Not a good location. Poor handling of situations. Very emotional and triggered instead of customer service. If I were you, I'd just choose somewhere better to eat period and stop patronizing Wingstop. read more

Wingstop - Here's the manager that eats food in the kitchen with his bare hands - Chicken Wings Near Me - Montgomery, Alabama

This place is so easy to jump in the drive thru and grab wings. We enjoy all the flavors! We've been huge wingstop fabs for years. If you try it once, you'll keep going back. read more

I cant believe I spent almost $14 on 10 piece wings and can't get a dipping sauce. They wanted me to pay $2.50 for a SMALL cup of ranch. I was in disbelief. I won't ever spend my money on some wings and I cant get at least ONE dipping sauce With my meal .....negative - star read more

I've ordered twice from there. Bad overcooked chicken wings on the first try. I can't even get the yummy crunch, and the chicken just sticks to the bone. Hey, at least they gave me 7 pieces, ordered only 6. Two of the flats were ok. read more

Wingstop - Chicken Wings Near Me - Montgomery, Alabama

I ordered a 20 piece of all flats, picked up order to find that the order contained drumstick and all flats. Employee was nonchalant about fixing the order, and I was told that they would have to remake the order and it would take 30 minutes to remake. read more

Friendly service, Clean, and food was fresh and delicious! Was very confused by the 2 star reviews. Place was great!

I should've taken pictures of the terrible food and customer service. The wings came straight out the grease so our food was drowning in grease. Our bag had grease all over it. Fries were underdone. We ordered online so it'll be done when we got there, still had to wait an extra 20 minutes for trash food. They don't take orders they tell people to order online and with an attitude like they're super busy. No one standing upfront to greet or acknowledge guest. Never going back to this one unless they get better management read more

DISAPPOINTING!!!!! The fries were soaked and burned in the grease. they were not seasoned and tasted bad. cold wet wobbly fries- disgusting. The boneless wings weren't bad but the lemon pepper only taste like lemon! the garlic was good but they smeared oil and grease all over my bag. MESSY! The ranch was fantastic. customer service was minimum- no sweet tea and no sign to say it was out. the building was dirty and small. I would not go here again. waste of money. there are better wing stop chains. read more

The food was good! I wish they put more love into the fries and with their seasoning of wings. The service was ok, the person up front looked a little stressed but who wouldn't be while working in the Gump. The whole ambiance of the place was crowded and dark. Felt like a fever dream. read more

Wingstop - Lemon Pepper / Hot Boneless Wings Fries - Chicken Wings Near Me - Montgomery, Alabama

TERRIBLE SERVICE! place was very unclean & i saw no one using gloves. I walked right on out back to my car

Im not a very hard critic but this sucks! the food is good but the customer service and service times are bottom of the barrel! I waited 10 minutes at the register before anyone attempted to take my order. Employee laughing and joking instead of working to get the lobby full of people out. people not wearing gloves over false nails, people cutting veggies with no gloves, picking fries up again no gloves!!! this is my second time trying them but most definitely will be the last! just pitiful service. I will be calling corporate in the morning. as people are coming in they are saying it's a 30 minute wait... on what? what's taking y'all 30 minutes to cook chicken? read more

Every time I come to this location I have the unpleasant experience with most of these workers. Most of them are rude as hell and very lazy. The rude cashier always greets with these words " are you here to pick up or place any order". One you tell them that you are here to place an order. They reply with " it's going to be about an hour to 1 1/2 for wings"! It is not hard to cook wings and they are very unprofessional workers. The management keeps the front of the store looking as if the store is closed with hardly no lighten to the building. The owner or corporate store need to come and investigate this location and retrain their employees. read more

Wingstop - Poor lighting at Wingstop on Atlanta Hwy. in Montgomery, Alabama. - Chicken Wings Near Me - Montgomery, Alabama

I had to leave a one-star review in order to give the review on this restaurant. I feel that we were racially profiled when we walked into the establishment. We wanted to order wings to Go they refused to accept our order saying that we had to call it in or do it online. It made no sense that their dining room was open and their sign said that but yet they would not accept an in-person order to go. The staff was just sitting on the counter or sitting around doing nothing when we walked in. I have wrote to the company itself basically saying exactly what I'm saying now and received no response from the company as of this date. I would recommend staying away from this place because the employees there made me and my family of seven people very uncomfortable. read more

Good food! Friendly staff! Definitely will return. I always order lemon pepper and mango habanero with their house ranch and seasoned fries. read more

Wingstop - Chicken Wings Near Me - Montgomery, Alabama

Wingstop is definitely my number one Wing location.. When they opened in Montgomery a couple years ago I was there and got hooked. It's just everything that they do and how they prepare your food. Well done wings and fries. The Ranch though is by far what got me hooked, it is the best ranch hands down. I always get the Louisiana Rub wings well done because I'm not a fan of wet wings and I got my fries well done with Cajun seasoning. I will consistently come back to this restaurant over and over again. I wish they would open up one in Birmingham because I feel as though they would flourish, just my opinion. read more

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Omg. How do I start? I was in the mood to grab wings. I remember that someone recommended a wings place on Atlanta highway. I should've read the thread post more closely for the exact name but I didn't. As I was driving I saw Wing stop to my right and thought it was odd that there weren't any cars. I called and they were all great at customer service on the phone. Then it gets bad. I see a lady dropping off a baby and they leave her behind the register. I sympathize with working moms but we're in a middle of a pandemic with no treatment or vaccine and a baby is dropped off around 6-7 employees in a compact space. Keep in mind, None is the employees were wearing a mask. Nevertheless, I received my order but didn't pay for the food. After waiting five minutes, I asked to pay for my food. ( They were too busy talking about their day then to get a payment.) I even had to ask for the drinks they forgot to give me. Well, the actual taste of the wings. I figured, no one can mess up wings right?!! If you look at my pictures, the wings look old and expired. I've been to a ton of wing places because I love them. These are the most disgusting wings and stale fries that I've ever had in my life. My toddler even spit the wings out!!! As I was leaving the parking lot, I look across the street and see a long line at Wing MASTER!! I go to my neighborhood page and read the thread, yep Wing Master and NOT Wing Stop. I should've known that it was gross due to no one being there. If you like decent wings and fries, this is definitely a NO. Pros: the ranch dressing was delicious Customer service on the phone ( not inside) read more

Wingstop - Stale. - Chicken Wings Near Me - Montgomery, Alabama

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The wings are great but the service leaves a lot to be desired. Even if you you order ahead the food is never prepared when you get there. The last visit was horrible, there was almost a fight between a disgruntled customer and a worker. Good food horrible system and service. read more

food taste good! 15-20 wait not badd at all. we were kinda hesitant at first because of the reviews but it was worth it i'd say read more

Wingstop - 6 boneless garlic parmesan wings RANCH fries - Chicken Wings Near Me - Montgomery, Alabama

Wings and fries are great and the lunch special is a pretty good deal. I would recommend getting your food to-go as the place is pretty small. Also the sweet tea is not homemade, unlike other locations, so don't expect that. The young lady behind the register is not going to end her personal cell phone call but despite those things, it's still a great and reliable location for good wings in Montgomery. read more

Wingstop - Chicken Wings Near Me - Montgomery, Alabama

After hearing Rozay rap about the wings several times, I finally decided to stop by and see what the fuss is about. I wasn't sure the location was still open but thankfully they were. There was a number of customers waiting on their orders and others eating. The cashier greeted me and asked for my order. I ordered the 10 pc wings combo bone in wit blue cheese. The fries were tasty but lacked the mmmph I like. The wings tho..... The drums and flats have the right amount of breading and flavor. These are by far the best lemon pepper wings I've have. Each bite of each wing is packed with lemon, pepper and zest. Highly recommend them. read more

This place is best for to-go orders rather than dine-in. And if you get it to go, order online. Seriously, they take forever and there's not a good place to wait for your food inside. If you choose to eat here, know that there are only seven tables, it's very cramped inside. They advertise that you leave your trash on the table and they'll clean it up. The entire hour+ I was there they never cleared a table. By the time I left every table had trash on it. Anyone who came after was SOL. Other than that the place looked clean....but they have an 84 health score. Service was not great. The French fries had way too much salt on them, so I asked for new fries. Instead of them saying "sure, no problem, I'll get those for you" the woman tells me "that's just how we do our fries." I've been to Wing Stop before and the fries there not that salty. After telling her this, she says "well they did it wrong because we put a lot of salt on our fries." Really? Ok well I don't want salt-induced heart attack so I guess I shouldn't eat here. Now the wings overall were good. I like that their wings are smaller than other places. This makes them crispier and more flavorful with the sauces. The lemon pepper are my favorite, the original ones are ok but not a great buffalo flavor. If it wasn't for the long wait, poor service, and dirty tables this place would have gotten 3 stars. read more

Wingstop - Chicken Wings Near Me - Montgomery, Alabama

Horrible service put my order in 1hr ahead of time and came to pick it up for them to me they aren't able to complete my order

Now I've been to plenty of Wingstop and have had the best experiences with them. Some friends and I stopped by this one after going to a college football game. Well the good thing about this place was that it wasn't crowded, so we were able to order and not wait too long . So finally our food was ready and I'm ready to jump right into it. I ordered a small which comes with 6 wings and 2 flavors. The flavors I chose were Hawaiian and my favorite Lemon Pepper. Well the Lemon Pepper has to much seasoning and the fries were extra salty. Where it's located I wouldn't put it right next to a nail salon. So of course all we could smell were fried chicken and the fumes from the salon. So my suggestion would be to order to go and ask them not to be so heavy on the salt or seasoning. I would go back another depending if I'm that way. read more

Wingstop - Chicken Wings Near Me - Montgomery, Alabama

Most Horrible Service Ever. I ordered some wings online. Pick up. Nobody acknowledged me. A lot of playing and unprofessional acts occurred. Finally I asked someone was my order ready. She ignored me. Ask someone else. I was finally given my food which was cold now. The cook seem very irritated and began to sing song in reference to my order being incorrect Not the cleanliness place. This was my first and last time going there. Very Bad Service and Staff. I have no words. Perhaps No thank you. The owner of this business has no idea. It's a sinking ship or they will never see a potential profit Just sad read more

HORRIBLE. WORST $11 I ever spent. BAD costumer service. 10-15 mins before I got to give my order. Bathroom is AWFUL. No tissue and floors are dirty! Young lady at the register couldn't answer questions without smart and for the price there isn't enough food!! She put the wrong sauce and threw the other one on top without any gloves after she just handled money. 0/10 DO NOT RECOMMEND !!! read more

First I would like to say that I love Wingstop so my experience at this Wingstop was the worst I have been to plenty of Wingstops and I have never ever ever had the nastiest food from them before until today . First we ordered online and our food was 30 minutes after the time that it said it was done, while we sat there the girl put our food on the waiting spot and waited till we asked if our food is almost ready, she said oh yeah I forgot. Wth. They did not have any ice the only drink they had was water and sprite, I knew then things were going to be bad. The wing sauce was nasty they gave me a half a order of fries and put cheese on it. One of the wings was bitten into. The food was cold and tasted old. I would not even put a star up here but they're making us put something. $50 gone and I do not mind spending the money because wing stop is usually great varies from place to place but usually good. The worse now I'm going to take a break from wing stop all together for a bit, you know when you have a bad Experience you just don't even want to try it again. read more

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made an online order just for them to get it wrong and I had to wait 3 hours just to get my food

I visited this location while I was traveling. Didn't think much of it at first off of the highway but the food was good and the team was excellent. Everybody was friendly smiling and taking care of our guests. read more

Went to location on this past Saturday around 5:30 pm as soon as I went in me and other customers were turned around bc they are closed didn't get a reason why or an apology. Future reference if your gonna close down for any particular reason a sign need to be placed on door with a reason and an apology for our inconvenience. read more

Well, I'm not surprised that I ended up writing this review, considering this wing stop already has a 2 star rating. The problem wasn't the food, the wings and fries were fine. However, we had 4 ranches in our order and somehow they managed to forget all 4 of them. I don't understand how this happens, considering a large percentage of their orders probably include ranch. Not only is the ranch a big deal for the food, but they also charge like $1.50 per ranch so, we spent an extra $6 for nothing. read more

Garbage. I am just a DoorDash driver and the hospitality here sucks. I walked in to pick up an order and was told to go on down the road because it wasn't ready. I didn't see her inviting anyone else out the door but me. Don't be a grimey human and work in public services because you get reviews left about you like this. 11/16/2021 night shift was awful. 1 Star. read more

This was my very first visit. I placed an online order to pickup after my nail appointment. When I arrived, he said they didn't receive the order, blah blah blah, etc. then a few minutes later asked me to text him my order I placed online, lmfao. In my mind, I'm like, what?! So, about 5-10 mins later, the cook brings out my order and he finally figured out the darn order went through. I ordered a 10 piece mix-n-match. The fries had a good taste but they were old and you can tell they'd been sitting out for probably some days. As far as the wings, they were PHENOMENAL!! I'm only giving three (3) stars because of the horrible customer service and old ass fries. I'll be back though read more

Couldn't order online , did not have ranch, fries were cold, wings smaller than other WS locations, wings were bland (I ordered lemon pepper, there was basically no seasoning on the wings)...... only good thing about this visit was the Fanta and decent customer service... still doesn't make up for the wasted $10 (6pc combo) and waste of time visiting this location while traveling through Montgomery from the beach. I should've went to them wing spot across the street lol read more

Best lemon pepper and garlic Parmesan wings ever! I call in and order mostly but you can order and eat I. Or wait about 8-10 minutes for carry out. They do have a tv that is on a sports channel usually. Definitely my favorite stop for wings! read more

This place literally takes forever. I was the only customer and they took 25 minutes to get my order ready and it was just an order of wings and fries for one person. read more

To preface, this meal was 40 dollars, for three 8 price wing meals, that's drinks, wings and fries. The Louisiana rub wings were quite dry and a taste of char overpowered even the seasoning. The garlic park wings were also dry. The fries were slightly burnt but we're still decent. The service was poor, the server was not prepared to take our order and we had to wait a good bit all the while the employee didn't even think to ask " how can I help you?" After breaking the silence the employe even had attitude. Along side this, the dining room was closed even with Covid having died down. We had to go sit in the car with no way of knowing when the food is ready. read more

I have been to this establishment before and my food was not good. I said that to say this I was told to give it another try and this time my food was really good it was hot and fresh. BUT THEY GOT MY ORDER WRONG!!! I was a little upset and I started to say something about my order not being right because I paid for all flats WHICH IS EXTRA!!! but what they gave me was hot and fresh so I'm trying them again tonight! read more

Extremely rude service from Vastee, stopped by this location while driving to Georgia and I was SO disappointed by her terrible attitude. I have never had a issue with wingstop customer service but she made it an extremely uncomfortable visit. Would definitely recommend finding another wingstop if possible read more

Most restaurants are open due to low COVID numbers in our area. This location is still take out only and the employees sit and talk to each other rather than help customers. If you dont want to work, quit. read more

We just came here for lunch... but they had no wings. Nothing except chicken tenders. Two stars because I've been to a different wing stop and it was great, but a 'wing stop' with no wings is just stop, as in stop, don't go here. read more