I purchased a computer at the beginning of Sep 2025, and I started having problems with it almost…read moreright away. Unfortunately, the place where I made the purchase from was not helpful, so I decided to seek help elsewhere. I found Computer Doc thru an online search, and I am SO thankful that I did! John is the owner, and he responded promptly to my call. I deeply appreciated that he actually listened to me (very hard to find these days!) explain the issues the computer was having, and also regarding the unfortunate experience I had with the store I purchased the computer from. He was able to fix the problems right away, and for a reasonable rate. But the best part is that my computer is now working beautifully! This is such a blessing because I am a small business owner, and this is the middle of holiday season. If I could give Computer Doc a 10-Star rating, I would! I will highly recommend to anyone I know!

Jonathan is amazing! Best buy told my my computer was done for but he was able to quickly diagnose…read moremy computer and fix the issue in no time! Very satisfied with the service :))

Thank for the service. Did the job that was needed as expected. Will use them again in the future.read more

Needed a new computer screen, so I reached out to Eddie and was able to get things done in a week…read more No frills, clear explanations, open communication, easy payment. Would go if I had another problem with my computer for sure.

I had problems connecting with my printer. I called simple support and Clinton was very kind and…read morepatiently tried to help me thru the process. We finally gave up and he said he would send somebody to my house. I took what he told me and very very patiently worked on it until after 1 1/2 hours success!!!! Really appreciate his help and highly recommend this company! I'm certain we will need them in the future.

Simple Support is now my GO TO for IT support! We were interested in installing Starlink. Quintin…read morecame out and performed a very thorough assessment and consultation. He's a great guy and is very knowledgeable and patient. I decided not to install Starlink and instead I had AT&T connect a fiber optic line to the house. Later on, I wanted a direct line from our office upstairs to the router downstairs. Jasper came out and did a thorough assessment and consultation and then returned shortly thereafter to do the installation. Jasper went above and beyond to make sure everything was exactly the way we wanted it and that everything was working at its best. He even went to the store to get the specific CAT-6 cable with the color that we wanted. He was neat, efficient, earnest and, like Quintin, very knowledgeable and professional at what he does. Both men are great to work with, as well is their Project Coordinator Devin. They will give you their all! BTW, I was only charged for the installation and it was a great value for the what they delivered. They are a Blessing indeed!

Great customer service. Super nice, considerate and reasonable rates. He was willing to go out of…read morehis way to ensure my needs were met and consulted with me before making any decisions on my machine. Highly recommend for personal use and small businesses.

Excellent service in replacing the battery on my HP laptop. Very reasonable and quick turnaround.read more

I had a fan problem on my laptop,they said there would be a $75.00 diagnostic fee, and total cost…read moreto repair would be around $120.00 I went to Office Max, told them the problem, the Technician checked it on the spot, no diagnostic fee, I ordered a fan on Amazon, $19.99, installed it myself, Big savings!

I wanted something I didn't need. Rather than take an easy sale, he told me the truth and saved me…read moremoney. I would definitely use again.

If another shop pronounces your PC "unrepairable" or even DOA, take it to APlus. Reliable fixes…read more(that STAY fixed) at reasonable rates.

This place is a hidden gem! Richard is an excellent professional in computer repairs. He went above…read moreand beyond for me when he helped repair me gaming desktop. He even upgraded it for me and recommended what parts to get. Very fair pricing and a good man. TAKE YOUR ELECTRONICS HERE!!

After paying a membership fee of $200 and after two remote sessions which did not resolve the…read moreissue, I paid $69 to have a technician come to the house and he couldn't fix it. It took about 5 follow up to get my $69 refunded. Poor service and worse IT skills.

We scheduled a simple TV dismount, new remount service and asked that when the tech came, if they…read morecould also please provide an analysis/estimate for updating or replacing my parents whole home audio system. The tech texted a bunch of questions I had already answered when booking to my 75 year old mother at 11pm. He then texted at 11am (our window was 9am-1pm) the job he was on so much he would be there until 6 and couldn't make it today. It was clear when we called, this was not communicated to the dispatcher. The dispatcher told me a bunch of the information I provided the day before had not been added to the job order, and missed that the dismount was part of it, but then found it. She was not helpful at all and when we suggested cancelling, she just said "ok", then took forever to do so. Very unprofessional and difficult to work with.

New location and he's still the BEST, most knowledgeable computer repair person we know. For all…read moreyour computer repairs, don't waste going to "big box" stores, just come to Connect and they will make everything right again. Honest, dependable, knowledgeable. Our favorite!

This is the second time I have used Connect EBS to restore my aging computer. The work was done…read morequickly and at a very reasonable price. All my existing programs were left undisturbed as well as all my data was intact too. My machine is running like new. Wonderful service, great communication and reasonable pricing. I highly recommend Connect EBS.