Looks like nothings changed here. Literally reviews from 9 YEARS AGO are the same today. Wings are good but the service at this location is total trash. THE ORDER IS ALWAYS WRONG SO TRIPLE CHECK YOUR BAG. This is crazy. We go here 4-5 times a month and you must check your bag if you're ordering to go. Probably even if you order in and sit down at their restaurant lol. It's crazy. There's usually a bunch of kids working here that just don't give shit. Tonight we were missing all of our ranch and we ordered extra & a large drink & an order of wings. Crazy lol read more

If I could put ZERO stars I would. We sat here for 20 minutes watching the waitress buss tables. We eventually ordered and then we sat for an HOUR thinking our food was being made, and it wasn't. We sat and watched 4 different families come, order, eat and then leave. We tried to talk to management and he didn't give an ounce of a care about our concerns. This is an AWFUL place to eat. The waitresses sit on their phones while tables are dirty and customers are twiddling their thumbs waiting for service. There are attitudes thrown every which way. NOT a good experience AT ALL. WE WILL NOT BE BACK AND A PHONE CALL TO CORPORATE WILL BE MADE. read more

Feel sorry for the workers, seem nice. 30 minutes to order three things, call center hard to understand the workers said just say you don't understand like three times and they will switch you to us? Means that one the call center is broken, why any restaurant in Pueblo having one is dumb anyway, not that busy, the employees are forced to live with it. Charged for items not wanted. The chicken patty was done, earlier today probably, thin and dry, was warned of raw chicken complaints but in my case more like the turkey on Christmas vacation. Never to return. Employee has to load the ice machine so Coke no ice sounds like, no thanks. read more

Really disappointed this trip. I ordered take out. Classic wings, veggies, Cajun seasoned corn things. The best thing was the celery and carrots with ranch. Though the ranch was off. The wings were piping hot from being fresh, but drowned and sitting in grease with hardly any sauce. Literally there was more grease/oil than sauce in the bottom of the container, should have taken a photo. The corn things had good flavor but were barely warm. One of the ranch cups broke open and spilled all over in the bag. read more

Came in to get an order and cashier greeted us while eating and touching her mouth before grabbing my food. Not very professional makes you wonder how clean they are while making your food. read more

If I could give this location 0 stars I would. I used to love Wingstop, but after 3 horrible visits to this location I will never eat there again. The first time we went they under cooked our chicken so it was pink inside and took a long time for us to go back and give them another chance. Our second and third visit they burnt our chicken to a point that it wasn't even edible. The people working at this location do not keep it clean and are irritated that they have to do their jobs. Eat anywhere else when visiting Pueblo. 0/10 read more

Horrible customer service. Does this location have a manager at all? How is it that last night I went in and ordered a meal for 2 tenders literally $30 okay then I tell them extra crispy so they are fresh. The host Jack told me it was going to be a 20 min wait for fresh tenders I said that's fine. Literally 12 min go by and my food is done. When I get home to check the food becuase they were slammed. My food was literally cold as hell. And it wasn't even what I ordered. Jack is a nasty liar who needs a different job. And not cop attitudes with customers. Do not go there and eat. read more

The food is fairly decent average, the workers could do better on fries, but honestly the customers are rude as hell and shouldn't be talking to random strangers just trying to get a pickup order like that. read more

I have been here several times and every time the customer service is unacceptable. Both times it took more than 15 min to get a drink. Getting the check is also a chore. Food was left under my chair by a previous customer. About a week ago, 2 other groups were waiting to be seated and we all left and was seated promptly by a restaurant next door. I'm not sure how they will stay in business with this kind of service. read more

Wingstop - a woman's feet with turquoise toenails - Chicken Wings Near Me - Pueblo, Colorado

We come here often. The kids who work here are very sweet but do talk often about how under paid they are. The manager is a jerk, doesn't like his job and makes you feel awful for even going into the restaurant in the first place. The tables and floors are always sticky, soda machines are hit and miss. Sometimes they work, most times not. The food does take awhile, but that is expected with the food being made to order. There are a lot of problems with this location, they randomly are closed with no explanation and it doesn't reflect online for anyone traveling awhile to get here. read more

Drive up to the parking lot. Was informed the manager had a trainee and she was taking anyone orders for the day and she was closing this was at 6:55 pm on a Saturday night the hood hours posted are till 10pm someone needs to hold someone accountable-- don't see this business staying open with this kind of management in place. read more

most of the time the fries are soggy, and even when you ask for well done they still come out soggy. Today the ranch tasted way different and wasn't the normal ranch they have, $33 is not worth the price. Wings are always great though. read more

Still great service and food, never disappoint me! On my last visit the cashier was Ricky and was extremely nice. The food came faster than expected, it was a Friday and the place was packed. read more

See all

My son drove to wing stop and ordered himself an 8 pc "Boneless bbq" with three sides of extra ranch, he got home and noticed he was given an 8 pc "bone-in" wings. He immediately called and a male answered and rudely told my son that he got what he ordered but my son informed him he doesn't like "bone-in" and only eats boneless but the guy just said well that's your problem for ordering wrong. Very rudely and without a care. It's super cold here in Colorado and getting ready to rain and such an inconvenience to have to drive back to Wing stop just to probably get spit or some other bodily fluid in his food. NEVER eating there again. Sad because their wings are pretty good but the service is horrible. The rest of our family said they won't go back either. There are other places to get good wings. Just sad because of the cook getting the order wrong and the bad employee refusing to make it right and being rude and a jerk. I tried to call wing stop for over an hour but they stopped answering. Sad read more

Absolutely hideous food , service was rude food was like half cooked fries weren't cooked but burned because they dont change oil and the practice of food preparation made me leave without my food . Thx but no thx read more

Don't trust they have packaged it correctly!!! 30 minute drive home just to find out we are missing 1/3 of our order. My only option is to drive back in 1 hour round trip or they will give me store credit, they refuse to refund me for the items they did not provide. I am sorry wing stop but this isn't the first time you've messed up...why do you feel you are entitled to my money for an order you didn't provide...all I asked for was a partial refund for the items I paid for and didn't receive, it is not an unreasonable expectation...less than $15! Your not the only place in town to get wings! read more

Manager is a POS. Nothing you order ever comes complete. Have ordered from Door Dash AND straight from the Wing Stop delivery service and something is ALWAYS missing from the order. Absolutely terrible customer service. Very unprofessional. It's a shame Wing Stop allows people like this to be employed. Even when they screw up an order they never take blame for it and throw a tantrum like a 2 year old when they have to refund you or make your order again. read more

I ordered online and unfortunately I got BBQ which im allergic to. But when I called and asked them if I could order some other wings they were very concerned for me and asked if I needed the whole order remade. I declined but they were very apologetic. I love there wings and was so happy they were accommodating which most fast food restaurants are not. read more

Their food is not fresh. Tasted like it had been sitting out for a couple hours. The "sauce" was literally dried up. And the boneless wings are 80-90% breading; hardly any actual chicken. I had several "wings" that were only breading. Save your money and go elsewhere, unless you don't mind eating breading that's been sitting out. read more

Slow service,,, and kids they are always playing around. Pinche gente nadamas anda haciéndose gueyes

placed a online order at 9:40 last night i get there to pick up my order and the girls inside that were there working claimed they were all out of supplies and they tried to call you which was false I have not received any calls. I drove all the way to the north side waited 30 minutes for my order. Just to receive nothing. And have to go another route for my dinner last night. Horrible customer service and Horrible Management they don't even bother to pick up there phones called at least 12 times and no answer will not be back here again ! read more

We visited this restaurant on the evening of 9/15/22. This experience was the worse dining experience I've ever had! For starters they were out of chicken tenders, but it gets worse. After we were given our drink cups, there was a sign on the pop machine that said ice machine broken, all the pop flavors were hot and tasted flat, and even the iced tea was out! Another customer told an employee about the pop machine and they did try to fix it. After the employee attempted the fix the pop machine, the Dr Pepper was coming out with steam. When our order was finally ready after a long wait, I asked for some ketchup, guess what they were also out of ketchup! Lastly when we got home to eat our wings the dipping sauces were not in the bag. We ended throwing the hot, flat pop out! Hands down worst dining experience ever! read more

I've placed orders from this location three times since moving to town. I loved the location in Longmont and was so excited when I heard there was one in Pueblo. Well, I wish no one would have told me about this one. Every order, and I mean every order I am missing at least TWO items. I am so disappointed in the staff as well. They were giggling and tripping over food that had fallen on the floor in front of multiple parties waiting for food. I guess I'll be looking for a different wing spot, any recommendations Wing Stop? read more

Terrible service, placed order online and they said it would be ready in 30 mins. I go to pick up my food 30 minutes later and I was expected to wait another 45 minutes or so when other people who were ordering to eat in got served before me. Lady at front counter was going back to help with food after touching receipts and the screen without gloves or washing hands. The cook in the back kept taking out her phone and then back to preparing food with NO gloves. Absolutely disgusting. Other customers who were there before me were still waiting for longer as well. Probably won't come back. read more

most disgusting wing stop I've ever ate. ordered here many times and each time something is ALWAYS wrong with it or missing. not to mention they have the worst customer service. read more

Expect at least a 15-20 minute wait for carry out. Fries had good seasoning but soggy - undercooked. 2 of the 3 wings flavors we tried were awful. The other 1 was only passable. The bone-in wings have a better flavor and texture but you will pay more. Other nearby competitors are less expensive and better flavor. My biggest issue is the cashier frequently goes back to the kitchen to assist with food prep and packaging without washing hands, without wearing gloves, without a hairnet. Every business in this building (since Taco Bell pulled out decades ago) has failed. I expect the same with this wing stop. read more

I'm a big fan of Wingstop. The most common complaint I read about at most locations is that the food takes longer than the estimate given at the time of ordering. So...I usually anticipate my food will take 5-10 minutes longer. I've only stopped at this location a few times when passing through. Every time I expect to wait longer than the estimate, but it's always ready on time. The staff is always incredibly friendly! I'm not accustomed to that since I usually stop at Denver and Aurora locations. Other locations can be hit or miss on how well done the wings are. This place has been consistently good for me! read more

Find another wing spot. I placed an order for delivery thru their APP and never received it. Called Wingstop right away and they told me to call DoorDash because that is who it went thru. Mind you, I ordered thru the Wingstop app, not DoorDash. not my fault they use DoorDash! I don't like DoorDash for this exact reason. Anyways, called DoorDash and they told me I have to go thru Wingstop since I ordered directly from their APP. which is it?? make up your mind!! Called Wingstop again and they said they have to wait for DoorDash to refund them the money and then they could refund it back to me. I gave them about an hour, called back, and they said doordash never refunded them so "the best they could do" was give me "store credit". Even told me they don't want to lose me as a customer! and this was the MANAGER I spoke with. A few weeks later, I placed an order and attempted to use my store credit. Now they don't have "proof" I have store credit on their end. Are you f*ckn kidding me?? I would've let it go but the original order I made for delivery was over $40. My partner and I were exhausted after a long work week so we didn't feel like driving. Also, I am pregnant and was craving wings and this whole experience just uuugggghhhh!! read more

Don't eat here!!!!! Chicken wings raw and horrible customer service!!! Too many chances at this location!

I placed a pick up order and called in because our order was missing the 3 dips included. My wife went back to pick up the 3 dips as I called into the store. They were going to get the three dips ready for pickup. Then I ended up calling back asking if the fries could possibly be replaced too. The employee mentioned about bringing in the old fries but I requested to speak with manager. Cesar answers and I kindly requested if the fries could be replaced and he said for my wife to speak with him when she arrived to the store and the call ended. Then I get a call from my wife stating manager Cesar was very rude and swearing words because he called me a liar that the fries were not being replace unless she had the old ones. My wife responded professionally as a customer and store manager threatened to call the police and banned her from the store. Cesar continued to refuse to give her the dips stating she was behavioral in an unprofessional manner. She was then finally given the dips by an employee and left the store. I called the store to professionally speak to cesar and he got worked up and became unprofessional with me and sweared at me stating the company policy is to return the old fries in order to replace for new one and then hung up on me. read more

if I can give zero stars I would. this location sent me my food placing wet items splitting on my dry items and didn't complete my order. fries were soggy from the carrots and celery ranch was spelt all over the stuff and bottom of the bag. I ordered 40 wings total only got 20 of them the fries o ordered where also not received, got plain instead of the flavors I ordered. called to speak to a manager and was told no management was on duty . so basically this location doesn't have anyone on shift to ensure orders are correct and that staff is correctly preparing orders. read more

Looking for a place to have dinner last Friday evening and decided on Wing Stop in Pueblo Colorado. We walked in the door and was immediately greeted by a young lady who let us know that they were unexpectedly short staffed and because of this they were a little backed up but would be with us as soon as possible. She ask us to take a look at the menu and let her know if we had any questions. After several minutes she took our order and let us know if we wanted to have a seat, she would bring our order out to us as soon as possible. It took a few minutes before our food arrived but, in the time, I was waiting I sat and observed how hard this young lady was working as well as the gentleman working in the kitchen area. I also overheard her on the phone to someone asking if they could come into work for a short time to help get them caught up, but the person she was speaking told her no. When she brought us our food, she apologized for the long wait, and made sure we had anything we needed to make our dine experience a positive one. At that time, I ask her for her name in which she replied "Taylor". That young lady deserves to be recognized. She was doing everything in her power to hold the place together in a very unfortunate situation. Because of her attitude and willingness to go above and beyond, we didn't mind the wait, and will continue in the future. Thank you to Taylor and the two other employees working that night, for coming to work and being there to serve the community the way you did. read more

If I could give a zero I would. This place is absolute trash. paid for the order online and went and sat for an hour when they said they are working on it. then said "oh I guess we lost the order". we even had proof of order and payment. No apology. Trash establishment. Trash service. Will never order here again. read more

Tried to make an order for wings, but placed on hold for eight minutes. Called back and someone picked up the phone without speaking and left it off the hook. Very disappointed. read more

Great place to stop and get wings. One of our regular stops when we are in Pueblo. Tonight I had the anchor honey glace great flavor and spice. read more

Worst wings I've ever tried! Biggest waste of money. The hot wings are over cooked, leaving them super dry. The first time I got them, I ended up with food poisoning. A couple months later, I decided to give them another try... huggeee mistake.. again. Still disgusting, still dry, not to mention the crew was beyond in professional. Don't waste your money! read more

On my way back to Denver after an adventurous weekend, I looked for places that were open in the area and I found Wing Stop, which I love, I would think that they use the same sauce in every location but I guess it's not the case here, I was really disapointed by the Original Hot sauce and by the Teriyaki sauce. I was the only one there, and my 6 piece combo took 19 minutes... But meanwhile I got very entretained listening to the personal phone call conversation the employee was having lol I still love Wing Stop, but maybe I wouldn't go back to this location :( read more

I read the other reviews here before visiting and they are spot on about the fries! My goodness they are fantastic. The wings are not shabby either. It is very affordable and made to order. I enjoy going here too often than I should. I find the hot wings to be just enough hot for someone who isn't that great with heat. I love Wingstop and I will continue to eat whatever they make for me. read more

See all

Good food, we eat everyday during lunch

Well after reading some of the reviews I understand some people are just impossible to please. Ordered a 15 piece Korean barbecue and lemon pepper. The wings were perfectly cooked crispy skin, is it the seasoning was spot on for both. I had to wait 25 minutes for my order, walk in. But guess what, I'm not the only person that wanted wings today so I just waited. Tried to call in the order before hand but as busy as they were didn't receive an answer which I understand. Could have ordered online just didn't feel like it so that was on me as far as the wait is concerned read more