Thank for the service. Did the job that was needed as expected. Will use them again in the future.read more

Needed a new computer screen, so I reached out to Eddie and was able to get things done in a week…read more No frills, clear explanations, open communication, easy payment. Would go if I had another problem with my computer for sure.

I purchased a computer at the beginning of Sep 2025, and I started having problems with it almost…read moreright away. Unfortunately, the place where I made the purchase from was not helpful, so I decided to seek help elsewhere. I found Computer Doc thru an online search, and I am SO thankful that I did! John is the owner, and he responded promptly to my call. I deeply appreciated that he actually listened to me (very hard to find these days!) explain the issues the computer was having, and also regarding the unfortunate experience I had with the store I purchased the computer from. He was able to fix the problems right away, and for a reasonable rate. But the best part is that my computer is now working beautifully! This is such a blessing because I am a small business owner, and this is the middle of holiday season. If I could give Computer Doc a 10-Star rating, I would! I will highly recommend to anyone I know!

Jonathan is amazing! Best buy told my my computer was done for but he was able to quickly diagnose…read moremy computer and fix the issue in no time! Very satisfied with the service :))

I had problems connecting with my printer. I called simple support and Clinton was very kind and…read morepatiently tried to help me thru the process. We finally gave up and he said he would send somebody to my house. I took what he told me and very very patiently worked on it until after 1 1/2 hours success!!!! Really appreciate his help and highly recommend this company! I'm certain we will need them in the future.

Simple Support is now my GO TO for IT support! We were interested in installing Starlink. Quintin…read morecame out and performed a very thorough assessment and consultation. He's a great guy and is very knowledgeable and patient. I decided not to install Starlink and instead I had AT&T connect a fiber optic line to the house. Later on, I wanted a direct line from our office upstairs to the router downstairs. Jasper came out and did a thorough assessment and consultation and then returned shortly thereafter to do the installation. Jasper went above and beyond to make sure everything was exactly the way we wanted it and that everything was working at its best. He even went to the store to get the specific CAT-6 cable with the color that we wanted. He was neat, efficient, earnest and, like Quintin, very knowledgeable and professional at what he does. Both men are great to work with, as well is their Project Coordinator Devin. They will give you their all! BTW, I was only charged for the installation and it was a great value for the what they delivered. They are a Blessing indeed!

After paying a membership fee of $200 and after two remote sessions which did not resolve the…read moreissue, I paid $69 to have a technician come to the house and he couldn't fix it. It took about 5 follow up to get my $69 refunded. Poor service and worse IT skills.

We scheduled a simple TV dismount, new remount service and asked that when the tech came, if they…read morecould also please provide an analysis/estimate for updating or replacing my parents whole home audio system. The tech texted a bunch of questions I had already answered when booking to my 75 year old mother at 11pm. He then texted at 11am (our window was 9am-1pm) the job he was on so much he would be there until 6 and couldn't make it today. It was clear when we called, this was not communicated to the dispatcher. The dispatcher told me a bunch of the information I provided the day before had not been added to the job order, and missed that the dismount was part of it, but then found it. She was not helpful at all and when we suggested cancelling, she just said "ok", then took forever to do so. Very unprofessional and difficult to work with.

New location and he's still the BEST, most knowledgeable computer repair person we know. For all…read moreyour computer repairs, don't waste going to "big box" stores, just come to Connect and they will make everything right again. Honest, dependable, knowledgeable. Our favorite!

This is the second time I have used Connect EBS to restore my aging computer. The work was done…read morequickly and at a very reasonable price. All my existing programs were left undisturbed as well as all my data was intact too. My machine is running like new. Wonderful service, great communication and reasonable pricing. I highly recommend Connect EBS.

I took my father's incredibly old computer over to Sergio to be worked on. I honestly didn't think…read moreanything could be done with such a dinosaur of technology. but Sergio quickly took care of the problem and allowed my father to access the photos he had lost. The price was incredibly reasonable and Sergio was congenial and helpful throughout. He worked quickly and kept in touch with us throughout the whole process. I highly recommend him!

Sergio helped us wipe old devices and properly dispose of them. He also help set up a new tablet…read more Can't say enough good things about Sergio. He was knowledgeable, patient and his rates were very reasonable. Nice to have this service available on the west side of Greenville!

After checking with Staples & Wal-Mart for a charger for my laptop, I decided to check this place…read moreout & I am so glad I did! Both of the chain retailers were asking $80 for the charger I needed, but this place only charged me $35 & the service is excellent. They were very, very friendly, thorough, and helpful. My 2 year old daughter accompanied my on my visit & the associate who helped us gave her a little foam cow toy, for no reason. They were very patient with her (& me, as toddlers can be distracting). They allowed her to touch the merchandise & explore their store. The prices are great (as I stated before). I will definitely be using this store for my future computer needs! PS) They are NOT located in the Applewood shopping center. They are in a building across from Hardee's on Highway 123. They're sort of hidden.

Good selection of classic and hard to find games. I have bought a game from this store which did…read morenot work, however the employees were surprised and disappointed on my behalf. With their help we tried to clean the game and get it to work, unfortunately it did not, but they refunded me full purchase price and every other purchase has been flawless. Great business and it does not ruthlessly grab for your money like larger game store chains. Highly recommend. If you want a deal on some used hardware or if you're looking for an old favorite game this is your best and safest bet.