Be very very careful when dealing with this service..They will not honor their 45 day warranty for…read morean agreed service rendered. I gave them a tower and monitor. The problem I was having.......monitor every so often went blank. I did not know why. They gave me approx repair price with a 45 day warranty . When I picked it up it was supposedly 100% in working condition. I paid them approx. $350 and returned home.. the monitor not working. I asked for repairs to be made in accordance with warranty. I was told it all was working prior to my pickup. Therefore, no warranty. For an additional $150 they would come to my house and "check the environment " in which the unit was being used !? At this point I had enough of their words of wisdom and took the monitor to Ross computer service in Seneca. (Well known and established) they sold me a new monitor and all is well......... Don't waste your time and money with whom you can not believe nor trust..."....

Owner was rude to my wife. Doesn't stand behind products he sales or his service work. Will try to…read morestring you along for service calls. We had a terrible experience with this company.

All I have to say is WOW! And THANK YOU to Paul. I am a remote worker here in the mountains of…read moreSautee. One of the things always in the back of a remote workers mind is "what if my computer goes down and remote IT can't fix it...". Well look no further. I was about to make a TERRIBLE mistake and have to take two days of PTO by taking my laptop into Cleveland to "IT Computer and Phone Repair" as they could not get to my computer until the next day. Something didn't sit right with me with their reviews as well. They seemed to be done by the owner, and the only honest ones were not good. I decided to do one more quick search on Yelp and that's when I found Paul. While I was on the phone explaining the issue, he asked me to text him my name and address; which at first I found odd, until he told me he was on the way to my house right then to get me back up and running! That's right, within one hour of calling Paul he showed up at my door with his tools to get my computer all tuned up and working again. He also knows his stuff too; this is clearly his career as I bounced a few questions off of him that he was able to explain with such depth and aptitude that it was clear to me he has passion and knowledge for tech - skills one does not simply just get by watching YouTube videos. The professionalism Paul exuded made me feel comfortable with him immediately in my home. He was able to diagnose the issue and fix it within 30 minutes, not days like the other guys. On top of that, he went ahead and cleaned up my laptop for me as I process a lot of data; and he did it all for an amazing value. In fact, I was in shock with how affordable Paul was, especially considering he drove to me the day of. Now, my computer is running better than ever, I didn't have to miss work and take PTO, and I didn't make the mistake of being honeypotted into a shop that would have had my computer for days. Paul, if you read this, again, thank you so much. I was freaking out and panicking as this is my livelihood and income source, and the thought of having to reschedule clients and miss work before Memorial Day weekend had me in a tailspin. Again because of you I'm back at work the same day I had my computer issue. To anyone reading this - this is your guy. Don't go anywhere else, you won't need to as Paul comes to you. Words cannot genuinely express the professionalism, speed, affordability, and knowledge that Paul brings. This is his career, and it shows. Thank you again, and Cheers Paul!

I was in a really tight spot as I am a remote worker. Unfortunately, my computer completely crashed…read morein the middle of the day during work. I called around to some local shops and all of them required me to drop my computer off and they wouldn't be able to get to it until the next day. And today's day and age that is just unacceptable especially when it cost us paid time off. I discovered Paul based on his glowing reviews, and boy are those reviews accurate. I called Paul, and he immediately asked me where I was located and was to my home in the hour. Within 30 minutes he had diagnosed my issue and even took the time to sit me down and explain the issue, and how he fixed it. This is clearly an individual who cares about his profession. Not only was Paul a consummate professional, but he was timely, kind, And beyond affordable for what is basically on demand IT service to your house up in the north Georgia mountains. You just can't beat that level and quality of service. Thank you so much, Paul; any issues moving forward you are our guy! Look no further if you're reading this!

I had a great experience here with Keagen. He is very knowledgeable and helpful and I recommend him…read morehighly. The price for the work he did on my computer was very reasonable, as well.

They did a great job and kept me informed every step of the way. Fixed the computer, kept the cost…read morelow and I loved it.

I, too was "infected" by the dreaded MIcrosoft blah blah. Susan and Don, the owners of Nerds, got…read moreme in for a fix it right away. Don had incredible patience with me answered all my techno questions that I could barely put into words...Thanks, Yall. You're the finest Geeks in town.

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!

Extremely knowledgeable in respect to computer service. Highly recommend to those living in the…read moreHighlands, NC.

From the owner: I have seen a lot of change in the last 27 years. When I started servicing and repairing computers,…read moreDOS was the preferred OS. Along came Windows, Novell and Mac followed by Laptops, Tablets and Smart Phones. Today, everything is connected and I can Help You navigate the complex human-machine relationship. I have a Computer Science Degree and a Math degree from Western Carolina University. I have had over 27 years experience troubleshooting technical problems for people like you. I know technology from the ground up, so I can Help you with whatever you may be facing. Computer Repair, Iphone Screen Repair, TV Sales? Program/App problems? I can Help!

Love this place. I trust them and their work. Will be bringing my tech to them for the foreseeable…read morefuture. Thanks yall!

I have no clue if it was just back then but this store sucked I brought my computer in for simply…read moredamages that were easily repairable for at least I say 1 to 2 years. All I had problems with was the keys on my laptop 2 keys didn't work and I brought to them. It worked but only for a month then the keys began not to work again and they lost some of the screws underneath the computer would not recommend

I was way over due....laptop had trouble starting up, etc.....Ross uncovered the fact that my…read morespinning hard drive was failing and my battery had swollen which is quite typical.....they were able to backup all of my files, which was no easy task, and replaced the hard drive with a larger non-spinning hard drive and anew battery. They were extremely knowledgeable and easy to work with and the price was very reasonable considering all the work they had to do. I would highly recommend Ross Computer!

I updated to Windows 11…read more The whole experience has been delightful. The support is always there and reliable. Mr. Ross did not stop until I was satisfied.

Justin Gadlage the owner has been great to work with on my various desktop problems in every respe…read morect. He helped me extensively on some complex problems related to Win 11, setting up a refurbished pc i bought which had some technical issues and a host of other important problems which came up. He was always very prompt, thorough and personable , and was not overly technical in explaining what we needed to do and why. His fees for what he did were very fair in every case. ! I wouldnt use anyone else for any computer problems i have and i have been fixing my own pc problems without help for 25 years so i dont call a PC technician unless i am really desperate!

When I dropped off our old Lenovo laptop with Justin I figured it was a lost cause. We couldn't…read moreeven get any sound to play, had glitches out the ying, yang basically couldn't even play solitaire on it. Justin had it for one day and was able to get the sound back on, and fixed a few glitches. After confirming with me, we ended up wiping the hard drive and came up with a plan that honestly I couldn't believe the was so affordable! He purchased some software that he quoted me, but in the end I didn't need - so the cost was even less. Oh and I had it back in 5 days, probably would have been sooner, but life got in the way (on my part). I was so pleased we gave him a small tip and will definitely be referring him to everyone I know for computer repairs in the future!! Thanks again Justin