After talking to a very realistic AI bot using the name Sarah Mitchell, it was unable to understand…read moreme. I have a Colorado accent, which means basic native speaker English. Then I called back a second time, had to be transferred a coupled times, put on hold and then got a message saying "Your call was unable to be transferred, call again later." Very aggravating and frustrating when I need to have my windshield's chip repaired before the temperature fluctuations turn it into a full blown spider web crack.

Went above & beyond to replace my windshield today, even in subzero temperatures! Service provided…read moreby Levi could not have been better and a true pro.

Easy in and out to self clean a truck after a fun, busy week in Ketchum. It cost about $10, which…read moreseems reasonable given the cost to run a business in Sun Valley.

I don't like having to do this as I have used this location for washes and detailing for years. I…read morerecently booked for a detailing and unfortunately the day before the appointment I had a medical emergency. For obvious reasons, I didn't remember to cancel or show up. They proceeded to charge me $180 for the no show. I called them and explained what happened and they refused a refund or even a reduction. I'm in the service industry and understand full well how unfortunate and frustrating it can be when people simply don't show up. It's money and time lost for them. Even if they had reduced it I wouldn't be feeling this way. But I have been a customer for years and now will never return.

Friendly, kind, attentive, informative and prompt. No matter where you live in the Magic Valley,…read moremake the drive to 20 20 Auto Glass in Jerome to get your auto glass repaired or replaced.

We unfortunately were hit by a stone during our trip south to Jerome, and received our first…read moremotorhome windshield chip. We called another windshield repair facility, but they were not able to help us during the short timeline that we would be in town. We called 20-20 and he indicated he would be out to our camping space by 5pm (note: that is their closing time). At 5:45pm, he had not arrived as yet, so we called and he was delayed working with another customer, so he offered to either come out after he finished his job (if we didn't mind), or come out first thing the following morning. We didn't mind either option since we realized we were asking for a quick reply. He actually came out the same night and our chip was fixed by 6:30pm and to a level that only a dot was seen in the place where the chip used to be. We were super pleased! Would highly recommend, and really appreciate the prompt service. Replacing a motorhome windshield for an expanding chip would have cost us thousands, so we appreciate his same-day visit very much!

Neil was very knowledgeable and patiently answered all my questions regarding the replacement of…read moreour RV windshield. They were very efficient. We would use them again.

Helpful and efficient!…read more We were skiing in Bald mountain and Sawtooths and camping in our van. One morning, when the mercury hit -20F, the passenger window cracked and popped. We got on the phone with these guys and by 4pm that same day we had a new glass installed. They were able to find the glass and get it shipped to their Jerome location. They saved our trip, much appreciated. After the glass was installed we went back to Sun Valley and enjoyed another few days of winter fun.

I can't say enough good things about this business…read more After experience windshield damage at Rocket Express, Gary's was great to work with to get a new windshield installed. He scheduled me 2 days out, which was fine, and the best part was he was able to get in Ford Glass for my F150. I dropped the truck off on the morning of my appointment, and the man working the office desk was so kind. He made me feel even better about choosing this business. He called me about 30 minutes later and told me it was already done! So efficient! I went back, spoke with the gentleman at the desk again and got everything taken care of. Great price, Great team - I would never go anywhere else. THANK YOU ALL so much!

All good. In and out under an hour. I could not have had a more positive experience. No…read moreproblems, and the windshield looks like new, which of course it is. I understand it was US made. Went with Gary's as they were $100 less than competitors. Glad I did.

They got me in same day for a rock chip! $40 and 15 minutes of my time was well worth it for the…read morevalue of the repair job I got!

From the owner: Window Installation Service, Window Supplier, Window Treatment Store, Auto Glass Shop, Glass Repair…read moreService

We had a small rock chip in a motorhome windshield that I didn't want to get worse. Called the Twin…read moreFalls Safelite repair shop and they didn't have many options. They didn't have any mobile techs that could come to me and explained their shop are was too small for a motorhome. Also they didn't have the right equipment to work on a motorhome. Hummm. It's just a windshield. I don't believe they spoke the truth. If the office was busy and didn't want to do mobile service they should have been honest instead of deflecting that the work was not possible. Bad business.

Shoutout to Safelite! Scheduled my appointment last week and I assumed it would be canceled due to…read morethe weather. And I was ready to reschedule when they called me. Absolutely not. Safelite came and got my car from work and took it to the shop, repaired it and had it back to me in 2 hours. Absolutely amazing service and customer service. So accommodating and professional.

My friend and I were driving through ID on our way to WA when our moonroof exploded on the highway…read more After calling multiple shops who wouldn't help us (no joke one told us to just put some cardboard in it) we found Fast Glass. They told us to come on over. Abby, Curtis, and Austin were super helpful and friendly. Within less than 30 minutes they cleaned up all the broken glass and plastic wrapped the moonroof to get us back on the road to WA. We really appreciate their friendly and prompt service, and cannot recommend this place enough.

Decided to stop here after getting a rock chip driving to Idaho from Nevada. We asked for an…read moreattendant to look at the chip to ensure they could repair it before they took our car into the shop "we can fix that no problem" is what we were told and with that my car was taken to the back. We waiting about 25-30 min only to have two men come out to tell us that the initial chip had spread into a full blown 17 inch crack across my windshield when they tried to fill it in. Obviously we were shocked that a rock chip we were trying to get fixed real quick turned into me needing to replace my entire windshield. "We won't charge you" they tried to reassure us. Umm no duh, I came for you to fix a rock chip and left needing to pay 600$ for a new windshield on my Mercedes. They gave us no warning that it was even a possibility that this could happen which is very frustrating. Would never recommend this place.