So let me start off by saying I was excited about ordering dinner for my family; why? Well one day my oldest decided to have some wings delivered unbeknownst to my wife and I. But it was amazing! She let us have some. So here we are. Well I have given two chances for two different orders across different time spans. Same result. Absolutely sub-par product in every aspect from customer service (I don't think that is in the vocabulary at this place) to the food to be enjoyed by the masses. Yup, total fail. I mean unless you like ordering your food, picking it up, waiting at the store after getting your food an extra 20 minutes for a single small 16oz boba; meanwhile, four+ customers get helped (well, they were asked what they ordered but not much beyond that). The person working the front of the house hadn't even started my tea or acknowledged me standing there while I heard four full hip-hop songs (good music at least, that's where the single star came from). Zero bedside manner. So I told them to keep the tea, they're busy. I was raised in the industry and I'd love to go back to it one day. But today I was witness to a poor ambassador of the service industry; an industry I love. But I'll never spend another dollar there. Sad I know it's likely due to worker shortage. People are lazy and the ones left are burned out. But we all are - those of us who do work, so do better! Because you can. No pics needed. It was just a really poor effort. I hope others aren't so unlucky. read more