The girl working the counter is so nice and patient with us. We took awhile to order since we didn't know what we wanted. My family noticed that the chicken itself are bigger here than in Hawaii. Flavors are good and chickens not over cooked. I have to mention their soda machine. It has all the flavors of coke. I normally don't drink soda but had to get a coke/cream soda. read more

Wingstop - Menu as of 11/24/25 - Chicken Wings Near Me - Omaha, Nebraska

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Looks like they only gave me some crumbs reheated them and this is for a chicken sandwich combo I get this multiple times maybe once a week can I get more fries of this? I'm so disappointed...:( read more

Wingstop - This has to be a joke! For a Chicken Sandwich Combo looks like i just got the crumbs and refried - Chicken Wings Near Me - Omaha, Nebraska

Wingstop provided extremely unprofessional and disrespectful customer service. I initially contacted DoorDash about an issue with my order and was informed that the store refused both a redelivery and a refund. After that, I called the store directly to speak with a manager. From the beginning, I was met with a rude tone and no willingness to listen. Before I could fully explain the situation, I was dismissed. One manager stated "that's a DoorDash thing, we can't help" and hung up the phone. I called back and spoke to a second male manager who repeated the same statement, did not acknowledge the previous hang-up, and again refused to assist or resolve anything. Both interactions were unprofessional, dismissive, and lacked basic customer service. Managers also refused to provide their names. Given the experience and how the situation was handled, I will be contacting corporate to request review of the recorded calls and escalate the issue. There's a reason most of the reviews are 1 star! The store is full of teenage workers with no real manager. I know someone that used to work here. Edited to add that the store manager Bree Hernandez has added a five star review immediately after I posted mine to raise the rating on Google, which is against FTC policy as well as wing stop policy. If you have to add fake reviews maybe do your job right. read more

We went to Wingstop today for a family reunion with two of my first cousins. We had a wonderful time visiting and the restaurant had a large table that accommodated all of us. I reviewed the other reviews and we didn't experience the issues with staff that some other reviewers had. They were all helpful and busy during our time there. The wings were quite good. They have a huge assortment of wings. The ambiance is very casual, with quite a few tables and chairs with self serve drinks. read more

Wingstop - a tray of chicken wings and a drink - Chicken Wings Near Me - Omaha, Nebraska

I put an order in for delivery four weeks ago. the driver showed up to the stop sign by my place marked it as delivered and drove off with my order. I've call numerous times and still havent gotten a refund. this is beyond disappointing and frustrating at this point. read more

Stopped in for wings and didn't disappoint. Clean, friendly ladies working. We got 3 kinds of wings and all hot fresh and delicious‼ read more

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Horrible customer service, wait was long and dinning area extremely dirty. I wouldn't come back here. Cashier or cook not acknowledging the customer when asking a simple question just looks at you confused and walks away. Food was mid not really worth it. read more

Worst wingstop in the city. Never gets my order right and the wait is forever. Maybe needs new management because it's only teenagers ever working. Really sucks having to inconveniencing myself to drive farther for a different location because I know they wont mess anything up. Would not recommend this location at all read more

Wingstop is always a go to whenever I'm feeling wings. Even though I personally would not recommend this store because of its nonchalant crew. We had an order to be picked up just as the other 6 people in there. The employee with a lip piercing literally left the kitchen and sat in the lobby just chatting with one of her friends meanwhile her own co-worker was asking for help with orders. They have a brief argument about it and she refuses to help him. This crew also had one of their co-workers, a cashier I'm assuming because she was not wearing an uniform, sitting on a chair away from the register machine, just playing on her phone. Once the kitchen guy begged for help she decided to leave her phone and call out for orders. It makes me upset because it's not a food issue, it's just their awful work ethic. read more

I was at your store on 9/28. The person that waited on me was rude. I bought two different orders of wings. As I ordered both the Hawaiian and the mild, I asked them to mark the containers so I would know which wings were in the two different containers. She rudely said no, we do not do that here. One of the employee was chatting with friends across the counter. The employee was cussing very loudly. Sean Z read more

Never do reviews but this place deserves one. I'll keep it simple food is good but service is slow and they don't care for ur time. I seen Workers literally on the phone talking not doing anything read more

Just pray to god that you get everything you ordered. I go to this wingstop all the time and I never get everything I ordered either I'm missing the sauce or the corn or the celery. Just recently ordered 15 wings and only got 13 it's pretty sad cause I love wingstop but they are not reliable. read more

I'm love Wingstop, but THIS SPECIFIC STORE really doesn't care about it's quality of food, what you asked for or anything else. You asks for 6 flats , they are going to give you 6 drums. They add water to their dips. And I just wouldn't eat here, at this specific location, because if they don't care this much, you probably will end up with food poisoning. Let's just be real with ourselves. You want Wingstop? don't shop at this location. This the only Wingstop in your location? Just go to another one or order something else. read more

I ordered at 4:40 pm was told it would be ready to pick up in 16 to 20 mins. Got there at 5:02 and sat in there for almost an hour waiting for my food. I had conversations with other people in there while I was waiting and we all had the same thoughts. Manager is clearly sitting down laughing joking not worried about peoples food, workers were eating there own food and they go on talking about stuff not relevant to there work. Poor work ethic and not a good manager at all. After all that I finally got my food at exactly 5:35. Do not order from here! read more

Wait was over an hour, when it said 23-25 mins online. Walk in... no help anywhere. Worker had airpods and continued to do closing procedures without helping me. Finally asks what I needed and I said I was there to pick up a to go order and she said "7 more mins".... 30 minutes later here I am writing this review. What a joke. read more

DDash messed up and didn't bring us half of our order. After driving 12 hours today, and just wanting food before we finally hit the bed at almost midnight.... that was beyond frustrating. Drove the 10 mins ourselves down to the store to request the rest of our order. The staff was incredible! We verified what we were missing, they made the order super quick, they were all extremely kind and we were able to make small talk while we waited. The customer service went above and beyond to us. And the food was pretty damn tasty as well! read more

The staff is very unprofessional they need a supervisor at Night Shift it's all a bunch of kids playing around plus made me wait 1 hour wait and these kids just leave the building for fun and start smoking, vaping all I want is my food and they are very rude they play fight, and don't know to how to take orders please get better staffing and people that can take the job serious. read more