Recently, a group of four arrived tired and ill after a long trip to Japan. I discovered I made our limo reservation for the following day. Standing in O'Hare terminal 5, I called Windy City. They kept me on hold for several minutes, and then came back to say they'd pick us up in 5 minutes! My mistake and they covered me better than I could have expected! Thank you, Windy City! read more

Always a great experience using airport dropoff and pickup service. Always arrive at the scheduled time and the drivers are always professional. An easy recommendation for friends and family. read more

I use Windy City regularly and they are always on time and great to deal with. Clean cars and friendly drivers

They helped with my handicapped daughter and a cat ! Excellent service as always!!! Thank you

We had a terrible experience with Windy City and would not recommend this service. We booked and prepaid for 12 hours of continuous transportation for a group of 26 people, paying in full more than two weeks in advance. After just over 2.5 hours of service, we were dropped off and left stranded. We were told another driver would be sent, but no one ever arrived. It took nearly three hours for them to even begin trying to arrange a return. Ultimately, we had to secure a different charter company at our own expense just to get back. We requested a partial refund for the unused time (9 hours), which we felt was more than reasonable given the circumstances. Instead, not only have we not received a refund, but they also charged a card they had on file from a previous year for the additional 3 hours. To date, we are still waiting for resolution. There has been no outreach from management despite multiple requests. This reflects serious issues with both dispatch and accounting, as well as a lack of accountability. Extremely disappointing experience. read more

Exceptional service! The driver, very professional, kind and friendly! I will definitely be scheduling a ride to the airport! Thank you for making my daughters evening! read more

Prompt and stellar customer service! I will be using their services again. My son arrived to prom with class and style.

I would like to highlight a few drivers that made our event a success: Jefferson Jamar Adrian Kayata Markita Alisha Harold Along with all the dispatchers that helped make our event a success. We ran two buses for four hours from ORD to a Rosemont hotel, and then three buses during a two hour window back to the airport. Every single driver exceeded the standard I would expect. The professionalism and organization this company provides was evident and I would recommend them for use of 56 passenger shuttles all day long. Thank you! read more

The booking was very easy and smooth. Linci was accommodating and answered my emails very quickly. Our bus driver was the best- Mr. Brock. He was friendly, funny, kind and a very safe bus driver. We drove from Chicago to Springfield and everything was great! Thank you Mr Brock!!! read more

Great service. Again! Always use them and have never been disappointed or had an issue.

Always outstanding service. Door to door. Drivers always professional. Fast and efficient. 04-23-26

George was great! Windy City always sends the best drivers. Professional and courteous.

Efficient and friendly service Always on time and keep you posted on driver. Have used them many times and have never had an issue. read more

Amazing service every time i use them and i use them a lot and will always use them .always on time an my drivers are fantastic people .

I have used this company several times. Always easy to book, prompt, priced well, clean and new cars, and the drivers are courteous and professional. Use this company, you won't go wrong. read more

We were significantly delayed getting to our gate and our driver waited for us. He was keeping in touch with us and an excellent driver. I have used Windy City on several occasions and they are always on time, very professional and easy to work with. My only choice for limo service. read more

Anthony was a great driver! Very professional and helpful. I highly recommend this limousine service

Dependable and reliable limousine service. Each driver was professional and friendly! We love that our base can arrange rides for us worldwide! So convenient!!!! read more

Great service the driver there 20 minutes early Driver explained how to pick up works at the airport so you get a text. Let them know when you have your bags,great personality. Will definitely use them again and again. read more

Windy City has been my "go-to" transportation provider for over two decades. Great drivers and very timely. -- Sam Shublaq is the BEST!! -- Thank you, WC!!! read more

Great overall service. The driver arrived 15 minutes early and was very professional and curious. The car was super clean.

Adam our driver loaded our bags on his car equipped with sparkling and regular water. A new Cadillac Escalade, wonderful. He was very polite and engaging. read more

Reliable, on- time, ease of reservations, great drivers. I've been using Wndy City Limosine for my business and personal travel for the past 10 years + read more

Always excellent service. I have been using Windy City for years. They pick me up 15 minutes early. They always know exactly how long the ride will take. They usually take me home from a destination. Never a problem. read more

They're always on time and professional. I appreciate the auto-updates knowing a driver is on their way, and he or she always sends a text when they've arrived. Being a female who travels for business, it's peace of mind for my husband and I that I've always felt safe. The on-time track record (I've never been at an airport event waiting by myself) is a big part of that! read more

I have used Windy City limo for many years and always have a great experience with them. My last trip from the airport a couple of nights ago was no exception. Oscar R. timed it so he was outside as soon as we got our luggage. His car was CLEAN and his cheery disposition was really appreciated after a very long travel day. His driving was excellent as well. Another positive Windy City Limo experience. :) read more

Windy City provided a wonderful experience both to and from Chicago O'Hare - the service is extremely reliable, and the service was top notch. I will definitely use Windy City Limousine again the next time I am in the Chicago area! read more

On time and very professional. SUV was in excellent condition and the driver was very helpful and polite.

Excellent driver, on time, very helpful and professional. Anticipated our needs and assisted with very heavy luggage.

Professional driver and also accommodating. We always use Windy City Limousine for our travel needs.

From reservations to pick-up and drop-off Windy City is always reliable. Drivers are always professional and on time.

Always a smooth transaction, great communication. Clean cars, respectful drivers. I don't reach out to anyone else. The ease at the airport is well worth it. read more

Always a safe and professional experience with Windy City and shout out to George who's simply the best!

I have used them for years and they are reliable, always on time and drivers are friendly

Shahid was awesome and found me something to eat late jight very patient and got me home safely!

on time. Driver was beyond helpful with our baggage and my husbands walker. he was professional and do not pepper us with questions about our destination like an Uber driver. I would not hesitate for a second to recommend them or use them again. read more

on time, friendly safe drivers , easy to book. can be used in Chicago area as well as other places around the world.

While traveling for business to Chicago, the company I work for set up our ground transportation by hiring - "Windy City Limousine" to provide a ride from the airport to our hotel, as well as when it was time to leave Chicago, they had made arrangements for Wind City Limousine to pick us up at the hotel, and take us back to the O'Hare International Airport. I am so happy that I didn't have to drive in Chicago, as I noticed the traffic in downtown Chicago looked pretty busy. I won't even mention the traffic at the O'Hare International Airport, as it was super crazy! It was so much easier to be picked up & dropped off each time from the airport to the hotel, and vice versa. Both drivers who picked us up were pretty friendly and professional. I also liked the way the driver would follow our flight arrival times should our flight be delayed (you don't have to call and tell Windy City that you'll be late), and they would text you on your phone to update you on where the driver was, in relations on when they would be there to pick you up. When I received the text to my phone, they provided the driver's name & cellular phone number, type of vehicle they are driving, and the license plate of the vehicle so it would eliminate any confusion, as there were a ton of cars that made pickups at the airport. Apparently, Windy City Limousine is a pretty big operation. Besides the limo vehicle pickups, they also have full size buses, as well as smaller buses like the type we see back home (in da 808) like the Handi-van sized buses. The following day when we were bussed to the corporate office for a presentation meeting, as well as going to Wrigley Field to catch a Cubs game, Windy City Limousine was the vendor of choice who did our ground transportation. Need a professional transportation provider? You may look into Windy City Limousine for all your transportation needs! read more

Windy City Limousine - Cruisin' in da limo......... - Limos Near Me - Broadview, Illinois

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Wanda was great! She made sure we were able to see all the sites and went out of her way to make sure we knew exactly where she was. She was communicative, friendly, and gave us a great tour of the city. Thanks Wanda for an amazing time! read more

UPDATE: Windy City offered me a partial refund. I appreciate this, however it still did not take away from the only negative part of my wedding day. There's been a ton of negative reviews lately regarding Windy City and their execution of weddings. I would proceed with caution. My experience with Windy City was TERRIBLE! Do not book with them for your wedding. I booked a 39 passenger bus for my wedding on 09.16.22. I tried calling to speak with the wedding representative on multiple occasions and did not hear back. Here's all the things that went wrong: -music on the bus didn't work -driver called and texted me all day even though she had two contact numbers she was supposed to call -car was not properly checked for fluids, and ran out of coolant. Driver had to leave during my paid time to get coolant, and caused me to have to push back my entire ceremony/reception. I also had to pay extra money for my photographer and videographer due to this -I was charged for the full day even though we cut services off early, and she left for an hour to get coolant. Terrible, terrible, terrible. Caused so much stress during my wedding day and so much extra money had to be spent due to their terrible execution of my event. read more