This is by far my favorite location Service is always good and wings come out fresh every time. District manager and staff are very friendly, and great people overall especially compared to the liberty Hill/leander location. I'd rather drive here than eat at the one over there... read more

This is hands down the worst service I've ever received at a takeout establishment. I ordered at 5:15om for a 6:45 pm pickup. It was a small order, too: just 20 wings and two drinks. I walked into the place at 6:50 and was told that my order wouldn't be ready for another 40 minutes. She offered me a refund. I was aghast--we are hosting a party and the wings are the central thing--so I didn't want a refund. So I asked her "so if I come back in 40 minutes, my order will be ready?" She hemmed and hawed and then told me it might be 50 minutes. I say "50 minutes? You're sure?" She shrugged her shoulders. It's not just the wild delay in the pickup time that infuriates me. It's the fact that they didn't seem to care one bit that they were failing so miserably at service. No apologies. Just shrugs. This is likely the last time I ever frequent this store. Which is a shame, because I love their wings a whole lot. read more

I went inside to get some wings and there were two people at the checkout who just looked at me and didn't say a word. Not a single word. While I'm waiting on them to say something to me to be polite, they speak to the next three people that came in after me like I wasn't there. It was outrageous. I was so upset that I couldn't focus on the menu. When I finally decided to ignore it and order food, it was obnoxiously expensive. I've had wingstop in the past and it is NOT worth the price increases. Especially not since the customer service is also a nightmare. Don't waste your money. Get wings somewhere else. read more

It's a wing stop joint, so you get what you get. A good size chicken wing, good ranch sauce and the are good. Here the service was ok and food took forever to be ready. read more

Wingstop - 24 pc Family Pack - Chicken Wings Near Me - Cedar Park, Texas

The incompetence of this Wing Stop is insane. My sister works at the nearby bank & says they go through new management every couple weeks & that the regional managers come in & tell her that this store is the worst wingstop in the state that they deal with... Waiting over an hour and a half for a 10 piece online order.. The whole store was in chaos from the customers. They had to refund mutiple different customers because of the insane lack of service & wait times.. I got my order after waiting just for them to NOT be sauced AT ALL & served PLAIN. Manager blamed it on a new employee who was hanging up on customers left & right with the worst attitude. The Buffalo Wild Wings up the road was slightly quicker & even they closed down. Granted still super long wait times. Please just close this store down at this point.. It seems the combo of Wings & Cedar Park just ain't it for some reason. read more

Never had WS so I decided to try and I'm done with this location after 2 attempts. The first time I ordered through their site and the fries I paid extra for were missing. The second time I ordered through ubereats and received only 15/20 of my boneless wings. The food itself was good but I'm not about wasting my money since they can't ensure orders are correct. read more

Aniyah was a total rockstar! Super friendly, quick with refills, and had the best recommendations. Aniyah kept the vibes fun the whole time--we left full and smiling. Can I request Aniyah every time?! the food was amazing too! read more

This place gotta stop hiring people with zero brain cells, every time i walk in here they got like 8 people just standing around actin like im the burden, you decided to work at a wingstop, not me. Also acting hood to a customer is probably not on the wingstop training guide. Second, they don't know how to make food, the drizzle sauce on plain ass wings, I also found hair in my food when I took a bite. Maybe if yall stopped acting stupid at a workplace you wouldn't contaminate the customers food. Wingstop paying people to stand around instead of actually working lol. Don't ever go here, i had a bad experience the first time a year ago and decided to give them a chance, nope. Think the people who work here should get a job somewhere else. read more

Ordered at 2:30pm for pickup at 3:45pm employee told me 10-12 more minutes. 45 minutes later at 4:30, still no order, but door dashers who just walked in continued to get their orders immediately. Will never go to this location ever again. read more

Placed a 30 wing order, although it wasn't ready by the time I arrived they were honest about being behind and owned up to it. I ended up receiving a free drink while i waited, but my order was ready about 10 minutes later. I've literally been ignored and waited 50 minutes from the thirsty chicken who cost double Wingstop prices! so waiting an extra 10 minutes to save half seems worth it. Hiring more staff and expanding the kitchen to meet the growing population of the city would help because other wing places are too expensive hope the owner sees this and decides to make upgrades soon! read more

This is the WORST wing stop ever!!! For the 4 th time I paid for extra ranch and not only did that come, but no ranch at all...when I called to complain, they said "my bad". Never ever again...this is the WORST location ever...don't waste your money! read more

Store manager made this more than right for me. Thanks. Just picked up meal this past weekend it was really good.

At some point this location will need to look in the mirror and recognize the absolute FAILURE of a place this is -- this is from management, all the way on down. Every order we make from this place has missing items. Requests on how to make the food are never fulfilled. Orders are made wrong. Absolutely RIDICULOUS. Just close, already. We'd all be better off. read more

My order is never right they turn the phone off really I'm about to go down there and chew some people out !!! What is wrong with this place

order the 20 boneless deal.. was delivered but bag was open, not fries also been calling for 20 mins but a recording they are helping other please call later.. I WANT MY TIP BACK!! order # 1976251206 read more

This is the Cedar Park location, near the older Walmart. We usually order on line and pick up, but they do have dine-in service. The wings are made to order so wait time is 30 to 35 minutes. But they're fresh and hot and there are is a wide selection of sauces and dips. You can also get plain deep fired wings with no seasoning. I get the Hawaiian wings, and they have always been very good. They feature fresh-cut fries and you get a very generous serving with each order. I like that you can get the fries with seasoning or NO seasoning (which I prefer). The 8-piece meal is a good filling portion of wings and fries. Nothing fancy here, just good wings and fries. I read the other negative reviews, and I've ordered from here maybe 4 or 5 times in the past. I have never experienced the problems others have. read more

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This is the WORST Wingstop I've ever been to. The guy at the counter is clueless. I looked on the screen & it stated my order was ready & informed the guy & he was utterly useless & said it will be ready in 7 mins. 10 mins passed by as did multiple people picking up their orders and I noticed a bag which hadn't moved from its place. It was my order. Don't know how long it sat. Got home to find the driest of food & barely tossed in sauce; inedible to say the least. $80 worth of food down the drain. Never again from this location. read more

Wings were fine once I got them. Preordered a 30 pack, wings only, at 415pm to be picked up at 615. Got there at 625 and was told it'd be another 15-20 minutes. There were 20 people standing/sitting around waiting for wings. Fully staffed in the back, 3 employees standing at the front handling customers. Was offered a free drink and fry. Ok fine but if you order that far in advance there's really no excuse that they should have to wait over an hour after their scheduled pick up time. Didn't get my wings until after 7 and they didn't even make me the fries they offered. So frustrating. Overheard another guy saying he preordered his at 2pm that afternoon. Absolutely no excuse. read more

Let me start by saying this the 3rd time in a row they fucked up my order. I have given them a pass 3 times. But now I feel disrespected. ORIGINAL HOT BONE IN WITH LEMON PEPER SEASONING.... Instead I either get lemon pepper or just original hot. I can ignore the attitude from the young lady at the front. But messing up my order 3 times in a row is crazy Wing prices go up every month.. but for some reason we get the same shitty service. I gave 2 stars cause buddy gave me an extra ranch for the free and the wings were cooked and sauced amazing. Or else it would be 1. Really Hate to bash a business in these times but with inflation up 15-20% I feel a consumer has the right to speak out. read more

Frozen wings, service is really not there, the whole environment is baaaad, never again.

I have to say, Wingstop has provided me with the absolute worst dining experience I have ever had the misfortune of enduring. In a series of three consecutive visits, they managed to botch my order every single time. I am baffled by the sheer incompetence and lack of customer care displayed by this establishment. First Visit: A Disastrous Beginning My first visit should have been a red flag, but I decided to give them the benefit of the doubt. I ordered a simple 10-piece lemon pepper wings with a side of fries. What did I receive? A 10-piece original hot with no fries in sight. Not only was the order wrong, but the wings were also cold and soggy, clearly having sat out for too long. I approached the staff to correct the mistake, and their response was lackluster at best. I was made to wait an additional 20 minutes for the right order, only to receive lukewarm food again. I left feeling frustrated but hopeful it was a one-time error. Second Visit: A Continuation of Chaos Against my better judgment, I returned to Wingstop for a second chance. This time, I decided to order online, thinking it would reduce the chances of a mistake. How wrong I was! I placed an order for a 15-piece mix of garlic parmesan and hickory smoked BBQ wings, with a side of Cajun fries. When I arrived to pick up my order, I was handed a bag containing 15-piece mild wings and plain fries. Seriously? Once again, I brought the issue to the staff's attention, and they seemed utterly indifferent. Another long wait ensued, and while they did eventually get my order right, the food was again lukewarm, as if it had been reheated multiple times. Third Visit: The Final Straw By the third visit, I was foolishly optimistic, believing the law of averages would work in my favor. I ordered a 20-piece mix with mango habanero and Hawaiian wings, with a side of cheese fries. When I got home, I discovered that I had been given a 20-piece original hot and lemon pepper wings with regular fries. At this point, my patience was exhausted. Three times in a row, Wingstop had managed to ruin a simple order. I called the store to complain, and the person on the phone was unapologetic and dismissive. Overall, Wingstop has provided me with a trifecta of terrible experiences. Their consistent inability to get orders right, combined with cold and poorly prepared food, makes this place an absolute disaster. Save yourself the headache and dine elsewhere. ALL AT THIS LOCATION.-Beto G read more

Always not on time. the order said it should be done at 8:53pm but when I get there they said it won't be ready until 9:20. like huh? "we're backed up right now" but 3 of you are just standing around talking. read more

Consistency and punctuality! I very seldom have issues with this location. My order is always accurate and ready on time. The chicken and fries have been prepared exactly the same way, since the restaurant first opened. I usually place takeout orders, but the fine dining area has a couple of TVs to watch the local sports team. Cozy little nook in the 'hood of North Cedar Park. read more

Our experience at Wing Stop recently is the same as a lot of these other reviews. Terrible service and wait times, just ok food. Ordered online - quoted 30 min. Got there at the time our wings were supposed to be ready and the staff working told me that my order would be another 45-50 minutes "due to the nfl draft." So we left and came back in 50 minutes. Got back there and was told it would be 30 more minutes. So, now it's been nearly 2 hours since I had placed the order and still no food. I watched them reprint my order slip to make our order because they said they lost our order. Absolute disaster. Will never order from this location again. read more

Taste like pure cooking oil, supposed to be some sort of hot sauce but taste nothing other than oil

10/10 service. the workers were super kind and friendly and the food came out quick, hot, and fresh!

Worst service ever. If you do online be prepared to wait over an hour. Once I got there they just kept pushing ack the order.

I ordered a 15 piece traditional wing combo, asked for both the wings and fries to be well done, fries were soggy with little seasoning on them when I asked for extra seasoning. Wings had to be cooked more at my house because they weren't cooked through. paid extra for a large coke, the coke was barely full and flat. Do better Wingstop. Definitely a waste of money. read more

The owner, Chandler, apologized privately and processed a refund for the food and frustration. I updated the review to reflect the owner taking initiative to correct the situation and dealing with the matter immediately. Given the immediate action and oversight, I will continue to use the restaurant. read more

Order took about an hour. Employees were waiting around not doing a whole lot. Soda machine was broken so no one could get drinks. Then, a friend showed up and they went outside to vape while a crowd of people waited for food! One employee even told another customer 'sorry for the wait' as he sat on the counter. Concerned wings weren't cooked thoroughly either after waiting that long. read more

Wingstop - People waiting for food after an hour while employees are seen just hanging at the front. - Chicken Wings Near Me - Cedar Park, Texas

Poor management waited over 2hours for our food. THE WHOLE TIME IT WAS SEATING ON THE SHELF! orders were coming out and no one was saying names. VERY lazy employees, manager didnt even handle the situation instead she left. NEVER AGAIN WILL I EVER ORDER AT This WINGSTOP LOCATION. ALL MY FOOD COLD read more

Ordered 15 tenders, 30 wings, and 3 large fries on line which was easy. Upon arrival I was handed an order so I began to check it; however, it was not my order. I told the young lady behind the counter, she immediately apologized. They had handed me the wrong order. They then handed me my order, so I checked it. It was almost correct. The only thing missing was two ranch dips and the veggie sticks. I needed two lemon pepper dipping sauces, which was not an option on-line, so I asked for them. They told me it'd be $3.50 !!! I was shocked but paid for them. Why was I shocked? We ordered the 15 tenders plain, as sauce on the side is not an option, nor can you just order this sauce. The main reason I was shocked was I just spent $72 on food and you can't throw in two dipping sauces ?!?! So minus 1 Star. The staff was friendly, the dining area was clean, the apologized, and the food was great as always. read more

Wingstop - Cajun wings with fries and sweet tea - Chicken Wings Near Me - Cedar Park, Texas

Very disappointed in the location. Placed a $50 order on DoorDash and they had forgot to put my ranch in the bag. Called to try and get the ranch. The lady pretty much told me I had to contact DoorDash to create a ticket to get my ranch. I haven't eaten all day and not having the ranch was the tip of the iceberg. I'll admit I gave her some attitude about just letting me come get the ranch and she completely went off so I hung up. Called back and a very nice gentleman answered saying I could just come pick it up. He gave the phone to the lady and she said no, you have to go through DoorDash. I told her I was sorry about giving attitude and felt she was just mad and making this difficult for me. All I wanted was ranch! I had to send someone out to get ranch and pay for more because she accused me of lying about the ranch being in the bag. I just don't understand why she made it so difficult for me. I asked to speak to GM and she said no, that she was the right under the GM and I wouldn't be getting to anyone higher up. I am a manager and would not be allowed to treat people this way. Poor customer service, and highly disappointed in a place I used to love eating at. read more

Wings are amazing and the service was great too. It does get busy but depends on the time and day you get there. Sunday at 3pm was in and out. And Jeremiah helped us with our order. Jeremiah was very professional and polite. Definitely will be back. read more

No Sweet tea Fountain Drink machine down Under staffed Staff there were verbally and physically stressed out... Felt bad for the staff Food was less than subpar... I won't be eating at this location ever again... read more

I usually never order from here cause they take forever but took another chance. Came to the location for them to say they ran out of wings. So had to wait 50 minutes for my order. Meanwhile the employees are laughing about how they ran out of wings and made customers wait. Never coming back read more

I was just on the phone with this wingstop and I was left on hold for 10 min. Pretty sure they forgot about me. I called back to place my order and when I told the lady that I was left on hold for 10 min, she continued to ask me what I'd like to order as if this wasn't a big deal and simply moved on from it. Totally unprofessional and rude! Going to pick my food up now in about 20 min :// Hopefully it's better than the service. read more

Wingstop - Chicken Wings Near Me - Cedar Park, Texas

I have come here several times to get wings to go and it has been disappointing. Their wings are dry and overcooked to start off. They are also mutilated. I don't think I have ever lost my appetite while eating wings before I got food from this place. Broken bones, bones cracked in half, holes in the meat, and just oddly shaped wings is the result of trying to come here again and again to give them another chance but I think I have finally had enough. The employees seem to be working hard and are friendly but the quality of the food here is just outright disgusting. It takes a lot for me to say this but .. I am not going to come back here. I hope that no one has to go through what we did. This place serves food that is simply gross. read more

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This location has roaches ordered my food and roach walked across counter. Definitely disgusting, workers didn't seem to care they just pushed them across the counter top. read more

Wingstop - Chicken Wings Near Me - Cedar Park, Texas

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Tried Wingstop last week, we placed to go order of 20 boneless wings with three different flavors original hot, Louisiana rub and Korean spicy. Service was good, but wings itself other than salty nothing we tasted, it was a total disaster!!! read more