Food is good. Problem is getting the correct food. Constantly missing items on orders. Tonight was especially worse. Forgot part of the order then I had to return to the store to get the rest. Only to be given attitude and missing part of the order again. Drink machine not working also. Incompetence is the only word that comes to mind. read more

I highly recommend coming with a hearty appetite. You will be happy with yout experience! Maureen S. read more

The order system online was simple and easy to use with the ability to ask for good the way you liked it . We arrived as requested and we were told it went the complete . There were two young people working there and there was two windows with designations of whether you had ordered online or needed to order . My niece and I were the only people there and we were told we were at the wrong window . I thought that was unnecessary and our food came out shortly and we left . It was fine correctly and we ate it all as it was very tasty ! read more

This place seriously has to get its act together. How many one star reviews do you need? It's so inconsistent. The first time I went it was ok but nothing to write home about. The second time was horrendous. Stop hiring apathetic employees. read more

Zyke Washington is the best customer service guy I met there.... He need a raise to manager position

Very tasty, quick and easy ,order out call ahead , no thrills inside , just a good soda machine

Amber the manager was the nicest person to me! She made sure my visit was a positive one. I was having a hard time choosing what I wanted to eat, so she let me know what her favorite was so I tried them and loved it! This place was great! Workers were great and the manager was great! I'm definitely going back! read more

Wingstop - a basket of chicken wings and french fries - Chicken Wings Near Me - Neptune City, New Jersey

The Eatontown location was much better but Neptune is closer to my home. So I gave it a shot. My wings had barely any flavor to them. The takeout box was covered in grease. I ordered celery sticks instead of fries. The celery was browned on the ends and slimy to touch. Gross. Won't ever order from this location again. Oh and the Diet Coke from the soda machine was basically just soda water. No flavor. Couldn't drink it. read more

food was great! i don't know her name though but whoever was working had an attitude with me for no reason so if you don't mind subpar customer service it's an ok location read more

About as underwhelming of a place as you will find. Chicken wings. Boneless wings. Sodas. Usually kids behind the counter texting between and during taking your order , lol, i probably would too if i worked there. Food is ok if there is absolutely no other choice and your sugar level is dropping. read more

I loved Wingstop when the first opened in Neptune City. Now, it's gotten very bad. Wings very greasy with a puddle of grease in the container, the attitudes from staff is horrific and the wait time is so inaccurate, you might as well go across the parking lot to Stop and Shop, buy a package of wings and make them yourself at home. Very disappointing and it appears that they need to close for a couple weeks, get rid of the whole staff and start fresh. read more

Wingstop - Worst Wingstop Location EVER - Chicken Wings Near Me - Neptune City, New Jersey

Just went into this Wingstop, despite the wings and trash overflowing from the trashcan outside. We waited 10 minutes without being without being acknowledged and walked out. The restaurant was empty and there was one employee making food and the other was cleaning the disgusting fryers. I will never go back. read more

I have been coming to this location for the past 3 weeks. When it was closed early on Valentine's Day I went to Eatontown and I will never again go there. It was a little bit of a wait, however there were 2 people working. This was about 8:30-9pm and let me tell you, this location is by far the best location, I will not go to another one. The food is hot and fresh and seasoned just right every single time. read more

Ok. I gave it one more try. I am not sure why. I wanted to be truly fair in my rating... Horrible in every way. My assessment was right the first time. Overcooked, heavily breaded and just gross. There is nothing positive to say about this place. The food and the staff. Nope. AVOID. YUCK. read more

This review is for the new Eatontown location. This was the worst wings I've ever had in my life. They were dry, tiny, blue cheese tasted like garlic, cheese fries tasteless. Hands down the worst wings I've ever had. Would never recommend and would never go back. I do not know what the hype is all about but this wasn't it. read more

did not feel like going to Cluck U Chicken so I thought I would try the store in Neptune City, The wings were tasty. but Cluck U Chickens wings were a lot meatier, I ordered the wings with the sauce on the side, and when I got home I found that they put the sauce on the wings, making them very messy to eat, Sorry you failed on my first try of your business. guess I will keep going to Cluck U Chicken . read more

Doesn't matter how good. Won't be back. Online order supposed to be ready in 16-21 minutes. 35 minutes later standing here eating and watching staff yell at and fight with each other. Never again! read more

Awful service. Forgot to include part of our order and when we attempted to call we just got an automated message and no one ever picked the phone up. Lazy!! read more

great service and good food, fast and efficient! the environment is welcoming and so is the ambiance.

Wingstop LOVER!!!! Been to this spot 6 or more times since it's opened. So happy to have one in the area. Definitely worth the ride; 40 min round trip. Wings are always good. Fries are AMAZING!!!! Always finger licking good!! read more

Great spot for some wings . Love the lunch deals for the construction crew . Jawayne was a big help getting my order set up and started over the phone before I got there . Very helpful read more

Have been waiting for Wingstop to finally open up in my area.. the lemon pepper and bbq wings are off the hook.. My kids loved the plain wings Ofcourse golden brown and delicious !! read more

Ordered on app, is said 16-21 min minutes at 1705. Showed up maybe at maybe 1715, was told it would be 10 more minutes. Order marked as complete in app at 1923. Walked out with Luke warm food at 1945. I'd be fine with waiting if the food was actually hot and the staff didn't seem to be gaming the clock. Food not very flavorful either. Just go to Local Smoke. Will not be returning. read more

not only was the food amazing but the service was outstanding. a young lady and an older gentlemen took and made my order i sat and waited since i just walked in for takeout and i was greeted with a smile and an over all great vibe the sweetest people ever ! thank you so much you deserve a raise !!! read more

I wanted to love it but sadly just very disappointed. Ordered online which said it would be ready in 18-23 minutes, I waited over 40 minutes. I was willing to overlook in the interest of welcoming a new business to our town but the employees behind the counter were dismissive acting like me inquiring about my food was disturbing them. After accepting my order and going home I see that they missed a part of the order, rather than go back we accepted our losses and decided to steer clear of Wingstop in the future, there are other places to get mediocre wings. read more

this is the Worst restaurant in the world unprofessional, long wait, unorganized , they don't use gloves, and there's hair everywhere