We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

Outstanding, steady, and a pleasure to work with. Took so much of my stress away. Highly…read morerecommended.

I needed to rent my family home after living in it for decades. I interviewed Eric and was…read morefavorably impressed, so I signed up with him to manage my 5-bedroom house. He was extremely helpful as I was getting the house ready, finding cleaners, painters, movers etc. (I needed a LOT of help!) As soon as the house was ready, he had an ideal tenant in two days (!). I continue to be happy with his work several weeks later. His fee is fair and reasonable.

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

I hired Paul 2+ years ago to manage my rental property after checking out a couple different…read morecompanies in the area, and I am so glad I did. He offers a great value for the level of attention and detail we receive. He is quick to respond, especially via a quick text or call, to any questions or issues that come up. He has solved maintenance issues and tenant questions and concerns quickly. It gives us so much peace of mind having someone hands-on and dependable managing our rental for us. Highly recommend.

My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

Worse property management company I have ever worked with. Always late to respond, always finding…read morethe cheapest material to work, Never really listen to the tenants, very difficult to get anything done specially if it cost money. They don't care about the tenant at all - run away from this company. I have Two properties and I've never treated my tenants the way this property management company does.

RUN AWAY! If you are…read moreconsidering using this company to manage your property OR will be under the management of this company you are in a for the worst experience of your life. think everything bad - then multiply by two. Derek is one of the property mangers and has one of those "i'M POWERLESS IN LIFE BUT I HAVE POWER OVER YOU" attitudes and make what could be a good company probably the worst in the bay area STAY AWAY!

Great small business. Looking for a retail or commercial space can be enjoyable. I was in the…read moremarket for a spot in Emeryville to set up a business my brother and I are looking to expand. We found one of Rick Gerow's properties on craigslist and he was friendly on the phone. Met us at the property and answered all our questions. It was nice to speak with a real person and not a robotic real estate agent. Rick didn't have exactly what we were looking for, but he gave us some great leads and seemed genuine in his intentions. That quality is lacking in many people these days and I just wanted to give him praise for his efforts. Leasing agent: 510-969-9461

I contacted this company to see if they could manage my Condo in downtown Walnut Creek and I must…read moresay, I am very impressed with their responsiveness and communication. Kirk was extremely responsive, timely, and courteous on the phone. Unfortunately, they declined to manage my property because they are moving away from condos and taking on higher end homes. It seems they are a bit overwhelmed this time of year as well. I am a bit bummed because this is the type of company I would like to do business with. I would recommend this company regardless.

We have been residents in a premium properties unit for 4-5 years now and we couldn't be happier…read morewith Kirk and his team and how professional and quick they are to serve the tenants. We will do whatever we can to stick with premium properties and Kirk has been extremely helpful during the process of trying to find a bigger place to stay with premium. We would highly recommend anyone looking to move to try to find a premium properties unit with the Walnut Creek Premium Properties!

Cannot say enough about how horrible this company is. I was mortified and livid about the way they…read moretreated my disabled father re: the condition he was living in (in his moldy, flooding apartment). They gave my family the run around and had us speaking to their attorney (who was so rude), all while they were in the process of selling the building (so just stopped correspondence with no resolution). The property management company that replaced them fixed the issue within 2 weeks... If you or your loved one is considering being a tenant in a property that is managed by this company, please reconsider. Feel free to message me for more details about my experience.

Don't waste your time with these people, besides being racist, they are very rude. I got in contact…read morewith a women named Dana, and asked for someone who speaks for my dad to understand more the issue we had, and very rude response "we do not have someone who speak Spanish!".

"Amazing" would be an understatement for Maichee and Renee…read more First off, Maichee, who was our buyer's realtor. She is the epitome of poise, professionalism, likability, high EQ and high IQ and mostly, a genuine kind person. Extremely competent and meticulous. Hands down the best buyers realtor we've ever worked with. She found us our dream home, walked us through every step, recommended handy man, pool company, electrician, etc. She is like ChatGPT in human form. We absolutely adore Maichee. Second, Renee White was our selling agent. She is truly a boss lady! She knows real estate inside and out, and can probably sell just about anything. She's so charming and funny, yet so professional and "on top of her game" at the same time. Her entire team (Darlene, Michaela, Issac, etc) are all wonderful. They basically took charge of our house, made the necessary improvements, strategically got as much foot traffic as possible. Our house was sold very quickly to the perfect buyer. It was so seamless for us. We are so grateful to have found both these beautiful ladies to represent us. It doesn't get any better than these two!

What a great experience, always will use and recommend!…read more Love their strategies! Thank you so much!