Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

I have had my issues with spectrum over the years cost, reliability, customer service, and…read moreinstallation. I also had no choice because they were the only service that had strong enough internet for my family. AT&T got fiber network in my area and now I wanted to disconnect service this became an issue quickly and only got worse. I spent 30 minutes on the phone and still didn't get a disconnect. They want to keep going with trying to get me to stay. Including charging me for a month in advance because that's how they bill. I will never use them again, the company is going to find them self useless with more options for internet an tv available they become less and less necessary. To stay in business they need to win with customer service and they suck at that.

YouTube TV gets rid of ESPN so we went over to Spectrum which I love so much more. because the…read morechannels I have my old channels back that I lost by switching over to YouTube TV. That being said, if you decide to take advantage at the Spectrum plan right now, which is really wonderful for "three years "you get hundreds of channels plus movie channels. We also put our phones on there. But make sure you ask about the buyout! I didn't and now I have to pay for our phones, were under contract (didn't know,with Verizon) If you switch over say I want the buyout of my contract! That's why I took away a star. They didn't ask me and I didn't know it,so now you know it make sure you say it. ;/

I have found PANGAEA to be the best value ISP ever! The have dedicated fiber at prices that I was…read morepaying for Spectrum coaxial service. They always answer the phone, and it's always real people! I've never had an outage and Spectrum was always coming and going.

BUYER BEWARE OF THE 3 year contract!!!! This company is terrible and play dirty. We had a business…read morethat was forced to close after a major hurricane took out most of our area. This company knowingly placed a judgement on me and garnished my wages after I repeatedly advised we did not have the money to pay their $2500 fee for having to end service at almost the full 3 years! They do not care about people they care about money. DO NOT USE THEM ESPECIALLY OF YOU ARE A SMALL BUSINESS!!!!!

Called I.T to troubleshoot 1 Cable Box. I.T Rep troubleshoot the 1 box and in the meantime…read morecompletely jacked up the devices for the remaining 4 boxes. Now, there's a black screen.. no picture...no sound! I have been on the phone with I.T for about 2 hours! I have requested to speak to a Supervisor and was advised a Supervisor is not available. Fucking Ridiculous!

as I was trying to leave a lost service tech parked on my property asking me for directions, later…read morewhen I got home I found out his truck left giant deep ruts, as it had rained a lot the night before. I called and filed a claim, was told I would hear back in 10 days, no one called, of course, so I filed a complaint with BBB and found out AT&T doesn't care that they damage your property, they will not fix it and basically call you a liar. The so called executive office that called me even said they do not fix tire ruts in yards......like idiot your lost employee parked in my yard , damaged it and I wasn't even the one that was getting the service and now you won't fix it. Seriously it would take some dirt and maybe a half hour to fix! Like are you even kidding me. This place is a joke. Can't even make it right. HORRIBLE COMPANY!

We hadn't had any issues in our 12 months of service. When we moved, AT&T offered us a better price…read morefor a faster internet plan. Spectrum made it incredibly difficult to cancel the service. We had to call multiple times, they made us talk to retention, they still couldn't beat our new service price. When I went to return the equipment, I was told our service had not actually been canceled yet. So, a month after we moved, they took another autopay and have refused to refund it.

worst customer service ever, at least 4 employees standing around having a great time while 8…read morecustomers wait to be helped. only have 3 lines open and there are 3 others just standing there watching. avoid coming here.

5 years now, we've upgraded to the "unlimited" plan and it just keeps working. I spent all of the…read moreCOVID lockdowns working from my place in NC and Skyrunner kept going! Worth every penny, and thank you. :)

When Skyrunner installed their fiber on our gravel road they made a mess of our road and they…read morerefused to put the road back the way they found it. We had just spent $7000 to put our road in good shape. Now we have to pay again since Skyrunner refuses to repair the damage they did.

I was a customer 10 years originally we left because another provider had faster service but then I…read moreremembered how horrible any interaction is with them. We were charged a full billing cycle plus a fee (no one could explain what that was) for one day of service. I asked to speak to the supervisor thinking they would make the adjustment since this is clearly a billing error. Not only did the representatives tell me the supervisor wouldn't do anything, the supervisor didn't do anything. In comparison the Internet provider we now have refunds a day of service if your Internet happens to go out for a day. It doesn't charge you for a month for one day of service. Great job Charter, no wonder everybody is leaving.

They are horribly slow... 18 people waiting, two associates attending and the person at the door…read moreinviting people to leave and try another time.. they assume people have nothing to do in their day.., this was just for a pick up of a router after having joined as new customer this provider last night . I'm wasting the entire morning just for a pick up which should be an easy, smooth and fast task. The person at the door was even dire to tell me to pay for the delivery and wait home for the router... this is worst I could ever expect. What a gem of customer service and this is just the beginning