This photo here just goes to show the incompetency of the staff at this location... I didn't want to evaluate much more, but in order for this to be posted as a review I have to add on to it. For people that have lived locally to this location the past few years know that they closed, reopened and we all probably had high hopes only to experience the same poor service. I still enjoy the wing special on Monday's during football season, but they need to hire better staff. read more

Wingstop - Chicken Wings Near Me - Detroit, Michigan

This was the absolute worst Wing stop experience I've had. No one at the counter when you walk in to greet you or even ask "what can I get you". Music blasting with inappropriate music. Lobby full. It was 4 team members here at the time btw. The light skinned gentleman with dreads in barrels was extremely unprofessional. He didn't seem like he wanted to even be there. Didn't see one smile on the face of any of the staff. They used profanity amongst each other that could be heard by customers in the lobby. The thing that tops all of this was the fact that I ordered on the app, waited 30 mins and then when I came in with my app confirmation that said my order was ready, I was told that my food wasn't ready in the most disrespectful way " it ain't ready yet " is what I was told. When I asked why is the app saying that it's ready, the guy with the dread completely ignored me and just walkers to the back. I heard the same thing with a lot of other peoples orders as well that were waiting. Customer service was complete garbage and they need a complete new staff. We spend money with the company and this is completely unprofessional smh. read more

every time I got to this wing stop it's always long wait and they never taking order in Store I went in light skin you g lady with glasses asked did I have a ordered not hello or with a greeting I said I wanted to place a order she say we not taking no more orders in store online only and it's a hour wait I say ok I will order online but I didn't see corn online under you sides menu she say ok I'm not sure why not I say ok I wanted to order corn also but not showing online on sides can I order that because it's not on line she shout out we not taking no instore orders I say ok ima go order online I wait a hour she get smart steady saying ok ok then stated Sumin smart til her co worker a young man as I walked out very unprofessiona. read more

Terribly slow service for food that ain't that good. Expect to wait 20 or more minutes after your food was supposed to be ready.

forgot my food terrible service never ordering online again... This is good food but slow workers and sloppy service... I'll order in person never online DONT ORDER ONLINE. read more

Tonight I tried calling for 20 mins and no answer. So, I raced over because it was going to be 11:30 and didn't want that to be an excuse to say they are not taking any orders. I saw the 2 star rating so I was kinda expecting the worst. Well, I got there and was greeting with a locked door and the manager asking, "what do you want?" Now, I am a business owner and if any of my employees, came at a customer like that, I'd have a talk with them. Not acceptable. Then, I was told that they ran out of chicken. Wing Stop yall have one job. One job. Get it done or close it down. read more

My food is always fresh and accurate when I come here for a snack. Everyone is so nice, always greet you when you come in. Whenever I order wings I have to order extra ranch on the side. read more

Terrible. Cold food. Soggy everything. Tiny dried out wings. I've had good experiences with Wingstop in California where I live. This one is just a disappointment. Don't waste your money here. read more

New ownership & menu here. Everyone is so polite& friendly. I really like the mild wings. Very tasty & fresh read more

I wish that I could give this location a zero. They are literally the worst when it comes to getting your order correct, being timely and having edible food. When they inevitably go out of business I won't even go to whatever replaces them. Don't go here if you value your sanity or tastebuds. The food is always cold and you hate yourself right after. read more

Wingstop - Cold and soggy. Like eating centipedes. - Chicken Wings Near Me - Detroit, Michigan

I went there to receive my Birthday offer of free seasoned fries. The guy who took my order was very rude. I show him a picture of my birthday coupon from my cell phone. He then goes to the back. Then tells me usually a print out of the coupon is required. I look at my coupon and do not see where a print out is required. I probably would have ordered some wings to go with it. I decided not to because of his attitude. I will not be back. read more

TERRIBLE SERVICE. I ordered online at 9:25. I get to the restaurant at 9:45 only to be told she didn't put it in the computer yet. I am then sitting in the restaurant waiting until 10:08 before they give me my food. I watched 2 people who ordered after me get there food before me. They are unorganized and are terrible with customer service. No apology no update no attempt at making the wait or situation better. Get new employees or a manager to watch the situation and handle it. read more

First time there... Loved how it had a bar feel to it... It kinda reminded me of a toned down Buffalo Wild Wings.... I was very impressed by the customer service. We went the day before yesterday and 2 young girls were on staff. Their customer service skills ON POINT. VERY FRIENDLY and made great flavor suggestions. I had the Louisiana Rub... (I think) it was rub something and I had a garlic parm one. DELISH!!! The pop machine is one of those fancy ones with over 100 flavor combinations. Sweet! My normal self just got a Dr. Pepper. Lol. Wing Stop also have beer/wine........can you say WINNING!!! The speed of service was great for dine in and considering they cook the wings to order we got our food pretty quick. I will definitely be back. read more

Absolutely the worst "fast" food restaurant I've ever been to. I've never seen a place where no one seemed to care about their job, I waited 50+ minutes for one of the smallest options they have, the restaurant was gross,the food was not very good, and there were only like 5 people in the restaurant in total. Don't go here, go next door. A full McDonalds line will pop out a large meal for you before these guys get to your order. read more

I ordered a 10 piece wing on 4/18. Not only did it take over 30 minutes but when I received them they were the tiniest wings ever. TERRIBLE EXPERIENCE read more

Wingstop - So small - Chicken Wings Near Me - Detroit, Michigan

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Cannot recommend this place at all. Yes, the service was fine... but I have a real problem with their math: 6 wings should mean 6 wings. To me, wings consist of two parts. Wing Stop breaks wings in half and counts each half as 1 wing. So when you order "6 wings", you really get what most people would consider 3. Are they good? They're fine. They're okay. They are absolutely nothing special. There's no basic fried wing. Just lots of rubs and spices which they hope will make up for the lack of quantity. It doesn't. I've given Wing Stop a chance... I've gone twice and that was two times too many. read more

Really a 3.5 I'm unsure if I can attribute the pros and cons of this Wingstop location to whether or not it is owned by culinary aficionado and Wingstop franchisee hip hop star Rick Ross. For better or worse most decent Americans love us some chicken wings - if not than I don't know why B-dubs is so "successful" - so I do get carry out from Wingstop on the regular. And it comes with the good and the bad. Good - the wings themselves are crack addicting. Sauces are delish. They have a Coca-Cola freestyle. Bad - they are stingy with those side portions -- except for the fries but probably because they are soggy. They've been known to f@&$ up an order -- so check your bags on the way out. I swear they raise the prices every month cause my bill always seems higher and I get the same combo each time. And do call ahead unless you want to be waiting around for 30 minutes watching NBA basketball. Overall I roll with these guys. And they are truly nice kids that work there too. read more

Cool interior aviation theme too. Awful music though, unless you like old R&B and soul; I do not. read more

Wingstop - The chicken is little but it's pretty good. - Chicken Wings Near Me - Detroit, Michigan

Chicken is much better since it reopened, customer service still sucks. Called to place an order. I asked if it would be cheaper to purchase chicken and fries separately instead of the combo, since I didn't want a drink. The representative was totally thrown off, so I said I would look on line and call back. When I called back, I guess she wanted teach me a lesson. She put me on hold. I changed out of my uniform, took a bath( to be fair, it was a quick one) got dressed, drove to wing stop, looked in ( as I suspected, no one in line, so wtf?), backed into a parking spot, and then she finally clicks back over. By now, I'm heated , and I feel like she was just being an a$$ so I opted to go elsewhere(City Wings) read more

Wingstop is my new favorite restaurant and it helps that there is one within 10 minutes from my home. I ordered online and the wings were right on time. The cashier was really friendly, had a great attitude, and was really efficient. read more

Love my crispy wings with the Louisiana rub! Unique flavor and it's my favorite. The leftover is heated up well in the toaster. The original hot is also good and not too spicy. Fries are fresh and and got good flavor. read more

This was nasty my food was cold I was on hold for longer than 5 mins!! Had to wait 40 mins just for the food to be cold!! And my veggies were nasty and slimy and brown ! How does that work? Won't ever come back:) read more

The customer service was great, the facility was very clean, and the food was super hot and fresh. I tried several wings and an order of fries; however, the fries were disguisting. The fries had a sugary taste to them and they were too dark....eww. The chicken was the BEST and cooked well...I think that my favorite may be the Louisiana Rub Wings. I typically go to Hooters for wings but looks like I'll be swinging by this restaurant more often. read more

Wingstop - Chicken Wings Near Me - Detroit, Michigan

Don't waste your time, wings are soggy, wait time is ridiculous, staff has major attitude, such a disappointment. I'll never go back to this location!!!! read more

i had sworn off this place. but, i love wings. they closed for a while and re-opened with apparently different owners. so, i tried again. the customer service was alright in the beginning, but not that great. the wings are good, so i started going again. then, the weird stuff started happening again. order online for a coworker and myself for lunch, get to the store, and they demand her credit card and ID for her order. this is not anywhere on their website, and you would only know if you had been in the store before. apparently this store decided to make that rule on their own. they eventually gave me her order after trying to tell me i needed to drive back to my work. not so bad, i figured i'd try again. then ordered again. they gave me breaded boneless wings and i ordered regular wings. i called to explain and ask for a refund, the manager refused. she only would give an in store credit. she assured me it would be under my name and number. i order today, tell them about the credit, the manager says we will take care of it in store. get there, and she says there is no credit. she could have told me this over this phone. i paid, left, and will never be back again. still messing everything up. also, their employees are super rude. love, juston read more

I went to this place and was not pleased. There were only three people working and only one was wearing a uniform. The cashier was wearing dirty jogging pants and a dirty gray t shirt and lets not forget the rindstone covered skull cap. Her 4 year old daughter was in back washing the fries until she got bored and starting running around the store. Mom yelling at her while taking orders. Im happy to see more restaurants like this in the city but we must demand the same professionalism that they demand in the suburbs. read more

this place is a grease dump. Pretty sure every surface is covered in an inch of old fryer oil

Today I had a serious craving for some simple chicken strips and honey mustard. After two stops at the nearby Petco and Meijer, I thought I would be on the verge of satisfying my craving at the Wingstop in the same shopping complex. Boy was I wrong! My girlfriend and I walked into the store and stop at the counter to place a take out order. The only acknowledgement we received was a hello from the cashier as she counted down her drawer. We waited for her to finish her count while the rest of the staff looked over at us but offered no help. The staff sang along to the song on the sound system and even turned up the music, but still offered no help. The store manager came up front to collect the drawer but still we were ignored. After 5 minutes we left the store as two customers walked in. Once I was stewing in the car for a second I went back in to confront the manger. This time she acknowledged us but when I informed her of lack of service she seemed indifferent, but the staff that was singing was quickly taking the order of the two gentlemen that walked in after us. After this situation I will never return. I am always looking for a good take out spot but this will never be one! This store needs to focus on more customer service and not the impromptu karaoke sessions! read more

Their internet and phones were down, but it didn't stop us from trying WingStop for the first time. As soon as we arrived they apologized about their phones and online ordering being unavailable and thoroughly explained the menu. We got there during their 50 cent boneless wing special which is featured regularly on Monday's & Tuesday's. We only had to wait about 12 minutes for the food to be ready and we tried three different flavors: Hawaiian, Hickory Smoked BBQ, and Original Hot - All of which were excellent. Their customer service was top notch as well as their wings and they're open till midnight! Very comparable to BWW without the bar scene and high prices. read more

Ok so wing stop is one of my fave places to go for wings , far better than bdubs but this location sucks, the girl who took my order had the worst attitude in the world, they didn't have anything , the pop machine didn't even work! TERRIBLE read more

Wings were small and tasted freezer burned. Service was very slow... Called order in with a 10 minuet time given. Arrived 15 minuets later and had to wait an additional 25 minuets for order. Will never ever ever return. read more

Worse place ever, no ice in the soda machine, so u need to have them to go to the back to get you ice, also cooking vents not working, so cooking smoke everywhere, I'm really hungry only reason I stay to eat even tho I don't think they should even be open till they fix the vents, we may stay here for a bit to eat and go but the employees stay here all they and breath this stuff all day, not healthy!!!! read more

Worst service I've seen at any establishment. It's as if employees have no respect for anything, promptness, correct orders, friendliness, etc. I honestly hope the place shuts down so the employees can get a job someplace else and learn basic job skills. read more

This was my first Wing Stop experience. Oh my, what an experience. There was only 1 person working. She was ringing & cooking. Her hair was a hot ass mess, I could barely understand what she was saying, totally unprofessional. The floor was sticky, the coke & tea machine were of limited flavor variety, & the straw dispenser & paper towel in the ladies room were empty. I ordered the garlic parm strips. I was expecting a sauce but it was really just drowning in grated parm. The fries were good tho. I stopped here b/c I was in the complex. Can't say I'll return... read more

This location of Wingstop is the worst location I have ever been to. The services is a solid 0/10, the wings are also a 0/10, the only decent thing they have is there sauses. The Wings seem to always be super over cooked or super under cooked. Every time I want Wingstop I try to order from here, but I end up with the same result. These slow ass, stink fucking workers act like they have no common sense, and well maybe they don't. read more

Me and my wife stopped in today for a early meal and after experiencing a rude cashier we then proceeded to sit for 35 minutes in a smoke filled dirty restaurant while watching cashiers and manager joke and laugh while customer a friend of there's drank a beer we then decided to just leave... I ask for a refund and after standing for another 5 min they decided to do a refund which because I paid with a credit card is going to take 7 days to get my money back... Stay away from Wing stop on eight mile in detroit read more

First time trying this place today I have heard a lot of stuff about it but just have never tried it out. I have to say it was horrible, they advertise fresh made wings, which mine were not they were old and burned. The chicken wings had hardly any meat in them and they tasted horrible because they were old and burned. The place was also pretty dirty and so were the employees. I would highly recommend to avoid this place entirely. read more

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I love love love boneless wings! This place is at the end of my street and for some reason it took me a long time to try them out. I finally did and I was very happy with the service, atmosphere and taste of my food. I tried smokey bbq and Hawaiian sauce. The pop machine is pretty sweet with just about any flavor you could want. My only gripe (I always have one) is it's kind of expensive and the wings are on the smaller side. Not crazy expensive but count on at least $10 a person. Will I go back? Yes I will. read more

If I was able to give them a zero star I would. By far the worst customer service and the worst chicken I've ever had. The store smells horrible of burnt oil. Orders sitting out on the counter for half an hour to 45 minutes. First time I ordered from there I ordered online and when I got there the food wasn't even started gave them a second chance, Next time I ordered lemon pepper wings and waited an hour. People were coming in placing orders and getting their food before mine. I will NEVER order from that wing stop ever again. I will drive to 12 and Dequindre which is further away. read more

I love Wingstop wings. Always have, always will. However, this location needs a change in management, and some general customer service training. While my last encounter here was fairly painless (but not really enjoyable), I had the misfortune of witnessing a situation between customers and staff that seemed to require management involvement, and there were none present. At least none who were willing to identify themselves. I am sure I will continue to visit this location, but the minute I have a bad CX, Im gone. read more