I ordered 15 wings, two sides of veggies and 3 sides of sauce at 6:47. The online ordering system said my order would be complete at 7:09. I arrived to pick up my order at 7:10, and received part of my order finally at 7:29. That's 42 minutes for 15 wings. The place was not hopping busy . The staff interacted with one another and the customers with the ole 'I'm just here to collect a paycheck' attitude. I never received the extra sauces I paid for. This place really blew my hard earned money on inferior service and product. read more

The wings are excellent, tasted great, cooked very well, bravo. The french fries were under cooked and soggy.

Since the new manager took over things have been so much better you guys need to stop bye and tryvit. Staff great and friendly. Food is always fresh hot and good. Love this place read more

Madison definitely had awesome customer service and was definitely a great wingspert and hunter tarr definitely knows how to serve the world the flavor read more

This place is my usual go to place for wings. The food alone is consistently good, but I'm tired of my order never being ready when I'm told it will be ready. I'm tired of using a "convenient" app to place my order ahead of time, only to discover that they never dropped my order in the fryer. If they can't bother to pull the app orders, then DO NOT OFFER AN APP TO PLACE ORDERS. When I showed up at the counter, the gal seemed confused. She asked if I had paid, which I had, because I did not want any delays getting home in time for the Bronco game... and then... nothing. No update. No, thank you, we have your order. No update how much longer my wait would be, NOTHING! I just stood there waiting and wondering what the heck was going on. Communication goes a long way to making a bad situation better. It's called customer service, folks. I think I need to find a new place for wings. read more

If I could give 0 stars, I would. The fryers weren't hot enough, soggy wings and soggy fries are disgusting. I'll never come to this location ever again. read more

I haven't ordered enough items here to give a full review, but I have to say that an order of Wingstop's chicken tenders and seasoned fries is quickly becoming one of my all-time favorite lunch treats. It's close to heavenly! Also the staff is friendly, and they always have my online order ready when I arrive to pick it up. What more could you ask for? read more

Looks like they are back to bad service. I cant get my wings the way I like them well done because of the super bowl. So i asked to buy something i dont like uncooked wings. And every time i go here i have to wait way longer then they tell me. read more

Raina was great, wings on time and still crispy fires when I got home! Place is quick and on time! I recommend everyone come by and check out the best wings in Arvada! read more

Stopped by on my way home. BIG MISTAKE. Nobody wearing gloves which is fine if they are practicing food safety. One girl on her phone texting and handling everyone's food. No washing her hands after texting. But that is not the worse of it. One clerk taking down her mask and wiping her mouth with her fingers. Going right back to touching peoples food without washing her hands. Then she did it again!!!!! I just couldn't stand it anymore. I told the clerk at the register about her and she told her to go wash her hands. Which she acted like she did...but she didn't. You guys are ordering your food to go thinking that they are practicing safety guidelines. THEY ARE NOT. If you seen your food prepared you wouldn't eat there. I am sure if those clerks went somewhere to order their food they would be appalled. This store has lost a customer for life. Please if you get nothing else from this letter...teach your employees about hand washing, not texting on their filthy phones while working and food safety. P.S. I would have given a negative 10 if I could have. read more

Generally good food, and fairly quick service. If you are doing takeout, plan on spending twice as long waiting for your food than they originally told you. Especailly If you order online. Save yourself the frustration and just go in, order your food to go, and leave. Every time we have ordered our food online, it takes two to three times the amount of time to get our food. And, twice, they forgot to put our order in. read more

Don't go here ever this place needs to be shut down it is awful. I walked in everyone looks mad or sad. Everyone was waiting. There was one customer at the counter yelling and crying because she had been waiting for 45 minutes for her wings. I made an online order it said it would be ready 15 to 20 minutes I got there at 25 minutes it was not ready I asked after waiting for 10 minutes for my small 10 piece wing order if it was ready their response was sorry we forgot about it.I was so upset because it was my first time trying it and I just wanted to pick up some wings for my son after soccer practice never ever ever ever ever go here if you want to be happy. This place needs to be shut down read more

Do not waste your time or money at this Wing Stop unless you want to be hungry frustrated and your order is wrong. Honestly I think that the owners really do not care about their establishment because of the people that they put at the front counter to represent. I will not be coming back to this Wing Stop again I will not be giving them any more of my hard earned dollars. And I'm here to tell you , you shouldn't either . read more

Unbelievably bad service. I will never visit one of their restaurants again. That's a really sad thing for me to say because I do like their food on most occasions but there were a couple of unforgivable sins. First, I ordered the dinner for two (15 wings, traditional) and patiently awaited my order. I expect to wait anywhere from 10-15 minutes on average, so, I grabbed a seat and waited to hear my name called. Then I watched a family of four walk into the restaurant (about ten minutes after I entered), place their order and also grab a seat to wait. Then a party of two. Then another. As the time ticked by, I couldn't believe it when the party of four got their food before me! What the...? Ok, I'm definitely next, so I'll just chill. Nope. The party of two received their food before me also despite arriving a full fifteen minutes after I did. Ok, this is getting bad. I gotta be next, right? I mean, the third party arrived almost a half hour after me, so there's no way they'll get their food first. Wrong again. As I'm watching the family of four finishing their meal, I finally walked over to the counter to inquire about my dinner. They looked at me like I had five heads despite the fact I'd been sitting there the whole time. I had to show them my receipt to prove I'd even ordered in the first place. When they matched my receipt to one of their own, they hastily threw together my order (which must've been sitting there for the better part of a half hour and definitely tasted like it later) and offered up a half-hearted apology. No offer of a free lunch or even a coupon for the huge inconvenience. Ok, I'll live. People make mistakes. Everyone is human. Then, as I always do in every wingstop, when I order fries, I looked for the salt shaker. Hardly healthy, I know, but, I love salt on my fries. Couldn't find it for love or money. So, I asked one of the employees where the salt was. "Sorry, we don't have salt". What the...? Again. No, I'm sorry. You're a restaurant. I cannot honestly think of a single restaurant I've ever been to that didn't have salt. INCLUDING THIS ONE!!! Yeah, I've been here before, I always get the fries and you've always had salt. Never again WingStop. You need to do something about this location. I believe I'll go next door to Bout Time now on for my wings. This review was based on my visit here on 3/18/19. Yesterday. read more

I have no idea what all the talk is about! If you are in the mood for a chunk of wood, dipped in sauce than this is your place! We tried the Hot, Medium, teriyaki and garlic Parmesan. Classic and boneless. Now of it was worth the wait or the money. I think Tyson's makes a better wing (but I don't recommend those either) and you can get those in the freezer section! What a huge disappointment! read more

Nothing fancy but Wing Stop does wings very well. Their tenders and boneless wings are the best I've ever had, and the cajun seasoning is a great touch added to the regular hot wing sauce. Staff was friendly, although they were a bit preoccupied with their own TV in the back of the kitchen so the place was empty up front for quite a bit. read more

The staff is so friendly food is great. I love coming on Monday for there 65 cent wings. The Managers are great they always greet us with a smile when we come. Place is always clean. read more

I walked out and will never give them my business. Refused to honor promotion for Veterans Day. "We know nothing about it." Incompetent from corporate all the way to the bottom. No one cares. read more

The wings were outstanding! We ordered pick up for the UFC 190 Rousey fight, and got the 30 wings with 3 sauces for $30! The hickory smoked BBQ was hands down my favorite sauce & will be ordered again. The fries had a sweet and salty seasoning on it, which was different at first BUT a perfect combination with the wings. They could've been cooked longer but I'm picky with my fries. They were ready within 10 minutes of placing the order, and the staff was friendly & knowledgable. Thanks for the great food and service, we'll be back!! read more

Just left. Was told my food would take about 20 minutes. 30 minutes later, I get my food. When I asked why it took 30 minutes, the guy looked at the receipt and just shrugged at me. Really?!?! While this was not the usual crew that I deal with, not sure I'm going back even tho we are in there once a week. Rude! read more

traaaaaaaaaaaaaaaaaaaaaaaaaaaaashhhh!!!!!!!!!!!! wingstop in the south is amazing. how you f up a company recipe?! how?! no seasoning, can't fry well done at all after re-ordering the same exact order with specific instructions! gar-beige! pure trash! read more

Went to wing stop on 8025 Sheridan blvd and the staff was great friendly service. Great food the new gm is great always has a smile on her face. The employees are happy to be at work. Great job read more

Best wings, best RANCH EVER, best service. Always get service with a smile at this location and my daughter absolutely loves the wings here. They are always fresh and taste great. The fries are to die for and did I mention the ranch. It is like heaven in a plastic cup lol they do charge extra for it , but it's worth it! read more

It was good, wingstop usually is, but I was a bit disappointed. Their fries weren't good at this location. They didn't put enough seasoning on them. I'm obsessed with wingstop fries, so that's my only real complaint. read more

Got my order wrong gave me some mothers food who looked like she had been waiting for a long time very frustrated , didn't notice until we got home . The wings we had gotten seemed undercooked and slimey in texture. We called the wingstop complained lady on the phone "took down my name and number " and said our next meal would be free and would be under the name and number . We called to get our free meal guess what ? No notes , the lady was very rude about it as if we were teenagers trying to ROB them of chicken . Don't waste your money here go the extra mile out of your way to avoid this wingstop . read more

Ordered our wings for the big game a few days in advanced. I specifically set my pick up time for 3:30 figuring they would be busy and need the extra time to get them done and good thing. When I stopped to pick them up, they were running 30 minutes behind and this small restaurant was packed. Most of the customers were patient and understanding, however several were being just downright rude about the wait ( and from what I could overhear these were all people that thought walking in and ordering 150 wings an hour before the superbowl would work out well for them. The Wingstop staff did several things right here. * Preorders were given preference, and new same day orders were had to wait. * They were constantly apologetic about the wait, but firmly reminded everyone they were moving as fast as they could. * While the staff was obviously stress due to the number of people in the store waiting, overall they were polite and professional. * When they informed you it was a 30 minute wait, it was 30 minutes. However there are a few areas I felt they could have done better. * They did not inform you of the wait, until AFTER they rang up the order and started to process the payment. As such there were several people that went through the order process only to find out it would be an hour for their 6 piece combo meal. * When one of the customers was making comments about the wait to a friend, the manager bought into the comments and got into an argument with the customer. Now the customer was in the wrong here, and should not have been cussing about the service, but the manager could have and should have walked away. The comments were between two customers, and even though the customer dropped the F-Bomb a couple of times, the only reason the entire restaurant knew about it, was due to the response of the manager. In addition, 20 minutes later the manager's boss came out to scold all the customers for the actions of one guy who was gone by the time he came out. This should have been handled much more professionally. The wings were, as always, top notch and one of the few places I go for wings. read more

Always have had a good experience here. Food is good and the people who work here are helpful. The one time they forgot part of my order, they immediately made it right. read more

I've been eating wings at this location for at least 10 yrs. Flawless great tasting wings and service every single visit! I lived out of State and made it a special treat to come here. I was going to take away 1 star because my last visit the potato salad was running and gross. I threw it away. So glad I figured out how to make a copycat version at home years ago. But for all the years of delicious perfect wings, here's 5 stars. The best location by far, always friendly, prompt, and order is exactly how you asked without fail. read more

Second time eating at a wing stop and just as impressed this time around. What separates this in my opinion is the dry rubs you can get as well. Also the greater ability to mix and match vs. other wing places. Which means more variety at one sitting. If you haven't tried these wings then your missing out. read more

Love this place! I've been coming here for years and have never been disappointed. Wings are always fresh and hot, and made to order. Staff is friendly and very helpful. Best wingstop around. read more

The food is great! The service is trash. Order online (the app is also great) I wait the 20 minutes before my order is ready. I show up and there are 3 employees who clearly don't care to speed up to anyones needs. Instead they are speaking about their personal relatjonships. I had to wait another 30 minutes IN STORE for my wings to come out.... just to finally hear one of the ladies remind the cook (who was hanging out in the front, grabbing a drink, etc) that i was here for my pick up order. Also... the place is EMPTY. You need an entire day off to eat here. GET RID OF THESE EMPLOYEES and you will automatically double your sales since it takes them 1 hour to hand over 8 wings. read more

This place sucks! I'll never come to this location again after a mix up on super bowl Sunday. I ordered wings 3 days in advance like they asked. Showed up 15 minutes earlier then my scheduled time. They took over an hour and when I asked to talk to the manager, she didn't have no customer service what so ever . She acted like a bitch. The owner was no diff and threw my money back at me when I asked for a refund! I'll never go to this location again! I prefer the one on colfax and wads! read more

Always always check your order!!!! First time I was ever shorted. First response was they didn't see an order for me and then offered a solution once They believed I ordered. Didn't refund my card but said I'll be put in an I Owe You book. Horrible way to fix a problem if you ask me. It was 9pm and I don't live very close. So annoying!!! read more

Did you change recipe? The sauce stained my finger nails that's never happened before. Flavor not the same tonight. Sauce was thicker that's ok but something just wasn't right. read more

Love there wings. Long time customer. Will all ways be back. Great service. They do wings right. Love the decore. Great owners. I would recomed this place to all my friends. Checked in tbru fb. read more

Went to this Wingstop while I was passing through. The food was perfect. I ordered bone in wings with garlic parmesan and hot. The fries where tasty and the ranch was amazing. The staff was nice a girl named Susan checked on me a few times. I'd defiantly come back here if I'm ever in the area again. read more

The fries are always good. I love the consistency in the seasoning and they really compliment the fresh wings! The customer service was great and the manager was so sweet! They went the extra mile even when we didn't need them to. read more

Not spectacular at all, the fries are the best thing on the menu. You can get the same quality from a pizza chain. If you want to get serious, go to CD's Wings. You won't have to wait as long, the wings are of higher quality and the flavors will blow you away. If you're looking for average, go ahead. read more

I've never had WingStop wings before and I have to say the boneless Mango Habanero sauced wings are the best. A sweet savory comfort with the fire of habanero. The amount of sauce put on is perfect. Waiting time for to go is what was expected but nonetheless the atmosphere was very chill and relaxing. Thanks WingStop for good food and a good time. read more

I visited this location for the second time tonight, getting terrible customer service. Both times I stood and waited minutes before anyone helped or greeted me when they were talking to other employees in the kitchen. I waited 20 minutes for 12 classic and 6 boneless wings, after I got my order I had asked for a side of ranch and was told it would be $1.07 after I had spent nearly 20 dollars on not even 20 wings. I also found a coupon saying 5 free wings with purchase through a wingstop coupon and was told by both employees there was no way to use the discount code I had. As I got home I saw both boxes in my bag put in sideways, spilling wing sauce all over the bag and leaking out all over! I had such terrible service and will never go to this location again! Hopefully other locations will have better service because the wings are the only reason I came back. read more