thought I should offset since, doing the math after my review, I definitely feel like upwards of…read more$250 an hour for labor is pretty steep. Unless anyone can explain how almost $1000 to put in one axle (the exact part at the local parts store was $150) and since all he had was Monday morning, so about 3 hours making it over $200 per hour. The timeline I know because he called me early Monday afternoon to say it was finished. Maybe while explaining things, someone could also tell me when it became acceptable for mechanics to, when asked to diagnose a vehicle and then relay discovered diagnosis as well as the options possible and the quote or quotes to fix so that the owner of the vehicle would be making---or even just part of the decision making to fixing it, instead diagnose, get part and fix without a word or permission of any kind from said owner...when did the latter become an adopted practice?

I have taken numerous rigs to Greg over the years. I always get direct communication with the guy…read moredoing the work. I like not having to go through office staff. I feel like I'm taken care of. Greg has come in under on price compared to other shops. One job was particularly difficult, and Greg and the crew persevered and got it down. thanks, I'll be bringing you more problems to fix in the future.

I was referred to Mark by Lowell Thomas at Classic Rides in Bellevue and I am stoked that it…read morehappened...Mark knows engines...particularly naturally aspirated ones...he races at Bonneville Salt Flats and holds records...I had purchased a 1965 Ford truck on eBay that supposedly had a totally rebuilt engine...not...Mark rebuilt the engine, rewired the entire truck and repaired other odds and ends...now...the truck runs beautifully...Mark works hard, has a very well designed shop of his own and really knows what he is doing....

I was in the area doing surveys for the Intermountain Bird Observatory and my car started having…read moretrouble. Marks was able to take a look at it right away and make a quick diagnosis. For a reasonable price, they had it ready to go look for birds within a day. Thanks!

thank you so much for fixing my truck in a affordable timely manner!…read moreIt has been running good since the repair!

This shop changed the timing belt in our Honda Odyssey a few years ago. They are good communicators…read moreand did great work and finished when they said they would. Highly recommend.

Absolutely ridiculous. I would have rated much higher had they not decided to take out an extra…read more$150 WITHOUT discussing it with me FIRST. My receipt in hand is for $600. They chose to pull out an extra $150 for a window that was damaged on their tow truck from the line breaking off (that he was in charge of, and had even told us it was possible he would break our hitch and he would not be responsible for which I agreed to). After the window broke I told Clay I would discuss it with him, after he found out how much it would cost. He told me he would let me know, and never did until AFTER the money was pulled from my account! He told me he was charging me the $600 recovery fee at the time, instead of the initial $375 BECAUSE of the window, so I assumed from the conversation that if it was grossly over that we could work something out which I was willing to do! However he instead charged my account for $750 WITHOUT discussing it with me!!! First, I know they have insurance as well to cover these kinds of things. Next, common business practice would say you SPEAK to someone BEFORE taking out however much you feel like from their account WITH NO AUTHORIZATION. They also go by another name, but it's the same company (posting this review on both). On top of all that when I called to ask about it, he said from now on if an RV gets stuck he will "just leave them"...... Real piece of work this guy is. Someone should cease this opportunity to start a tow business. I highly do NOT recommend. This could have been handled MUCH more professionally, but from the way it went I think I this is his normal type of behavior. PS anyone who would like proof of my receipt vs what they actually charged my account without my authorization feel free to message me. The entire incident and all exchanges at the time of tow were recorded on our security cameras on our rig, so I can't post it here. Clay- on a more personal note, I don't know you or understand the chip on your shoulder, but from the time you showed up I tried to be nice to you during a horribly stressful time for us. I even invited you to stay for dinner. I hope whatever turmoil is going on in your life gets better. But don't screw people over just because they are nice. That's low.

I blew a fuse, didn't know what was wrong with my car, Dick Yorks Auto Service fixed it and…read morereplaced it but found a way to charge me over $200

Was recommended to this shop. Very personable, reliable, timely and reasonably priced. Highly…read morerecommend.

This used to be Nelson Automotive used them years. New owners are just as good. Most of the old…read morestaff still there giving the same great service.

Great service!! Just in the beginning of our fall travels in our 2010 Airstream Interstate…read more(Mercedes Sprinter Van) and the service warning for our breaks came on just as we entered Katchem. We stopped off at a another auto repair and they were swamped so they referred us here. We called a head and spoke with Brandon and he got us set up for the next day. Brandon and the whole team were awesome. We had to wait for parts but Hailey is a pretty awesome town so we didn't mind spending time here. The next day they completed the breaks, replaced the Fuel filter ( we found a leak) and they found one of new tires had a slow leak. We're now at their south location and same excellent service to repair the tire. I thought their price was fair a least better the Los Angeles Prices. All in all, great service and they know how to work on Sprinters!

VERY DISAPPOINTED to be a woman ripped off by a garage again! I took my almost brand new Subaru…read moreCrosstrek for an oil change and was told I needed the rear differential fluid changing out as 'discolored'. I'd had the car for 6 months and done less than 10k. Being a responsible owner and not knowing this was wrong, I said yes stupidly. Subaru in Twin Falls then told me I only need this done at 30k service. Will never go to HAC again and I was a loyal customer!

Ted serviced our dirt bikes. Great customer service and they did a great job servicing the bikes…read more Highly recommend!

Ted's repair is great. They picked up fixed and then delivered my motorcycles. Extremely fair,…read moreprofessional and nice. When necessary I will use them again.