This place is run by a bunch of bums. I ordered delivery through their app and was given plain wings with no seasoning. Called them, they said they ran out of that sauce. I asked the lady why they didn't call, she said it was DoorDash's fault. But I ordered through your app...? And you're the one making the food? She wouldn't help at all and said I had to go through DoorDash even though they had my number and could've called to ask if I wanted a difference seasoning. Wouldn't recommend this place at all. They seriously stole my money. I'd rather go to the Stockton location read more

Great service fast and friendly food was fresh and good Restaurant was nice and clean inside read more

The food was great. Piping hot, super tasty. The dipping sauces made the wings explode with flavor. The service was excellent. Our cashier was informative. We sat outside and a very considerate employee brought the food to us. Pleasant experience. Will go again. read more

I have been to quite a few Wingstops from Stockton to Sacramento and this location in Lodi is by far the best. I have come in several times and I'm always greeted by Caitlin. Caitlin is very polite and professional and she is super sweet to my kids every single time we come in. My order is always fast and the wings are crispy, fresh and delicious. The restaurant is very clean and well maintained. But the reason I will continue to come back to this location is due to the excellent customer service. I live in Elk Grove and I'd rather drive to Lodi which is 20 minutes away then the Wingstop that is 5 minutes away. I would highly recommend this Wingstop to anyone wanting great wings, fries and customer service. read more

The food is great the bad side of it is that their employees are unprofessional, instead of paying attention to the customer's order they get distracted and start fucking around in the kitchen like if they were back in elementary! read more

Just when I thought service couldn't get better, long day at work decided to order wings online. Order was ready, on time and with the right sides and dips. When I got home dinner was excellent. Hubby prefers lemon pepper, I like original. I think what really impressed me was my order was ready, I paid and still the manager, Matt checked on me in a busy restaurant to make sure order was right. Great service. Well set up for customers in this crazy time. read more

waited over an hour for doordash to bring me my order ( no big deal, used to the wait) only to realize that instead of the 8pc lemon pepper wing combo that i had ordered i instead got an order of fries with the wrong seasoning, (again no biggie, just the seasoning) opened the box and noticed instead of wings i got a box. of. CORN. waited over an hour, tipped the dasher well, only to get the wrong food. manager bryan said the best they could do is put my name down and i could get the food at another date/time. i went to get my order today and when it was brought up to me i was under the impression the whole meal would be replaced so i asked the employee if there was a drink with the order and she says "nope just the wings." im sorry but if you're gonna mess up my order and tell me the only fix is to come back at another date & time for it then i'd at least expect the meal to be replaced. first & last time giving this location my business. obvious lack of common sense and customer service. read more

Ordered online. 20 piece crispy. 10 original and 10 lemon pepper. Showed up 22 min after ordered. Long line out the door. One person taking orders and that included phone orders which were first before the people in line who actually drove there and waited for a long time already. So waiting in line for about 10-12minutes to pick up something I ordered already. There should be more staff taking orders and a phone or online pick up line. My wings were rubbery. Not crispy. So unhappy with this wing stop. read more

The staff is extremely disrespectful. We got chicken nuggets instead of chicken strips. I could've gone to McDonalds for that. She was rude about it. I would not recommend anyone to come here. read more

actually do not come here, i came here with me an my 3 friends, first of all there were only 2 people working, one of the workers (Isabelle) had the most attitude, they messed up our orders 3 times, some of our wings were in half, the wait was about 40 mins, while i'm writing this in currently shitting my brains out, with my friends texting me, do not go here, buffalo wild wings is better read more

Ordered a wing pack or whatever, fries were COLD and damn near not even all the way cooked. Chicken was mostly dry

Would give a 0 star if possible, bad customer service and terrible food, extremely small portions compared to other Wingstops, Im assuming they're just being cheap?? Tenders were as small as Chicken nuggets, could've just gone to McDonalds if that's what I wanted read more

First of all, the drink machine was completely out and didn't honor any sort of refund. Along with the the fact that they didn't mention this prior to us purchasing the drinks. Not only this, they provided no napkins for us to stay cleanly, this meal was not only wrong but the employees showed extreme reluctance to provide a caring experience for us as customers. Also, they fucked up our order and did not redo our order in a timely manner. Overall, we spent about an hour waiting for our food on top of drinking water out of soda cups we paid for, with zero napkins and zero customer service, I am proud to rate this Wing Stop a zero out of 5 stars. read more

Will not becoming here again! None of the employees were wearing gloves and were clearly touching my food. Gross !

I came in around christmas with my family and the guy who took my order was so nice and had a great personality I could decide what would feed us all and he helped me decide what to eat and went beyond customer service thank you Johnathan for your great customer service definitely need more peope ot there like him read more

If you love to wait then come down to this Wingstop! They love to be understaffed and it seems like it's a chain thing where Wingstop employs rude people with no type of skills whatsoever. Not busy at all, I order on the app to ensure my food was ready upon arrival. Turns out there are only two workers and I'm told it's gonna be an additional 30 mins AFTER I paid. It's been a total of 40 mins so far now. If I can give you a great recommendation, save your time and go to Buffalo Wild Wings. read more

very bad service. we waited over an hour to get our food. how long does it take to make wings?? just wondering... ...it also took 30 minutes to get ranch horrible management read more

I have been coming here since it opened and you never know what you are going to get. Sometimes it's ok and sometimes it's gawd awful. We prefer Firewings on Lower Sacramento Rd in Lodi, but they were closed the last time so we had no choice...we got multiple wings in a $100 order which still obviously had feathers on them. How can you toss wings in sauce and not notice that the wing has feathers? Well, no one noticed. They refused to fix the problem in any way. I guess the manager was more interested in making out with her Tinder date than taking care of us. We will NEVER, EVER eat there again. Obviously the owner does not read these reviews or care about his business. He really needs to clean house and have a consistency in freshness and wing size. We also have gotten incredibly sick from there a couple years ago. The feather incident took the cake though. Eat at your own risk. ‍Thank you. read more

Like the wings but the wait time sucks. Seemed like the order was placed when I got there. What's the point of ordering online then? WTF.

Waited for 45 minutes for 15 piece wings!!??!!?!? Who does that, this place does! Don't come here guys if you plan for a quick eat.

The customer service at this location is absolutely amazing! I will continue to drive farther out of my way to order from this Wing Stop. Thank you for another great meal! read more

So, tonight was the third night I tried going here. It was also the third time they got my order wrong. Forgot my potato salad and the garlic parm wings had zero flavoring on it. They also skimped on my wings. I got an 8 combo but only 7 wings. The lady ahead of me's order was also wrong which made the wait even longer just to pick up my order. I won't ever try going here again. I'd rather drive to the Stockton location or just do without. read more

Wingstop - Are these garlic Parmesan? Cause they look and take like flavorless bs. - Chicken Wings Near Me - Lodi, California

Today we came in, and we've already have a few bad experiences here, they've messed up our large take home order before, anyways today we came in and got dinner, and our "server's" was Raquel, and she was extremely rude when taking our order, she gave us a lot of attitude, we ordered a simple order, and she was totally rude to us and acted like she was annoyed or something. We weren't rude or had a difficult complicated order. This bad service from her makes us not want to come to our lodi wing stop, and we were so looking forward for this to open. I'm sure they will go out of business soon, with service like this continuing. Food was great! Not worth the attitude you get for paying them money. Lol. read more

Did an online order, came in paid, waited for 20 mins and the young never called our order. Mind that there's been a bag sitting in the Shelf since we've been there. The girl didn't care to call out my order. Terrible service read more

I've been to this Wingstop a few time now and when it first opened it was great. The owner was in the restaurant each time I went in and was on top of the daily operations. It seems that now he has trusted it to be ran by his employees and the service has gone down the hole. A couple of weeks ago I went in to this location and the men's room was out of soap. I had to ask 3 times before someone came out to put more soap in the restroom.To make matters worse is I witnessed an employee enter the bathroom and exited after about a min or two so naturally I assumed it was to add more soap. I walked in after him to wash my hands and it was still empty. This means that the employee went to the restroom and went back to work without washing their hands thoroughly. It wasn't until about 5 mins later that it was finally refilled. I went in for lunch today with 2 coworkers and we each ordered 6 piece meals. It took 30 mins to get our food. When we ordered the place was almost empty, Several people ordered after us and they all got their food before us. I asked the young lady working what was taking so long and there was no apology or anything. read more

I was a little worried and surprised after reading the previous reviews. My Wingstop experiences had always been great at other locations. Luckily my experience was as good as ever. I placed my order online and picked it up with ease. My food was ready and hot! All the classic Wingstop flavors you'd expect. Atomic was especially hot and flavorful. After a few wings, I felt a beed of sweat on my brow. Lemon pepper was zesty and delicious. Hawaiian was sweet and tangy. BBQ was BBQ (for my uncreative kids). I will be back soon for more flavors. Living in Lodi, I've always been disappointed with no good wing choices. Pizza place wings just don't cut it in my book. Wingstop is now in regular rotation moving forward. Go get some wings tonight! read more

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Horrible service!!! I'm only giving that extra star just because of the good chicken. Does it really take 25 mins to make some chicken?!? Common now!! Why would they HIRE individuals who talk to each other while customers are ordering/waiting? Just staring at the one dude holding a broom for the past 5minutes at the same spot. If I was the manager, I would fire them all then have the manager fire their own self. SUCH A RELATIVELY NEW PLACE WITH HORRIBLE SERVICE I GUESS THE BUSINESS NAME DOES HOLD UP TO THEIR NAME, "WING STOP and don't ever come back, cuz our service $u@&?! read more

Fool Me once, shame on me...fool me 3 times, I won't be fooled again! Its a shame when a place that serves good food has such bad service, for example when one orders food, they are told a general time frame for when there food will be ready. ie; your food will be ready in about 10 minutes, not so bad right? I tell myself the food is so good waiting 20 minutes would be worth it but when it creeps up on 40 minutes waiting for a super simple order of chicken wings one starts to ask themselves where things went wrong for such an establishment. This has happened more times that I'd like to admit and If I calculate the time this place has wasted of mine alone, not including friends that have had similar experiences its time to move on and either make your own (who wants to do that?!) or just drive out of town for better service. read more

Just finished eating here. The additional star is for the wings. They were really good. However, it took about 30 min to get 15 traditional wings and there were omly 2 other people. Then, our order was wrong and the fries and butter roll were old. Finally, just like the other yelpers mentioned, the customer service was pretty bad. Not very friendly. They looked upset if anything. Probably won't go back unless I'm not paying. read more

Wingstop - Original Buffalo & Lemon Pepper. Not overcooked. Perfect. - Chicken Wings Near Me - Lodi, California

Not very happy with the food I received here. I placed an order online (which by the way, told me there was an error after I submitted my payment info, so I had to call the business to make sure they actually received my order because the money had been taken out of my bank account already) for 20 boneless wings to go. The boneless wings were no bigger than a three year old's pinky finger. Seriously. I wish I would have taken a picture. They looked like they were crumbs left over from a bucket of popcorn chicken, no joke. They were really overcooked and dry. I also ordered fries, which were so soggy with no flavor. I did choose the normal seasoning, but these had no flavor at all, unless you consider old greasy and overcooked a flavor. When I arrived to pick up my food there was nobody else in line. I walked up to the counter and the girl was on the phone with a customer, no problem, so I wait. And I wait, and I wait. She has walked to and from the register more than a few times without even acknowledging me. Finally another staff member who was leaving walked by and stopped beside me and asked the girl what was going on. The girl replied something about the phone, and then finally asked me what I needed. I told her my name and that I had placed the order online and she asked if I had paid online too. I told her yes. She finally found my order and then proceeded to tell me I owed such and such amount then realized her mistake and said "Oh haha, just kidding, you already paid!" then walked away nervously. Maybe she was new, I don't know. The employees weren't rude and the customer service was okay, it's just the food here is awful tasting and not worth the money. If there was a Buffalo Wild Wings in town I'd def. choose them over this place. read more

Wings were great just like at all the other wing stops out there. I will definitely be back. Close to home and great taste. Keep up the good work. read more

Wingstop - Have any kind of soda u want (almost ). - Chicken Wings Near Me - Lodi, California

I love wings. I love wing stop. But the lodi one has lost the flavor of wing stop. I been here a few times but they are so dry. There not sauced real good like the stockton stores. I hope they can change that cause k live down the street. But i will drive to stockton just to get my fix. And when i came to pick it up. They forgot to make my fries. Please fix the sauce and make them just a little more crispier. read more

Wingstop - They are more lighter than the pic. No flavor at all - Chicken Wings Near Me - Lodi, California

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Although the employees were nice, the system was really bad. Online orders were waiting forever for their food. Some lady was waiting and finally walked up to the counter and said she was there waiting over an hour, they lost her order. The food was gross. There was no napkins only paper towels. No trash cans to pick up our trash. However the soda machine was cool. I gave 2 stars bc the employees were nice. read more

First of all, I placed an order through GrubHub so that my food can be delivered. They're food is so greasy it soaked the bag and my food spilled all over the place when I pulled it out of the GrubHub carrier. They should invest in some plastic bags or even line the bottom of their paper bags with butcher paper because that's a common mishap with taking their food to go. Secondly, my fries had no seasoning at all and were soggy as can be. I paid $50 for a meal and it was a waste of money, I was very unhappy with my order. read more

Horrible service!!!!!! The food is good I love wings stop, but the employees and their customer service is horrible!! They mess up my order all the time!!!! I really don't know why I keep coming to his location every time I decide to give them one more chance they fuck it up!!! Driving to diff location from here on out!! read more

Wow.... they are literally out finding the chickens to pluck and cook. I have never waited so long for food and then my fries were soggy and I asked for extra crispy. Why complain now they may go to Idaho to get more potatoes! Ha ... if you eat here be ready for a looong wait and they were fully staffed !!! read more

No blue cheese, no parmesan on my fries, and you dont know what flats Only means. Mango habanero I stead of Hawaiian. I hate mangoes. Etc get your shit together. read more

Fifth time since they open Food has always been good but today the service was the worst experience I ever had, especially with the manager (Ashley). She was rude and show no experience as a manager, she made a big deal and didn't wanted to take back an order of fries but at the end she endup returning the money from her tips. I recommend to drive a little bit and go to a different location! read more

This Wingstop seems to be a hit or miss based on location, staff, or maybe just the time of day. For the amount I'm paying I expect much more consistency than this. I came here for the garlic parmesan bone in and some boneless BBQ chicken before and both were extremely dry and disappointing. I ended up preferring the fries over the chicken which were mediocre at best. The garlic parmesan chicken tasted more salty than garlicky. Sauces are a must, but the ranch and Bleu cheese were very runny. The tables and seats were dirty so it took away from the experience overall. I've had good wings from here before, but I'd probably go to firewings up the street or try another Wingstop location instead if I want to be sure I'd get a more positive experience. read more

Terrible service . You people don't know how to problem solve and make your customers happy . I've worked in customer service and I'm usually very understanding but no you guys are ridiculous . Will not be coming back here read more