Its so ridiculous how the food is always cold, im not sure if its cause i do carryout but even then i come in the store before its even ready which cancels that out, they say theyre waiting on the fries and somehow the fries are still coldish its getting asburd. im always unsatisfied & not to mention they skimp you out on the mango habanero sauce meanwhile they drown my bbq wings. ridiculous read more

Been to this location a couple of times and the food has been pretty good. I will say though they have forgotten a few things in my order that I payed extra for which was annoying, but we are only human. The place is pretty small inside I think they only have 3 tables to sit at. They are always busy, and usually take longer than 15 mins for food to be done. I actually waited 45 minutes a few weeks ago after ordering online. So order ahead of time if you're in a hurry, but if they are super busy it may take long.. The service has been a little off when I've gone in. I think it's because of how busy they constantly are, and how understaffed they are. So a few extra employees would definitely help. Wings have been great every time I order some of my go to's are Louisiana rub, lemon pepper, original hot, and Hawaiian. Oh and the cheese sauce is yummy with French fries. read more

Horrible customer service! First of all, when I entered the restaurant no one greeted me. No one was at the front desk and all the workers were just staring at me and laughing and talking amongst themselves cursing. They were telling each other things like "foo get outta my f-en way". Finally a dark skin tone young female came up to me and said " name?" She did not even greet me or anything. Then simply walked away and then I still had to point out that my order which was just sitting there. Another employee crossed her path as I was pointing out my order, and that employee told her "foo you're on my f-en way" and she left my order and just laughed. Then the other girl with colored hair grabbed my order and ripped the receipt of the bag and threw it on the counter and didn't say anything to me and instead laughed and continued messing around with the other employees. Not an establishment I would like to comeback to. Staff needs to be replaced ASAP or this restaurant will not make it. I will be making a formal complaint with the corporate office. read more

I ordered a mix and match bundle and got all boneless wings my husband was pissed after his long day of work as he likes the wings with bone in. We paid 10$ extra and didn't mind waiting for our right order as we were already waiting an extra 10 minutes after the time it was supposed to be ready which was 40 minutes total. read more

According to Wingstop this is their bbq boneless wings. Where is the bbq??? Do better wing stop. Don't be stingy on the sauce. read more

Wingstop - Chicken Wings Near Me - Delano, California

I have visited this location on 2 occasions, and both times, the wait times have been extensive. I understand being understaffed, but if this has been the complaint for this location since it's open, then there's a problem. The customer service is not great, some training is needed. We were missing an item on an order after waiting 30 mins dining in and when I approached the staff, the employee showed her what maybe her shift lead, and her response was "what about it". As I was still in front of them, of course, I pointed out we did not receive it. There were no apologies or explanations that we would get out. The food was okay. The voodoo fries were way too salty. We dined in, and there was trash under the tables, and the tables hadn't been wiped down. read more

I'm so very upset went to wingstop order a family meal with family took over 35 minutes (but that wasn't even the issue )for a dine inn... Order over $60 when getting order fries were cold at this point I wasn't even mad...all I want was a replace of fresh fries this coworker refused to replace them.. she says I had eaten them does this look eaten.. she needs to go take a customer services class or something!! Bad service Delano Wingstop #2004. read more

Wingstop - Bad service this coworker need to take a customer service class learn how to treat customer. - Chicken Wings Near Me - Delano, California

Any Wingstop I order from I always order flats well done. And as you can tell this Wingstop doesn't know what well-done is. read more

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Worst Wingstop I've ever been to. The staff is rude and the food is terrible. I got sick after I finished my meal. Don't ever go to this location. read more

I ordered ahead of time and got there at the time the app told me which was from 15 to 20 minutes. When I got there I went up to the register asked for my order and the lady on the bigger side(not trying to be offensive) told me another 15-20 minutes or less. I came back in 20 and stood in-front of the register to ask about the restroom because my sister needed to go and I was standing there for around 10 minutes with no help until that same worker gave me my food and said "if you want your food in 2 minutes, order less food" which is such a b*tch answer after waiting 30 extra minutes than expected for my food. Never come on time expect an hour wait if you order more than 1 combo. 0 stars read more

The wait time is insane they estimated my online order for 16-21 min and my order wasn't done.. I asked the employee there she said they were bagging my order so I waited. & when they called my order it was over 35 min wait. I reached into grab my order when the employee set it down and she pulled it from my hands and ask what my last name was? Is there such policy to roughly pull an order from a customer when I already had confirmed my order with the other employee prior. Definitely would never go back there again. read more

Given the benefit of the doubt that they just opened about a month ago. I was really disappointed in the fact that, 1 I got a piece of chicken no bigger than a dime and was counted as a whole piece. Second I ordered garlic Parmesan fries which were just bland. I probably won't be back for a while to give them time to get better. read more

Wingstop - Chicken Wings Near Me - Delano, California

FIRST OF ALL!!!!!!!!!!!!! They didn't give me my ranch.. and they had terrible customer service. They also, were extremely rude towards me when I let them know that they messed up my order. I asked for buffalo wings and they gave me some bbq sauce wings. IM ALLERGIC TO BBQ!!!! so disappointed. Lwk the fries are bussin tho. read more

The worse wing stop I've ever been! Everyone is just standing around playing around. No one is actually working! I waited 50mins just to get my order! Management really needs to step in! Place was dirty. Horrible customer service. Workers are rude and have no manners! If I can give it no stars I would. read more

Great food, bad service. Seems like a hangout spot for the workers where they ignore you and talk while you wait at the counter until their conversation is done. I almost feel like I am bothering them. This has happened on multiple occasions. Again great food, but bad customer service. read more

The three girls working on saturday april 6 at night were talking, gossiping, didn't even notice the costumers that were waiting for their food. one girl (the one with the untoned dead bleached blonde hair) looked at us while we were waiting for our food and continued talking. they also forgot to put FOUR of the sauces we ordered into our bag. FOUR SAUCES!! forgetting one sauce is bad enough but FOUURRRR ??! that's ridiculous and i want those girls FIRED. and also my fries were cold. read more

Extremely long wait time to place and receive orders. Their machine did not accept card payments. Only take out available, as the the only two tables are occupied by a bunch of waiting customer. Very rude employees. read more

Their service is horrible, don't recommend this place. Took about 2 hrs for 12 wings lol look at all there bad reviews before you make a decision to eat here. read more

Poor attitude from the manager. she was very rude. and we ordered first at 11 am took an hour to get our order out.

Every time I dash from these guys something is always wrong. Tonight was the last straw for us. Cold undercooked chicken! Nah we good on all that read more

If I could, I would give this place 0 stars. This place has the WORST customer service ever!!! The young lady with the black curly hair and black glasses needs to be retrained in customer service. Our food literally took almost 40 mins to receive and when we got it, the fries were cold and weren't filled up i like they should have been. When my sister asked for a new batch, the curly haired girl in the black glasses said she would have to recharge her because they were half way eaten which was a lie because it wasn't filled with the fries like it should have been in the first place. She made it seem like she spent our 40 minute wait peeling the potatoes by herself in the back. We also had to ask for napkins and paper plates. Her and the other worker kept coming out with their cell phones probably taking pictures of us and talking crap. I DO NOT recommend this place to anybody. Their customer service is terrible. And they need work on their manners and friendliness. 00000STARS. read more

2 bawbbb shettttt!Love ëm so much ! LEMON PEPPER DRY RUB DA BEST ! shit gets me right!

Disappointed. We were looking forward to this opening, got there there to pick up our food & we're told they were only taking cash. Huge inconvenience, a heads up would've been much more helpful. Food was cold. read more

Food was nasty when we got it Not wings you would want to eat soggy Fries were nasty af had too much seasoning There customer service was very bad took over 1hour to revive our food and it wasn't even busy at all Ambiance setting character of the place was the worst dirty floor restroom was nasty flys all over that place Eww 0 stars if I could Some nasty shit read more

If I could I would put zero stars, they took almost a hour longer with my meal I ordered online. Workers seen a line at the register and ignored it. There was multiple people waiting for their orders longer than me, and they were there before me. read more

Good food. Pretty efficient although, typically when I go in there's usually some sort of drama going on between customers.

This place is a joke had us on hold for over an hour. Seems to always be the problem when ordering over the phone. Better off going somewhere else read more

went to this location and the lady with glasses said it was going to be a 45 minute wait I told her it was fine and I needed a moment. She kept asking me if I was going to order after I told her I needed a minute. She was continuously being rude and very difficult. I understand you may be having a hard day but don't take it out on the customer. read more

Service was horrible didn't receive all my food I go back in ask for it and get told they can't do anything about it. I check the wings and unsurprisingly was not seasoned at all. I do not recommend this spot at all. read more

The wings were super greasy but that's okay. I was attended by a really nice little boy named Arsen/Arson? He had great manners! Nicest person i've ever had attend me there. Keep up the good hiring! read more

I walked and was greeted. Nice people and was encouraged to enjoy my meal. Inside was pretty clean. Good food, Michael, Ashley, and Jazmin were nice. read more

Been here a few times and every time it has been good! Definitely order on the app to save some time waiting. It's good to have a Wingstop in town. read more

15 bucks for a 10 piece bone in with soggy ass fries and. Wings are small, fries like I said were soggy,. Better places in Delano for wings

My experience was horrible, asked the worker with a neck tattoo up front a few times, how long the wait was going to be just to get yelled at to "wait", mind you I had been waiting for 2 HOURS!!! I understand working at fast food can be stressful but he had no right to be so rude, and disrespectful when I was being patient and polite. After our long wait we just got told that they didn't even have our order in the system, and as if matters weren't bad already when we did get our food, it was under cooked. I've never experienced such bad customer service, I would not recommend this place to anyone. read more