Hours are wrong or they're just closing whenever. Friday I tried at 5:15pm and gates were closed. Today Saturday 2:45 pm closed. Disappointed. read more

Worst car wash I've ever had. Paid $17 for the works (whatever The Works mean) plus $13 for a vacuum that was worthless, I'd have done a better job myself through a drive through wash/vacuum. The manager was rude as well. Furthermore: All other car washes don't allow inside vacuuming during COVID, something I didn't think of at the time, but Windward Auto 'SPA' allowed their cleaners to do so. read more

+Great prices! 10 washes for only $70 deal. +Great service. Everyone is super friendly. +Does a decent job. Not perfect, but worth the price. -Often loooooong lines. 15-20 min+ -Difficult to exit lot. Oncoming/parked cars makes it dangerous. read more

This post is to advise not to purchase the interior cleaning package and avoid wasting your time and money. I asked for both an exterior and interior cleaning- basically the full package. While the outside of my car was pretty clean thanks to the automated wash, the interior was terrible. The guys did the laziest and worst cleaning I've ever seen. They were rushing. Before taking my car away, I asked them for their rags to clean it myself. One of the guys felt bad and realized what had happened, so he tried offering to redo it himself. But with the pressure of other guys trying to bring their cars into the stall, he also rushed and didn't quite finish. Clearly no one has trained these guys in customer service to deal clients who are unsatisfied because they just ignored the problem and moved on vs trying to remedy the situation. read more

I wish I didn't need to give any stars!! Paid about $30 for a car wash and I had to dry my own car and vacuum it because they were working on cars that came after me!! Very Disappointing read more

Haven't been here in a while, but decided to go this weekend( Saturday). Ended up getting the $13 wash & the vacuum package. They were pretty busy that day and there were more than 5 boys/guys working. When we came out of the wash there was on car being worked on, while another one waited in front of us. We couldn't understand why two cars weren't being worked on at the same time, being that there were so many workers. When it was finally our turn we decided to wait in the waiting room. Our time in there wasn't long at all, the only complaint I have for that room was that it was hot. We went in there because the heat & our kids, but it seemed as if the AC wasn't working that well. The reason I'm writing this review is because what I found this morning. After our car was done we left to run errands and then headed home. We only needed to use the car today for work. I went to put a bag away and found that the back area had not been touched! We've been here before & the spa uses a strong vacuum to clean with, so we couldn't understand why there was still a mess back here. This was our first time going into the waiting room, so I'm wondering if they got lazy and thought that they didn't need to do it since we weren't out there to see whether or not they were doing it. It was a real bummer, because the whole reason of us going there was so that we didn't need to clean it ourselves. The vacuum part was what we were looking forward to, especially because we don't have a vacuum as strong as that one. read more

Windward Auto Spa - The back of our car that wasn't vacuumed. - Auto Detailing Near Me - Kaneohe, Hawaii

I call BS whoever gave this place a 5 star! I was charged 2.6 hours of labor for $125 an hour. Warranty provider said they could only find 1.6 hrs of labor for job! I had to call warranty provider for coverage to get reimbursed! Oh ya! Someone said they got a bumper to bumper warranty! NO SUCH THING! That means if a knob on your stereo breaks the dealership would fix it no questions asked! I call BS again! If you can post a pic of it I would like to see it in writing. I gave them a second chance, a third chance, and its a no go! read more

I came to get my sisters car vacuumed but don't come here i found my phone hidden under a bush using find my Iphone. A few hours after they claimed they knew nothing about a lost Iphone 8. Disappointing and sad. read more

Went to get my car vacuumed and it was not worth the $13 + tip (not required - should've inspected the job done before giving any). It's a very quick vacuum that I feel only does the basics on the floor + seats, and unless super dirty it is not worth it - could barely tell the difference when I left. When I left, there was still dog hair in my cup holders and on the dashboard -- you would think they could run the vacuum through the bigger/more noticeable parts of the car. Came home and ended up vacuuming the rest of my car myself. Waste of time and money. read more

They deserve a no star review. First, took 3 hours to walk out the door. They talked us into leaving our truck over night to be filled up detailed and washed. We arrived the next day only to see dirt all over the dash and compartments and empty gas tank (the light was on) went back and asked them what happened to the gas and they said oh our mistake and put only $20. Second, after taking the truck home we noticed that there was a paper in the truck stating our safety check was due. We looked at the registration then looked at the sticker. Okay, registration says OCTOBER 2013. paper says expired already and the bumper has JULY stickers. Seeing this I freaked out and got upset.i called and later took in my rammy, they grumbled about the extra work and gave us attitude. Third, they have this garuntee tire allowance and motor repair but yet you have to take your truck in every so many weeks. We paid an additional $4000 for this service and when we call to ask about it all we get is the run around. We are currently trying to get our paper work straight and its turning into such a headache. They now aint returning my calls or messages. I highly recommend you NOT go to this dealer. read more

Had to get my brakes done my appointment was at 8:00 am, was told it was going to take 2 1/2 hours i said ok thats fine. An hour and a half went buy the lady that helped me said they ordered the wrong parts i said ok near 4 hours have passed and they still haven't gotten the parts for my car. They also messed with my bass in my care and my window read more

Windward Auto Spa - Auto Detailing Near Me - Kaneohe, Hawaii

Been going there for years and have had multiple issues. From taking hours for a simple pil change and safety to messing up scheduling. There are a few good people there, but most of the ones working there for years are on a power trip. Main issue is customer service. They act like they dont want to be there. They supposedly know everything. read more

Beautiful wife and I took our cars to Windward auto Spa for washing and wax such a wonderful experience. Everyone we encountered there were courteous, efficient and polite our cars came out looking like new. We will definitely be back . Mahalo Windward Auto Spa !! read more

Windward spa always does a great job with my car, whether exterior wash or vacuum service. Mahalo!

I called to ask what time do they open and how long will It take. Now days you can't assume especially when I got to be at work at 830 in Kailua The lady on the phone sounded irritated with my questions! I was headed to Deluxe Bakery and saw the Windward SPA sign-- lady don't think that everyone is from the windward side wanting a car wash! I am from the west side , I was by passing . Her irritated voice bothered me until I drove up to the nice young man. Very polite and smiling! Service after that was FANTASTIC! The two men who vacuumed and wiped down my car was also good. Than 2 more men came to wipe and clean. What service!! U made my day!! Much Mahalo's! My car wash was $25 I got the plus pkg and vacuum 2nd time here GREAT GREAT SERVICE! Love driving from the west side to here! Mahalo! I read more

What an awesome place to go. I wash my car every month at this spa and a detail twice a year. They do an excellent job and the cost is reasonable. The car wash is a little costly but the detail is great. read more

I try not to be over critical. Second time using the Windward Auto Spa. Terrible the first time, second time worse..should have known better but thought first time was a fluke. Paid $21.99 for Express Works ($17.00) and Tire Cleaning ($4.00) so $21.99 w/tax. I also wanted vacuum package but was told that guy wouldn't be in for another 30 minutes? Went through the car wash, directed over to the vacuum/tire area. 5 young men jumped all over it drying the car and wiping down the rims but actually more of a social hour. 3 minutes later got the thumbs up. Looked at the car, bird crap, water spots, streaks on all the windows and body, etc. wasn't terribly dirty to begin with. Absolutely zero attention to detail. Asked for a towel and walked around the car correcting it myself using a little elbow grease. A young man asked if he could help, but I said "It should have been done right the first time". 5 x gentlemen drying the car but not one can vacuum the interior? Not one can wipe down the interior? Not one can spray the tires with cleaner? Zero QC. I learned my lesson and am taking my business elsewhere. read more

The was is fine. The vacuuming has really gone downhill in the last year. Crap job. I wish that I could take my tip back. read more

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Always fast, friendly service! Love coming here whenever I'm on the Windward side!!!

This place would be doing much better if their vacuum crew actually worked. Went here and was decently satisfied with the waterworks option but then after stepping back into my car and seeing that they did nothing at all really is upsetting. Regret coming here and wasting my time spending my money on a half ass job. Thanks for nothing! read more

Two stars for convenience and that's about it. Price is out of control for the quality of work they do. This is the third time they raised the prices and change nothing. 100.00 for ten washes when Before it was 70.00 when my washes run out I guess I need to find someone where else to go. I seen in town a lot of places might be worth the drive. For me to come back. Need to work on quality control and change the rags when wiping different parts of your car. Treat all cars equally cause someone comes in with a older vehicle doesn't mean you should treat it different. I hope things change soon only 8 more washes to go. read more

I was excited to get my new car washed because I work in a dusty industrial area. They had a special of 10 regular washes for $100, and I thought it would be great to get a wash done every couple of weeks. For today, though, I decided to get the "Works" package because there were bird droppings too. The guy taking my money was cordial and professional. No complaints about him. But after my car came out of the wash and I had a chance to look at it, the front and back look like they weren't washed at all! There was still some dirt and bird droppings, even on the hood and top of the car. I guess I will need to finish the car off by hand, which was not how I wanted to spend my day. Needless to say, I'm not going back for the special. read more

Always amazing customer service at windward auto, from sales to finance and service especially. This review goes out to service for their hands down excellent timing and care. Even when they are in a pickle they still seem to pull off getting their customers out on time and happy. A special thanks to GABBY, she had magnificent customer service, from the time you pull up to the time you leave she makes sure your have what you need, and that she can get you on your way when need be. I needed my tire patched and they were down a tire guy the day I went in, but GABBY knew I was on a time Crunch to pick some one up from the airport and got me out asap! Thanks again GABBY and the whole windward auto team for your awesome service every time! read more

Probably never going here again, went here one time with my brand new car and scratches everywhere on my car. It's really annoying so having it professionally detailed now. On top of that three guys walked past this are where they wiped water and missed a whole section by the time I asked them to use their rag to wipe the water it was water spots. No sense of pride in their work. Don't ever go here! read more

Average on a good day. This is not what I would consider an "Auto Spa." Very basic drive thru carwash that doesn't even really get your car dry at the end. It will get the dirt off but don't count on much more. I won't use this establishment again. read more

New policy at Windward Auto Spa. If you have an antenna on your car (I guess every car then). They tell you that they're going to remove the antenna before you can go through the car wash. The guy isn't very good with a wrench though. So he just breaks the bolt off! WTF read more

We took our Honda there for a real car wash, because some glues were on the doors, they told us the car wash with wax can take this out , and the costs is $28 we paid, when it goes to their wash crews in the shack, they did nothing absoultely nothing but dry the outside of car, we asked them to clean the glue spots, they said they can't and they did not even bother to try, several young workers are so lazy to take the dirt spots out, so we did not accomplish anything, we took home and clean ourselves in 3 hours and they all out and clean, we lost money and time with these lazy people working there ! Be aware ! read more

This review is only for the automated car wash, which works very well. It is effective and pretty efficient so even when there is a line of cars waiting for a wash, the wait isn't terribly bad. Best deal for basic washes is to prepay 10 of them at a discount. There is usually a sign offering this but if not, just ask. read more

Good job. Warranty work taken care of...Kimo is the man. Appreciated the solid service... read more

Windward Auto Spa - My Silver Bullet... - Auto Detailing Near Me - Kaneohe, Hawaii

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Patrick was very helpful and courteous when we came in for new fobiks. Our dirty van came back washed! read more

Been coming here for several years. On my third 10 car wash card. Nice to have a local establishment in Kaneohe that does great work. Employees are always pleasant and accommodating. read more

They buff the "fog" out of your plastic headlights, IF the fog is on the OUTSIDE. I guess it's not possible for anyone to buff the inside of the headlights but they won't say so make sure to always ask, and also check your headlights to see if the fog is on the outside or inside of the headlights so you don't waste your time and money. If the fog is on the outside, they will do a good job on buffing the outside. If it is on the inside, you will have to buy new headlight$. read more

I hate washing my car! It always rains, so I keep putting it off so my poor car just gets dirtier and dirtier. I just recently purchased a Honda and to my surprise, I brought it in to service and found out that every time you service your car at Windward Honda, you get a free car wash at the Windward Auto Spa...woo hoo! The car wash is located over on Kahuhipa Street, not at the dealership. You can get the freebie by showing your receipt or you can opt in for the better washes with all of the extras, even up to detailing but it will cost you extra. It's a typical automated car wash and will do a basic wash. Don't expect your car to be super clean in every single crevice, it's just an automated wash. For me, it's free, so I'm just glad it generally cleans the car so nobody is writing "wash me" on the dust. It's a great perk for whenever you have to take your car for servicing to Windward Honda. read more

Windward Auto Spa - going through the car wash - Auto Detailing Near Me - Kaneohe, Hawaii

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This is by far my #1 place to go to get my car wash. I would usually detail my car myself because no one could do it better than me, but windward auto spa is the only place I trust to do just as good (or eve n better) a job as me. And the staff is a bunch of young guys but super friendly. Love this place. read more

This place is awesome! Bought my van from Honda windward and they sent me here for a complete detail. And they are super detailed, friendly & prices are on point! I live in pearl city but I'll be coming here from now on for all our vehicles! read more

Windward Auto Spa is fast and friendly, but their overall quality is low. I took both of my cars for a wash and vacuum on separate days and received exactly the same results. The center consoles weren't vacuumed, the dash was still filthy, the mats were halfway vacuumed, and they never removed the mats to vacuum underneath. The cost for the drive-thru was and "vacuum" was $26, which is highly overpriced for the quality of work. See the attached photos. read more

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Real fast service. After five trips to the beach the rental car was packed with sand, both in front and in the trunk. I felt like if I took the rental back this dirty the car company might charge. Went to Auto spa and paid $12 for vacuum and literally five guys jumped in and cleaned it all up in 10 minutes. The job was good and the service was Hawaiian. Love the people in the island! read more

I was pleasantly surprised at the hand wax option for $25 more. They did an awesome job and didn't take long at all.

Definitely worth stopping by. I usually use the machine car wash but this time made an appointment to have my car hand washed and waxed and vacuumed. My car was done in an hour and a half and looks great!! read more

I'm rating them a 4 star, they are normally a 5 star however today when I went it was 5:50pm(I understand they wanna go home) but the cashier guy was awesome, the other wipers were awesome, there was one employee(the only one)(just so happen to be the one wiping my car) was wearing his keys on his belt loop and it kept banging my new car. By the 3rd time it banged on my car, I had to get out and say something. When I brought it up to him, he acted like he didn't know what I was talking about(if I can hear the keys banging and scratching my car I'm pretty sure he can). Anyway another guy came over and asked what happened and I told him and he was nice enough to say sorry. I felt bad for saying something but was irritated afterward that he tried to deny it. read more