Very dirty ,food crumbles all aver the floor ,greasy tables The lady at the counter should be cleaning not just worry about her phone . I am not coming back to this location . read more

My son recommended Wingstop for lunch, placed an order for pick-up and when he got home we were missing all the sauces for our family order. He had to go back out and pick up the items leaving us with food that got cold and needed to be reheated. Not to mention the general frustration of the order not being filled correctly in the first place. Will be hard for me to recommend this particular location to anyone. read more

How this place is still in business boggles me. You would have a hard time finding a place that can be over priced, take forever, and make terrible food. Trifecta of bad... go to BWW at least they have good sauces. read more

Do not order takeout from the naperville location. They never get the order correct, charge you full price and only put half the food in the bag. Manager is unapologetic and unwilling to make things right. It has happened time and time again. Can't imagine how much money they make nickel and diming people for carrots and ranch - and then only giving them part of their order. I gave them one star Bc I can't give Zero stars. read more

So my experience was great. The food is really good I love the boneless wings. The fries were ok today they really changed them. The only reason why I gave this a 4 star is the wait. It took a good 20 minutes to get my food when the place was dead. If you aren't wanting to spend 15 dollars on Buffalo Wild Wings I would very much so recommend to all ages !! read more

DO NOT eat at this Wingstop on Route 59 in Naperville. My child use to work there and on several occasions witnessed the COOK dropping food on the floor, recooking it and serving it to customers. When the owner and store manager was made aware of this, they did noting about it in fact the guy still works there. read more

Never had an order served correctly and always given attitude when I ask for it to be corrected. Not just basing this on one visit, but multiple over the past 1.5yrs. read more

Order was wrong. Food was horrible. Treated like I was doing them a favor for being there. If you want to get sick this is your place.

Food takes too long for a dine in fast food place. No trash cans for public. Poor customer service.

I ordered the 10 piece boneless combo and I thought it was pretty good. The prices are much more reasonable than Buffalo Wild Wings for what you get. The service was a little slow considering it was the middle of the afternoon on a Wednesday and the fries are not the best but overall it's pretty good. read more

Beware!!! To start, We loved this place...Close to home and their wings are better than anything we've had outside of Chicago. However, after we place an online credit card order, we've had over $2000 of unauthorized transactions on our credit card charged to Texas addresses. We're very careful of where we use credit cards and compartmentalize credit card use exactly for this type of scenario. The card was cancelled and we're not liable but I called their Corporate offices located in **drum roll* *Texas to let them know that there might be a problem with their credit handling procedures. I talked to a manager named Thomas and when i relayed what had happened he chuckled and said thanks for letting us know. No "sorry that happened" or "can I take your info so we can investigate this." To me that speaks to a total disregard for customers. So, be warned when using Credit cards at this location. read more

This place is so good Bring yo whole family here very good quality food and service Me and my friends came here and were very satisfied with everything read more

I love Wingstop wings and they are perfect for when I'm going to hang out with the guys! Tons of delicious flavors and the boneless wings are just as delicious as the bone in! My only complaint is that the wings are relatively expensive and at the location that I was at, the staff was incredibly rude. I ordered online and when I went in the staff informed me that the coupon that I intended to use was not valid at that location. Luckily I threw enough of a fit that they gave me a discount anyway but I felt very offended. I work at MOD Pizza and at MOD we do everything in our power to make the customer happy, even if they have a coupon that we don't think is valid. The customer is always right and if you are completely unable to give the discount then it is important to give the most sincere apology. Wingstop has delicious food but man is the customer service poor. read more

Wings were cooked well done as we asked... hot sauce was good and fries were delish. Staff was nice and helped us since it was our first time there read more

Not bad, not good...great place if your looking for a quick wing fix! But would defiantly recommend a restaurant known for the wings over this place. read more

I saw this place driving by and checked Yelp for reviews and decided I had to try it. I had the boneless "wings" (chicken strips) meal with fries and a drink. When I see boneless wings, I usually think of chicken nuggets in wing sauce, these were chicken strips in wing sauce, no big deal but it was different than what I expected. I ordered the wings hot, but they weren't that hot, more like medium. I didn't like the sauce that much, it was just ok, but it tasted more like a pepper sauce than wing sauce. The fries were fine, but a little undercooked. I definitely like the boneless wings at Buffalo Wild Wings better and they don't cost much more. I'd go back to try again, but I wasn't that impressed. read more

I love Wingstop! They beat Buffallo Wild Wings for sure! Their fries are the best and the ranch dressing too! We usually get the lemon pepper and cajun! YUMMY!! read more

I like their wings and fries although it is all extremely greasy. Will continue to order from this place. Give them a try. read more

TINNYYY WIINNGGSSSS. they should cost a quarter of what they do, because they are about the size of a quarter. Veeeery slow service as well, and they don't really serve you. They just put them on the counter for you to go get. 2 stars because the sauces were actually very good. I just eat wings too much to put up with this. read more

We purchased a coupon pack from Metea Valley High School athletics that contained a coupon for 10 wings free with the purchase of 20 wings and 2 drinks. So we ordered the Bulls Double Pack - 20 wings, 2 drinks and 2 fries. When my husband went to pick up our order, he was told he couldn't have the 10 wings free. Hello... we just ordered 20 wings and 2 drinks. And the coupon was for a charity fundraiser. Then the guy behind the counter took the coupon without giving us the 10 wings. The wings were TINY, about 2 bites each. The fries were cold, over-salted and tasted like they had been sprinkled with sugar. We would have complained about the guy taking the coupon, but since we won't be going back, it doesn't matter. read more

Ordered wings for the Super Bowl online for pick up at 5pm. 15min past that time they were still preparing 4:30pm orders and accepting walk-in orders. A total mess. read more

Hmm. Wings are cold and it only takes us 4 minutes to get home from the restaurant. We love the taste, but getting them "to go" can make it tough to have hot food read more

The sauces are pretty good, but the seasoned fries are kind blech. The service is just ok, they aren't overly friendly but it's a pretty good alternative to BWW. read more

Love this place! Boneless wings were bigger and juicier than BWW. I loved the Garlic Parmesan flavor. Fries are great. Soda is especially good. Love that you don't have to tip. Cheaper than BWW too. Will definitely be back!!! read more

Better than BW3, by far. The fries are delicious and perfect and fresh cut. The wings are cooked with some evil crack sauce or something. Yum. read more

Their boneless strips are a decent size, not a fan of their regular wings though. The cajun, lemon pepper and original sauces are good. The fries however are terrible. If you dine in, they are ok, otherwise expect just a soggy mess when you get them home. Also, their Atomic flavor is absolutely disgusting. I can handle heat, but the taste was so bad, I actually ran the wings under running water to take the sauce off of them. They are overall OK. If you have a craving for wings, they will do. read more

Reasonable prices, fast friendly service and great wings. Love the garlic parmesan. You have to try the fries...they season them with salt and sugar. Yum! read more

Wings are great and the late hours help too. I defiantly like them more than BWW, as there wings aren't as wet and seem more flavorful.

I love the French fries. They taste like they are seasoned with a sprinkling of an ever-so-slight mixture of sugar and salt. May sound bad, but makes them delicious! The wings aren't as meaty as other wing places (Rings & Wings). But, great tasting/seasoned wings. read more

I've been coming here for about 5 years and their win have gotten a bit smaller but still the same great taste. I would recommend the spicy Korean bbq. They are so good. There was one time we're we asked for their blue cheese sauce and we did not receive any, so we compromised. But the wings were still good. I would recommend this place over Buffalo Wild Wings. Every time I've tried to go to BWW the service was terrible, and the food was disgusting, and overall a disappointment. Oh and the fries from wing stop are good to just want to keep eating them. One thing I would stay away from in my opinion at wing stop is the Parmesan wing those and really greasy. But overall wing stop is always my first pick for wings. read more

Thank you for ruining my super bowl party. Ordered wings at 11 am in the morning for pick up at 5pm. Reached there at 450pm ... waited until 630 pm and still could not get the wings. Had to return home filled with friends waiting for the wings.Total mess . Why would they take an order when they could not fill it. Bad customer service utter carelessness on part of everyone involved with this establishment. Very disappointed . read more

This location used to be my favorite but unfortunately as of lately they have really fallen off. Not sure if it's due to a change in Management and staff or what. I have received orders undercooked, & they take FOREVER to answer the phone. Like it has literally taken multiple calls un a time span of 30 minutes to get an answer. Not even an answer & they ask you to hold. Just straight no answer. If they don't get it together I can see this place being closed down soon. Smh. read more

This has always been one of my favorite wing stop locations-more for how they cook the wings and fries. Today we ordered 40 wings to go from the family pack option. We get home and find out they shorted us 5 wings which makes a big difference with how everyone decided to split the portions. We call and let them know they shorted us so we also felt the right thing to do is order another 10 wings to give them business. We call back and ask if they can give us an additional 5 wings for the inconvenience of going back and the manager said no-only the 5 missing wings and I had to bring my receipt as proof. This place is a 10 minute drive from where we live and had to make the trip twice, wasting another 20 minutes just driving and he wouldn't give us 5 wings? Also, the wings and fries were sub par as well. Not sure what's going on with the management but the customer service needs a revamping. read more

Ordered by phone there several months ago for pick up. No problems. TODAY a charge shows up on my credit card for this place (on the card we used for the previous phone order). FRAUD! Will never give them my business again. read more

These guys make great wings for sure!!! One thing I tried was their beans and I was thoroughly impressed. Its a must try for anyone. I also like you can get beer there, not a big drinker by any means, but having the option for a cold brew with some wings is always nice. Four stars for sure!!! read more

I have never eaten here since moving out to the suburbs so my favorite wing place was Hooters (I really do like their wings!) And a place in Rockford. I'm impressed!! I had the mild and the BBQ both of which were mid-range on the spice scale regular wings. They do offer boneless wings, chicken fingers and chicken patties as well. Now I'm not a fan of B-Dubs just because none of their sauces stand out... they are all kind of blah or burn your tongue off. I think the BBQ here had a little zing and the mild had a little and I mean little kick to it. The young woman behind the counter was great and really patient about my questions and really did offer helpful suggestions. The only reason it only got four stars is I guess im cheap but 8 wings fries drink and ranch for like $15ish bucks? Yikes! read more

Wings were delicious and customer service was excellent. Fast service too. I'll definitely be coming back.

I like the wings. The lunch special for $10 bucks is good. The place is pretty clean and if you call ahead you don't have to wait for your food so long. read more

If I could give zero stars, I would. Had the absolute worst experience with this location. I placed an online order at 3:00pm for pick up at 5:00pm. They wings were cold, not even warm when I picked them up at 5:00. They basically made the wings when I placed the online order and let them sit on the counter for 2 hours. Then they got my order wrong. When I home and opened the boxes, they had given me boneless wings instead of bone in. I called and explained the issue and they put me on hold and then hung up. When i tried to call back, they didn't answer the phone (like 4 times they let it ring off the hook) then I called from my house phone and they picked up on the first ring. I asked to speak to a manger and she said there is no manager today. Called corporate to issue a complaint and they are supposed to reach out to me and still have not heard a word. Stay away from this place! Buffalo Wild Wings has way better wings and customer service! read more

Exquisite wings with good customer service. Very quick at delivering and provides a nice environment to eat and relax. Bring the whole family here for a bucket load of crispy goodness!! read more