I was very leery about coming here based in the poor reviews, but I have great experiences at the Sacramento location so I thought I'd give it a try. I ordered online. When I got there I was greeting by a friendly worker and my order was ready, so I was in and out in 10 seconds. The order was correct and the food delicious! Theses fries are the best!! read more

I've always been satisfied with my Wingstop dine-in experiences. However, all of my recent delivery experiences have been awful. Long wait times, undercooked fries (despite requesting them well-done), incorrect drinks, and missing desserts/sauces. My last order was 90% inedible. Definitely much safer to pick up from this location - don't do delivery. read more

The food was acceptable.. the service terrible be prepared to wait a long time orders appear to be completely random You could order online or at the location either way at the same time as someone else they may get their food way before you ... someone could walk right in order and get their food fast ... the ambiance is they want you out of their asap read more

0 stars if I could. Cold fries and tenders were not edible and were wet when I asked for dry. Absolutely trash

I'm a Google local guide level 5, WARNING STAY AWAY! TONS of people waiting and complaining!Also DOORDASH stay away!! Read the bottom for the cherry on the cake. Special words from the general manager. Do not come here it is absolutely ridiculous in some way, either food is cold and the pieces are tiny, service is the worst, waiting time is absurd. Management check your employees out I'll provide the exact time I was there to validate every statement I make. Thursday night April 13 I order online at approximately 755., I wait a while before I drive from the opposite side of Lodi around Woodbridge, get to the store and still wait a astronomical amount of time , and not once did it an employee acknowledge if I needed help, they gave me my order with no receipts stapled to the bag , no apologies for the long wait, I heard the person with the skateboard say that he had been waiting to get help for 10 minutes before he got to order his food, a tall bald, headed man waited on the wall for much longer than I did, all they(employees )did, was call out orders, and pretend that no one was there. Zero smiles, zero eye Contact, zero caring about their jobs or dealing with people., I wonder how they handle the food with that attitude. I'd much rather go to the store and make my own chicken in the timeframe that I waited on this food and I have a larger quantity and better quality minus the driving and dealing with piss, poor attitude. The genius general manager with, I'm sure her rocket science brain, didn't factor in people with the same name, or to leave the receipt on the bag, and tried to insinuate that I have more creative ways of saying "order for Alex". Front employee actually said "we don't care about reviews" when I returned. Bunch of money loss, owners must pay attention to low class management. So here is the biggest crime, I get home I ordered a $40 meal and only gets half of it! Now I have to waste more gas going back to collect the other half of my order! Watch your cameras, and look at the female employee giving me one single bag super quick, how am I suppose to assume they didn't stack boxes to make it all fit. Don't expect anything special from this place, I'm definitely going to post this type of theft and trash customer service on the Lodi community page! If you agree or know someone with a bad experience, like share and hold employees accountable to do better with their actions. read more

Well, I see why this place only has two stars. Been visiting since they opened occasionally, and its only gone downhill!! Just got hung up on by the shift manager,because I was expressing my discontent with the employee that screwed up my order 3 different ways. My daughter had to go back in 3 different times to get the order correct. After all that ,the girl still had had the nerve to give my daughter attitude? If you F#@! Up the order, be humble and get it handled. If you can't handle it you may want to get another job! You may give attitude to the wrong person one day and get your wig split ! #dumba$$ read more

Waited over an hour for the food and never came our order kept getting pushed back every time we asked

How is this place still open? The restaurant is trashed a total mess. Seems like it's just a bunch of kids running this location. It shouldn't take this long for wings honestly... I want my money back but it's already been almost 40 minutes and I'll still have to order somewhere else. Never again! I literally live down the street and came here 7 years ago and it's the same freakin experience. Management needs management and this entire location really needs a dose of Undercover Boss. Save your time and money ... even freakin Popeye's is doing better and that's sad lol read more

I tried to order online but the website wasn't working for some reason. Ive been told the workers usually turn it off so you can't order. I then called them and was immediately put on hold for over a while I assumed they got busy and forgot I was on the phone but NO. I walk in the store and as soon as I walk in it's EMPTY, everyone in the back just standing around talking while the phones ringing. Someone came up to take my order and as the phone is ringing the boy came up and right away said " I'll be right with you". You know what he does ? He goes back in the back to yet start talking to the other employees. The restaurant is a complete mess, trash everywhere, liquid all over the floor. I'm surprised there isn't any roaches or rats crawling around in that place. The fries come out soggy which sucks because the food would be so good if it was cooked right. These kids nowadays don't like to put in the actual work in a job they just expect to get paid and do nothing ! It's a Monday and it's the way it is over there, I can only imagine how they do on the weekend.. read more

messed up our orders and on the app said 20 minute wait but we had to wait an hour for it. didn't even get our flavors right.

The wings were cooked through and warm enough however half of the 20 pieces we ordered (2 flavors total) was dead wrong. They gave us atomic wings, which are the hottest flavor, and not one of us could handle it. All we asked for was Original and Hawaiian BBQ. read more

Horrible customer service long wait no courtesy for customers food was cold waited and 25 minutes for one dinner roll

If u order 20 wings you only get 15 cause they cut them in half n chickens can't fly with half a wing. They are baked so not crispy

I was very annoyed with just trying to put in an order. I am at the counter in person and the guy take a order over the phone and it took a long time for him to get the order in. So later another person a lady come up and talking so fast, I asked her to slow down so I could understand her and so I can put in my order..and I quote, I am too busy to slow down now can I take your order? I took that as being short and rude! Customer service come one let get it right. Bathrooms closed and I had to wait almost an hour for this food. Now to the food, overcooked too hard and seasoned well- but we decided not going back. read more

Was on hold for 10 minutes. I do not know why this happens there frequently. I called them again and they have different excuses as to why they cannot get to the phone quickly. Do better Wingstop read more

Excellent service, and quick times as well. I appreciate the staff working well despite the order amounts coming in, and as someone who has to work and be back quickly, I appreciate being able to place my order, and get back to it. Cheers and thank you! read more

Fries? Soggy. Wings? Mediocre, barely spicy. Wait times? Ridiculously long. There aren't even any trash cans in the building.

HEALTH HAZARD AND BAD MEAT! STAY AWAY! Where to start... I caught food poisoning from here, found raw undercooked chicken half way through my meal, a piece of fry in my ranch (they are probably saving what's left over from the tables) and the place was not very well kept. I already filed a complaint with the BBB, health department and even the USDA online. I am awaiting their response to take things to the next steps in teaching these businesses a lesson who don't give a shit about the public's health. You work with chicken and can make a lot of people sick. I wish I would have read the reviews on this place before eating here. read more

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If i could give 0 stars i would twice we've gotten food from here and twice they have forgotten our orders today we ordered combos and we got no dam fries then when we spoke on the phone to see how they could fix there mistake they hang up worse wingstop ive ever been too never going back. read more

We waited for 45 minutes to get our food. And when the girl brung it out to us she rolled her eyes at us and gave us an attitude. People there have no customer service what so ever. The asian girl with the dog tattooed on her right arm So rude! She's the worst of all. I will not recommend this location to any of my friends or family. 3/27/10 read more

Second visit much better then a couple of years ago. Friendly staff and clean restaurant. Wings were good fries needed more cook time read more

Wingstop - Soda machine so many choices - Chicken Wings Near Me - Lodi, California

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Horrible customer service.I ordered my food at 5:52 and asked them at 6:30 if it was ready in which they said they were working on it. Turns out they lost my order and didn't get my food until 6:50. DO NOT GO HERE!! read more

This is probably the worst Wingstop I've ever been to. I've been here twice and each time it's a 40+ minute wait. Estimates from an online order are incredibly inaccurate. The staff is lackluster and doesn't apologize. Owner is no where to be found. Stay away from this place. read more

Have the worst customer service and don't go the wait time is over an hour for just a simple order never coming here again

I don't quite understand the 2 star average for this place... I have been a fan of Wingstop since they first one opened in Stockton on Hammer and West Lane many years ago. I have been to several locations in both Stockton, the greater Sacramento area and other places while traveling. I was excited when they put one in Lodi. I will admit I was apprehensive because I have found that not all locations are created equal but this one definitely does not disappoint. The wings are on point! And I love that when I ordered them "extra crispy" they actually did it! The wings were perfectly cooked and crispy unlike other locations I've been to where they came out soggy and oily. This tells me that this Lodi location actually changes their oil like they're supposed to. Also another positive for this place is the fries, they cooked them perfectly and put plenty of seasoning on them. I've been to many locations that skimp on the seasoning and that's my favorite part of the fries, its what sets them apart from all over fries. The service was quick and friendly. The restaurant and bathrooms were also very clean. I plan on coming back many times in the future and give this location an A+. read more

Okay, I have been here 3 times since it opened. I think that was a little over a year ago. Every single time I go they have the same problem; their service sucks. Every time I've gone I've waited over 30 minutes for my food when there has been barely any customer in the restaurant. I've tried to give them the benefit of the doubt because I know sometimes restaurants have off days but I've been there 3 times and had the same experience 3 times. Definitely pick another Wing Stop. read more

Wingstop - After waiting for a total of 30 minutes, we finally got out food. - Chicken Wings Near Me - Lodi, California

wish i could leave negative stars. these employees are so rude and just stand in the back talking instead of making our food. the guy told us 15 minutes and we waited almost 40 minutes for all of our food and one of my friends didn't even end up getting her food and got a refund instead. oh and when she asked for a refund they wanted to give hella attitude and one of the girls working said "so i can eat it now?" is that what you were planning all along or something? actually terrible they need to fire all of their staff. the guy who took our orders also tried to not give my friend her change. her food was $15 and she paid with a 20...... he tried to not give her the 5 back. also the place was actually disgusting hella stuff all over the floors and tables. wobbly tables bad quality everything. never go here read more

Sadly I didn't check yelp before going to this place. It's fairly new and as I looked into the dining area I wanted to leave. I was one of four in the entire area and half of the table needed bussing. The edges of the tables were grimy and food handling practices were those of non trained people. It's not the employees fault if they don't know better. I'm about to eat. I hope it's tasty. Sauce on walls and table edge in pic. read more

Wingstop - Chicken Wings Near Me - Lodi, California

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You need to keep an eye on your dude you have working with saggy pants. Keeps on pulling them up then goes back to making orders. Then he made my order without washing his hands and I was missing 2 lemon pepper wings. I also seen him go out to throw trash away and be on his phone while doing so. My wife Jacky also went in last week on Sunday morning and the same African American guy again with saggy pants again touching his hat and pants and cooking without washing his hands. Never going again as long as he is there because no one seems to tell him anything. read more

Just downloaded Yelp because I want to share how terrible my experience was today. I waited an Hour for 6 wings and it was terrible my fires were raw and I've been shitting I probably got food poisoning from it absolute terrible service and the lady that works there (Isabelle) absolutely needs to be fired so rude and disrespectful to the customers saying oh I'll fix your order "sorry not sorry" I thought you were Breyer Wingstop an absolute joke read more

I had the best service ! I experienced great customer service from estephania and the staff ! Great location & fast

It took awhile to get there, but this Wingstop finally found its feet. To be honest, it already got there at least a year ago but I never felt like writing an updated review until now. To be clear, I'm not giving a good review score to this Wingstop (or any other fast food restaurant for that matter) because the food is spectacular or anything; it's because they deliver on the promise that they'll satisfy your particular craving in a reasonable amount of time. I hardly ever deviated from ordering boneless garlic parmesan wings and a couple of Atomic Wings. They finally got up to speed with the other Wingstops: they dump an unhealthy amount of parmesan in the garlic parmesan wings, and the atomic wings are spicy and not just a bunch of vinegar. Their seasoned french fries are actually pretty good as well. As long you order in advance (by calling, going online, or using the app), it usually takes 20 minutes to get your order ready. Depending on how busy it is in there, ordering them in-person could delay them by 10 minutes or so. When you're going to Wingstop, you know what you signed up for. That's all I ever wanted. read more

gave me food poisoning. i know it was the food cause that's all i ate yesterday and now(today) i've been puking and using the bathroom to much. read more

2nd time going here. 1st time, too salty. Thought we would give them one more try. We live close by, ordered online around 3:30 so figured we could get fresh hot food, nothing that sat under lights or waited around. Noted the time it would be ready and left to pick it up. It was ready when we got there. Sitting in a bag. It took two people to place an order ahead of us, several problems with their card. The person I was with mentions to the person handing out orders that our bag is right there, could we have it. She says when she is done helping the other people placing their order. So it's sitting there. We wait. Finally get out food and on the way to the car check the fries, Soggy, wilted and lukewarm. Got home and the chicken had a nice flavor, but it too, was just warm. She could have just handed us the food. read more

Bad service. Third time messing up my order. Will not return. I was on my lunch break and ordered a 10 piece bone in wing's. I ordered 5 garlic parmesan and 5 Louisiana rub. I have 5 min left to get back to work on my 30 minute lunch. I get to work my garlic parmesan was plain no season just fried wings. I was very upset. I was starving was only able to eat 5 wings and I had to wait til I got off work to drive back and they refunded my money back. read more

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Mild wings over cooked taste burnt dry mild sauce is only on the bottom wings they didn't even toss with flavor. read more

Wingstop - Chicken Wings Near Me - Lodi, California

Worse customer service ever!! Never made it to order anything. The girls that work here are snobs and have very bad attitudes!! No thanks!!! Never again!! read more

Trash i ordered some boneless mild wings i got bone in wings without any sauce nothing just parmessan like cmon now fries werent even seasoned read more

i ordered last night around 6 pm and i had time to take my dog on a walk and take a shower and when i got there around 7 they said they still needed about 15 mins which ended up being around 30 mins so if your gonna order here make sure to give them a 2 hour head start read more

Shoulda drove 25 miles the other direction. If Only I read the reviews here first. So unprofessional and un organized. Some girl set the order our order on the table, someone else immediately grabbed it. She blamed me that I "didn't hear her" and asked me what I wanted. Well, the order would be a great start... they still forgot to put 1 item. Won't be back. read more