So, that was my first experience with a Wingstop (I know, I know). To say the least, the service was excellent. When the cook found out we were going to dine-in, he even brought us extra supplies to help us eat. Service ended up being five stars. Now for the food. We ordered a meal for two that included 15 wings, two sauces, and a large order of fries. We had Cajun and Atomic for dips, and were hoping Atomic will blast fire up our a$$es. The sourness of the atomic dip, completely ruined the spicy hotness we were hoping for. The Cajun sauce wasn't bad. The fries were very old and appeared to be refried; I couldn't eat them. So, while the service was excellent, the food was not worth returning for. read more

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Usually wingstop is spot on with the orders but not this time. I ordered a 30 piece and a few dips. What I got was a pool of oil/sauce in the container and all over the bag! Not just one container but all 3 had pool at the bottom making the wings inedible! Took 2 bites and was left with a bad/very oily taste. This is very disappointing because wingstop is one of my favorite place to get wings. Not mad just disappointed. read more

Wingstop - Chicken Wings Near Me - Manassas, Virginia

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Salty dry wings that some how swim in grease. But still dry. The honey dry rubs smelt like feet and butt. Double checked and it was the wings. Carrots and celery on point. Blue cheese was thin at best. read more

Wingstop - Honey dry rub passsssss - Chicken Wings Near Me - Manassas, Virginia

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Absolutely awful experience. The staff must've just washed my large celery order and didn't put it in a box or some water proof and water soaked my bag causing some of my wings and all of my sauces to fall into the road as soon as I got home. Didn't even step foot out the car before writing this review. Staff also used no gloves or even washed their hands after touching their phones. read more

Wingstop - Chicken Wings Near Me - Manassas, Virginia

This is the worst place to come. I got a family meal and they forget to put things that come in the order. They forget the fries. Veggies. The girl taking the order it's so rude. Too bad there's only stars. And there's no negative stars read more

Amazing service, and flavorful wings but what got me is the unique and flavorful ranch that I can not find anywhere else, I even tried to recreate it but just can't! Staff are amazing, polite and professional and friendly! Shoutout to: Angel, Walfred, Wade, they were amazing! read more

Do not order from here. Their wings are not cooked thoroughly, have no seasoning, and are greasy. We tried ordering twice, thinking they were having a bad day or a terrible cook. read more

Great place and food. The GM (AJ) took my order and was fantastic. Very kind and because of him I'll be back. Thanks AJ.

Probably the worst service ever. It took 30-40 mins to cook 15 boneless wings. Would not recommend this location

Just ordered fries and there are many hairs in the fries. Please be careful once you get food from this place just take care of yourself. That's so embarrassing!! read more

How are they still in business? Totally screwed up our entire order. Ordered 8 tenders, two orders of fries, 5 piece tenders and two drinks. Received a 3 piece tenders (a flavor we didn't order), 8 tenders (2 flavors we didn't order), charged for 3 drinks instead of two, two orders of fries (this was all they got right). Hubby asked for a refund on one drink and they couldn't figure out how to refund it. Don't go here. Better places in the area to get food from and if you are insistent then be sure to open your order and go thru everything before leaving. read more

This wingstop was rough man my order took dam near an hour to make . It took so long I had time to go in Tony's and get a order of calamari and that was done before my order over there was and Tony's was packed. Man wingstop you have got to do better . read more

Wingstop - Chicken Wings Near Me - Manassas, Virginia

Customer service is so rude. Food takes so long to come out... waited for 30+m. Doesn't look hygienic at all.

muy buena la comida y el servicio Muchas gracias carol el Ambiente estaba muy bueno definitivamente volvere al lugar pronto read more

i went to this wingstop and they gave us free honey mustard for free asking we rate this place and honestly the food was great they deserve a raise read more

Wingstop - Honey Mustard - Chicken Wings Near Me - Manassas, Virginia

AJ was very helpful and provided great customer service. The wings were great. Would definitely recommend to friends and family!

the service was rude, tables, floor, bathroom & kitchen looked dirty & took 40+ minutes for food to come out. would not recommend.

What I ordered: 15 classic wings, extra crispy, garlic parmesan flavor. They were a great meal! I've had better, but these were just as good as any... They prevail over other wing places in the area. Mid-tier. Decent pricing. Nice and hot on arrival. A bit too much grease... The ranch dip on the side is not like other places, where it's like a paste.. This stuff is like paint thinner... So thin that it drips off quickly, after you dip... Some people like that.. I think it's okay... The skins are nice and crispy if you get them well-done. The meat coverage on the wings is pretty standard size. I've seen bigger.. If you can get past the greasy puddle at the bottom of the container, it's an excellent meal for a boring day! read more

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Honestly if i could give a 0 i would. Not only did they mess up my order but they will completely not refund me at all?? They told us the manager would be there at 7. we waited ( this was at 5pm) just to tell us that we need to come back tomorrow?? Mind you there were 2 managers there alr. How are you a manager and cannot complete a refund at all?? Why are you even there and why do you even got the title if you can't do management crap. They charged us 20 dollars even after we told them it wasn't the correct price but they refused to change THEIR mistake. Only for SOFIA to start getting rude with us because we told her she was the one that made the mistake. Don't ever come to this location, it's straight trash. read more

Very untrained smart ass, disrespectful, tongue clicking, impatient, deflecting, rude jerks ever. I ordered 30 wings with a old bay dry rub. These wings were for a special occasion whereas my mom has terminal cancer. Got the wings poolside, and there was NO OLD BAY on anything. The young lady that answered the phone sounded like she was standing 29 feet from the phone. She did not know how to remove the side order of hot sauce. She told me it cant be done. I asked for the manager, (more tongue clicking) and got some guy on. This guy was blaming me that he could not remove the sauce. He told me if I do that I will have to explain this to my boss. Then he started raising his voice "YOU CANT PLAY WITH THE WINGS" WHAT THE F*&#k ? Wings were a total fail. These kids working this place need to be trained. I want to talk to the owner. read more

Decided to finally give this place a try. I wanted to give them a spin when they first opened however you know how it is when something is new. The flow may not be exact with everyone getting settled in. We decided on a few combos since everyone wanted different variations of meals. The Hickory Smoked BBQ was the bomb!!! Full of flavor and body, it really hit the spot!! Let's talk about the fries. Whether you want the regular or the seasoned you can't go wrong either way! They both have their own features that give your taste buds a little party! If I had to chose I'd probably alternate on each visit. Depending on your level of spice tolerance, the seasoned fries may have you reaching for your drink more than once. I will tell you they were a tad bit greasy but the flavor keeps drawing you back in. The inside is very clean. I was excited they had the fancy soda machine since snagging a ginger ale is somewhat a task, however not here!! Staff was very pleasant and helpful going thru the flavors and combos. I will definitely be back! read more

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Used to come here weekly, love the wings. But after today I'll never go back to this location. Called on the phone to place my order and the lady was rude. Halfway through ordering I asked if it was too late to change the 10 count wing to 15 and she said she will not change anything unless I order online. I said no problem I'll just do the 10 wings. After giving my order the lady said to call back when I'm close and they will start the food. I told her I'm on the way and will be there in 10 minutes. She then states they won't even start the food making process until I'm there. I understand people call in orders and don't end up coming, however that's part of business. If small mom and pop shops can take orders over the phone then I expect a commercial chain to as well. I'll start taking my business to the Woodbridge one instead. I would've gladly paid over the phone. Terrible customer service read more

I decided to order 10 cajan wings for dinner so I called ahead. The employee told me about 16 minutes for pickup. When I got there I suspected that the food was not ready and was going to cancel. The employee lied and told me when asked that the food was ready. I saw them dropping fries and checking on wings in the fryer. After waiting there for a good while, I decided to asked a second time if my order was ready and was annoyed that the employee lied the first time. She said the food is ready, I just have to bag it. I said, ma'am the food is NOT ready if you have to bag. That is not the definition of "ready." She brings my order and I decide to check. When I opened the container it was fries which I did not order. I called them out. She said I was rude and needed to be nice. I said you lied and said the food was ready then gave me the wrong order and expects me to be cool headed. When asked for the manager, she said I don't need to know that. They finally identified one of them (3 of them standing there) as the manager. How she was behaving, I knew she was of no use talking to her. I asked who's above this person so they said I don't need to know that . Then they began to demand i leave or they would call the cops. I doubled, tripled dared them to go ahead and called the cop. I waited and did not run until the cops came. I don't know if they thought they could have pulled that scared tactics on me and think I was going to beg them not to . I waited patiently for the boys in blue and explained the situation. I got the idea to write a review from the cop so here I am. They do not need to worry because I will never again visit that location. The employee is so unprofessional and I don't know if the supervisor/manager is close but they need training. I didn't called them out their names, I was focused on the lies (order is ready, not ready...you were late in picking up your order, wrong order received). Appropriate training would have resulted in the "Manager" stepping in and quelling the issue. But the manager joined in to call the cop. A question is worth asking...if a white woman had walked in there and had an issue with the poor service, would my Spanish speaking sisters be so quick to threatened with a call to the cops? But I stood my ground because I didn't want them to feel that that behavior was professional or acceptable. read more

Now in the space that was formerly the Blockbuster Video store...yeah, remember them? This space has been empty for over 5 years! My first time out to this place results in this mixed review. I called ahead on a Friday to ask questions about their menu...ring..ring 'hello this is Wingstop, I'm Christian, your wing expert'..really...an expert? I didn't say it but that's what i was thinking. I asked what kind of dry rub they have...'ahhh, we don't have any dry rub'...really? No but we do have cajun sauce and then we add dry rub. 'Well, Christian, doesn't that kinda defeat the 'dry' wing concept...his response 'huh?'. I ended up ordering 8 of the plain wings...you can request all drums with an .80 cent up charge...OK, I can buy that. When I got there, Christian and I talked further about the Wingstop 'concept...'we're really about our sauces' he said. OK, sell sauces and throw in some chicken wings for good measure...I get it. After I got home and tried a few, I have to say the wings are not too bad. At about a buck a piece a little pricey...and I'm not even paying for the sauce. If I get the jones for some sauce...and chicken...maybe I might go back. read more

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We ordered 20 wings and 4 batches of fries. We get home to find out they only had put our fries in but didn't even put the 20 wings in the bag.......... yes, it's partially my fiancé's fault for not checking the bag but for the most part it is THEIR fault for committing the error in general. I should have read reviews before even ordering from this location. But to be quite honest there's always a situation when it comes to ordering from Wingstop in general. Not to mention the amount of fries we got... half filled... like come on guys. I'm trying to have sympathy for y'all but it's hard to find. read more

This was honestly one of the worst experiences I've had with an order ever. I placed my order online and went in to pick it up. I don't think anyone is expecting perfection or even short waits for a wing place on Super Bowl Sunday - I surely was not, I am a reasonable person. But the level of absolutely rudeness I experienced was appalling. I picked up my order which consisted of two bags and drove home. Upon arriving at home I realized I was missing half of the wings from my order and a side. I'll admit I should have checked my order before leaving but the placed was completely packed and the last thing I'd expect to be missing from a wing place is the wings.... So I called back to see if there was perhaps another bag that wasn't given to me. The girl who answered the phone didn't even look, she simply said "let me get a manager" and put me on hold. When she came back, she said "so unfortunately we are so busy we aren't taking any more orders so if you'd like you can come in tomorrow for the remaining items in your order and we can make it then." Wait. WHAT. I was not placing an order. My order was placed. I waited like every other customer for my order. Wingstop did not give me my actual order. Wouldn't the right thing be to check and see if it was there and if not, offer to quickly make it so I could pick it up? So I asked this, and she said "well it would be a really long time, like well over an hour so tomorrow would be better." I am 7.5 months pregnant and everyone in my house had their order except me. Tomorrow!? TOMORROW!? What kind of solution is that? So I asked for a refund and ...... She hung up. Literally hung up the phone. I wasn't even rude! So I called back. I tried to call five times for my refund. I was sent to the VOICEMAIL. I will admit, I don't think I've ever called anyone five times but I was absolutely beside myself. No food, no refund!? So I got right back in my car and drove to the store. I asked which person I needed to speak with to determine how I would get a refund. When I got to the desk, another customer was at the cashier and they were telling her that it would be another two hours for her order. She asked the lady how that could be possible when she placed the order an hour and a half prior. They said "we just have a lot of orders." Absolutely unacceptable. Someone should have turned off OpenTable or online ordering or whatever they were using until they could serve paying customers who had been waiting! I asked for a manager and, as if this couldn't get any worse, she refused to come out of the kitchen. I have literally never been more disappointed in any level of service I've ever had before this. For what it is worth, my fiancé helps run a very successful chain of restaurants in DC and if his staff ever treated customers like this he would shut down for mandatory training immediately. Things happen and mistakes occur but there is no justifiable reason for what happened today. read more

Staff is good, premises is clean, food is decent, but the prices are expensive for what you get. Portion to price needs reeled in.

I went to this Wingstop during my lunch break. I am pretty sure I was the first customer of the day. At the very least, there were no other customers in the entire store. It took about 10 minutes for somebody to be bothered with taking my order. He then changed my name to something that was so wacky I had no idea it was mine. I waited 45 minutes for them to call out some other name that was nothing like mine and then an additional 15 minutes for them to respond to my inquiry that the wacky name was actually me and I should have answered them. Then they tried to give me cold food. I rejected the cold food and left. I paid $16 for a cup of soda. I complained to corporate and they sent me an electronic gift card for $5 that is only good if I place the order online which would mean that my food would most likely be cold by the time I got to eat it. I don't know what moron thinks this is okay. If I wanted cold food I would have gone to a deli and gotten served a whole lot faster. I won't be going back. read more

Zero stars if yelp allowed me - staff refused to change a mistake on an order and lied to basically keep from doing extra work. The mistake was that the order was for a sandwich variation for a meal instead of a boneless wing variation. We asked for them to do us a favor and change it, they said 1. It cant be done at all because it's in the system - that's bs because businesses can give refunds and start new orders and 2. that it was more expensive anyway - bs because it's clearly listed on the menu, a sandwich is 8.99 and the boneless wings were 13.99 - they lied straight to my face even though it was there in big bold letters on the menu. I pointed that out to them and they stuttered and stammered and just said "no". I dropped it because, whatever, it's just wings and a couple of bucks but that's horrible customer service. Food was ok, staff was trash. read more

me en canto visitar wingstop sandra y todo el equipo nos dieron la vien benida al restaurant sandra tomo nuestra orden precisa y perfecta sandra es muy amigable y todos el equipo es amigable y muy profesionales me cominico que mi espera seria de 18 minutos y me en tregaron mi orden oportuna y perfecta todo muy sabroso de licioso me en canto todo muy limpio y organizado apesar que estaban muy yenos mi tiempo de espera fue menos tiempo me en camto todo des de la atencion al cliente asta las wings yo selos recomiendo read more

It sucks that the closest Wingstop to where I live sucks Sooo Bad. I have given this location 3 separate times to get it right and I gotta say this is the worst location by far. Just go to Sudley they are much better and actually care about service. Hell even Woodbridge is way better than this location. Seems like the people working at this establishment do not have a manager to keep them performing to company standards. First time the wings were so short I was practically one nibble before cleaning the bone. Second time they ran out of Blue Cheese dressing and instead of letting me know and refunding me for the purchase of sauce, they used store bought off the shelf cheap blue cheese which has no similarity to the blue cheese that Wing Stop serves. Third time I walk in the bell rings. Staff is hanging out in the back on their phones like the last couple times I've been to this location. I had to ring the door again to be acknowledged and I greeted the cashier instead of the other way around. I asked for a special which includes 3 sauces and for some reason every time I go here they always short me on sauce I pay for I don't get it, but I got shorted again this time as well. I would say the people who work here don't deserve to work in food service because they do not care about the customer and they don't care about cutting corners. This is from 2022 - current. Nothing has changed. Do not go here. There is a Wing Stop on Sudley that is 2-3 miles away from this location with better service, food, and will leave you with the Wing Stop experience. This location at Centreville is a disappointment. read more

Customer service 2/5. Workers were nice, but service was extremely slow. Phones were ringing and not being picked up in a timely manner, and took couple minutes until I had someone help me place an order. Wings 5/5. I had two flavors of wings, and they were very tasty. Coke machine 2/5. Not a big fan of those machines, seemed to lack soda in all soda drinks, so I had to go with flavored water. Cleanliness 4/5. read more

Go to centreville Wingstop instead. Ordered online here, confirmation email said it would be ready in 20 minutes. I showed up to pick them up 22 minutes later and they apparently had already been ready for 20 minutes. Fries were extremely soggy and wings were cold. This has never happened to me at the centreville Wingstop. Don't waste your time here, the staff doesn't care about the customer. read more

From what I could taste the base food was alright but, unfortunately, my food was barely edible. The salt levels were out of control. I ate about two boneless wings before I tossed the rest. Look, I'm not the kind of person who tosses food. I can be a very finicky eater, but I'm also I'm the kind of guy who goes "Eh, this is terrible." yet keep eating it because I paid for it, and I'm going to get my money's worth. When there's so much salt it makes the food burn... yeah. Unacceptable. Salt should be an accompanying flavor, not the primary. Of note: I ordered cheese fries with parm sauce. Not only did I not get the cheese the fries also weren't salted. The one place I EXPECT salt and there's none. read more

We stopped in here 12/2 and were not disappointed. Took longer than anticipated but we got the Korean BBQ, Original Hot & Hawaii Classic. Not bad flavor combinations. They were quite interesting and tasty. Their ranch and bleu cheese were a bit bland, but we just used what we had at home. read more

I would recommend avoiding this place. I feel like it's under new management. It's been awhile since I've been to this location (a year?) - but now that I was a close resident I came back right before my New Years "diet" begins. My biggest gripe about this place is two fold. 1) terrible customer service; 2) terrible turnaround time I placed an order on the app on my phone. Estimated wait time "Approx 20 minutes". This was at 3:05pm today. Well, showing up at 3:25pm, I sat there for another 30 minutes before I walked out with my food. There were a couple other people in the place that were not only being ignored, but were frustrated and obviously upset. There was a guy in there who wasn't in uniform talking to the other workers who were being the counter. He seemed to be the "manager" that over recent reviews spoke of. For about 15 minutes he began talking about non-work related stories. Something about Los Angeles, and "once upon a time".... something something. I wasn't trying to eavesdrop but when you actually have him talking in a loud voice in the kitchen, you could hear stuff from the bench by the front door. It was very clear to me that with multiple orders and customers at the counter, the story was more important than the food or the customers in-store. It was 5 minutes of a couple waiting at the register before anyone acknowledged them. Needless to say, it was a terrible 'hour' experience here and I just feel they don't care at all about customers here. So why should you? I left the store at 3:53PM and was 7 minutes away from asking for a refund and walking out. I still will not be coming back. Wings were not up to par. read more

1. ordered online and the food STILL Wasnt ready for 15 after i arrived at my pick up time so much so their "Skip the wait" (mind you there was only one family in the entire resturant when i arrived and one guy waiting to pick up) not super busy at all. 2. only ONE of the 4 people in the kictchen had one glove on (disgusting) 3. The "manager" looked like a customer in a army jacket and jeans and sneakers no indication that she even worked there. 4. the staff was just unfriendly overall 5. bonless wings had very little flavor like they barely tossed them in their sauces. ugh. i love wingstop just not this location. maybe it was a bad day for everyone read more

In the quest to find wings that will knock our socks off, my wife and I landed here one Friday evening. TL;DR version: the quest continues! On traditional bone-in wings, we tried their three "hottest" flavors and one we won't discuss: -Atomic (5 flames) was smoky, sweet and peppery, really more like a zesty tomato sauce. It was the hottest available for sure, but the flavor profile just didn't scratch the itch. -Mango Habanero (4 flames) was a lot of Mango and not enough Habanero for my taste, but if you like sweet as much as, or more than, spice you'll be happy with this sauce. -Cajun (4 flames) was the best of the three sauces. A respectable red pepper/vinegar/Cajun spice blend that hit the spot. We asked for an extra cup of the sauce just to drown out the mistake known as their garlic parmesan wings. The chicken itself was unremarkable. The fact they were a bit over cooked, was looked over because thankfully they were not 50% fat and skin. Not much meat on these bones, but not so little I'd demand a refund. I don't have much experience with Wing Stop, but I swear that someone in the back is diluting their Bleu Cheese with some kind of garlic ranch sauce. It tasted fine, but it was NOT Bleu Cheese. The big surprise here were the fries we had on the side. They were natural cut with lots of skin, good seasoning, the fries really stole the show. I would come back just for the fries, but that won't happen. read more

I stopped in last night - my first time ever at a WingStop. I ordered a 20 piece wings package with 3 flavors and 2 dipping sauces. My order was for Classic Hot wings, Teriyaki Wings and Hickory Smoked BBQ wings. There were several issues with my order which unfortunately I did not discover until I got home. Issue 1. The wings in my entire order were the drummette section of the wing; no I take that back there was 1 piece that was the boney end of the wing. I prefer the plat part of the wing over the drummette and if I had known that I would could get either/or I would have chosen the flat section. I doubt that was the case but it is extremely disappointing to get a complete order of my least favorite part of the chicken much less the chicken wing. Issue 2. Out of the 3 types of wings I ordered I could only identify the classic hot ( mainly by the color) The BBQ and the teriyaki were indistinguishable from each other - not bad if i had only order 1 of them. It would have been nice to be able to tell what was what. I did not taste even a hint of teriyaki flavor which most people would agree is a very different taste from Hickory smoked BBQ flavor. Issue 3 - I ordered and paid for 2 dipping sauces at $0.99 each and when I got home I had neither sauce! All in all my first and probably last visit to Wingstop was not enjoyable! On the upside the staff was very friendly! read more

When I'm craving wings, I like coming here. I normally get it to go due to working. It's a little pricey but I still love their wings here. The lace is clean and the service is great. I always get great service here. I love their lemon pepper and garlic parmesan and with extra sauce I love the fact that they have carrots and celery sticks here too, I always have to have my veggies. This is one of my spots in Manassas and it's right across the street from my shop so makes it very convenient. read more

Wingstop - Chicken Wings Near Me - Manassas, Virginia

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