Done with this place!! I have been here numerous times. However, this is the 3rd time they have dropped the ball. Took my son here tonight after a late soccer practice and ordered us chicken sandwiches. Drove 15 minutes home to eat and both were inedible. The chicken was over cooked and ropey ,chewy and disgusting. I called them after not being able to eat it. I let them know I wanted my money back. They stated I would need to drive down there which would cost me an other half hour. I was willing to send a picture or how about compensation for wasting my time? This is not the first time this has happened btw! The last time was on my son's birthday when they forgot to give me all of my order, making it so I had to drive all the way back and get what they forgot to give me. There was no sorry then or compensation either. Spoke with Nancy at this location this evening and she has the worst customer service skills!! Bye bye won't be back. read more

Wingstop - Overcooked nasty chicken sandwich - Chicken Wings Near Me - Aurora, Colorado

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I don't eat here often because I've had a lot of bad experiences here but today 8/22/25 i had Aaron and Paulina and Lupe that helped me today and they were SOOO HELPFUL VERY friendly. Based on today i would one back. Service was great. My wings were extra crispy as requested. Resturant was clean and great. read more

Wingstop - Honey hot wings and Cajun wings. Also got plain tenders for my daughter with a side of hot buffalo and garlic parm. - Chicken Wings Near Me - Aurora, Colorado

I've had Wingstop in the past, and while not world class by any means it had a certain level of quality you could expect. visited today and they must have changed their wing suppliers because they taste like Tyson freezer wings. not only that but we ordered 16 wings and got 10. Will not be returning again. read more

You guys lied! I usually like to go off the reviews but this place proved wrong. It was excellent service and wings :) I had a craving and pulled the trigger, called on my way home and Guadelupe took my order, she was uber friendly. When I got there 11min later she recognized me and continued to be so hospitable and so kind in speech and mannerism Then I got home and guys, the Parmesan literally snowed on my wings I was soo hungry but had to take a picture for U :) read more

Wingstop - Chicken Wings Near Me - Aurora, Colorado

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I was worried after reading the reviews when I placed an online order for pickup at 4:00 but to my surprise, our online order was packed and ready to go at our pickup time. The wings and fries were still hot with a nice crisp. Everything was full of flavor and didn't feel dry. We ordered the lemon pepper, bbq, and garlic Parmesan. Our favorite was the garlic Parmesan. It was delicious. Maybe it depends on the time you order and how busy they are. We ordered at 3:30 for 4:00 and that's usually an early dinner time for most so it's not too crazy. read more

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I went to pick up my food witch was 45 dollars then I handed the lady at the register 60 dollars then she acted like I had no change to give back to me really trashy for her to steal 15 dollars but she can keep it im pretty sure she needs it more than I do read more

Came in and told them I ordered online and told them my name , Manager guy with grey hair behind the counter said it would be ready in a few minutes. About 10-15 mins go by of me waiting and I go ask again if my food will be ready, the other manager lady who actually knew what she was doing asked to see my order and we realized it was for the wrong place because I was driving by the other one. But the first manager guy made me so mad I had to write this... who tells someone their food is almost ready when they don't even have an order for them. read more

What's the point of letting customers pick a sauce for their wings if they arrive plain, dry, and completely lacking flavor? Extremely disappointing.. felt like a waste of both time and money. Wingstop needs to hire people who actually care about the quality of what they're serving, instead of a crew that clearly doesn't. read more

Ordered a 3pc tender combo and what I got was not tenders.. the last time I got food from here there was no issues but now I don't think I'll ever be back. read more

Wingstop - I ordered chicken tenders not over sized boneless wings... - Chicken Wings Near Me - Aurora, Colorado

For uber eat because I can't leave the house. They Forgot the ranch for the wings. That's a major thing. Which..... its a wings place. I mean be for real. read more

I had an issue where there were 9 wings in my 10 piece combo. I called in to see if they could make it up to me next time, since I already got the meal. If I get charged by the wing, I want to get the amount of wings I pay for. Shawn was on the phone the first time and said he'd take care of me. I called to order about 2 weeks later and spoke with Shawn again, and to my surprise he remembered exactly who I was and the situation. His customer service in remembering me, and what he added to my order was more than generous and made up for the mistake. He really left a great impression that he really cares about the people coming in and ordering. I appreciate everything, and the food is always great! Thanks again!! read more

I ordered on their website, which gave me the option to have my food delivered. I ordered my food at 6:24pm. I gave a $5. Tip and their website said it would be to me by 7:05pm, so I waited, when 7:05pm came and went. I check Wingstops website and now it said 7:35pm. I waited, it came and went, I checked their website again and it said 8:45pm. I called them and a girl answered and first tried to tell me I called the wrong location because they don't deliver. I explained I know where I ordered and she put me on hold and them came back and said my food was there and I could come get it. I went and explained I ordered 2 hours ago and this guy clearly didn't care and said they don't deliver and I must have used Door dash. I showed him their website and he said they use door dash. I explained I ordered at 6:24 and now it's past 8pm. He found my order and handed it to me. He didn't try to order to remake it, refund and wouldn't help me with the fact I gave a $5 dollar tip, travel fee, etc. I would highly recommend VERY to use this location again. If they can't give the very thing they sell, which is service, they shouldn't be in business. I will continue to write on all my other platforms until I get a refund or they close down. read more

Don't even bother going here trash customer service messed up my order over 3 times very rude people

I went in there and ordered a really simple meal. Six boneless combo and it comes with two sauces. And it comes with one ranch and a beverage and your choice of fries or veggies. I ordered a simple order in the gentleman behind the counter, chose to charge me for both of my extra sauces. What is the world coming to when people have to manipulate everything. I came here yesterday. The food is OK. Not too bad. I asked him for a refund and it took them over five minutes to process this. The disrespect of some individuals that are young and uncaring in this world is beyond its reproach. I will never come to Wingstop ever again in my life due to this particular individual in this facility. read more

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Alright, hear me out... I already LOVE Wingstop, y'all. I really have sold my soul for their lemon pepper SAUCE. That's the key to Wingstop for me! An order of bone-in lemon pepper wings with a side of lemon pepper sauce. Yes, I go hard! So, I'm rating it hard! This was my first time at this location and from what it read on the outside... it's a brand new location! When you first walk in, you'll notice how spacious and clean the space is! I was greeted by a young gentleman that was pleasant to accommodate my order! I added a side of celery with ranch, because I'm eating a low carb diet... so Wingstop is always a great stop for me or for anyone looking to live that low carb life on-the-go! I love that the bone-in wings are not breaded! Plus, I love my wings super crispy and that's exactly what they delivered for me today. Everything was delicious and just look at the celery itself! How fresh and beautiful right?! Anywho, I would give my overall rating a 4.5 but it wouldn't let me select that. So, I'm rounding up because my food and service was great! It's just very cold inside of this location and my lemon pepper side sauce was only filled halfway instead of all of the way! It does cost $1.50 for a side of sauce, so I wanted it all! But, my experience was really nice minus the level of A/C being put into the restaurant. I would come back here again and if you're in the neighborhood for some yummy, crispy wings... go here! It's worth it. read more

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Pretty disappointed. Did you guys run out of seasoning? I ordered the 30 pack with 15 Louisiana hot and 15 Lemon pepper, both are dry rubs but can you please tell where you hid the seasoning?! I can't even go back since I was on my way to a friends house to watch the game. Color me shocked when I showed up with these! What a bust. I was so hoping this location would be good since it's closer to us. Next time, I'll go to the one on Iliff. read more

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Too expensive and the girl with red hair was okay, the food took too long, it wasn't correct, and the store was dirty and menu was on the ground. read more

I want to like them because I love Wingstop but it looks like I'll have to find another location. Every time I come in here it's like there's a party or a potluck and workers are walking around eating and not washing their hands when they go back to the back. Not to mention my food was not cooked all the way and there was hardly any sauce/ dry rub on my wings. I will not be coming back.... read more

Good wings and good service. The way that the staff at this wing-stop location treated me was above wonderful and the area was clean and free from trash and debris. I could really tell that they knew how to make chicken wings at this location. read more

I'm complaining to corporate at this point. My order is never right. The people are nice but dang, read the ticket.

I ordered Louisiana rub mixed wings and received wings without an ounce of seasoning on them. This is a newer location but you may need to retrain the staff. read more

The staff here was very rude to me when I attempted to pick upy food, which they eventually figured out they had not made yet. At that point they asked me to wait 5 minutes for my order, but it took another 20 minutes. This was at 8:20 at night on a Sunday, it wasn't busy at all but there were a couple of other people there who were waiting for their food even longer. When the food was finally done they didn't even care that it had taken so long, they offered no apology, literally just "there you go, man". I will NOT be back! read more

This is the worst possible wing stop I've ever been to. The employee that took my order must've been as high as a kite! She handed me my drink twice and after she handed me my drink she asked if I still wanted a drink! Like I already got 2 drinks. Anyways food took way longer than it should've they said 10-20 minutes and it took 45. Would not recommend read more

I was literally joking with my husband, telling him not to order from this wingstop because they're so bad. Sure enough, when our order was "ready" the entire staff was hanging out in the restaurant, not doing anything. Needless to say, our order wasn't "ready". They all got up and started cooking our food. lol! What a joke. read more

Please for the love of God don't go to this Wingstop! This is my warning to you. You'll regret it. I went inside and placed a simple order of 10 wings, fries, and corn. Rather than fill my order, I had to stand there and watch these idiots in the kitchen play around and make wings for themselves to eat. There were no other customers in the place when I walked in and it took them over 30 minutes to fill my order. Whoever owns this Wingstop, I know good help is hard to find but if you're serious about staying open, you need to fire all of the kids you got in there that are just there to play around and collect a check. Hire some adults who have responsibilities and actually want to represent your business well. Otherwise, you might as well close this establishment. At this point, it can't even come close to competing with Golden Flame. I can call and order 50 wings from Golden Flame, plus sides and have my order be ready within 10 min EVERYTIME no matter how busy they are. Please consider hiring new staff and get rid of the kids. read more

We ordered a 50 pack of wings and it never came we called and see if they could remake the order or if we could the driver and we were told there wasnt enough chicken remaining. Terrible serivce and no solutions to the problem. Do better all yall sell is chicken smh. read more

Wingstop - a hand on the steering wheel of a car - Chicken Wings Near Me - Aurora, Colorado

This is one of the worst service I ever see in my life came in waiting for my 10 pc wings for almost 45 min manarger without the phone never coming back again read more

Worst Wingstop I've been to. It was an hour long wait just for them to get my order wrong. The food came out cold, put things in I specifically said not to, also didn't put things I said to put in. Food at restaurants come faster than this place. It's just this location too, every other Wingstop I've been to was a cool 15-20 minute wait. read more

forgot my ranch and a straw which is like?? cause how am i gonna order extra and you forget it

I got my wings raw as helllll, & the customer service was nothing good at alll. The guys who work here are so nonchalant.....

The reason for my rating is Kwahn and her friendly, pleasant, professional, and efficient service. Thank you, looking forward to my next visit. read more

will never eat from any of your franchises again. It's evident the corporation as a whole is cutting corners on meat quality. The wings are inhumanely large for a chicken and laced with high levels of fat. I tried the thigh bites. Literally had a huge box of hard fried chunks of batter. Maybe 3-4 nuggets with actual meat inside. The chicken is way to big for a chicken. And once you pass the thick crispy fried skin, the meat has NO TATSE.. it's like eating artificial meat. I was out on wingstop last year when I bit into a wing and it felt like paper. But I tried it again just for shits and giggles. My my my how far you guys have fallen. You may be profiting more than ever. More locations but you've clearly cut corners with meat quality. Also the new franchise opened in Colorado off Quincy & Buckley in Colorado was DISGUSTING. The floor behind the counter was filthy, one of the young workers was on the floor by the cash register with cleaner and a cloth in the middle of the day. The manager had to tell him to get up.. then the same kid from the floor got up without washing his hands and proceeds to work at the regist passing people food. I thought it was a joke. Non of the people tossing wings in the back had gloves on.. you could see sauce stains on peoples receipts, no hair tied up.. just an overall mess. And this is one of your newer locations. Ohh by the way. I have a full video of my experience. Just as a reminder should I ever think of trying you guys again. read more

If I could give negative stars I would this is the worst Wingstop ever never once have they gone in our order right they give you attitude I told them I forgot my corn and they gave it to me frozen just to piss me off the worst place ever don't go here read more

Super great staff, hot crispy chicken,great music, will definitely come back with my friends!

the girl who works there doesn't know anything, she refused to hand out ubereat order even though she checked the customer name and the order. poor training read more

horrible experience orderEd over the phone, was told my order would be ready in 20 minutes. arrived 25 minutes later paid for my order and continued to wait. 30 minutes later I asked about my order and was finally given it. arrived home only to find that i was shorted half my order. Won't be back read more