This Winsgstop Is the GOAT n Bakersfield, IMO I don't have to write a really long review about this wingstop No other ones stand a chance when it comes to management,the crew as well as the final product and the quality they put in every order, also the speed of the staff getting your order as soon as possible when you are walk-in. Wings are always, hot & super fresh tasting and the fries.I don't even know what to say about the fries.They've done something to them that is way different from the past, And these fries are a hundred times better than they used to be.These fries are now hot, thick & crispy. The establishment and its 2 bathrooms are always clean. read more

Wingstop - Favorite wingstop in bakersfield - Chicken Wings Near Me - Bakersfield, California

Placed an order for pick up of lemon pepper wings (all flats) cooked extra crispy and an order of Korean barbecue wings. We ordered the meal so they came with fries and a drink. The wings were perfectly crispy just like I requested and had great flavor. I also tried the mini corn cobs, which were deep-fried and crispy, then tossed in butter, garlic, and Cajun seasoning. The corn was really tasty, though it had a bit of a spicy kick. Service was quick and our wings were ready for pick up in 15 mins. Overall, it was a good experience and everything was satisfying. read more

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staff is very hard-working and courteous super busy everyone is helping someone else out so they can better serve. Their customers always greeted with a smile. read more

Every once in a while, I will get a craving for some wings or tenders. This is my typical go to, since I absolutely love the mango habanero wings, dunked in their ranch , then dipped in cheese sauce. Freakin' heaven! Their fries are also excellent. The only downside to this location is the fact they consistently get an item or two incorrect, or forget a side. Some of the seasonings or sauces look similar to the others, but when you bite into it, it's not what you expect. Always double check your order before exiting the building . read more

Where do i begin, it is WAY too loud the minute you walk in the door. They have two different music playing at the same time. The young lady who took my order could not hear us, we had to yell at her just so she could hear. The cleanliness of this store is questionable, with sticky floors and less than hygienic looking counters. The young lady at the front register was very friendly and had a smile on her face. Emma-Leigh was the best thing about this visit. It was so loud we could not hear our name being called. The food was subpar and not worth the discomfort we all had. Needless to say we will not be returning. I hope Emma-Leigh finds a place worth her time. Not a bunch of food for almost $35. Definitely not coming back. read more

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The food was delicious. The only thing i would change is the sandwich. They need a different bread. The bread reminds me of high school chicken sandwiches. solid 7.9 10 PC Bone In. Chicken Sandwich. Will Be testing out the tenders next visit. read more

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So disappointed in the service, I went in to order wings. Nobody was able to ring me up for another 30 minutes until the manager comes back from his break because no one else has his number to sign in on the register. read more

I'd definitely recommend Wingstop if you're wanting to try some delicious food with various spices/flavors for wings, chicken tenders, fries, and more! We absolutely loved the flavors and the quality is absolutely on point!! Plus the ranch dressing is delicious. Personally recommend the "Voodoo" fries, the Mexican spice for the chicken tenders was great as well! Their "Hot" (Buffalo) wings were delicious and not too spicy! read more

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went here for lunch the other day and was actually pretty surprised! Their wings are a lot better than a lot of other places. Prices are pretty decent for wings. Also, the corn is so yummy to me. What really makes it feel worth it is when you order a family pack or a bigger bundle if you have a big group. They're online ordering is also super simple and they were fast. read more

Placed an online order, I did NOT think it would only take 15 mins for my order 6 boneless (4 Korean bbq, 4 Louisiana rub) they lwky ripped me off since it was mostly batter but NEVER GO TO GOSFORD LOCATION I LOVE THIS ONE, FREE ranch too!! read more

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I am absolutely disgusted by this!! THERE WAS FEATHERS ON A TRADITIONAL WING.I haven't eaten wing stop in years because of how worrisome their reviews are. Wish I could give them zero. I finally craved it today and as I'm eating I see the feathers attached to the chicken wing how disgusting not to mention the wait time was well over 40 minutes. Close this wing stop asap!!! read more

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Food looked good , service was good , but the problem was as soon as we ate it the food instantly made us sick. Not sure why when our food was served it was served pipping hot and done I'm not sure what happened but we couldn't even eat our leftovers. We had to throw away about 30 dollars worth of food wish I could get a refund read more

This is the worst wingstop I have ever been to. It's even pointless to submit a review through their survey. I've been here a couple times because I've given them the benefit of the doubt but after the third time I had enough. They got my order wrong then the manager laughed at me over the phone only because I called about a missing wing. The owner should reconsider hiring new staff. read more

sooo kail and i ordered the boneless meal deal (four different types of wings and five of each!!). we ordered the mango habanero, hot honey rub, hawaiian, lemon pepper wings, and then celery and carrots on the side. the hawaiian flavor and hot honey rub flavor were my favorites. hawaiian was perfectly sweet and so scrumptious and flavorful. other three were also delightful and i defiently recommend. tho mango habanero was very hot for me. kails turn!! The hot honey rub and lemon pepper popped off. the hot honey had a really nice heat and seasonings were perf :) there ranch slaps too we had two of them (thankfully) and we finished them offff we ordered the food on uber eats and it was prepared and delivered way quicker than the app stated which was a pleasant surprise :) read more

Wingstop - boneless wing meal and veggies - Chicken Wings Near Me - Bakersfield, California

Theres a short hispanic shift supervisor or whatever she is, BAD service and bad orders. Always getting orders wrong and they be acting funny when you return the food. NEED NEW MANAGEMENT AND STAFF ASAP!! DONT GO HERE. Workers are teenagers that wont take their job seriously. read more

Service was mediocre, soda machine had no ice and was mixing different drinks together, soda that did work was flat and wings were cold when we picked up at the designated pick up time. Other customers seemed displeased as well over frustration with soda machine read more

Apparently you don't get sauce when you buy $30 worth of wings. I went to the counter to ask for the sauce that I thought they forgot. They said it's $1.50 for a cup of blue cheese. I said I didn't want extra but that I hadn't gotten any. They said it didn't come with it. I told them no one told me that at the time of ordering. They said I had to pay. Manager did not apologize for the misunderstanding did not offer anything other than "you have to pay for it separately" no one was helpful or understanding. Just petty. And it seems to be just how they run things here, as I was upfront trying to get one cup of blue cheese, person came back in saying that they had gotten the wrong size drink. They had ordered a 32 ounce and got a 24 ounce and the employee demanded to see her receipt before they would give her The correct cup. Just very petty. I like the wings, but I'm not coming to this store again. read more

Absolute worst location. Orders are never correct, staff is not friendly, unsanitary location. Do not order delivery because your order will not be correct and they will not offer any refunds or discounts unless you BRING YOUR ENTIRE UNEATEN ORDER IN FOR THEM TO LOOK AT IT. Management did not care whatsoever. Ridiculous. Will never go to this location again. Three tries was enough and they screwed it up every time. read more

The good: Excellent wings (most of the time the wings are a good size and cooked to perfection, along with great flavors like lemon pepper and mango habanero. The fries are also good, but the store could be more generous with the seasoning. The bad: I give my recent order a 1 star because my online pick up order was missing an item, which I suspected was the case during pick up and brought it to the attention of the staff member that handed me my order. Instead of checking, he told me it was in the box with the chicken which I was compelled to believe. I only confirmed the missing item once I got home, at which point the store wasn't picking up and going to voicemail. The missing order was a side order, but I'm not a fan of the staff not checking when I asked about the potentially missing item and instead giving me false information for an item I paid for and didn't receive. read more

Food is usually really good. My fav fries and wings and oh the ranch of course. The only thing that throws me off at this location is the service. The girl at the front told us immediately when we walked in that it was a 40 min wait. We hesitated but ordered anyways and she looked really annoyed that we decided to stay to order. and I kid you not our food was ready in well under 10 mins. Don't make people feel like they shouldn't order just because you don't feel like taking orders. read more

Wingstop - Chicken Wings Near Me - Bakersfield, California

So this just gets worse, I reached out to the company website to let them know about this disappointment of a visit and they instead of contacting me to see what the issue was, they try hushing me with a FIVE DOLLAR gift card to their place. WHY???? WHY!!!! Seriously why in the heck would you even bother! Taxes alone on my order were more than $5. WOW, you guys really don't care about solving issues because you still have customers. It's a damn shame. read more

Absolutely horrible service. Online orders are an hour+ behind schedule, and the staff is giving attitude to people who are understandably upset. They offer no apology, just a literal " you're just gonna have to wait" I won't be back, and I encourage others to find alternatives. read more

They always make mistakes when you order online, and they purposely leave out parts of your order and say they forgot it yet do nothing to correct it. Half the time the food is cold, the drinks are watery, and the management is rude. The manager Susana in particular has a negative energy. I also know ex employees that can confirm these ALL statements. DONT go here. read more

This is the second or third time we have ordered from this location. Once we got home we realized the order was incorrect. It wasn't a huge order just two meals. One was ok and the other was not even close to what was ordered. After waiting an hr and coming home to find the incorrect meal it was very disappointing. To make matters worse we attempted to call several time and phone was not working. We don't live as close to this location so driving back and waiting and another hour for the correct order wasn't possible. read more

I come here every few months and the soda machine never works. There's never ice, the soda is always flat, and when the soda actually works, it's the worst tasting soda you can get. This isn't like a one time, bad experience type of thing. This is a regular issue. I always try and make it a point to not order a drink but the meal deals are cheaper and it makes you select a fountain drink. read more

My daughter was very happy with the service here. Food was made to order; though they didn't have my raspberry soda selections like other Wingstops. Will definitely go back! read more

Horrible customer service !!!!! Ashley the cashier was very rude and this is the second time she had been rude and with an attitude toward us in particular. She should not work in customer service if she can not treat her customers kind! read more

Wingstop - Bad customer service - Chicken Wings Near Me - Bakersfield, California

Second time this has happened. Ordered 30 wings with 3 different flavors and when I picked it up all 30 wings piled on top of each other. They use to come in different boxes. I think we're done after this and the past issues we've experienced. Tired of the stupidity read more

Wingstop - 30 wings 3 different flavors in one box - Chicken Wings Near Me - Bakersfield, California

I went into the store to make an order on Super Bowl Sunday - needless to say, it was pretty busy! After getting home, I realized that my order was mixed up with another customer's, so I took the order back. When I arrived and explained what happened, the super awesome manager, Ralph, apologized and did not hesitate to remake the whole order. Great customer service! 10/10 all around! read more

Ordered food at 8:30pm got my food at 9:55pm. 3rd time this store has either messed up the order or extensive delay. Inside dining hall had 8 people max. I showed up at the estimated time food should be ready and still waited 20mins mins. They need better communication and organization. Poor leadership shows. read more

Negatine 5 stars if that was an option. I've eaten at Wing stops in several states, and this, by far, is the worst, and I'll never go back. Not sure if they are pre-cooking wings and warming them back up as orders come in, but it took less than 10mins to get our food. Any other time it has been a minimum of 14 mins, and I don't mind waiting to get fresh hot wings. They were cold and just nasty. The French fries were not fresh and soggy. We thought we would try the chicken sandwich, and it looked and tasted more like a piece of cardboard soaked in grease and spices. The bun was hard, and we didn't even attempt to eat it. What's the purpose of having tables and chairs when no one can use them. The floor from the soda machine was so sticky and had not been mopped for a while. Learn how to cook, or you'll keep losing business. read more

Came here and had ordered well done and everything was so soggy. I then noticed that I didn't even have my full order in the bag. I went back and asked for a remake and told them it wasn't well and I was missing 12 wings and some Hispanic Lady with tattoos claimed "I made that order I know what was in there". I repeated that they were not in the bag and she finally said she would remake them, making me wait 20 more min read more

Well.....It's pretty obvious why this place has SO many 1 star ratings! Only 2-1/2 star average. So right off the bat I probably shouldn't have expected much! This was my first time at Wingstop and sad to say it, but I won't be back. If this is what their company represents, I can't see how this place is even a thing!!! So here we go.... Downloaded the app because it popped up when I was looking up the address. Thought this would make it easier. I ordered the food and it told me it would take 16-21 minutes. Yeah, strike 1, not even close!!! When I arrived, it was already 3 minutes past the quoted time. Wasn't greeted for a while, just standing there wondering what to do! Eventually I was asked for my order and I gave my name for the order and was told it still wasn't ready! 16-21 minutes actually turned into 45 minutes just waiting. For the first time there, I decided to try items from social media that were highly rated. When I finally got my order, the wings were already mostly cold because I overheard that they last minute had forgot part of the order. Strike 2. Who wants cold food. Next, I ordered and noted on the receipt, I'd ordered half regular wings and half boneless wings and I only received regular wings. I wasn't that miffed with it, but it wasn't what I ordered!!! So now I got cold wings and 1/2 wrong?!?! Really already strike 3!!! Most places don't have three strikes on their first attempt! Oh wait, there's more....Food was SO overly cooked that it was really hard to eat. I've had WAY burned Chicharrones from a crappy Mexican market that were less hard than these wings! EVERY single bite was burned throughout! So strike 4! I usually give every restaurant a second chance just to see if they were having a bad night, but WAY no!!! This place has horrible service and horrible food! Won't eat there again! My money it to valuable to waste it here! Sorry, but pretty sure it's why this place was empty during a dinner time period! Be surprised to see it make it much longer. P.S. restaurants are ALL mostly back to regular capacity now after the worst of Covid, but this place literally had 20 dirty ratty tables/chairs taking up more dining room than they had dining room available! There was only 4 tables available to the 8 tables and 15ish chairs they weren't using in the middle of the room with a hand written sign saying not to touch the dirty nasty tables/chairs they refused to use!! Whatever, sorry but I'm out......Good luck if you choose to eat here, you've been warned and get what you get! read more

I am a regular customer here at this specific location. Up until today, the food was awesome. Chefs kiss! However, today in particular there were several things not right with my order. 1. One of the ranches tasted old, and it looked a little curtly. 2. The corn was not seasoned the way it normally is. As a matter of a fact, it was not seasoned at all. Maybe a new hire cooked it idk? 3. Workers did not have a friendly and happy faces. 4. The cheese cup was not filled all the way. I hope the next time I go, it is a much better experience like the ones before. I did like how they gave us extra wings, thank you! read more

We were a Walk in. While trying to search the best deal for the $$, no help from staff taking order...giving suggestions of what deals were available ect. Did hear the deals when I had to call to advise that half my order was missing. Called and was given the Shift leader. He said the best he could do was me to come back to the store (10 miles w/ gas at $6.49 a gallon) and he would correct whole order and give gift card. Note the time here.(934pm) Food is good but politics when they make the error...customers pay the price!!! After returning to the store the general Manager "Jayden" Said his shift leader was wrong and the only thing he could do was give me the food I was missing. No gift card. Nothing for the inconvenience of me having to drive 30 extra miles. Nothing for his shift leaders miss information. And No fresh food that was given. POOR POOR POOR customer service. Will NEVER give Wingstop my business again. I work every hard for my $$ and to be treated so poorly my the person they choose as a manager or as he said it "just following store policies" I will spend $$ where I am appreciated!!!! read more

I'll say this first, I LOVE Wingstop. But this has to be the worst Wingstop location in the world. I've been here about 5 times because it's the closest location to me, usually I'll drive further to go a better location. Literally every single time I've come here, I've had some kind of issue. Today we ordered delivery from the app, and for the first time ever, they actually got our order right AND for the first time, it was on time (whenever I schedule a pick up, they forget my order). Problem was, the wings were dry as a bone, crunchy to the point it almost hurts your teeth to eat. They overcooked them to high hell. On top of that, there were only 4 flats in an order of 20 wings. There was 16 crunchy meatless drums. Even worse, we call in to tell them the wings were burnt, they asked how many we ate and said if we want new ones, we have to come in to return the burnt ones, they'll only replace the ones we haven't taken a bite out of and they won't offer any sort of refund. Obviously when you split wings everyone's gonna try at least try 1-2 before realizing they're all terrible. So while the family is waiting to eat dinner, I have to tell everyone to stop eating because they won't replace or refund the full order and I have to drive 10 mins to get new wings. Another thing is, when you go to the store itself, it's a bunch of high school kids working there blasting uncensored hip hop. Yo I love me some hip hop but this is a family restaurant and I wouldn't want to take my kids here. Overall, skip this terrible location. Go to literally any other Wingstop in Bakersfield or the entire world and you'll be happy you did. read more

Frankie thanks. Made our special night even more special with efforts and just being plain nice. We really liked the restaurant's atmosphere and your helping Ashley at the register as if it was just the right thing to do at the right time. You didn't get overwhelmed and stayed the course. Ashley was very patient while honing her skills taking orders. We appreciated her sincere efforts. God bless you and your crew Frankie. :). read more

Food here is hit or miss on quality of flavor due to the Goldilocks Principle, but my order is pretty much right and on time typically. These five stars though are for managers Isiah and Dion. Made an order online and it turned out this location was closed day of pick up. Got the run around from others about getting a refund, but once these guys were involved they owned the problem and got it resolved. They took care of it politely and quickly. Much thanks and appreciation to them both. read more

They said 10 minutes and it took like 1 hour and I said give me my food and they were like wait 10 minutes it's soo bad don't come here

We orderd over 150 wings for family dinner Super disgusting wings full of feather not cleaned well tasted so saggy and nasty I'll never be going back there ever again or order from them read more