Holy cow. I really wanted this to be a 5 star review. I wish I could give Wing Stop 5 stars, but I just can't.
Let me start with the positives - and there are some really great positives.
First, everything is made to order. Prepare to wait a few minutes more than you might expect, but I think that's a good thing. As I mention below, the food was cooked properly and not over-done. For the quality prep, worth a little wait. It might be better to order ahead online and just go pick up your order.
Incidentally, their website is actually pretty easy to use, even from a phone, and offers quite a few options to customize your order. I was considering ordering online before we decided to just take a ride over there.
We ordered a 24 wing combo. It comes with a large order of fries, an order of veggie sticks (celery and carrots), your choice of 3 wing sauces, and 3 dipping sauces. Big plus: Many options of sauces and dips as well as how to divide your wings! We ended up splitting our order to 12 boneless for my wife and 12 drum-only wings for me. She had the Garlic Parmesan sauce and I opted to further split into Classic Hot and Louisiana Hot.
The Classic Hot is exactly what I was looking for - nice spicy wings without being super duper hot, with lots of flavor. I'm a little bit of a chili-head, but definitely want some flavor with my spice. Not a whole ton of sauce to prevent the bleu cheese from adhering to the wing. Solid. On track for a solid 4 star review here. Not exactly wing Nirvana, but good, solid wings.
My wife wasn't a fan of the the Garlic Parmesan. I tasted one of her wings, and it was flavorful, but pretty heavy on the parmesan. I'm not a cheese fan, so it was just meh for me. Again, done properly. Not overcooked, so nice and tender.
Now the Louisiana Hot. I don't know how these are, because we ended up getting Lemon Pepper in our order. This was not the only goof-up in our order by the person who took our order, either. So, BIG minus here. I'm not sure if it was a language barrier or a new computer system or what the problem was, but Louisiana Hot was replaced with Lemon Pepper, and the cheese sauce for our fries was on the side despite asking for the sauce ON the fries.
The Lemon Pepper drumsticks were mild, so not entirely my taste. They were pretty good with ranch dressing. Again, properly done wings (not over-done, which is super easy to do) with good flavor.
The highlight for me, believe it or not, was the fries. I can't quite identify what's in their spice blend, but it may just be John-Crack(tm). This stuff is good. And even for a non-cheese guy like me, the cheese sauce is really yummy. My next to-go order might be just a large order of fries with cheese sauce on the side!
TL;DR version:
If it weren't for the counter/order goof-up, this would still be a 4 Star review rather than 5. I'm a little disappointed that I wasn't completely blown away by Wing Stop. I was very much hoping to find our go-to wing spot. We'll go back, but probably won't be in super heavy rotation.
Pros:
- OMG you guys, the fries!
- Solid wings cooked properly.
- Classic Hot sauce has good flavor and spice without being overwhelming.
- Lemon Pepper wings are a good option for those who aren't fans of spicy.
- Not an overwhelming amount of sauce.
- Order was correct as it was taken.
- All food is made to order, so be prepared for a bit of a wait or order ahead online.
- Restaurant is clean and staff are responsive (my wife had a spill, and the manager was quick to make sure it got cleaned up promptly).
- They have the 100+ varieties Coke machine! Woot!
Cons:
- Garlic Parmesan sauce is underwhelming.
- Counter person goofed up our order. read more