, Louisiana Rub (my favorite), and Atomic (not as hot as they used to be). Some of the wings were ginormous! Birds on steroids! Fries were delicious and I was glad they went easy on their fry seasoning. It can be pretty overpowering. Took about 20 minutes for everything to come out and they were pretty busy with dine-in and take-out customers. Employees were quick with drink refills and to-go boxes. We'll be back of course! read more

Wingstop - 8 pc combo (hot original & Louisiana Rub) - Chicken Wings Near Me - San Antonio, Texas

See all

If i could i would give 0 stars !!!! It's been at least 7 times that i come and the food is never ready when the website says it would be !! My order was supposed to be ready at 8, i intentionally arrived at 820, it is currently 840 and my order isn't ready. Go to another location. It is not worth the wait you are gonna have to take EVERY SINGLE TIME !!! read more

The wings were delicious, and the staff was great. The only thing I didn't like was that the music was too loud, I couldn't here when the order was called. It felt like I was in a club. read more

I wish this app gave you the option to give zero stars. We contemplated going all the way up to 46 tonight or even to the new Blanco location off of 1604 because we consistently get our orders incorrect at this location but as I was having my mother pick this up on her way home from work, we decided to make it easy for her. Upon arrival, I asked her to go in and speak with someone to make sure that the wings were prepared well done. We have been told in the past by the manager of this location to ask for the wings to swim for an additional six minutes and that's exactly what she asked for. We are less than a five minute drive from the restaurant to preface. Upon arrival, the wings were soggy and wet. I had to put them in the air fryer, which completely burned and eliminated any seasoning on the wings. We ended up throwing them away and I called to let them know that I was disappointed. The manager actually denied that I had requested well done when my receipt clearly shows that my family pack and individual combo both had well done listed as a request. Not only that, like I said, my mother went in and asked that they make sure that these wings were well done. We are not a soggy skin family. I will never be back to this location and I requested a refund. We'll see if they come through. read more

Wingstop - Chicken Wings Near Me - San Antonio, Texas

Omg! I could not say enough great things about this place ! First off the food is scrumdiddlyumsious!! The people there are so nice and they always have amazing customer service. And I like the tables and the aesthetic. read more

Was not happy with the customer service. It seemed as my entry into the store bothered them. I asked a couple of questions and was ignored both times. On the last question if they had wifi they just walked away and never came back to help me. I would of rather they told me "no" we don't have wifi to share with our customers. But don't ignore me. And to add salt to the wound, the food was cold. Worst $11 dollars ever. read more

2 orders of BURNT fries & "boneless wings" smaller than McDonald's chicken nuggets..... read more

Wingstop - Seasoned Fries - Chicken Wings Near Me - San Antonio, Texas

See all

Glad this place stays open late, great place for late night wings. Service was fast atmosphere was good, the table were cleaned but the beer was not cold!!! No one wants warm beer with wings I'll stick to a fountain drink next time. read more

Wingstop - With my sister - Chicken Wings Near Me - San Antonio, Texas

See all

pleasant experience. food was hot and received and the customer service was great! will definitely be back!!! read more

The wings were good but why would they think burnt fries is acceptable on a family meal?! It's very unacceptable, Now the kids are upset! Won't order from this location again! read more

Wingstop - I don't know anyone that likes burnt fries! - Chicken Wings Near Me - San Antonio, Texas

The service isn't great, they didn't really get the fast part in fast food. It took about 40 minutes for us to get our food even though they only filled three orders while we were waiting. Wing stop, more like get wings and stop and the "fast-food" place for an hour. read more

I would have taken pictures of the wings we ordered, but was a little too disgusted and just wanted them in the trash asap. Bone-in wings tasted rancid, were poorly cooked (not quite undercooked, just completely squishy on one side), and some of them had feathers on them. Not joking about the feathers, it wasn't a ton of feathers but enough to notice. The feathers and rancid taste say more about Wingstop's suppliers, but this specific location could have done a much better cooking the wings. Can't say for sure whether the rancid taste was unique to this location, but will not be paying our money to this place again. read more

Not sure why all the bad publicity - had a good lunch! The wings were hot, fresh, big - and full of flava! The employees were very friendly and I enjoy the deals and large wing flavor options. The fried corn was so yummy...definitely recommended and thank you for a good meal experience. read more

Wingstop - Chicken Wings Near Me - San Antonio, Texas

Do NOT try to order with the app and expect your food to be delivered. Ordered through the wing stop App hours early to have our food delivered and when the time came for our food to show up the ordered was canceled after we paid for it! Absolutely ridiculous!!! Wish I could do no stars since I have no food!!!!! read more

Worst location in town go to a different one. My wife and I have had multiple horrible experiences with this location. Horrible customer service, incorrect orders, incorrect portion sizes, missing items, etc.... read more

This location used to be very consistent and the wings would always be fresh. The last 3 meals there were disappointing. This last time, my fiance had feathers on his wings and they forgot a meal. We probably won't go back for a long time. read more

ordered my food an hour ago and still waiting!! and so are all these people! this is absolutely unacceptable!!! should all get our food for free! while i am typing this, 5 other people came in! this insane!!! read more

Fourth trip in six months. Third complete screw up. The order was totally wrong ... boneless on the classic order, classic on the boneless order. Incorrect seasonings. So they redid the order and still got it wrong the 2nd time. This location has so gone downhill over the last year. read more